My wife and I pulled into the Harrisonburg Panera Bread looking for coffee and a quiet place to recharge, and this location delivered. The dining area is very clean -- spotless tables, bright windows, and tidy floors. The staff was warm and welcoming, and our order came out quickly. We stayed for a bit to catch up on some work, and the WiFi was strong and reliable, which was a huge bonus while traveling. The whole space felt comfortable, relaxed, and well taken care of. If you're passing through Harrisonburg and need coffee, food, or a chill place to sit for a while, this Panera is a great stop. Will definitely swing by again next time we're in the area! read more

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I've been coming to Panera Bread for a while now, and up until this visit, they have never messed up my order. That's why this experience was so disappointing. I pay good money here, so when something is wrong, it really leaves a bad taste in my mouth--literally and figuratively. This time, my sandwich was completely off... where were the tomatoes? Where were the avocados? Where was the sauce? It honestly looked like they forgot to put half the ingredients in the sandwich. It just felt like there wasn't enough attention to detail, which is not what I'm used to from this location. That being said, I will still be coming back because my past experiences have been consistently good. I'm hoping this was just a one-time slip, and that next time they'll pay closer attention and get things back to the quality I expect. read more

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If I could give this a 0 I would. This is the worst Panera Bread I have ever been to. The employees and the manager are extremely rude and unprofessional. When I walked into the store it sounded like the employees were having a party with very loud laughing and running around behind the wall/counter where the food is prepared. When asked to see the manager she was rude and said her employees were tired as they had been working for 6 hours. There were 4 order before min and NONE of them were being worked on. My simple salad took almost 30 minutes to be ready. Drive by this Panera and find another place to eat. read more

We ordered one simple salad through the app on a Sunday night and waited for almost an hour past the time we were given in the email confirmation. Not sure what the hold up was but they clearly need more people prepping the food. read more

This is the second time I've been to this Panera. First time was about a year ago and then today 10/11/2025. The first time we were on a trip and passed through the town. Ordered in the restaurant and the service was ok but the salad was missing a lot of things. Today I ordered online to pick up. A salad with chicken and tomatoes as well as other things. Picked it up and there's no chicken or tomatoes. I asked for both and I was given them in separate containers which was great. When I spoke with the manager who was cleaning tables, she stated that it happens when they're busy. No apology, just excuses. The restaurant was pretty empty and I ordered when it was pretty empty. It's homecoming tonight in this town, no one is at Panera creating a busy restaurant. This was their second chance. read more

Meet up with my friends before the football game here yesterday for lunch on the patio and had a great time catching up and sitting outside. They have a large patio with plenty of tables and seating with umbrellas to block the sun. They went inside but because I had my dog with me I ordered on the app for pick-up and my food was ready in less than 5 minutes - faster than any of theirs! I ordered the you choose two and went with the broccoli mac and cheese with half chicken chipotle avocado flatbread melt and passion papaya green tea. Everything was very good and the ambiance inside (when I picked up food and used the restroom) was great. Restrooms were clean and the staff were friendly when I asked for a small bowl to put water in for my dog. Easy to find from interstate and a very busy store. They did a good job keeping up with the flow and getting our orders right. No complaints here! read more

Terrible service. Ridiculously tiny portions for the price. $11 for a half cesear chicken salad? $5 for a bagel and only enough cream cheese for half of it? Store was unhelpful and rude, corporate was worse. Like IDKY I'm so nice when they don't GAF read more

Was under the weather and needed chicken noodle soup and a sandwich. The soup is flavorful and was chocked full of bits of chicken and noodles. Hit the spot. I also had the turkey deli sandwich, which was great. Fresh lettuce and tomato really too Thule off well. Very good experience read more

Deserve zero stars. Out of every Panera I've ever traveled and been to this by far was the most disappointing experience I've ever had. Eating meat or eggs I ordered a sandwich breakfast wrap without bacon and without eggs but added avocado paid for extra avocado and added other vegetables as well. The wrap look like it had been slapped together hardly had any ingredients at all in it and the avocado that I paid extra for was not in there as well. When I went in to show my disappointment and tell them that the avocado was missing they gave me a cup of avocados to put in the sandwich myself. A complete lack of care with what they're putting together here and this restaurant. And on Christmas Eve when people are traveling and just want a warm breakfast sandwich. Please management train your staff to actually put a tiny bit of care and what they're doing read more

Was feeling a bit sick today, so I was craving cheddar broccoli soup. I signed up for the unlimited sip club. I got me a free ginger ale with the soup including a muffin. I got it for delivery, It was so flavorful and warm. The French baguette was a little hard to chew. It somewhat tasted stale. But after dipping it in the soup. It was alright. But other than that I enjoyed everything I got. read more

If you are a Man or in my case a Gay man beware. The manger Niki is extremely sexist! She basically told me and my partner that our kind were not welcome there. Other staffers were also very rude. I was amazed how rude the manger could be. She was very crazy as she screamed at us Bc we asked for coffee. Please be careful in this place as Panera obviously is not gay friendly as they would like you to be live. Management needs checked for sure. As a gay man I was dishearten to see someone react in such a hateful manner towards me for no apparent reason. If you were having a bad day or what does not mean that you should take it out when your customers. And if you want to keep blaming low staffing!!! There were at least 10 employees!! HIRE MORE! And low staffing does not give you a reason to treat your customers that support your business! no customers= no money. Great customers well and we will come back! read more

You always know what you're going to get at Panera and this location was no different. Courteous staff and decent food. Everything came out quickly and didn't disappoint. read more

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My go to favorite is the soup and salad ..... yummy and the beverage station works out perfect for me.

I love panera, and love getting delivery when i'm at JMU because we don't have that at home. I ordered lunch for me, my boyfriend, and our friend; and the entire experience was a mess. The food arrived, but all 3 meals were messed up. They messed up one, forgot half a "you pick 2", and completely forgot the last sandwich. When my boyfriend called to complain the manager, Robin Collins, started the conversation by laughing about the problem. We found her response to be incredibly inappropriate. She was very short with my boyfriend, and it was only after a long conversation that she agreed to give a refund for the forgotten items. It was a very long and difficult experience just to have lunch. read more

Always delicious when I go here. I got the you pick two and had the mediterranean sandwich and a caesar salad. I wish the bread was toasted but I forgot to ask. It was the tomato basil bread which I hadn't tried before but it was good tasting. I also love that they have the kiosks inside because I like to look at all the menu items and their pictures. The food was also ready quickly! read more

Good service, hot coffee and good food. Very clean and staff was very courteous. Menu had everything we wanted for breakfast.

I have always had a good experience at this location. from reading some of the bad reviews it seems that some were already in a bad mood. I dunno. I recently ordered the flatbread chicken pizza and oh my it was great. even tho the place was busy, it did not take long for the order to be done. and friendly staff. thank you read more

Panera ruined my life, first we got bacon Mac and cheese, then they only gave us Mac and cheese NO bacon, so naturally me and my friend started fighting, because she didn't want me to try it because it wasn't good, and when she went to get it fixed she got a lot of attitude and they didn't fix it, they just put bacon in the Mac and cheese read more

I order online and selected the "I'm here". I waited 30mins and no food. I tried calling and no one picks up the phone. After 45mins of waiting the finally brought out my food. read more

nasty manager; rude & poor manner. he was about to throw out plates at our faces, when we asked him for extra plares. dirty place & lazy employees. read more

To start off, I ordered through the Panera app, curbside pickup. When my order was finished being prepared, I was informed by the app that they would bring it out to my car. I waited 10 minutes before I realized no one was coming. I head inside to pick up my order and am greeted by a employee who says "I swear to god if this is another fucking order". I dismiss it because it's busy, but I see an order crammed into the corner and I ask if this is my curbside pick up order, and the woman says "idk I guess" and then informs me that they did did not have bread bowls. I was therefore charged for a bread bowl but given a cup. My order was also incredibly cold, and my hot chocolate did not have anything in it that I ordered other than the chocolate. In other news, I wouldn't recommend the Panera on Burgess Road. Shitty service, and shitty food quality. read more

I don't understand all the bad reviews. This was a Panera, and the beauty of that is that it's just like every other Panera in America. The staff was nice, and even though the instant machine said they were out of bread, they went out of their way and gave me a slice of delicious Panera bread. Bread that was just as delicious as every other Panera in America. 5/5 read more

Our food was prepared correctly, the restaurant was clean, and the employees were friendly, so they get a star for each of those. However, the coffee was cold (and bitter) and the WiFi was only slightly better than dial up, so three stars is all they get from me. read more

No styrofoam upnoxiously over sented restroom restroom order is present in eating area read more

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I was in the other day and saw the management team and other surrounding coworkers degrading and putting down a lovely girl who seemed like she was just starting out there (maybe was in her first few days of training). she seemed very uncomfortable as to what was happening especially in front of customers such as myself, I almost wanted to say something but thought that leaving this review was eye-opening enough, and if it isn't then that shows us what the problem is as if it wasn't blatantly obvious already the management. Needless to say, I will never be attending this Panera again. read more

Stopped in on a Friday PM after ten hours on the road. Standard Panera fare, above average quality for the price point. Clean, comfortable store. What stood out was the quality of service from the very knowledgeable and pleasant person who took our orders. Over the top, even for Panera where my expectations for quality service are quite high. Have never had breakfast at Panera. Will stop in before hitting the road tomorrow AM, they earned my return business. read more

my daughter ordered turkey sandwich, got 2 (standard loaf bread), I ordered a half frintego, got a quarter and the recipe is totally different and I didn't like it. Prices have doubled... $50 for 3 people to eat lunch, sandwiches melted into paper that could not be removed, charged for extra drinks we didn't order! Overall awful lunch at exorbitant price. Portions across menu vastly different.... will not return. Sad that my once favorite restaurant has fallen so far. Previous experience was worse but thought it was a one-off, guess not. read more

It's a Panera. Has same foods. Still pissy they got rid of the Italian sandwich. This particular location... just don't stop here and use the bathroom. You may go home with more than you ordered. read more

Wife and I stopped in today for lunch. I ordered the French Onion Soup in a bread bowl, and she ordered Chicken Noodle Soup and a Grilled Cheese Sandwich. My soup in the bread bowl was good, never had a bad one at Panera. My wife's soup was only slightly warm, and her Grilled Cheese Sandwich was not grilled, it wasn't even toasted. It was partially melted cheese on white bread. Probably should have given them one star, because a place named Panera Bread should know how to make Grilled Cheese Sandwiches. read more

Typical Panera bread located close to JMU campus and in the city of HARRISONBURG. Lot of students seen here. Nice outside place to sit. Good place to sit and work or study as a student. read more

Panera Bread - Picture of menu. - Sandwiches Near Me - Harrisonburg, Virginia

I always like Panera food, and their employees are always great. But the other day I ordered a "whole" salad .... and I got half a bowl. Ok, I admit I could afford to lose a couple pounds. Who knew Panera cut back their portion size just to help out those of us a little overweight! read more

This location to or hotel was great. The staff was very nice and customer service was above average. That's where it kind of ended. We went through about 5 menu items that were "out" before we had to settle for our 3-4th choices. It was good food and service but this isn't a mom and pop that is sold out after something is gone. This is a chain that shouldn't be out of stuff. Would have given 4 stars as well but nearly every table was dirty and multiple booths had damage that held food crumbs in. This place needs some help before I would give it higher than 3 stars. read more

The head manager was super rude to me after I said I got the wrong sandwich. Also as I was waiting I heard her talking about me and how I was being a pain, but to add on top of that she also treated her employees like dogs she clapped at them and was getting upset with them. When I was in the bathroom getting ready to leave I saw one of her employees come crying into the bathroom and me being a mom of 3 girls I asked her what wrong and she said "they were just super rude and not understanding why she couldn't make it to work one day because of a personal problem also gave them a doctors note and they still wrote her up". Would not go here if u want WiFi it is slow as a snail. read more

Manager legit yelled at a customer while the customer was asking if his order was done. I could not read her name tag - she was a tall woman middle aged. I told this same manager that there was no soap in the men's restroom before I saw her embarrass the customer and herself. No one put out more soap in my 15 minutes waiting for my food. I had to use the woman's room to wash my hands. Gross restaurant and not the Panera Bread we all know. read more

Ordered an everything bagel that was really stale. Also, waited way too long for our order. On the plus side, the baguette was good.

Good stop for breakfast. It would be 5 stars if it opened earlier. Staff was friendly and the restaurant was very clean.

Panera is good, but just not in Harrisonburg. Don't ever order anything besides soup. My grilled cheese was burnt to a crisp and thin like a piece of paper, could barely bite into it because it was rock hard. Threw it out after one bite! read more

Panera Bread - Sandwiches Near Me - Harrisonburg, Virginia

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Ordered online, got to the store 5 minutes after the estimated completion time, had to wait another 15 minutes for the smallest portions I have seen from any restaurant. If you're going to Panera, make sure you eat first. Unbelievably poor service. read more

DISSAPOINTING! I used to frequent Panera Bread when I lived in Lima, Ohio. Good food and clean, attractive restaurants in that city- both locations. Tried the bacon and egg sandwich here in Hburg- it was essentially tasteless. Bacon was not even visible on the sandwich (unlike the photo on the menu where it protrudes out both ends). The ciabatta bread had a bitter taste which completely dominated. The bacon was not even a factor in the flavor. The next item is a small matter, perhaps, but this is a review so I will mention it. the restrooms in the Lima stores were very warmly decorated with glass tile and paper towel baskets, etc. The restroom here is dull white institutional tile and looks like a hospital bathroom from 1960. Not terribly clean either. In such a competitive market, small touches matter! To the good, service was adequate if not especially friendly. Dining room is attractive and music was not too loud (important to me since i frequently use headphones). Could do MUCH better! read more

They took an hour to make my pre-made food. There was no order at the pickup table and people were taking food that weren't theirs, the people behind the counter were difficult to work with, and the food was cold. Save yourself some sanity and skip Panera in Harrisonburg. read more