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    Tropical Smoothie Cafe

    2.6 (19 reviews)
    Closed 8:00 am - 9:00 pm
    Updated 1 month ago

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    Mimi T.

    This was probably one of the WORST customer sevice experiences at an establishment. I'll start by saying that with all this wonderful technology, we continue to fail our young people. By that, I mean common sense and critical thinking skills are being lost. My order. Went in and did a takeout order. One kid's combo meal and an adult smoothie. So what was the problem? The kid's meal is a wrap, a side and a 12oz smoothie for $6.59 (total before tax). So, how is it that first the young lady rang it up at $11.?? then, kept keying it in for a total of $10.58. I explained that the cost is supposed to be $6.58(9) per the board. She then had a young blond guy come over and ring it in. He did the same, then I explained...multiple times that is a combo meal and $6.58 does NOT become $10.58. They were scratching their heads. They finally rang it in as $4.59 for the wrap and $3.29 for the smoothie... you guessed it... STILL WRONG! Now it's down to $7.88 and still wrong. I tell them BOTH this and the guys answer is, "that's what it rings up as." He's dismissive as all get out and walks away leaving the young lady to deal with it. I just wanted to get my stuff and leave. (I could tell by her uncomfortable look that she was not pleased with him, neither was I.) Also had the watermelon mojito. It was delicious. They rang that it right. Add to it that there were 7... SEVEN people working at 3:30p and the place was an absolute disaster. The pictures simply don't show the magnitude of filth. The floor was disgusting, papers and stickiness, the tables weren't clean, the bathroom... ugh! (Didn't go to the bathrooms until after getting food) In the end, I won't be going back there anytime soon. The lack of cleanliness, the one dismissive staff member (shift supervisor?), inaccurate billing after repeatedly telling them it was wrong, really turned me off.

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    Tamar J.

    Went with friends to grab lunch and ended in disappointment. I wasn't greeted by the lady standing at the register and she was on her phone. It took a minute before she said anything. It took a long to get my order. My order was made incorrectly the first time and with items I didn't ask for. When I got home and open my order, I had half a salad when it should have been full and items were missing in my salad. I don't live close to that location, so it's wasn't convenient for me to go back. I didn't enjoy my smoothie either, it tasted like something was missing. Needless to say I was very unhappy. This was the first time I've been to tropical smoothie cafe and was very disappointed. I won't be back to this location.

    How my smoothie was made... SERIOUSLY  $7 for watery , 3/4 full chunk "smoothie"

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    9 months ago

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    Meghan H.

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    4 months ago

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    Olivia E.

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    2 months ago

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    Olivia E.

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    2 years ago

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    2 years ago

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    T Smoothie

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    5 years ago

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    T Smoothie

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    5 years ago

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    T Smoothie

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    5 years ago

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    3 years ago

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    4 years ago

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    4 years ago

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    5 years ago

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    3 years ago

    horrible smoothie didn't put in banana or pineapple. the employees clearly dont want to be there or do there job not with the $7.30

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    5 years ago

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    4 years ago

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    5 years ago

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    4 years ago

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    4 years ago

    Ordered food from this location, and got food poisoning. I felt awful for most of the day, won't be eating here again.

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    5 years ago

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