For some reason no one who works here understands how the app works or how to redeem free items that they offer. And when I asked if there was someone who did know the girl said her boss but she was too scared to ask because he is " too mean". But when the boss finally decided to help he was rude and said that I wasn't going to be able to redeem my free items even tho I downloaded the app and followed all the steps. It just seems like no one knows what they're doing here and i wouldn't recommend coming back. I also think they broke some health code violations and needs an inspection. BUM CENTRAL read more

Tropical Smoothie Cafe - LIESSSS STRAIGHT LIESSSSSSS - Juice Bars & Smoothies Near Me - Westminster, Colorado

Food was fine, music playlist was atrocious. Why am I listening to a mix of 80's hits, heavy metal with lots of screaming, and rap... all filled with so many "motherf***cker" and other explicitives?!!! Corporate, pay attention! Won't be back to spend anytime inside this store read more

We came for a quick bite to eat . A lady who worked at front was very sweet and helpful to suggest us something healthy to eat for lunch. This place is less than a mile from our work we definitely will be back . read more

There menu says include side. I got chased extra, where every other tropical smoothie cafe it was included.

$12 for a smoothie that is 90% ice. Also the ice chunks are too big to go through the straw if you're coming here for a healthy snack just make it at home or eat some ice chips and save your money. read more

I was so excited to get a smoothie from here... I hadn't had one in at least a year... so I walk into an empty cafe, just employees standing there.. I asked if they could help me find out if I had any rewards to redeem or if I even had an account still.. on the app... immediately from the back... a horrible young male employee, YELLS "NO!" I thought he was maybe joking, but this CHILD, was just a complete, small little peanut trying to be a big boy in a big boy world.. so I placed my order online after the only nice employee in the cafe helped me.. thank you pink haired angel!! Several people came in and they all seemed to get their ordered very quickly after they ordered.. their names were called loud & clear.. I stood there waiting patiently. I started to think maybe my order didn't do through... so I went over the the pink haired angel, who was on break!! And the manager was sitting at the bar the entire time.. I asked her, since you are the only NICE employee in here, could you please help me find out if my order was placed.. she walked back to where you order, NOT WHERE YOU PICK UP' YOUR order... the little boy was holding my smoothie , basically hostage.. NEVER CALLED MY NAME.. and the girl brought me my smoothie that was melting cause it had been ready & I was never informed.. the manager let this behavior happen.. looked like nobody was in charge & the owner should reconsider their choices of who to run their store!! Overall... HORRIBLE PLACE.. this Is the worst Tropical Smoothie cafe Location & good golly...karma is funny!! So little child man hope you don't get what you put out.. DO NOT GO HERE.. UNLESS YOU APPRECIATE BEING TREATED LIKE your actually paying these people to have a Job!! HORROBLE I CANNOT SAY ENOUGH! Do no recommend! And the smoothie was ABSOLUTELY HORRIBLE as well!! Waste of my time money & the owners Resources!! read more

I picked up an order for Uber. When I arrived the employees were like oh shit we have 5 orders we haven't filled. Waited... the young kid tossed my order to me. The drinks were filled so full the juice was all over the bag. I had to clean it up. The other bag was the sandwich and that was a mess in the bag. It took about long time to get the order so I didn't ask for it to be cleaned up or remade. These kids need to do better and pay attention to detail. You'd think with 8 employees working they'd be on top of things. read more

Used to be so good every time but you cannot get a decent order from here to save your life now. Orders are wrong every time, there are random ingredients missing and random stuff added in it's ridiculous. Ordered the hummus veggie wrap which used to be my favorite thing to get and received something that had about half of the ingredients of what I ordered, but had chicken and idk buffalo sauce?? And it wasn't even cut in half?? Pls save your money and do not come to any Tropical Smoothie location this stuff happens every single time I order no matter what restaurant!!!! So lazy and so stupid get it together for the love of God read more

Tropical Smoothie Cafe - Juice Bars & Smoothies Near Me - Westminster, Colorado

Would be a cool place to come to frequently but there's a bald dude that ruins the experience every time I come in. He always has this negative vibe and when he's in I usually PRAY he does that take my order OR make my drink. Whenever he does he talks to you like you're just stupid, the drinks come out CHUNKY, which is never a problem when any of the workers make my drink. I feel bad wanting to ask them to have someone- anyone else make my drink, but at this point he makes me want to find a new location entirely lol. read more

As much as I enjoy the smoothies and food, their hours of service can be very annoying. I know of no other food service that closes early on Thanksgiving Eve. The night before th big meal is usually a huge night for eating out, so why close early and when they chang hrs is should be pushed to the app not a small paper on the door. read more

I'm more hurt that I have never felt like such a inconvenience to a business before in my life. My boyfriend and I walked in a little before 8:30 tonight. No one greeted us at all until i walked up to the counter to order which was odd for customer service point of view. Maybe just thought they aren't very happy seeing someone this late. Until I realize 5 minutes later another lady walked in by herself who was greeted and than also got her drink before we got ours. Than I realized there might have been a little bit of rudeness. Until receiving my drink that she threw the straws on the counter to give to me. I'll never come back but by the feel of the experience they don't want me back. I just can't imagine treating someone this poor for no reason. I will be reaching out to some type of manager not lead just to address my concerns. Smoothie was good. read more

Tropical Smoothie Cafe - Juice Bars & Smoothies Near Me - Westminster, Colorado

Worker Amina is super rude and never makes any of the smoothies taste right waters them down and then gets a attitude when you tell her something little girl should not be a employee she's beeen rude the last year I've been coming in I'm a regular !!! And no one ever does anything about it I've tried to contact the DISTRICT MANAGER SHANNON WISLY !!!! And she never takes action or says anything back ! Horrible company and horrible service n horrible people running it ! I don't recommend for 9/10 $ a smoothie make it at home ! Or even go to a local smoothie shop read more

I went in today and order my usual Bahama mama. Mind you I am a daily customer of tropical smoothie Café. I frequent a few different ones around the state. But this location I always have an issue with. There's a particular young girl that works at the front I don't remember her name Curly hair in pigtails is usually how she has her hair. I never get greeted. She will literally stand there staring at me for 10 minutes at the register and not ask a thing. This staff definitely needs training and customer service. I told her I have a pick up order. She then proceeded to state " and I'm supposed to guess your name...." Completely uncalled for. The woman in front of me she treated just as horribly. Just like other reviews. I felt like I was completely inconveniencing them by giving them business. Smoothie was OK. read more

Placed a delivery order here and they were out of my smoothie. So instead of letting me know they charged me and sent a free smoothie card. They refused to refund it saying I had to call doordash but Tropical Smoothie Cafe was the one that charged me so I can't get the refund. When I called to talk to someone the girl I spoke to was incredibly rude. I understand good service is hard to get right now but this should not be how they do business. I basically paid for food and they just didn't give it to me and did not even let me know it was out. read more

We arrived at 8:55 to order a smoothie. The worker refused us stating she was closed. We told her it was 8:55 and asked her to please take our order. She looked at us like a deer in headlights and closed the door. Bad attitude is bad for business!! read more

Was served by a young lady by the name of Jaelyn D who attempted to tell me she was unsure if she could make food because it was just her working and the others were on break. After her telling her it's fine I'll wait, she rolled her eyes and took the 7 minutes to make my food. Upon delivery of my food, I thanked her and said that wasn't too long. She replied with ignorance " get out of here". Food was fine though. read more

Incredibly slow service at this location. Waited for 15 min before they even took my order while they were attending to numerous DoorDash orders. The guy ahead of me even walked out because it was taking so long. It was probably over 30 min before I got my smoothies. read more

We live across the street and order smoothies here 2-3 times a week as a quick breakfast always dank

when I I entered the building it smelled of burnt food. I ordered a Bahama mama which has pineapple and coconut in it. After receiving my smoothie I left the smoothie tasted bland and had no hints of pineapple or coconut. I paid six dollars for dank smoothie. I couldn't even tell if it's pineapple and coconut. read more

Where do I even start? Horrible place to work !!! Banned from working at any of them because the district manager SHANNON wanted to take my raise away too where instead of making almost 18$ a hour she wanted to pay me 16$ a hour for traveling to different stores and be a Assistant Manager but didn't want to pay me for my work she then talk horribly about me in a text and accidentally sent it to me causing her to say I'm banned from working at any ever so Shannon I know you'll see this ((: you hired worse people back which is funny because I worked non stop hours for your stores that you couldn't run . Wouldn't purchase from any locations this main one I was at served expired foods / didn't care about the customers will take long and sit in the back while you wait , definitely don't go to the one in montbello area they have roaches and mold everywhere they made me work in it and serve people overall trash place all do too management and y'all wonder why you can't keep any workers read more

Their smoothies and their food is super fresh and tasty! I haven't been into the building, but even via ordering their menu is great. Lots of customizable smoothie ingredients and additives. The food was very good. read more

Great staff they are all young hard working people they always make me the best smoothie out of all the other locations in colorado I've been to I've at least been here 20 plus times Every time they made a great smoothie. You ask for it they'll make it exactly how you'd want it definitely recommend this location over any other one in Colorado! read more

The smoothies taste great! I love them, but some employees at this location (fed) seem inconvenienced by us customers. Not all, but some of the same girls are clearly not happy to take your order or answer a question read more

I've been to Trop Smooth Cafe quite a few times but never written a review. I have to say after today's visit I just got the thought of what a great spot it is! I'm a very picky consumer, and every time I go there it's just great! I hadn't thought a lot about until today, but each and every time was a great experience! The staff is friendly and smoothies are always perfect! Thanks y'all! See you later this week!' Oh and the value is one of the best features! read more

Great friendly staff! Super great environment! Food is always really satisfying and the smoothies are great. It's hard to find good smoothie places around and this one is quick and decently healthy! read more

This is a place for fresh and healthy alternatives staff is super friendly and honestly this neighborhood needed a place with amazing food and smoothies. There is an ability to order smoothies without sugar too if you're feeling extra healthy. Much needed and very tasty! read more