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    Tropical Auto

    3.5 (6 reviews)
    Closed 8:30 am - 5:00 pm

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    Jack Hanania Chevrolet Sales

    Jack Hanania Chevrolet Sales

    2.6
    (54 reviews)

    From a vehicle selection, fair negotiations and great overall feel, I can't speak highly enough…read moreabout folks at Hanania Chevrolet. A breath of a fresh air when it comes to car buying in this area. I purchased a 2021 Car Bravo Certified Silverado 1500 High Country and I absolutely love everything about it! Thanks again!

    Stay away from this place. The sales reps here are not looking out for your best interests. They…read moreImmediately will ask what monthly payment you can afford, with complete disregard to the price of the vehicle you're inquiring on. They do this to inflate the price of the car. The bigger issue is that I inquired on a vehicle back in march, and they would not tell me the price. They demanded to know what I was willing to spend monthly, which was not their business and has no correlation to the price of the vehicle. The biggest issue I have with this dealership is that they are clearly scammers. They want to know your monthly payment so they can milk every penny out of you and then when you decide to not do business with them they will call, text, and, email you EVERY DAY. You can opt out of their communications, but they will disregard it and continue to call, text, and, email. I inquired on a vehicle back in march and these people are still reaching out to me despite my requests to be left alone. I told them I bought from a different dealership, and then they gone as far to find my address and begin mailing me letters. I have proof of the opt out requests and if this occurs one more time I will be suing for harassment. It's completely unacceptable.

    Hanania Chrysler Dodge Jeep Ram

    Hanania Chrysler Dodge Jeep Ram

    3.5
    (71 reviews)

    My husband and I had decided to purchase a Jeep Wrangler so I searched local Jeep dealerships for…read moretheir inventory. Atlantic advertised a Sport S model as a new arrival for a very reasonable price. I left a message and early the next morning one of their salesmen, John Duford, called. He was friendly and answered my questions so we drove up to the dealership that morning. John had this particular Jeep parked out front which was nice. He was again very informative and no pressure. We decided to purchase said Jeep after driving same and imagine our surprise that we were out of there in two hours which included driving to our bank to obtain a cashier's check! He even helped my husband pair his cellphone with the Jeep before we drove off. Two days later John called to verify we were satisfied and if we had any questions or problems. He is a great person to work with. And the manager was very professional as well. We are thrilled with our purchase and the ease of acquiring same.

    Hands‑down the worst dealer experience I've ever had. Hanania Chrysler Dodge Jeep Ram still…read moreoperates like it's the 90s -- high pressure, pushy sales tactics, and no interest in what the customer actually wants. My salesperson was cocky and kept trying to force any Jeep Wrangler on me, ignoring the color and configuration I specifically asked for. He even made me feel like I was being difficult simply because I didn't want the white, black, purple, etc. they had available. I had to leave, and they promised to run numbers and get back to me. They never called. Thankfully, I went to Bozard Ford and got a fantastic deal on a Bronco with a far better experience. I would never recommend Hanania. Avoid this place.

    Jack Hanania Buick GMC Sales

    Jack Hanania Buick GMC Sales

    2.3
    (25 reviews)

    The dealer's CSR, Lindsey, saved the day for our road trip! This dealer is my primary maintenance…read morefacility and Lindsey is the goto CSR. She is always above and beyond any expectation. On the day of my trip as I left home, two new issues manifested that were not urgent. Yet for a long road trip would have been a major nuisance. I called service and Lindsey arrange to get us in quick. Before we arrived, she had already checked the status of all parts that might be needed to correct the problems. Knowing the situation, she even had the techs on standby. They had us in and out in under an hour. Unbelievably fast! Thank you for helping keep my trip enjoyable and check engine light free!

    I'm one of the people that hate the dealership so maybe this is biased but I guarantee you everyone…read morewill agree with me. I called ahead. Let them know the vehicle I was interested in asked for financing options and told them I wanted this to be easy on all parties 40 minutes later my sales rep David called me back and said they would be able to easily fit into my price range I asked him to double confirm I would love to have it in writing, He said he can't, but he can almost guarantee if we come here. It will be that price well I drove an hour away and wasted about an hour and a half hour of waiting on them to work through the details just for them to come up about $100 off a month from where I was at. Pretty pissed as this had wasted away my Sunday.

    Nissan Of St Augustine

    Nissan Of St Augustine

    2.7
    (93 reviews)

    They earned 0 stars. Stay away. Service will jack up the rates for their own benefit or perhaps in…read morehopes you'll buy a car instead of repairing yours. We just needed a transmission sensor and they quoted a whole new transmission. ‍

    I'll give a realistic rundown of the car buying process here as of January 2026…read more Sales person Missy was extremely pleasant and easy to work with. Zero complaints about her. She was friendly and not pushy at all, gave my kids 1000 more snacks than they needed and was just all around great. That's where the good stops. This dealership advertised lots of things and didn't follow through with any of them. 158% of blue book trade in value Lifetime warranty included Zero percent financing $33,000 all wheel drive pathfinder I called to confirm what of these can be combined before driving 2hours each way with small children. The managers have to approve all the deals and basically said they don't really honor the advertising and sucks to suck. They use techniques like adding unauthorized down payments to make things appear cheaper than they are. They will also use your tax credit from your trade in to make it appear like they are getting you more for your trade in than they actually are. After all the negotiations nonsense they will take you into finance to try and sell a bunch of warranty products you don't want. When you finally finish this malarkey they do something we've never experienced in a dealership. They literally try and force you to see car insurance sales pitches that you don't want. At this point we had been there 5 hours with 2 tired kids and it was like a hostage situation. They then have the very sweet sales woman give you a survey on her performance. Her performance is AMAZING but I'm sure they use those surveys to make it seem like the whole process is amazing... it is not. At the end of the day we ended up with a decent deal but certainly not worth the 4 hours in the car plus the 5+ hours in the dealership and we missed out on the activities we intended to do with our kids while in town. Just a little added details, we looked at 1 car, knew what we were there for, and test drove just 1 car. Negotiations were done fairly quickly but the upselling was insane.

    Family Kia of St. Augustine

    Family Kia of St. Augustine

    2.4
    (96 reviews)

    Great service today from Coben - super nice and great asset to your dealership…read more Thank you!

    On June 12, 2026, I paid cash for a 2021 Kia Telluride represented as fully inspected and…read moreroadworthy. Within 48 hours and under 65 miles of driving, it suffered 3 dangerous loss of acceleration events. On June 14, my husband and four children were stranded in live traffic inside a single lane construction zone. It failed again the next day, requiring out-of-pocket towing with no reimbursement. Post sale communication plummeted. Before communication was excellent while seeking assistance retrieving a cashier's check to pay them. Updates were withheld until I filed an internal complaint. Service diagnostics revealed multiple engine misfire codes (P0300, P0301, P0303, P0304) requiring ignition coil replacements. The advisor admitted prior trouble codes were suspiciously cleared before our purchase. Furthermore, a rear-end hum affecting communication with my children at the rear of the car remains unresolved despite the dealership blaming tires the owner installed. They changed the tires only for the sound to continue. They've requested to service the tires once again. When we requested a refund, management engaged in predatory financial coercion. They initially offered a firm $17,000 trade in value, claiming thousands of depreciation from Monday-Friday plus a few days sitting in their service dept. The next day, they arbitrarily raised the offer to $19,000, but explicitly conditioned it on us buying another vehicle, threatening to drop it back to $17,000 if we walked away. These actions demonstrate deceptive trade practices, negligent pre-sale inspections, and coercive tie-in sales tactics. Chris, a manager and owner TEXTED me after my review and bbb complaint as if he was attempting to resolve the issue. I texted back, no response. I've called 4 times, no response.

    Tropical Auto - car_dealers - Updated August 2026

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