Why are we hating on Tropical Smoothie, people?! They are a bunch of them around but they all are pretty much they same and offer a somewhat healthier option than fast food. I love taking my nieces here or working out of this location when my parents have Bubs. This recent visit was a quick, mobile order pick up for a smoothie to savor on the way home. I was excited to see they have the chocolate covered smoothie one back, which I haven't had in YEARS! Something else I like about TSC is that you now can adjust your sweetness level. You don't need all that turpen-blah blah blah and you can sub with splenda, but I never liked the Splenda taste. This one was great just on it's own. Don't knock it if you're in the shopping center. Doesn't hurt if you're in need of a tasy beverage, read more

Super fast, clean newish store. Courteous people- Island Green drink was made to perfection. This is an easy stop off when traveling on 27 and needing a healthy drink. They have the most generous 8-10 am Happy Hours- thought there was a mistake- So for that reason we should give this shop more of our regular hour biz too. read more

Tropical Smoothie Cafe - Juice Bars & Smoothies Near Me - Patchogue, New York

Very good service and the smoothies are VERY good.everyone that works there is very nice

I just had the best Acai bowl at tropical smoothie. I had the Nutella one. so many large chunks of granola bar. fresh fruit, coconut flakes and a generous portion of Nutella. I've tried many different places that sell Acai bowls and I would rate this one the best so far. this was the Centereach store. I'll definitely be ordering this again. read more

Tropical Smoothie Cafe - Juice Bars & Smoothies Near Me - Patchogue, New York

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order chipotle chicken sandwhich . they made it with peanut butter instead of chipotle sauce ... my daughter is severely allergic thank God she knows the smell of it . so she only got one bite in... read more

Tropical Smoothie Cafe - Peanut butter instead of chipotle sauce - Juice Bars & Smoothies Near Me - Patchogue, New York

I'll never get over how good the sunrise sunset smoothie is. The service was so fast but they were completely empty when I was there. I'm excited to try their açaí bowls too. read more

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I like the smoothies but so many mobile orders and people that are ordering after me are getting their smoothies before me. The lady at the front was nice about it, she said the station in the back with two people are slow, so that made sense, all in all always love a nice smoothie and some delicious healthy food to go with it. Clean place. They did not add extra peanut butter i dont think, and now i understand what the girl meant yesterday when she came in saying it taste like ice when it shouldnt. read more

Tropical Smoothie Cafe - Juice Bars & Smoothies Near Me - Patchogue, New York

Ordered an açaí bowl with fresh bananas and strawberries, plus some other healthy options. It was DELICIOUS! I will for sure be ordering another soon! Thanks Tropical Smoothie Cafe! read more

Nothing changed from my review from 2 years ago except now they just don't answer the phone at all

We've been here for 40 minutes waiting on two smoothies????? Store is full, everyone is pissed. There's SIX workers!! What is happening??? read more

Tropical Smoothie Cafe - Lines only getting longer - Juice Bars & Smoothies Near Me - Patchogue, New York

PLEASE tear this location down already. There is no point to anyone going. I love tropical smoothie food but the experience isn't worth it. There is ALWAYS a problem. "Our machines stopped taking card" "Oh our system stopped receiving online orders" "Actually we also can't accept cash at this register" When there isn't a problem, you wait an hour for a smoothie. Half the time they forget about it and you have to beg someone to find it for you. Don't go here unless you want to spend your whole day here waiting. read more

My review is for the OWNER of this tropical smoothie! You need to do better. This location smells awful! And the poor kids (only 3 working at lunchtime on a Sunday) that work here are severely overworked!!! After ordering my lunch online at 11:52 AM, I finally got all parts of my lunch (which came in 10 min. Intervals) smoothie and sandwich at 12:35 PM. With a huge apology from the one girl making sandwiches. When this restaurant was first rolled out it was well managed, bright, fun and CLEAN. I will have to tell you, this will be my last time going to this Tropical Smoothie. read more

This place smells horrible inside and tell me how I ordered a smoothie and the girl behind me got hers first when I was the one who was working and needed to DoorDash read more

Tropical Smoothie Cafe - Juice Bars & Smoothies Near Me - Patchogue, New York

Awful! 20 mins for one smoothie! You can't expect someone to wait for one drink for that long.

The service seemed fine when I initially went in to order my smoothie, but after I drove off and drank it I began to realize how bad the service was. Here is why I ordered the chai banana boost, and I asked for pea protein added. When I sipped my smoothie I couldn't taste any banana and tbh it tasted like almost nothing but water and ice. When I looked at the tag with my order on it, it said sub pea protein so I feel like the workers must have subbed the bananas for pea protein? Why the hell would they do that without asking first to make sure? Why would I get a banana smoothie and take out the bananas? I got water, ice, peanut butter and a scoop of protein for $9 Thanks Then when I drove home I called the store. Get a load of this. The guy at the front who took my ordered answered and immediately said "please hold" . 3 minutes passed and I started wondering how long they will have me on hold, so I stood on hold the whole way home. I got home and I stood on hold still, just to see how long this will go on for I was on hold for 15 minutes before the call hung up I screenshotted the call when it got to 13 minutes. It hung up at 15 minutes and I screenshotted the page showing that I sent a call to them and it lasted 15 minutes Great service What are you gonna do to make me wanna go there again? read more

Tropical Smoothie Cafe - Juice Bars & Smoothies Near Me - Patchogue, New York

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Second time here that I had to wait over half an hour for my food. Fist time they completely forgot about me and so this time I down loaded the app so that would happen again and not only does the app not recognize that it was happy hour when I ordered and now they are charging me full price on the app but I arrived within 10 min of placing the order online and my food and beverage was not on the table where you pick it up, when I finally inquired about it they seem to completely not know what happened and now I have to wait an additional 10 min. So very frustrating read more

Tropical Smoothie Cafe - Juice Bars & Smoothies Near Me - Patchogue, New York

Shakes are great Healthy tasteful and good variety There are also great healthy choices on their meal menu Service is always good Only small issue is the wait time read more

They suck at answering the phone. Always understaffed. Is it their fault?? I haven't decided, but the experience of long waits and them putting me "on hold" and then never coming back to the phone, has been consistent. The food is great because it's a franchise but if they're rushing then there's a chance they won't blend your smoothie all the way. read more

This place is SLOW and it SMELLLSSSSS so bad in here. It's like the used a dirty mop to clean the dirty floor. Or the septic system is just all sorts of messed up. I don't think a deep clean will save this stench read more

I've gone to this Tropical Smoothie numerous times, and my smoothie has only been good ONCE. Yesterday, I had my smoothie made twice, and it was horrible both times. I added two additional ingredients into the smoothie recipe, and somehow the smoothie tasted like water. I explained this to an employee, informing her that maybe they had used too much ice, and it was remade and tasted the exact same way. I only go to this location because it's closest to me, but I won't be returning. The location on Yaphank and the location off of Montauk Highway are more consistent with making me good smoothies, and if they drop the ball, and I have it remade, they always get it right. Do not go to this Tropical Smoothie, and owners if you are reading this, close the business or find a way to do better. read more

Waited for my smoothie for 30 minutes after placing a doordash for it 30 minutes prior. No one even acknowledged me or tried to help me when I asked. That being said when i finally was able to eat my food it was cold. Will not be returning. read more

This place is one of the slowest, poorly staffed restaurants I have ever frequented. Over the last few years, the service has gone from slow to comically, absurdly slow, with a dozen or more frustrated patrons loitering in its lobby regularly. I literally waited 25 minutes for a flatbread sandwich at a fast food establishment. The owner should be ashamed. read more

Tropical Smoothie Cafe - Juice Bars & Smoothies Near Me - Patchogue, New York

I like the smoothies but the service at this location is terrible. You really have to blame management because they obviously aren't training their employees well. Exorbitant wait times and inaccuracy plague this establishment consistently. You can order ahead and still expect to wait 15 mins if they are busy. Management doesn't even apologize for their mistakes. read more

I come to tropical smoothie a good amount. I always get the beach bum smoothie with dark chocolate and it never disappoints. I got the Thai chicken wrap which had an overwhelming amount of cilantro which was kind of disappointing. read more

They charge you 3.8% FEE on ALL transactions whether you pay by credit or debit. This is deceptive and illegal. Yes they can pass a processing fee - but only on credit cards. Debit cards are the same as cash transactions- AND you should receive a CASH DISCOUNT from the cost of the retail sale. Photos Posted.. You cannot call it a CASH DISCOUNT if all you discount is the FEE!! This is an illegal business practice in New York state. They have to post credit card costs and LOWER costs charged to Debit & credit cards, like they do at gas stations. They can also be reported to the Dept of Consumer Affairs if you think this is an unfair practice. read more

Tropical Smoothie Cafe - 3.8% FEE ON DOOR - Juice Bars & Smoothies Near Me - Patchogue, New York

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terrible service..... every time I call them when I am leaving my house, the phone rings, literally until I pull up. We have tried to use the mobile app, and when we get in to pick up our smoothies, they have not even started them. It is always super hot in the store, and there are always people that are angry, waiting for their orders to be done. Terrible, terrible, terrible service at the Patchogue location. Did I say terrible? read more

It's is Friday august 27th 2021. I place a order on the tropical smoothie app at 2:42pm. It is now 330pm and still waiting for curbside. Can't cancel phone is off the hook. Whoever is the manager should be FIRED!!! Immediately. This place sucks people are walking in and walking out quick. read more

Tropical Smoothie Cafe - An hour later watery smoothie !! - Juice Bars & Smoothies Near Me - Patchogue, New York

This is the worst location, there is 10 workers not even joking i've already been waiting 15 min for 1 smoothie and there was only 2 people in here before i walked in. Store is ran terribly. read more

I mean this in the nicest way possible, please fire everyone who works there, specifically the front counter people because i dont think any one of them knows what the f*** is going on, consistently long wait times, no one seems to wanna help you, and waiting 10-15 minutes for JUST a smoothie and having to remind them about it just for them to ask "wHaT sMoOtHiE wAs iT" is unacceptable, ended up walking out without the smoothie since it took up my whole work break so who really know how long they ended up actually taking to make it read more

I love trop smoothie and order through Uber eats often but the last three times my orders were absolutely awful with zero quality control. The first time, my smoothie wasn't blended fully it had no flavor, chunks of ice and unblended strawberries. The second time, I ordered a chicken quesadilla and I received a cheese quesadilla with no chicken and it was as thin as a piece of paper. Right now, I ordered a chicken quesadilla and they didn't even cut it....So now I have to roll it up in some messy burrito to eat it. How do you forget to cut it? After three chances. I won't be ordering here anymore. read more

Tropical Smoothie Cafe - Juice Bars & Smoothies Near Me - Patchogue, New York

Ordered a breakfast sandwich and jetty punch. While waiting nearly 20 minutes I had time to observe certain things .... 1/2 the people walked back in with incorrect order. People eating we're looking at each other like " what's taking so long " I mean I seriously took 20 minutes for a small order. The handling of food / smoothies was not sanitary at all. Filthy kitchen and I don't like to put people down but the staff seemed like they were zombies. Just not alert not " there ". This place needs a good manager and a good cleaning. Never going to Patchogue franchise again. And please don't post your " sorry to hear you had a bad experience with us " template. Save your time read more

I have no problem waiting for whatever I order, the time isn't the issue. My problem is that I shouldn't be waiting for 17 minutes for 2 smoothies when multiple people ordered after me and left before me. By the time I left 5 people who oreded after me had gotten their food and left...totally inexplicable. read more

Placed an online order around noon today for a Chicken, Bacon & Ranch flat bread with a Blueberry Bliss smoothie. I walked in the store and everybody in there seemed disgruntled about the wait. I waited about 5 minutes for 6/10 food and a 7/10 smoothie. read more

I understand that things change, but when you change a good thing you are bound to upset quite a few people. It certainly didn't help when the smoothie I ordered was "RETIRED", but the cashier said that she could make it...that's when the unkempt boy came from the back and said we dont have that. I replied that the girl said that already but said I would be accommodated, no big deal...can you recommend something that is similar???...he simply replied "NO" and walked away...I asked for my money back and walked out. Who is training these kids? Why retire a drink? I will go elsewhere with my $$$, so sad...really enjoyed them for so many years. read more

Decided to go to Tropical Smoothie Cafe to get smoothies. We were unhappily greeted by a rude teenager at the register. We got cheese quesadillas and two smoothies. The meat in the quesadillas were leathery and dry, not to mention the time it took to get the food. The smoothies are frozen, watered down and tasteless. Never going back again, DO NOT RECOMMEND!! read more

This store is a joke. Absolutely worst service I have ever had. Doesn't seem to be a manager in sight. Took a half hour to get 1 smoothie. Do not go here read more

I cant explain how much i hate this tropical smoothie cafe. Its ran by a bunch of teenagers who rather gossip then help the customers. There is always a half hour wait even if you order mobile ahead of time. I hardly go but once in a while im in the mood for a smoothie and always have issues. Just ordered one smoothie mobile order and went in the time it was supposed to be picked up. It took be 5 mins to get someones attention and when they checked it still wasnt done. So 20 mins later its still not done. Hope someone who manages this business reads it and fix this issue. read more

Always a line, same smoothies as the next as it's a chain (I know, how pedestrian) I don't have much to say other than your basic crappy fast food type wraps n things, not bad. Smoothies - some rock, some not so much. Find your fave and stick to that- A lot have added sugar so keep that in mind and ask for it without if you're so inclined. The supplements are hard to find as they aren't up on the board here but at the register, on the counter somewhere. Good luck with that treasure hunt... read more

Tropical Smoothie Cafe - Flatbread - Juice Bars & Smoothies Near Me - Patchogue, New York

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So I love tropical smoothie but I feel like lately they've been rushing through the orders I got a quesadilla and a chicken wrap the middle of both were still cold the cheese wasn't melted. And one of my smoothies was chunky I know Covid has impacted many restaurants and maybe they're short staffed but this is kind of disappointing I ordered on the app. read more

Tropical Smoothie Cafe - This is my avocolada it tastes good but it's very chunky and I can see all of the avocado bits - Juice Bars & Smoothies Near Me - Patchogue, New York

First if I have to wear a mask to enter (which I prefer) then I shouldn't see any employees handling food with mask under nose or under chin. Now about my order which I should've checked before I left was suppose to be buffalo chicken but had no buffalo sauce on it. I'm not the review type but the mask thing had me annoyed and the messed up order put it over edge. read more

Tropical Smoothie Cafe - Buffalo chicken doesn't have buffalo sauce on it. - Juice Bars & Smoothies Near Me - Patchogue, New York