I ordered a chicken and cheese quesadilla and a Blueberry Bliss smoothie, and both were extremely disappointing. The smoothie tasted watered down and almost flavorless. It's supposed to have bananas in it, but there was absolutely no banana taste whatsoever. The quesadilla was even worse. It was basically empty. Each piece had maybe two tiny pieces of chicken, and the cheese didn't even cover the whole thing. It felt like I was paying full price for something thrown together with barely any effort or ingredients. For how expensive it is, this is honestly ridiculous. The quality is nowhere near worth the price, and I left feeling like I completely wasted my money. I won't be coming back to this or any other location. read more

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Stopped here for lunch on the way home traveling through VA. The service was service, they were not rude nor friendly, just served us. The food was good and prepared well. I enjoyed my jerk chicken wrap and my family enjoyed their turkey bacon wrap and three cheese chicken Dilla. The premium kale side was not good, too much sweet mayo on it. Better off just getting a whole fruit or bag of chips. read more

Tropical Smoothie Cafe - Juice Bars & Smoothies Near Me - Harrisonburg, Virginia

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Always understaffed by the looks, and does not meet timing promises. I had an Uber Eats order that got cancelled by two drivers. Then finally after further investigation I found out it was cancelled by the merchant. This seemingly happened because they were too busy. Further more I called them and asked if they had my order, the manager replied and said they couldn't even find it in the system. She said "we got asked about that one a couple times, but couldn't even find it in our system." How do you not find it in your system if only the store and customer can cancel...? read more

This was first visit to Tropical Smoothie Cafe. The food was delicious. The service was amazing. The facility was very nice . My leftover was even better the next day. read more

Tropical Smoothie Cafe - Display sign. - Juice Bars & Smoothies Near Me - Harrisonburg, Virginia

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Jessica is the best!! She was so helpful and sweet! I originally ordered a mocha madness and it was not what I expected so she made me a beach bum instead no problem and her customer service and personality is 10 out of 10 perfect!! I will definitely only be getting my smoothies from this location from now on! Thank you so much, Jessica! You are a wonderful employee and deserve recognition! read more

I often go to tropical smoothie because they are very well priced and very tasty breakfast options but today after a long night, I decided to try jerk chicken wrap. I asked for extra jerk sauce. I don't know what they did that back to get that jerk sauce that spicy I don't know who jerked it, but it felt like I was getting skull banged by Satan himself. for extra jerk sauce also they need to add smoothie to the menu. read more

went thru the drive thru and was served by ryan. great service, was quick and food was good.

We had 15 minutes till closing and waited and no one answered, but when we looped around someone was standing at the window And there was other cars behind us and no one got their order taken. Taking my service to sheetz forever!!! read more

Awful manager, slow service. Used to go on a daily basis and it has recently become such a inconvenience that I just can't bring myself to stop there anymore, especially with many better options nearby read more

This restaurant has drastically gone downhill the past couple years. Used to be a manager here, so I can't understand how the standard has gone down so much. Every time I pull up anymore it takes more than 15 minutes for an easy order at sub par quality. Today there were only two cars in front of us in the drive through and the lady who answered the intercom said they were on a "15 minute wait" because they had "a lot of orders". Even with online orders, this is unacceptable. Very unfortunate as this used to be one of my favorite locations. read more

Everything about the food was good and when I talked to the workers it was pretty average experience but when I tell you about how slow it was. Oh my gosh, I spent 20 minutes in a line with three cars. The ambiance was just average as well with people being bored read more

Great smoothies and service is typically good. I order online and today when I arrived the three employees preparing food were not wearing masks. 8/25 If that's an issue for anyone else, as it is for me, I felt I needed to give the community a heads up. Some won't care and that's fine but I can't come back until it's safe for me again. read more

Very rude employee was in lobby and my smoothie was watery so asked for a remake and a lady with short sides and a small bun on top jerks it out of my hand and rolls her eyes and as she's walking away says that all customers do is fucking complain after I had already waited 15 minutes on 1 smoothie I think it's unacceptable as I have worked In food services and would never speak or act that way towards a customer. read more

A quick stop here on our travels for something healthy and easy to eat plus some out door seating on our travels with our small companion dog. The menu features a variety of smoothies, sandwich flat breads, sandwich wraps, salads, breakfast wraps and kids smoothies menu. We ordered the Carribbean jerk chicken​ wrap and the Hawaiian barbecue chicken Flatbread. These were tasty and fresh, but in our humble opinion just average in taste and appearance. Portion size ok , prices reasonable. Menu choices nice to go with an order of smoothies which we would order on another visit. Staff was friendly. With our order we could pick a side of fruit such as an orange or an apple, pkg. of baked chips or side of tangy citrus coleslaw or kale apple slaw. Since I don't eat bread my order was over some greens instead of the flat bread. A nice place for smoothie lovers and vegetarian choices as well. read more

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Our family of 6 LOVES Tropical Smoothie Cafe. We are weekly customers. I will grab a smoothie if a forgot breakfast or didnt have time to eat lunch. It's one of the very few places were all 4 kids (teens) are happy to eat. I have always found the restaurant to be very clean. The staff followed the covid policies during the covid pandemic. We have had some issues and I reported them directly to the owner. He cares about his business and wants everyone to have a good experience. The biggest issue I have found is they are seriously short staffed. So it can take up to 30 minutes to get your order. There can be cars lined up out of the parking lot and backing up Port Republic. This doesn't happen often. Frankly, for us its worth the wait. I have celiac and I can eat here without any problems. I cant do that at any other fast food place. I also like that its a much healthier option. We have always found our orders to be fresh. (Ultimate Club, quesadillas, bowls). We have tried almost all their smoothies. We have tried almost all of their smoothies and have yet to find one that isnt good. Granted, we each have our favorites. read more

The food is not good and never has been. Smoothies used to be good, but we stopped ordering boosts because about 50% of the time, they'd just add a multivitamin boost rather than what we actually ordered, which makes the whole thing taste gross. It got better for a while after we stopped ordering boosts, but now they don't blend the smoothies properly anymore. There's grainy, chunks of ice in the smoothie almost every time, and it just completely ruins it. We are at the point now where I think we will just make our own at home from now on. This place used to be a treat, but now it's just bad 90% of the time. I think they just don't properly train the employees and/or don't care if the drinks are made right, which is a shame. I miss how good the smoothies here used to be. read more

I was about 4-5 hours into my drive back to NJ and had actually been planning to get pho at the place near here for dinner, but it was closed and I was hungry, so I was left scouting for something nearby that was open! Tis a good thing, as this was an awesome discovery! I got one of the green smoothies along with the Caribbean jerk chicken bowl. It's a tad bit pricey but both were all sorts of delicious and just what I needed to finish off my mini-weekend road trip back! They have a parking area and a drive-thru. (I walked in though, so I can't comment on the drive-thru speed!) The interior is clean, brightly lit and spacious. Service is very pleasant and super quick! If I lived anywhere close to here, I'd definitely be back a lot! read more

Tropical Smoothie Cafe - Juice Bars & Smoothies Near Me - Harrisonburg, Virginia

I love tropical smoothie and they've messed up I got chunks of fruit in my smoothie they didn't blend my smoothie all the way. This is the worse experience at tropical smoothie that I have ever had. read more

Came yesterday for food and smoothies. Smoothies were good, food soso, service horrible. Food came out barely cooked and smoothies came out 10-15 min later after food was gone. Gave them another shot today. Went thru drive thru for one smoothie, one car ahead of me and parking lot empty... was feeling good about how quick the service would be. Waited 5+ min before the car in front of me was acknowledged by the staff and told they'd be "with them in a min." 10 min later they took their order and then mine right away. 15 min later the smoothies came out of the window. No apology and with my smoothie sitting there for a while a fair amount of melt on the top. This is a smoothie... throw stuff in a blender and push a button, not difficult. I make them at home daily. Clearly staff needs to be retrained. read more

Currently been sitting in drive-thru for 20 minutes and haven't moved even a foot. Cars behind us are beeping, but we can't move up for them to order. We haven't moved in 15 minutes and my kid is going to be late for practice at this point. There are only 4 or 5 cars in line, come on! Sign says lobby is closed due to covid or else I'd just go inside. Not really sure what to do. Can't even back up to leave because we're stuck in the line that isn't moving. Update: 30-35 minutes in a drive-thru of 5 cars.... son officially missed practice at this, and we've moved ONE spot. It takes 2 minutes to make a smoothie. Awesome service, thanks guys Never again!!! read more

Look at this pathetic bowl I got. The fact I could see the bottom of the bowl without eating a thing is sad. Very disappointed for the amount paid for the amount of food. What a let down read more

Tropical Smoothie Cafe - What it should look like - Juice Bars & Smoothies Near Me - Harrisonburg, Virginia

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Got food poisoning from a smoothie here yesterday. Spent the whole day yesterday and today vomiting and with diarrhea. Not going here again.

Typical food for Tropical Smoothie. Nothing to write home about. Employees were polite and accommodating. Traveling back home from a college visit. So we went through the drive thru and placed an order for 5 people. Not sure if they were understaffed but it took some time to get food. When the order was received everything was correct. Smoothies and food were good. read more

This is the first tropical smoothie cafe I've been to. The smoothies are cool, refreshing and sweet. A little too sweet. The Avocolada is pretty good. The staff is friendly and they keep the place clean. Watch out for free stuff or good deals. There is a drive thru and plenty of parking This place is small though. It gets packed real quickly. Overall, it is a nice place. read more

This place was amazing. They went above and beyond to walk the food to us at our table and they were so accommodating. The person working even complimented my shirt which was so nice. I would recommend the southwest quesadilla it was phenomenal! read more

Slooowwww service. Haven't been here in years because they are so slow. Nothing has changed. Waited 30 min for 1 smoothie. Not going back!

I have no idea how this place is still in business. Stopped in a few days ago and sat in line for 30 minutes. Today there is ONE CAR ahead of me and I've been waiting for at least ten. I don't get it. Have people pull through if they have slower food items. It's freaking insane to me that a smoothie takes as much time as the average wait in a sit down restaurant. Smoothies themselves are typical tropical smoothie but the reason I order one is for a quick lunch when I'm in a hurry and this place SUCKS if you're in a time crunch. read more

I somewhat regularly come here and get a bahama mama. the past few times the smoothies has been horrible. so many chunks of food blocking the straw and half of the smoothie is ice. man i just want a decent fast food smoothie and y'all can't even give me that. i can't even finish the smoothie i just ordered it's so bad. read more

Our smoothies tasted very off (bad ice maybe?) and were super thin like juice. Not good at all. People were waiting for 10 or 15 minutes for their order. read more

Staff took a long while to take my order. Three cheese quesadilla was completely uncooked and cold. Smoothies took forever to come out. By the time they came out it had been 25 minutes. I ordered before three people who all got their orders way before me. It tasted fine but the food was all cold by the time I got my smoothie. read more

Food is pretty good. I like the bowls the best. The smoothies are only okay, I prefer Smoothie King's smoothies which has more variety and healthier. It's quick and easy to order through the app which gives you discounts every once in a while plus it gives you points towards $5 off your order. Definitely better tasting and healthier than comparable fast food chains. read more

One of the best, fastest, best staffed places in hburg. Stop almost every time I come through town. I love it. Check it out. read more

Tropical Smoothie Cafe - Awesome affordable menu. I love this place. Chia banana boost w/o oats is my favorite smoothie on earth. Management and staff here rock. - Juice Bars & Smoothies Near Me - Harrisonburg, Virginia

My friend and and I waited an hour in the drive thru line and got the most watered down smoothie. I went inside because I was hangry and really looking forward to this smoothie. A really nice employee, Makayla, handled the situation really well despite them being busy. So thank you Makayla for remaking our smoothies I am no longer hangry. read more

I come here often, and I want to preface: I know it takes some time to make a smoothie. With that said, it does not take 20 minutes to do so. It doesn't matter if I'm in the drive thru or inside, it takes forever. I've had two smoothies made incorrectly, and the only reason I got when I questioned it was "some people were not trained all the way through". What is that?! They should PROBABLY do that. Staff is nice, but they need to be more efficient. read more

I love Tropical Smoothie. Their smoothies are fantastic. Super sweet. This specific Tropical Smoothie has sweet and swift service that always provides me with a delicious smoothie. The food, however, is not always on point. It looks kind of sloppy and doesn't taste nearly as good as the smoothies. They have a fantastic happy hour deal from 7-9 am on weekdays that sells smoothies for ~$3 and it is a great deal. If I were you, I would take advantage of that deal and snag a delicious smoothie in the morning for a quick breakfast. read more

I am not happy with the cleanliness of this place. I ordered a sandwich, the tropical chicken salad sandwich and I found a bug inside of my food. read more

Such a convenient drive through with friendly college kids serving us. I tried their carrot ginger juice and loved it. So glad I can count on tropical smoothie for a good drink. read more

I like their smoothies a lot but if you go here avoid the food. I ate here for the first time a few months ago and about two hours later I was hugging the toilet because I got food poisoning. I avoided eating there for a while but tried the food again today and about two hours later I got sick again. I really don't know how it is possible to eat somewhere two separate times and get food poisoning both times, but it is certainly not a coincidence. I won't be back, not even for the smoothies after today's lovely experience. read more

Just placed an order for two sandwiches from here through uber eats and only received one. After realizing this mistake I called Tropical Smoothie to see if they could send out my other sandwich as my very lovely uber eats driver had gone back to the restaurant. The woman on the phone was very helpful and empathetic, but from the screaming in the background it appeared that her managers did not feel the same. On the uber receipt it clearly states that two sandwiches were ordered, however at Tropical Smoothie they insisted that I was only charged for one. Lies. The woman on the phone even admitted to making both sandwiches. They told me I could come in with a receipt for a free sandwich another time but I am a freshman at JMU and do not have a car, hence the uber eats purchase. This whole experience was extremely frustrating and inconvenient for mediocre food. Even though this was clearly Tropical Smoothie's fault, they did not compensate us at all. After all this, when the sandwich was finally delivered, the sides were wrong. This establishment is pathetic and embarrassing, I will not be taking my business here anymore. Shout out to my fantastic uber driver, Larry, for being so helpful and accommodating. read more

Excellent location took away a star because it can get super busy, they really need another line for the drive thru. Typical tropical smoothie with the usual smoothies. Friendly staff always willing to accommodate requests. The food has always been fresh and delicious. Great healthy option read more