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Tropical Smoothie Cafe

2.4 (18 reviews)
Closed • 7:00 am - 9:00 pm
Updated 3 months ago

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If you want the best ACAI BOWL this is the place to go. Yes the line may take long but it will all be worth it.

Want the best açaí bowl? This is the place to go to!! Yes the line may be long but it'll all be worth it.

All ice left, no smoothie.

If I could give this zero stars I would. Me and my son were at a 2-day soccer camp at JMU. He wanted something light for lunch so we came here. Twice. BIG mistake. The first day we went inside to order. We got the smoothies in 5-10 minutes and waited 35 minutes for his quesadilla! I can make a quesadilla in 2 minutes! I asked at the 25 and 30 min mark and was told each time it was coming right out. At 35 min I asked for a manager and the food miraculously was found ready on the counter at that exact moment. I can't believe we came back the next day, but again my son wanted something light. We tried the drive thru. BIGGER mistake. After 20 minutes we were trapped in line with no escape. At 50 minutes we got our food: 2 smoothies and a quesadilla, again. The day before, they had given us 2 edible lime straws and 2 regular straws without asking. The lime ones were kind of tasty, so when they only gave us one lime and 2 regular straws at the drive thru, naturally I asked for a second lime one. She told me it would cost extra. I lost my &@#! First of all, 2 smoothies, 2 straws, right?!? Second of all, we'd been waiting 50 minutes, trapped in line. The manager relayed that they could comp me the extra edible straw (gee thanks) but was too cowardly to come to the window and apologize for the unacceptable way they are running this Tropical Smoothie business. WHEN THEIR TEE SHIRTS SAY 'YOU'RE ON TROPICAL TIME NOW,' believe them. My son works part-time at Smoothie King. Go there instead. You'll have it in 5 minutes or less and it isn't all ice when you're halfway through it. (See photo)

terrible handwriting to identify smoothie

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1 year ago

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Meghan H.

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8 years ago

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Judy H.

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4 years ago

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T Smoothie

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2 years ago

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T Smoothie

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5 years ago

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5 years ago

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5 years ago

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5 years ago

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5 years ago

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5 years ago

This tropical smoothie drive through is ridiculous! I waited in line for 30 mins and there were only 4 cars in front of me! Crazy!

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5 years ago

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6 years ago

I had the buffalo chicken wrap w/ the blueberry bliss smoothie & it was outstanding. it was so good that i had it 3 days in a row!

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7 years ago

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4 years ago

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7 years ago

Good service but takes so long. I wait in the drive thru line for a least 15 mins every time I come here.

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6 years ago

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8 years ago

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