Competitive quote for front drive shaft axle replacement received in less than 24 hours…read moreWork quickly completed. Shuttle service much appreciated Clean organized friendly facility

I brought my car to Christian Brothers Automotive for a single issue. They performed an inspection…read moreand gave me a list of recommended repairs totaling over $3,200. Trusting their expertise, I approved about $2,000 of the work. I declined their "urgent" $538 rear brake pad replacement because shortly afterward, a dealership inspection found all four pads were at 7mm and healthy. When I questioned Christian Brothers about this, they only offered to "re-measure" them. They also overfilled my engine oil by about half an inch above the maximum mark on the dipstick. When I brought it back, they corrected it but initially told me the overfill was "fine." The biggest issue happened after I paid them $240 for a coolant flush. Before their coolant service, I had no check engine light or thermostat issue. 2 weeks after the flush, my check engine light came on with a thermostat-related code. I got a second opinion and was told to check the coolant level because an improperly performed flush can leave air trapped in the cooling system. When we opened the hood, the coolant reservoir was completely EMPTY. I brought it back to Christian Brothers and showed them the empty reservoir. Instead of investigating whether their coolant service had been done incorrectly, they argued that the engine had simply "used up" the coolant. They then told me the thermostat needed to be replaced and wanted to charge me over $500. I did not replace the thermostat. I demanded they complete the job properly and fill the coolant reservoir to the proper level. I have now driven the car for about a week and the check engine light has completely gone away and has NOT returned. So, in my experience, they performed a coolant flush, left the reservoir empty, a check engine light appeared afterward, and then they tried to charge me $500+ for a thermostat that did not need to be replaced. Correcting the coolant level resolved the problem. Christian Brothers is NOT a cheap shop. Their prices are extremely high for most services, while the quality of their work and accuracy of their diagnoses have repeatedly been terrible and incorrect. Wrong about the brake pads. Overfilled my oil. Performed a coolant flush that left the reservoir empty. Then tried to charge me for the resulting problem instead of correcting their own work. I have completely lost confidence in this shop. I would NEVER return and strongly recommend STAYING AWAY. Get a second opinion before approving any expensive or "urgent" repair they recommend.

my car broke down rich help me out no BS solved the issue and got me back on the road. great…read morecommunication with explaining the situation and what needed to done . will be going again for all my automotive services in the future. highly recommend this shop

I needed them to replace my radiator in my 2000 Honda Accord and everything went well and easy…read more That's always positive when things go easy and smooth. The price was reasonable and the service took the amount of time expected. I'll be back for more service work on my other old car.

This shop stayed with an air-conditioning problem that I was having until they got it right. There…read morewere a number of difficulties presented to them and rather than force their way through with OEM parts, they actually went to my automobile, manufacturer's part manufacturer, original equipment, and got the job done well and all along the way they were courteous, informative, and exceedingly helpful. Very few times in my life, have I experienced such dedication to excellence and commitment to customer service and satisfaction.

Been going there for years for all our vehicle repairs, old and new. Never had a problem. Very…read morehonest and knowledgeable. Would not go anywhere else

Have to say I'm a little disappointed. I had a 1 pm appointment, checked in for 4 new tires. I…read moresat down and waited patiently several people had come in after me and got oil changes scanners checked. After being there about 1 hour and 15 minutes my wife called and said she was ready and how long it was going to take. All the desk people were busy so I walked outside to see how far my car was so I could let my wife know. To my surprise it was parked same spot I had parked when I had got there. So I asked for my keys and left. No apology or anything. I hope they get it figured out. Update: They called back and apologized and I should of communicated more as well but they got my car right in and are doing the tires as we speak. I just wanted to say thank you for the professionalism. When you open a new company there are growing pains. I apologize for my part of not communicating and they took responsibility for there part. I will definitely be back

It's not often I'm impressed enough to leave a review, but Isabel at Big Brand Tires made that…read moredecision easy. I'm a warranty administrator supporting 15 dealerships across the Phoenix area, so I interact with repair shops daily. Unfortunately, I've come to expect average--or even poor--customer service in this industry. Isabel completely changed that expectation. From the first interaction, she was friendly, upbeat, and highly professional. More importantly, she knows her stuff. She provided a detailed, well-structured estimate that clearly outlined the complaint, cause, and correction--something I rarely see done this thoroughly. It wasn't just a generic recommendation; it was thoughtful, transparent, and easy to understand. Big Brand Tires truly has a standout employee in Isabel. I hope they recognize the value she brings. Highly recommend.

I chose Whiskey Row Auto because of their five-star rating from other customers…read more Dan is a very professional and friendly auto mechanic with 30 years experience in the industry. I took my Chevy Traverse to him to replace the alternator and serpentine belt, which is a nightmare if you do not have a lift and all of the tools. His price was $700 cheaper than what the local Chevy dealership quoted me. My appointment was for 8:00 a.m. and I arrived at about 7:30 a.m.. He was ready to go, and drove my car into the service bay and immediately started working on it . He completed the job within the time specified and backs his labor and parts with an outstanding warranty. His shop is clean and organized. If honesty, integrity and professionalism are what you're looking for, then I highly recommend you give Dan a try.

I asked for a price quote They offered me a great price and…read morewere willing to accommodate me and gave me prices for both using my store bought parts or using their own parts As soon as I described the issue Whiskey Row Auto immediately knew that it was a simple fix and shared information with me freely Genuinely amazed with their customer service and willingness to help combined with a fair price If I have any issues Whiskey Row Auto will be the mechanics I call for help

Nick provides great communication and stayed in touch as we worked through his and my changing…read moreschedules. I had an air conditioner not working on 03 Tacoma and Nick fixed it quickly and at a really great price. He's honest, pleasant to deal with and good natured. I highly recommend.

Gave me an estimate but never got back to me with pricing. Seemed like a good man. Does work on…read moremany vehicles which is good.

100% agree with the people giving 1 star reviews. Complete scammers. Taking advantage of the fact…read morethat I'm young and that I don't really know what I'm doing. I'm definitely to blame only in the sense that I should've called places before making a decision. After calling other places The highest quote I'm getting for everything I had done on my vehicle is around 800$ they charged me 2,389$. Charging 2-3x the normal price of the parts. Even with a 12 month/ 12,000 mile warranty I will NEVER bring my business back to this shop.. STAY CLEAR OF THIS PLACE

Came in with my truck belt squealing all of a sudden and they fixed it on the spot. Friendly…read moreservice, great price. Came back a week later to have my other car all tuned up and they did another great job and great price. Call these guys, they're really good.

Prescott Valley automotive Repair - #1 - accurate capable reliable, fair price. It was a good day…read morewhen I found Prescott Valley automotive repair.

Hard working and trustworthy. Very Knowledgeable. Fair pricing with quality service and parts…read more Thank you Eli

We were in town for a softball tournament on a weekend when our car broke down. Coming from…read moreCalifornia, we were stressed out and convinced we were going to be struck there until Monday and likely going to have to pay a ton to get home. We were shocked when All America Auto Service opened a locked door, called someone in and fixed out car all in the same day for us to be able to get home. They went above and beyond, driving my husband back to the softball field to watch out daughters game while they repaired the car and picked him back up to pick up the car. They charged us what our mechanic here would have. The integrity of this business is very rare these days - I can't thank them enough for everything they did for us to make sure we got back on the road home and just as important, that we didn't miss our daughters game.

Beware of what the owner Jerry tells you, took. My 2000 Jeep Cherokee to them. It needed a new…read moremotor, he said he could take care of it and he did. After a few weeks. It started leaking oil from the rear main seal called them up. He said bring It in and the warranty should cover it. 2 months later after not hearing from him I reached out to him ask him what's to scoop. He said he's understaffed and cannot repair it. Advise me to take it to a Napa Care center where it should be under warranty and covered. On top of that, after driving it for a week the water pump went out left me stranded and I had to pay for the tow to his shop. He would not cover it. So now I got to go down a different route and deal with somebody who didn't even mess with the vehicle to begin .with. You got your eight grand for me. Jerry, thanks a lot. So my advice to you would be don't take your vehicles to him because he's understaffed and cannot do a good sufficient timely job to your vehicle.

Just had my first appointment with Autoworks and I'm very impressed. The offices were clean, tidy,…read moreand comfortable and everyone I talked to was very friendly and helpful. I'm glad I picked Autoworks to service both of my cars.

I have used them for about 4 years now and trusted them with my older car. Recently, They advised…read moreme to replace tie rods in front, which required an all wheel alignment. They replaced the tie rods, and once done they gave me non-traditional quote for rear camdon work without a parts list or labor breakdown of $1,000. They would not do an alignment without that work being done. I took my car to another shop and they inspected the rear cam which was ok and performed the needed alignment for $130. Though they are very friendly and have the convenient ride home service, I won't be going back to them.