Fabrica was amazing. Very professional and took care of our…read moreissue. Thank you Have a wonderful holiday

The communication from this site is amazing - right up until you sign a contract. Then it's non…read moreexistent. Poor response times to communication - 'I'm on holiday'... then when they book an appointment with you they won't show up, nor will they communicate with you until after the appointment time. Avoid.

Very friendly and professional. I appreciate their knowledge and getting a job done with ease of…read moremind I am very happy with my service

shanon was wonderful and beyond helpful!! she was ontime and solved the issue quickly and safely!…read moreshe was such a pleasure to work with and gave us suggestions moving forwards, such a true asset to any company to have an employee of her callaber!

Avoid this company at ALL costs. Please read…read more I attempted to cancel my pest control service multiple times with the original company via phone and email while I was still living at the residence. No one answered calls. No one responded to emails. Cancellation was effectively made impossible. In early February 2025, I sent two written emails clearly requesting cancellation, explicitly stating that I had already been trying to cancel for two months without any response. I never received a reply or confirmation.. yet the billing continued anyway. My lease ended in early April 2025. Shortly prior, on March 28, 2025, I was involved in a serious car accident and was hospitalized for about a month, followed by rehabilitation where I literally could not walk. While I was hospitalized and in rehab, this company sent an email on April 28, 2025 claiming they had acquired the original company and continued billing me for services at a property I no longer lived at and had already tried repeatedly to cancel. They now insist (in January 2026) I owe money because they "sent an email," even though I had already canceled months earlier and was medically incapacitated at the time. When I finally spoke with them and provided written proof of my cancellation attempts, they refused to honor it and tried to distance themselves from the original company.. despite having acquired the account and its history. This is not a customer service issue. This is a billing and ethics issue. If you sign up with this company: -Be prepared to fight to cancel -Document everything -Expect silence when you try to stop service -Expect continued billing after cancellation I would STRONGLY discourage anyone from using a company that ignores cancellation requests, bills for unauthorized services, and attempts to hold customers financially responsible under circumstances like these. There are plenty of pest control companies that operate transparently and ethically. This is not one of them.

Incredibly unprofessional sales tactics. I had a door to door sales person show up at 8pm ringing…read moremy doorbell as I was trying to put my kids to sleep. After I answered and let him know we were not interested, he continued on to try to sell me on your service, then asked me if he could have something to eat because he wasn't given time for lunch. One: do not send people door to door at this time of day. You're going to irritate a lot of parents. I'll frankly never consider your service with that approach. It tells me you don't care. Two: teach your team how to interact with potential customers. Not a good look for your company based on our interaction. Three: figure out a way to feed the people on your team or give them the time for a meal. I'd be embarrassed if anyone who worked for me didn't have access to the time and ability to have a proper lunch.

Robert and his employees are really just a solid team. They're great communicators and very…read moreknowledgeable in their field of expertise. Im currently using their termite and pest control service. Very happy with everything so far. Would highly recommend their business!

Great customer service. Kept us updated on arrival time. Dennis was super knowledgeable and…read moreexplained all aspects of what he would be treating. Would definitely recommend Kinder Safe Pet!

Everything promised was delivered. Problem was fully corrected. Time was spent explaining things…read moreunknown to homeowner. I would rate the service highly and their ability in their field, Pest control and Customer service.

Fast courteous LISTENED to my concerns and come out and took care of it…read morethey wanted to know what my problem was

Just had a change in service advisors and give A+ recognition to Dan for excellent service - Dan…read moretook care of our situation promptly with great results. Thanks, Dan! Don & Nelty

Called for estimate on service. They never even called me back. Now I understand why they have a…read more3.4 rating.

hired them to get rid of rodents still have the problem wasted my money they have sent out a half…read moredozen service people but no answers to solve problem. I would not hire them if again . the people who came out were friendly but no answers.

***do not do business with sarasota terminex. i was promised a refund of $1,643.16 i was charged on…read more4-20-26. i received no service and was told i needed bait stations for drywood termites (bait stations are not for drywood). i received no service and terminex has not refunded my money as promised as of today 4-29-26.****do not do business w/terminex******* i found an affordable and competent co: pest & tent who is tenting my home today for a very affordable and reasonable price. i will never do business w/a big chain again....local companies only for me now on. competent and not greedy. their bait station price is much cheaper too!

Awesome response when we needed it most! Flying ants covered…read moreour kitchen ceiling, landed on our television, crept across our counters. Doug responded by phone early the next morning and arrived shortly after. He waded deep into the attic and found the nesting site, treating it for both immediate results and long-term prevention. Awesome.

Billing process is vert expensive, charged me a $3 fee for paying a $3 fee. A scam...prices keep…read moregoing up.