I went into attempt to send something overnight, which he told me wasn't a possibility and that was…read morefine. I was prepared for Monday. The whole time I felt rushed, he would say things to me like well. You're gonna have to use our packaging and then just stare at me until I asked a question instead of just explaining it he was in a very bad mood. His energy was extremely negative. I've been in this location a couple other times and he's always been very quick moving, but never this brash and unhelpful.

There was three employees that were at the front desk area two were helping customers one was at a…read morecomputer. The one at the computer did not care to answer any questions or help anyone. The self-serve area was not stocked with items needed for self serve so you had to request help. This is what happens on a regular basis at this FedEx office. Just awful.

Expensive and always trying to over charge. FedEx is a better option or the post office.read more

A quick stop here to drop off a pre-paid Amazon package while I was in the shopping plaza for other…read moreerrands. The shop is tidy and organized, the gentleman who took my package was polite and I had no issues. There is reserved parking in front of the store. It is located in one of the center buildings of the shopping center, facing the Harris Teeter. [Review 12879 overall, 195 of 2020.]

The staff at Postal Print & Ship provide exceptional service & quality support. I'd made a personal…read moreerror in a package that I was shipping and they went above & beyond to correct the error to ensure the delivery was successful. I highly recommend this location especially if you value and appreciate true customer service & supporting locally owned establishments!

From the owner: Postal Print & Ship is more than just a pack and ship store - its a space for dreamers, doers, and…read moresmall business owners to create, connect and thrive, where every box packed and flyer printed carries a piece of someone's dream. Enjoy expert service, complimentary Wifi and cozy workstations. Our team of trained professionals is committed to delivering exceptional customer care in a convenient, efficient and welcoming environment.

The customer service could use improvement. I go to this location because it's close to me but not…read moreworth going here if the workers are going to be rude.

This is the only UPS store in this entire area that tries to make you pay for the mailer when you…read moredo, what's supposed to be, a FREE amazon return with a QV code. I have sent back so many purchases from amazon at surrounding UPS stores and they do exactly what they're supposed to do per amazon. Scan it, package it, and send it. For free. This store wants to charge for mailers. Are you freaking kidding me? Reporting this store to amazon because they obviously didn't get the memo. Ridiculous.

I was going to write a scathing review, actually wrote and erased. I am only going to suggest…read morecustomer service training. Service is not about the staff but the customer experience.

The service is great here and the staff is very, very efficient. My issue was that I was sending…read moreout a medium size envelope. The envelope was going to Utah, no insurance and sent 'snail mail' ground. The woman quoted a price of $15.00. She said 'prices have gone up'. I almost fell to the ground as the content of the envelope was probably less than the cost of sending it. I declined and left, went to the post office down the road and mailed it for $1.77. I understand they 'jack' their prices up for the convenience, but really???? Something seems a little fishy here at this location. This transaction took place AFTER the holiday rush.

To obtain postal box, to many segments to complete instead of consolidating the process…read more Convenient for individual relocating. Notification of pending charges improved but initially cumbersome Monthly fee should be lowered to keep existing customers

Do not ship anything with these people if it can break or is important to you. I had my…read moregrandmother's China sent to Germany for $652.00, and only 4 pieces arrived unbroken. It was shattered into hundreds of pieces. I have been crying for 2 hours. I never expected every single piece to arrive unbroken, but there were over 60 pieces (and 44 pounds), and it is completely irreparable. My husband said it was the most unprofessional packing job he has ever seen, and he worked for UPS when he was young. So BEWARE, people. Beware.

Tanisha is awesome! Great personality and efficient. She knows what she's doing to keep customers…read moreflowing in and out.

I'm very sorry that I have to leave this poor review but I believe it's worthy of communicating to…read moreothers. We paid for a "1 day delivery" on a couple documents that needed to get to Nashville. We paid approx $100 for this service and was told very clearly by the store employee that "If this does not get there in 24 hours that you will get a full refund". Of course, the package did not get there on Saturday, UPS closed on Sunday, nothing Monday with them finally showing up on Tuesday. I contacted this store for my "full refund" and was told that they would process it immediately. What showed up was about $75 as they indicated I would still be charged a "fuel surcharge" of approx $25. I contacted Remji (sp?), store manager, and was then told that this was a "UPS decision" and "I am not UPS - I am an UPS Store". I found that to be a disappointing response - especially from the manager. He further explained in a long drawn out response that he had no control over this. I tried to tell him that HIS employee promised us a "full refund" so that I felt he WAS indeed responsible as that employee obviously needed some additional training so as to not make commitments like this to customers. He disagreed. I'm just moving on..but wanted to just make you aware of what i consider to be a manager NOT taking responsibility to do the right thing for a customer. Last thing - I later found out that FED EX has MUCH better logistics to handle 1 day deliveries (especially for Saturday deliveries) so I will be headed there for all my future shipment needs. I hope you have a great day!

Besides shipping Ink Solution refills printer cartridges. We just saved $56.00 on ink cartridges…read more Their price is at least 50% cheaper than Staples or Office Depot. They offer quality recycled printer cartridges. GREAT service & Quality. We definitely recommend.

In the age of getting stuff delivered, it's amazing that Staples still goes. But here it is, buried…read moreway in the back of the Promenade on Providence shopping center. All the office supplies you could possibly need from paper to paper clips to desks to printer ink. I did not have a specific shopping list when I popped in, taking the time to browse and maybe something would remind me that I needed to restock. The "clearance" area at the back was very helpful and I did find that I needed a USB fan from there. Not a big purchase but hey, it's something. [Review 91 of 2025 - 4063 in North Carolina - 23659 overall]

Went to upload n print two sets of documents but only one of two printers were working. A person…read morewas before me n she just stood in front of the only printer working. ‍ I found out when it was my turn that u had to put in your credit card info n they'll email your printing code. That was the day Verizon had issues in the cloud. ‍ Didn't get that email so I asked the printing rep n she helped me print them behind her counter on a laser printer which was probably more costly. Only later that night got go a code email! Should've gone to CVS.