I see why the reviews are so low here. I did not receive what I oredered here. And the servers were not good servers. It may be bette to go to a Walmart to get a smoothie than this location. read more

Tropical Smoothie Cafe - Juice Bars & Smoothies Near Me - Tulsa, Oklahoma

Walked in, 5 employees there. Owned/manager on the phone. Wasn't greeted, stood there trying to order for 5 minutes. Ignored the whole time, 3 employees looked at me and didn't say anything. Manager still sitting on phone ignoring the shop. After 5 minutes I walked out and no one said anything. Pathetic. Go anywhere else. read more

I was able to order and retrieve my smoothie in less than five minutes. The staff were professional and exhibited great customer service. read more

Tropical Smoothie Cafe - Juice Bars & Smoothies Near Me - Tulsa, Oklahoma

Everytime I come to this location I am in the drive thru line for 30+ minutes. The sense of urgency here is non existent.

The guy with the AirPod in his ear was rude. he wasnt yelling per se but definitely talking loudly and passionately over a misunderstanding. we ordered 2 sandwiches and 2 smoothies and we never got one of the sandwiches and when we asked about it he immediately had an attitude and said we didn't order another sandwhich and we we're like well we still want to order another sandwich then (even though we did order it) he threw a fit and was super hateful and slammed the window on us. read more

I arrived here at 8:30, didn't get to the speaker until 8:40ish and didn't hear anything for several minutes and I see a guy taking out the trash and it took me yelling out at him if they're still taking orders and he tells me their closed, there was still 30 minutes of them being open like could they not have told me that at the speaker ? So I didn't just sit there waiting ? Extremely Rude service. Like if you closed early you could have said something when you saw me and the other car behind me and not just let us wait there thinking you're open. I mean it says it doesnt close until 8 and I'm not one of those people to arrive 2 minutes until close there was a whole 30 minutes left ! read more

I ordered the Baja chicken wrap with the salsa on the side, not on the wrap. I don't receive any salsa at all.... barely got any chicken. mostly rice and lettuce. I also ordered the jerk chicken wrap.... which should have been called the rice wrap. hardly any chicken, no pineapples nor any jerk sauce. The two smoothies I had-- both were not blended well. They had chunks of ice and strawberries that me nor my husband could get through the straw. I won't visit this Tropical Smoothie. read more

Food is refreshing and I love love love the smoothies. The employees aren't always in the best mood since the store tends to be busy on drive through. The prices are a bit high. read more

Tropical Smoothie Cafe - Juice Bars & Smoothies Near Me - Tulsa, Oklahoma

the smoothie was not mixed well enough, there were still chunks of strawberry's in my smoothie and the service was very slow. The workers there had attitude and were overall very rude. I do not recommend this location read more

Pros: Im totally addicted to the watermelon mojito smoothie. Cons: none I can think of. Price maybe? why the low star rating from other people? This is my preferred location. The memorial one makes bland smoothies and I had a disagreement with the staff at the BA location. read more

Zero customer service. Walked in- and out of all 4-5 workers not one of them said hello. No one else was in the lobby. After waiting about 2 minutes "what can I get you?" Not a thank you or anything. Bummed to see such terrible customer service. read more

I go to tropical smoothie cafe all over Oklahoma and this one is literally the slowest service I've ever experienced. The smoothie isn't worth the 40 minute wait. All the employees look unhappy and unmotivated. Pro tip: if you don't like your job then quit. read more

45 minutes in the drive through. Called and they said they "stopped taking orders for a little bit because they got busy".

I normally love Tropical Smoothie. I went in today to get a smoothie and stood at the counter for almost 10 minutes. Not one person acknowledged my presence, not even to say, "I'll be with you in just a moment." To make matters worse, I was standing AT THE COUNTER NEAR THE REGISTER. I understand they may have been preoccupied with drive thru orders, however the customers who walk into the store deserve to at LEAST be acknowledged. I LEFT without ordering. They probably didn't notice that either. read more

Food is great but they are so slow and have no sense of urgency. We sat in the drive through line for almost 20 minutes and had to sit there until the cars behind us backed out so we could too, then went inside and when it was my turn to order the worker told me to wait and never came to ring me up so I just left. They lose customers left and right daily and just have poor customer service. read more

Service today was really slow. There was only one car in front of me and it took 15 minutes. Usually Love this drive through location. Smoothies are consistently good but it really depends who is working. read more

Tropical Smoothie Cafe - Island green smoothie is my favorite right now. Spinach, kale, pineapple, and banana. I ask for extra spinach. 5$ - Juice Bars & Smoothies Near Me - Tulsa, Oklahoma

Horrible customer service at this location (71st and Highway 169)!!! No one greets you as you arrive,left standing a register for 5 minutes without any employee saying a word and then once cashier arrives to take my order she literally stands there and says nothing! Not a "Hi,what would you like"or anything... completely silent waiting on me the customer to initiate order! Horrible,Horrible,Horrible experience! To put Cherry on top I get my order incomplete!!! No one started my smoothies meanwhile my flatbread and Jamaican wrap are getting cold waiting read more

I have gone to this location twice now because i live right by it and it never falls short of being a total disappointment. I always have to repeat myself at least 5 times at the ordering thing and the workers clearly have genuinely no idea what is going on. I'm always waiting in line for at least 15 minutes and I know for a fact they haven't made my smoothie correctly the two times i've been. I love tropical smoothie and would never want to have negative things to say about it but this location definitely needs to re staff. read more

Went above and beyond this last trip to make my experience amazing. They were unloading chips they were out from the truck and went out and got the ones I wanted! read more

Took 30 minutes to get a smoothie in the drive through today. Cant leave the drive through once your in line either.

Waited again in the drive through for more than 5 minutes. There was no response- and the inside was not busy. In my previous visit the same thing happened I was treated extremely rudely my previous visit by a woman with brown hair. I will not be returning to this location, and recommend that the owner fire management and the full staff. They don't deserve to work in the service industry if they aren't met with the understanding thst service requires promptness, tact, and of course, a smile. Before anyone chocks this up- I have never given a bad review, and have been in the service industry for six years. This business is poorly ran. read more

I've ordered the Caribbean jerk chicken wrap at multiple locations & it always delicious! But not today from this location. WAYYYY too much sauce & it's falling apart. It's so wet, the sauce is everywhere & made the wrap soggy. Plus my mouth is on fire from too much of it! Extremely disappointed. read more

Tropical Smoothie Cafe - Juice Bars & Smoothies Near Me - Tulsa, Oklahoma

This was our favorite location during my wife's pregnancy! With the baby on his way we knew we wouldn't be having many date nights, so we would stop by the for the Wednesday special, get a smoothie and flatbread, and then head over to the Cinemark down the road who also has a discount night on Wednesday's! Good times. They have clean facilities, friendly staff, and the taste is amazing! I will say that their drive through can be a little slow, but other than that no complaints. They're all good, but try the chiefly pesto flatbread- amazing! I don't eat tomatoes except, but for this one I make an exception! read more

I stop at the location often because it's convenient yet this store is the furthest from convenient. I never get out of the drive thru line in a timely manner. I sit for over 30 mins every time. I absolutely cant stand this location and need to stop coming! it's not worth the wait!! read more

Smoothies are always great! I definitely wish tropical smoothie would have some gluten free options because I can never eat here the people that work here I know are usually on the younger side and they always do a great job!! They're almost always busy and always handle it really well. read more

Horrible service I walk in and I'm the only person in there. Not one employee said hi or we will be with you in just a moment one guy was having a conversation I'm assuming on the phone while wearing a headset. I will not be going back so rude!!! I walked out and still never got asked anything. read more

Most disgusting bathroom I have EVER been in. Worse than a gas station bathroom. Floors were wet (unsure if it was urine?) toilet was dirty, as were the walls, sink and trash cans. Obvious layer of dirt/grime indicating nothing has been wiped down recently. Food was fine but absolutely unacceptable. read more

We ordered two drinks via their mobile app. They were busy so it took longer than advertised to be ready but they were delicious and the staff was courteous. read more

Their beach bum is awesome BUT their service is poor had to wait at the counter for almost 5 minutes before I was acknowledged. Employee wasn't that knowledgeable on why my order says complete on app and they're just now making it. read more

Awesome sunrise sunset smoothie! I tried the quesadillas for the first time with my parents and of the two we picked out the summer barbecue quesadilla was bomb! read more

I tried to stop by this location this morning to grab a smoothie before a long drive. Even though the hours on the website say they opened at 8am I pulled up and no one answered. I pulled around to the window and the employee was very rude to me about the fact that they don't open until 9am. Definitely will not be going back to this location any time soon. read more

The service was outstanding! They greeted everyone as they walked in, worked hard the whole time I was there and had hot food out quickly!

The staff was very friendly. he young lady helping me great ideas and made a protein shake that was great. price was fair. again the shake was awesome. I would for sure go back. Try it out! read more

I love mist Tropical Smoothie Cafes but this one is terrible. Everyone is rude and short with the customers. The sandwich preparation is very inconsistent. Just stay away. . read more

Very disappointed in their app delivery... we had this happen twice to us.. the first time we ordered 5 smoothie and they only delivered 4 to our building... so we tried again and we ordered 6 smoothies and only had 4 smoothies delivered again... they need to get something straight over there... Something is making the delivery person miss this... not once but twice... and they wanted us to go pick up the smoothies that were left behind both times... WHAT WAS THE POINT OF HAVING IT DELIVERED??? read more

This location is awesome. I've been going there for lunch several days a week for the past six months. The staff is friendly - they even learn and greet you by name if you're a frequent flyer. The place is always clean, the staff wear masks, and they practice social distancing. I usually get the triple berry oat or the avacolada, sub splenda. Use the app to order so you don't have to wait when you get there, plus the app lets you collect reward points. Finally, don't miss out on Deal Day (Tuesdays). You get a smoothie, flatbread, and side for only $7! read more

Waited 20 mins for our order - didn't get all of it and our bowls were 90% shredded iceberg lettuce. Not even a handful of chicken. Where's the protein??!! read more

Don't advertise that you put romaine lettuce in your jerk chicken bowl and then serve shitty shredded ice berg. Extremely disappointing. read more

Tropical Smoothie Cafe - Juice Bars & Smoothies Near Me - Tulsa, Oklahoma

Another lousy experience at this location. I sat in front of the drive thru speaker for 10 minutes before calling them. This location needs a complete over haul on staff!!!! Nothing changes at this location read more

Sat in the drive-thru for over 30 minutes on my lunch break for one quesadilla and one smoothie. Was late to work because I could not get out of line. The best part? They gave me the wrong quesadilla. read more