We'd 5/13/26 Called Rick to see if I could get an oil change…read morefirst thing in the morning he said be here at seven and I was they were very accommodating. Just waited about an hour. They did very extensive inspection. I was very impressed with the pictures they took of everything everything came out great. This was on a 2016 GMC Acadia got a full synthetic oil change for $77. That was the cheapest around really glad I came there. They keep their prices the way they do. I'll be back. Thanks again Rick see you next round hopefully

From the moment I contacted this shop, I could tell they were different…read more I was helping coordinate repairs for a mom who really needed support, and the way this team responded was nothing short of incredible. They were respectful, thoughtful, and extremely thorough, and the quality of their work speaks for itself. What impressed me most, though, was their generosity and integrity -- the kind you don't see often and never forget when you do. They handled everything with professionalism and grace, and made an overwhelming situation feel manageable and hopeful. If you're looking for an auto repair shop you can trust completely -- not just with your vehicle, but with your peace of mind -- this is it.

Rich is great! he's always very friendly and courteous and helps me without an appointment most…read moretimes. He's very reliable and reasonable, and he stands behind his work 100%. He has been my mechanic for three years and I would recommend him highly.

I needed them to replace my radiator in my 2000 Honda Accord and everything went well and easy…read more That's always positive when things go easy and smooth. The price was reasonable and the service took the amount of time expected. I'll be back for more service work on my other old car.

It's not often I'm impressed enough to leave a review, but Isabel at Big Brand Tires made that…read moredecision easy. I'm a warranty administrator supporting 15 dealerships across the Phoenix area, so I interact with repair shops daily. Unfortunately, I've come to expect average--or even poor--customer service in this industry. Isabel completely changed that expectation. From the first interaction, she was friendly, upbeat, and highly professional. More importantly, she knows her stuff. She provided a detailed, well-structured estimate that clearly outlined the complaint, cause, and correction--something I rarely see done this thoroughly. It wasn't just a generic recommendation; it was thoughtful, transparent, and easy to understand. Big Brand Tires truly has a standout employee in Isabel. I hope they recognize the value she brings. Highly recommend.

Fixed my flat and rotation of tires also fixed my lite on the dash that showed low tire all at no…read morecharge. Friendly Isabel

If you're looking for quality work on your vehicle, go see Dan at Whiskey Row Auto. He does a great…read morejob explaining what needs to be serviced. He's honest, he won't sell you something you don't need. You will get way better value than a dealer. I would highly recommend Dan for all your auto repairs.

We highly recommend this business for your automotive repair needs. Dan was great, he's honest, so…read moreprofessional and did a good job with our brakes. If we ever need more work done we will definitely go to Whiskey Row Automotive.

Nick provides great communication and stayed in touch as we worked through his and my changing…read moreschedules. I had an air conditioner not working on 03 Tacoma and Nick fixed it quickly and at a really great price. He's honest, pleasant to deal with and good natured. I highly recommend.

Gave me an estimate but never got back to me with pricing. Seemed like a good man. Does work on…read moremany vehicles which is good.

100% agree with the people giving 1 star reviews. Complete scammers. Taking advantage of the fact…read morethat I'm young and that I don't really know what I'm doing. I'm definitely to blame only in the sense that I should've called places before making a decision. After calling other places The highest quote I'm getting for everything I had done on my vehicle is around 800$ they charged me 2,389$. Charging 2-3x the normal price of the parts. Even with a 12 month/ 12,000 mile warranty I will NEVER bring my business back to this shop.. STAY CLEAR OF THIS PLACE

Fast, friendly service at decent prices. My wife's car…read moreneeded a new a/c compressor... Their price was half what the dealership wanted. My oil changes are done by real mechanics, who check out everything else with the car, for a lot less money than those quickie chain places charge.

This place is AWESOME. I was in town visiting family and had been dealing with a small oil leak…read more(courtesy of one of those instant oil change places). I called Prescott Valley Auto, explained the situation and they were more than happy to help. When I brought my car in I was fully prepared to leave it for the day and possibly the following day. However upon arrival they took the car in and ask me to give them 10-15 just to do a quick inspection just see how severe the situation was. Within minutes they had plan and were ready to work. The best part is, the shop owner has a dog that visited me in the waiting room. In the end it needed a new drain plug. They swapped out the plug and had me back on the road. Whole visit was maybe 30-40 mins. All the staff were super friendly. Highly recommend this shop.

Hard working and trustworthy. Very Knowledgeable. Fair pricing with quality service and parts…read more Thank you Eli

Took our truck to Jerry and Ilene for the passenger side window motor and regulator. They got our…read moretruck back to us quick, and as always, we're very professional and friendly. Thanks to you both and the entire team you have.

Our Ford F250 King Ranch was towed to Diesel Dogz after breaking down on our way to Tucson from…read moreSouthern Utah. We immediately felt comfortable working with Jerry and Ilene. He was honest and helpful in recommending a hotel and a car rental place. The repairs were done over the next week or so, and stored the truck until we could arrange a trip to get it. My husband is a retired Navy SeaBee diesel mechanic, so it was great to work with Jerry, also a Navy veteran.

I've been using Autoworks for a number of years and while they might be on the more expensive side…read moreof auto repair, I am always confident that they will get the job done correctly. The free shuttle service makes it pleasant to leave a vehicle overnight and get a ride back whenever the job is complete. An added bonus, I had work done recently and one of the store managers called me a day later just to check if everything was satisfactory. I don't ever remember a follow-up phone call from an auto repair shop before. Bottom line, good people, excellent work and I give a

Quality repair, great customer service! Everyone was very professional and I am extremely pleased…read morewith the service I received. I think I found my new car service shop.