Ordered food at 10:40 am. Ordered 2 chipotle chicken clubs and a smoothie. Was given 1 chipotle chicken club around 10:50am. My friends didn't come out until 11:20... and his smoothie was nowhere in sight. The smoothie didn't get made until 11:40am. AN HOUR LATER. Rediculous. Food was great, and I loved the jalapeño corn side, but with wait times like that... and forcing me to eat my food cold since I had to wait for my friends meal to be made... Never again. read more

Tropical Smoothie Cafe - Juice Bars & Smoothies Near Me - Palm Bay, Florida

This is my second time that I ordered from here and again they does this. They take so much time even thoe we ordered online a fucking hour waiting is not it twice. I would never look this way again. read more

Five stars. Mikey! He's awesome. Makes the best food is super nice and welcoming. Please consider this place for lunch or dinner. Amazing staff and the place is clean and chill. read more

Everyone there is miserable, they all need to find new jobs. Takes 20+ minutes for one smoothie with the other ppl in the store. Honestly just terrible. read more

I placed an order online for delivery today for 3 smoothies. 2 of my 3 smoothies were correct. My smoothie was wrong! I ordered a Peanut Butter Paradise. It is simply Peanut Butter & Bananas. My smoothie was Chocolate! Really People? Chocolate??? I called the local store and told them that I had received the wrong smoothie. They were unapologetic and told me to file a report online. I was also told that a new smoothie would be delivered. So.... That DID NOT HAPPEN! I even called the corporate number and was told that my complaint would be sent to upper management. I asked if I would be receiving a call or an email regarding the resolution. They did not have an answer for me and he kept repeating to me that my complaint had been sent to management. So here I am... out $40 and no smoothie to drink! This place is a joke! They get a big fat 0 in customer service! read more

Love tropical smoothie! I always recommend their chicken pesto flatbread. I've never gotten a bad one, chicken is cooked well, with a bunch of veggies and fresh flatbread. They also load up the pesto! For smoothies, i like the peanut paradise (peanut butter and banana) alongside the triple berry oat. Both were delicious and pretty standard smoothies. Everything is customizable and can be as cheap/simple or expensive as you'd like. Download the app too to accumulate points! read more

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My wrap was so good! And my mango magic smoothie lasted almost all day - it was awesome. read more

Tropical Smoothie Cafe - The Hummus Veggie wrap was so good!! Def recommend the mango magic smoothie too! - Juice Bars & Smoothies Near Me - Palm Bay, Florida

I would give it 0 star if I could. Waited 47 minutes for our food, our quesadillas were burnt with almost no chicken, they forget my salsa. One worker went to the back and was singing while I had already been waiting 30 minutes with still no food. No manners, no respect for customers. If you can drive an extra 10 minutes to another tropical smoothie to save your overall perception of the brand, go to the other location. Absolutely terrible experience, service, and quality. read more

I am very pregnant and have been craving a smoothie all day. I went on my lunch break after placing an order on the app. I arrived ant the correct location and went in 10min before it was set to be ready for pickup. At the counter where they had the mobile orders for pick up, I didn't even see my own order. I was ignored until 5min after the pickup time when I asked for help and was treated rudely as if they were upset I even spoke to them. I asked about my order, showing them the confirmation on the app and they said 'well DoorDash is over here' I told her 'it wasn't through DoorDash, it was on the app' and she said 'well we don't have it' in the nastiest tone like she couldn't be bothered with me. Like this is literally how they treat their customers, and how this specific person treats a pregnant woman. Never again. read more

I'm a waitress so normally I try to be very understanding with wait times, but this visit was just ridiculous. I ordered my food at 2:30pm and didn't receive my FULL order until almost 3pm, All I ordered were three sandwiches and two smoothies. The girl with the long blonde hair, clumpy lashes and poorly matched foundation that wasn't blended not only forgot my smoothie and got my sister's order wrong she let our food sit in the window for 5 minutes. Normally I would try and rationalize the situation before writing such a review but several other people IN THE STORE also had wrong orders. Ya'll suck. Blend your makeup better. read more

my experience kinda pissed me off. i came here to pick up a smoothie and a bag of chips, why did i get here at 11:03 and it's now 11:15? no sign of when my order gone be ready. everybody in here pissed off, the employees talking trash about their manager because he (or she) forced them to work this early morning sunday shift, and i got places to be. i just got my stuff as im making this review and my smoothie is liquid. all i know is, this young man and young lady are about to need an ambulance soon if they don't stop playin with people's food, time, and money. read more

Tropical Smoothie Cafe - very slow and poor customer service - Juice Bars & Smoothies Near Me - Palm Bay, Florida

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Food and Smoothies are fairly consistent, but the service is "The Worst". I order from here daily and never fails that they are slower than a turtle race even when not busy. It's obviously a lack of work ethic and common sense. They often put app orders in the freezer without calling for the name waiting on it. The most frustrating thing is the bad attitudes on top of it all. It's common sense someone will be frustrated waiting 20min for a single smoothie, but if you mention it, they get mad. Save yourself the frustration and goto another branch. read more

Called in an order for 2 chicken clubs and 2 tropicooladas , got there around 15 mins after i called, only my smoothies were made, took 20 minutes for them to finish my 2 sandwiches while i watch everyone else get the food they just ordered, get home and get ready to dig in and theres no bacon on my sandwich. Im not the type to get upset over fast food service but this is unacceptable i did not pay 25 dollars for 2 sandwiches and smoothies for the sandwich i ordered to not have the ingredients that come on the sandwich. very unsatisfied, feel like ive been robbed of my $25 , definitely not going again and if i were you i wouldnt eat here either read more

Tropical Smoothie Cafe - Chipotle Chicken Club - Juice Bars & Smoothies Near Me - Palm Bay, Florida

Bought a smoothie, would not let me use the restroom. Don't go here if you have to pee. Horrible. Ghetto feel. No place to sit down either. Fine, but how does it still look dirty and trashy? Update: got my smoothie, kid had his mask covering his mouth only. Shift lead next to him wearing the mask under the chin. What's the point of all of this if they can't even properly wear a mask in the lobby?! Gross place. read more

I would give these guys 10 stars if I could. I literally pass three other tropical smoothie stores to get my smoothies from this location. Not only do they taste the best, by a lot! But they are so consistent, I've always had an amazing experience. All the other tropical smoothie stores in Brevard County are hit or miss, (especially the one between Sarno and Eau Gallie on Wickham, they suck on a very consistent basis) The other tropical smoothies, even their best days don't compare with the smoothies from the Palm bay store on Babcock. I know it sounds far-fetched, but I'm telling you the truth, this place is by far THE BEST tropical smoothie café I've ever been to in the States. read more

Tropical Smoothie Cafe - Juice Bars & Smoothies Near Me - Palm Bay, Florida

GO TO ANOTHER LOCATION!! Tropical smoothie is great. This specific location is horrible. The younger women here provide terrible customer service and constantly mess up my smoothie. I go to tropical smoothie everyday. This location i now skip. read more

5:15 go by to get a salad. They close at 7!!! I was told they are no longer serving food. I would understand if it was 645 but 2 hours before closing??? Not friendly at all. Lots of Eye rolls and negative attitude. Whoever owns this place should attempt to get involved bc it is way worse than you could imagine. We will never go back!!!! read more

Just moved to the area and was pleasantly surprised to find this Tropical Smoothie. They were able to make an old school smoothie perfectly that was retired from the menu. I look forward to visiting here again. read more

The husband swears by this location! They are very friendly and patient while you lick your lips & read all the choices on the menu! It is tucked away in a strip plaza next to youfit & is an excellent pick me up after a workout. It is also perfect at anytime of day because the staff is great read more

Tropical Smoothie Cafe - Juice Bars & Smoothies Near Me - Palm Bay, Florida

Called ahead for my order and still waited 45 minutes for my smoothies after receiving my food. Not to mention the lady at the cash register didn't give me $4 of change back after paying. They totally forgot about my order and made me wait way longer than I should've because then another worker said "what are you waiting for?" I tell her the name and my smoothies had been ready for 20 minutes and they hadn't given it to me. This place always takes way too long and doesn't give smoothies or drinks out in the order that they were ordered. read more

Delicious, unique smoothies such as Avocolada, Banana Chia, Kale Green, and a whole lot more! Smoothies taste great even without sugar which is a plus! I was also surprised how good their food was. Chicken pesto sandwich is savory. read more

5 Stars for food! 1 Star for Customer Service! I called in my order ahead. The young lady on the phone was very unprofessional. Laughing, giggling, no greeting...she was friendly enough and took my order. My smoothie and food was ready for me (yay)! Here is my check out conversation: Cahsier: That's $7.94 Me: Do you not have the $6.99 combo anymore? Cahsier: Yes but the price of the flatbreads went up and the low fat smoothies but you didn't get a low fat smoothie. Me: So it is not a $6.99 combo? Cashier: Yes it is, it's $7.49. (Stay in school Sweetie). I love this place. But a little training and a touch of customer service could go a long way! read more

I come here pretty frequently because of their healthier food options than fast food restaurants. Their food and smoothies have never disappointed me, but their service is pretty inconsistent. I always order online since I only have a half hour lunch break and I need to pick up quickly to go back to work, but there are times where I order ahead and I still have to wait 15-20 minutes once I get there to get my food. There have been times I felt that the people who were in line to order were taken care of before the people that have ordered ahead (What's the point of ordering ahead if they are going to be ignored at pick up?). Whenever I want a light "lunch," I either just get a meal replacement smoothie, Peanut Paradise with Pea protein since it has high protein and fiber content, or a flatbread, chipotle chicken is my favorite. I have stopped ordering both because it is a bit too much, unless I am starving, and when I order both, they don't usually come out at the same time. In the end, I frequent this location because it's convenient and they have healthier food options. read more

This place was a lot better a couple of years ago. They got some renovations lately, not sure if they changed owners. The staff is not friendly. With the exception of the asian female who has been there for a long time. There is woman who is mostly on register, she never smiles, had neck tattoos and can come off as rude. Never says thank you, or anything friendly..as long as she works there my friends and I will not be going there anymore. The drinks are not made consistently, sometimes they are either too thick or not thick enough. read more

I guess those one closes at 8 I. Palm Bay on a Thursday it's 7:53 now and I drove by 10 minutes ago and they were already closed and cleaning up. Didn't even pick up the phone lol if you have any kind of business you close at the time it says. read more

Placed a order for pick up 10 minutes before closing for 2 smoothies. Got there at 7:59 to see the door was locked. Knocked on the door and the worker saw me and ran to the back. I called she told me they close at 8 I said it's 8 now she said well I already shut my register down. Never opened the door, never gave me my smoothies I ordered. Her and her manager went out the back door at 8:02. While I was still sitting outside hoping to get my order. On my way to Planet Smoothie now I WILL NEVER WASTE MY TIME AND GAS ON TROPICAL SMOOTHIE. If you didn't want to make the order because you wanted to leave at 8 tell me that on the phone when placing my order not when I'm outside. Restaurants that close at 8 means that's the latest a customer can come in not that's the time the employees leave. read more

My wife and I purchase lots of smoothies here. Always been good. Very disappointed with their false promotion today. All advertising (emails, website, in-store signage, etc.) stated free smoothie from 2 to 7pm today if you wear flip flops. We both bought flip flops for this occasion today. When we walked in the door, there were computer printed signs stating that the free smoothies were no longer available. They were telling some patrons that they were out of the free smoothie. Others were told that they gave away their designated 500 smoothies. When asked for a better explanation, they were not all that nice. Funny, yesterday when I was in there buying my smoothie, I told them that I would be in tomorrow for Flip Flop day. They reminded me of the time - 2 to 7. Never mentioned a 500 smoothie limit. I showed up at 5 pm along with a steady stream of others. I didn't make scene. I didn't buy a smoothie. Guess I'll go to MacDonald's next time. I have a coupon. read more

One of my top favorite tropical smoothie locations to come to! They are always efficient and friendly no matter how busy it may be.

Eww. I ordered a Turkey Guacamole WITHOUT Turkey (I'm a vegetarian), easy enough right? Wrong. I get home and the sandwich is smooshed, on stale bread, and it has onions, lettuce, and guacamole. It was missing the cheese. So basically I waited for 15 mins and paid more than I'd like for a smooshed sandwich on old bread, some lettuce, onions, and guacamole. Over priced garbage. read more

The slowest service EVER! It took 36 minutes to order and to get our two wraps to go, then an additional 10 minutes to get our 2 basic smoothies. Don't think they get the concept of calling in your order to do since the two people that came in to pick up their to go order waited 15 minutes for their wrap and then additional 8 minutes for the smoothies . read more

Wouldn't let my worst enemy eat here. Horrible customer service, cold old food, and unprofessional management. When I complained they proceed to argue with me, they told me I did that often and preceded call was racist(which I'm not), rude, then told me I wasn't allowed to eat there anymore. they wouldn't even give me my money back. Then to add insult to injury the manager called my boss (even though it I didn't get any trouble it was still unprofessional). The owners are old and uninformed about how the managers run their business. Every time I come there I get disrespected and cold overpriced food. read more