Avoid this company at ALL costs. Please read. I attempted to cancel my pest control service multiple times with the original company via phone and email while I was still living at the residence. No one answered calls. No one responded to emails. Cancellation was effectively made impossible. In early February 2025, I sent two written emails clearly requesting cancellation, explicitly stating that I had already been trying to cancel for two months without any response. I never received a reply or confirmation.. yet the billing continued anyway. My lease ended in early April 2025. Shortly prior, on March 28, 2025, I was involved in a serious car accident and was hospitalized for about a month, followed by rehabilitation where I literally could not walk. While I was hospitalized and in rehab, this company sent an email on April 28, 2025 claiming they had acquired the original company and continued billing me for services at a property I no longer lived at and had already tried repeatedly to cancel. They now insist (in January 2026) I owe money because they "sent an email," even though I had already canceled months earlier and was medically incapacitated at the time. When I finally spoke with them and provided written proof of my cancellation attempts, they refused to honor it and tried to distance themselves from the original company.. despite having acquired the account and its history. This is not a customer service issue. This is a billing and ethics issue. If you sign up with this company: -Be prepared to fight to cancel -Document everything -Expect silence when you try to stop service -Expect continued billing after cancellation I would STRONGLY discourage anyone from using a company that ignores cancellation requests, bills for unauthorized services, and attempts to hold customers financially responsible under circumstances like these. There are plenty of pest control companies that operate transparently and ethically. This is not one of them. read more

Prodigy Pest Solutions - Hospitalized, not residing at the service address - Pest Control Near Me - Bradenton, Florida

Incredibly unprofessional sales tactics. I had a door to door sales person show up at 8pm ringing my doorbell as I was trying to put my kids to sleep. After I answered and let him know we were not interested, he continued on to try to sell me on your service, then asked me if he could have something to eat because he wasn't given time for lunch. One: do not send people door to door at this time of day. You're going to irritate a lot of parents. I'll frankly never consider your service with that approach. It tells me you don't care. Two: teach your team how to interact with potential customers. Not a good look for your company based on our interaction. Three: figure out a way to feed the people on your team or give them the time for a meal. I'd be embarrassed if anyone who worked for me didn't have access to the time and ability to have a proper lunch. read more

A few months ago, I contacted Prodigy to schedule an appointment and was offered a special deal on their services. I requested the details in writing for review but never signed any agreement or quote. Due to emergency surgery, I informed their office that I couldn't proceed with the deal. Despite this, a technician was sent, performed the work, and I paid the bill as invoiced. Months later, I received a call from Rob, who stated that I'd be charged a $150 cancellation fee unless I proceeded with the original deal. I explained that I never agreed to the deal and couldn't afford it due to surgery costs. Prodigy failed to provide a revised quote reflecting their regular pricing after I declined the deal, yet still sent a technician based on the original quote. This was their error. Despite this, Rob sent an invoice for $150. I've contacted my bank and plan to report this to the Better Business Bureau. read more

This group doesn't deserve even one star. Other services do a much better job. When you attempt to cancel you think all is fine and the you will get a bill SIX months after you talk to someone that says you are fine to cancel and have met obligations. They are obnoxious with their solicitation. My neighborhood won't even let them in the gates anymore. DO NOT USE THEM OR YOU WILL BE PAYING FOR SERVICES YOU DO NOT RECEIVE AND THEN WHEN TOU CANCEL YOU WILL BE BUILD. AWFUL COMPANY. WILL BE NOTIFYING THE BBB AS WELL. so many better options out there for this service. HARD PASS. read more

I was treated with ZERO respect. After an email exchange regarding pricing with their office manager, I was told "Thank you for your interest in working with us. After careful consideration, we've decided that we're not the best fit for your needs at this time and will be unable to provide services for you." I do believe they meant that backward. I simply asked about their service pricing. I was told they had 'monthly service with mosquito and bi-monthly service'. Upon further inquiry and after the price given for the mosquito service, I tried to find out what their plain pest control service would cost. Apparently, my shock and comment about their mosquito service offended Mr. office manager. I asked for the regular rate of service and said the $xxx per month for the mosquito service was insane unless it guaranteed I would be mosquito free. I got this reply: "With all pest control there isn't a guarantee of no bugs, unless there's a dome over your home. Bugs exist, like I said we can help decrease the mosquito activity. It won't be 100% gone, but you will have a noticeable difference." Still no answer to my regular pest control cost question. I replied that I was being facetious and he must have missed my question that I did not repeat to which I received the answer "Yes, you were correct in your last email" which confused me. There were a couple more emails that got me no closer to the answer of 'plain pest control' and somewhere in these emails came the 'not a good fit' response. I then asked once more and I quote: "So, your service for regular household pests, not including mosquito fogging is $xxx/mo? Just so I have this correct....you only offer pest services that also cover mosquitoes? So, your lowest service price is $xxx/month? Thank you in advance for your reply....I will not bother you, personally again if I get the answers....just simple questions that need simple answers of yes/no. Feel free to answer them following the questions I have stated above." {In the above quote, I emphasize that I change the true price as to not divulge it but the $xxx/mo was the same $xxx/mo as the mosquito protection.} This is the response I received and I quote: " Thank you for reaching out. As mentioned previously, we've decided not to move forward with providing the service. We won't be able to answer further questions or provide quotes. We wish you the best in finding a provider that meets your needs." Now you tell me what kind of business does this? Just simply answering the question would be the right thing to do. I am incensed. Not that I would use their service now if they offered it for free, but the very idea they treated me this way should make anyone thinking of hiring them leery. I am NOT A HAPPY CAMPER with or without mosquitoes. read more

Young pushy sales people that continue to enter our gated community with No Soliciting sign. They also ignore, No Soliciting signs on door and will argue with homeowners they have the right to do so. The company has been informed in the past and they continue soliciting read more

Prodigy Pest Solutions - Pest Control Near Me - Bradenton, Florida

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I have been using this company for years. They come out every other month for bug prevention and once per year for termite prevention. Never seen a single bug in my house or really even in my yard. No spider webs in the morning or any pests whatsoever. One time I had a little wasp nest pop up on the side of the house, and they came right out to get rid of it, no additional charge. Once the trash people didn't pick up and some flies swarmed out of the cans and whatever poison they put around the house killed them nearly instantly. There was a line of dead flies along the outside of the garage! One bill I don't mind paying. read more

Bjorn walked around and pointed out some bugs and got me set up to be pest free. We have a dog and product is pet safe which works our great. read more

This service is a joke. Should have read reviews before agreeing to one-time service. Technician requested payment in advance, which I refused. That was the first clue! Pest control consisted of dusting a portion of eaves, not all, and tossing scant handfuls of granules around a partial perimeter of the house. I DO NOT recommend this service...keep your money! read more

They were on time and communication was great. The products they use seem to be doing a great job. If any bugs show up, the warranty covers any additional treatments. I would definitely recommend them. read more

I been having problems with fire ants and was reporting it to the operator at Prodigy and was told that it was taking care but ants were still a problems. Until I checked my camera and i found out that Technician showed up and left in 7 min and did not even go to the back of the house. Terrible service. waist of money. read more

Not a review of their service since we use another pest control company but this is a post about their attempts at acquiring new business. Yesterday a man on a Segway type device entered our gated development with a clear No Solicitation policy. When told by us and several neighbors that he needed to leave, he just went to the next house. Refused to present any ID or proof of who he was. It was after 7 pm. We live in a gated community...he couldn't drive in so this Segway device was his only way on or walk in. There are many other ways to solicit business, this isn't one of them. read more

David did a great job today and he is very personable. He noticed things that had not been identified before and pointed them out to me. I really appreciated his service today. Looking forward to no bugs or spiders! read more

We are looking to prophylactically treat out attic to prevent termite infestation. Nick came for an evaluation and estimate. He took his time, was extremely knowledgeable and even did an inspection for free. Great introduction to this company who seem to care about your property more than closing the deal. Thank you Nick. read more

The immediate response and great follow up were impressive, and sympathetic to my needs ( only afternoon visit, plus good listening skills & very informative) makes this business a WINNER in my book! Wyatt is a keeper, professional and knowledgeable. 5 stars !!!!! read more

I like to say that I had excellent service with this company. They came out 2x to take care of my problem Wyatt is an excellent employee came on time twice explained everything to me. I highly recommend this company read more

Brooks Larkin from Prodigy Pest has also provided a great and professional customer service. He is very responsive every time I need assistance with the Pest maintenance. Thank you read more

I corrected stars, because they took off their claim from a collection service after there was investigated that the sales person falsified my signature on the contract, and I opened a claim at the police office. That sales person gave me a promises to take off 90% of spider eggs that another employees didn't reach at least on 50%. They weren't finished this job. I told I will complete payment after they done, but they didn't. Hope they improved thier business, but I will not check it. read more

Prodigy Pest is an excellent pest control service. One of my biggest fears in this life is spiders, and they spray my new home with a special spidercide to ease my worries. Their website is clean and user-friendly and lets you see your next service in advance. Whenever I call, the representative on the other end is polite and professional. The best part about Prodigy though is that they will service your property IN BETWEEN official service dates if you notice the horrible spiders coming back. For instance, I noticed an increase in spiders and their egg sacks on my lanai today (Wednesday). I called this afternoon and found out my next official service date is not until August. The representative added my house to the schedule and I am now scheduled for spider-killing this Friday, which is just two days away. I could not be happier with our decision to go with Prodigy Pest and I know there aren't many companies with a customer service standard like this one. Thanks, Prodigy! read more

They came to my noise and did not get rid of any of my pests . My dog got bid under his belly . Do not use this company .

This morning I had a technician come to my house for a follow up of some minor pest issues. The Tech, Wyatt, was incredible. He resolved the problems and was extremely helpful educating me how to prevent problems in the future. Wyatt is so professional and thorough, he is a model employee. I will certainly recommend Prodigy Pest Solutions in the future. Mark J. read more

On time, cleaned places I didn't think of, courteous, friendly, professional. Offered to come back to reassemble the furniture.

C Although we only received service for a short period of time, it was excellent. We had a bug problem upon moving into our new home and with one treatment it was resolved. The customer service team, Sherry specifically, was also excellent the way that she handled an initially upset customer and I found them to be very accommodating to my issue. I would definitely use them again. read more

Brooks was great! Showed up right on time and walked me through the entire process. This is my first home so having someone take the time to explain everything was priceless. I would recommend them to everyone! read more

Fast, knowledgeable, responsive service. Cleared up our problem fast. We are looking forward to making sure we never have a pest control problem again. read more

They came to my home to assess it, and I was told I'd have the quote the following Monday, which didn't happen. I waited 2 weeks for the price quote, and still didn't get it. I then decided to call them and see what was happening and I was promised a call back with information. Didn't happen. I'm very happy that I didn't sign up with a company as unprofessional and disrespectful to customers time. read more

Excellent customer service! Responded immediately to my request for service. Chad, the owner, is terrific and the technician, Mike, was on time and extremely professional read more

Outstanding first visit and outstanding customer service from the entire company. Great information and Wyatt was courteous, professional and answered all questions. Peyton, Lauren and Sherry in the office, awesome support! Thank you all and looking forward to a great biz relationship with Prodigy. Thanks again, Wyatt! read more

Grateful for an immediate response and a same day inspection. Renters were concerned that they might be seeing bed bugs. Thankfully, it was weevils from an open flour bag. Prodigy gave us helpful information on the phone and followed up with an on-site inspection. All within a matter of hours. All are happy and peace is restored. Yes! You earned 5 stars! read more

Had our first pest treatment today with Prodigy Pest Solutions. The technician, Mike Wyatt, was on time, friendly, highly professional and diligent in treating our home. His concern for doing the job right and providing excellent customer service was evident through his work and explanation of what treatments he was doing and why. Looking forward to having Mike back for scheduled treatments in the future and appreciate this wonderful service from Prodigy! read more

Business response was in minutes, even with computer glitches. Set appointment for 2 days later. Resident entomologist made through inspection and explained treatment options. Sean Reaves helped us feel confident and assured in our decision. He was able to complete treatment for subterranean termites that afternoon. Business owner Chad has a good team. Thanks. read more

Matt did a great job for us. He was very thorough and explained what he was doing so that my wife and I could understand. He just did a great job for us. I hope that they sent him tour house on the next visit. He has a great rapport with his customers. read more

I have been using Prodigy Pest Solutions for about 2 years. Chad explained the entire process and his services and signed us up. The team has been friendly and does a great job and our pests are virtually non-existent. They are responsive when there are issues and contact your back within a few minutes. Today they went above and beyond in my opinion. We've noticed ants in our guest bathroom (sugar ants I think) and they wanted to schedule an appointment on Monday (today is Thursday) as they were fully booked. When I told them I had guests arriving this weekend, Peyton was able to fit us into the schedule for tomorrow (Friday). Thank you Chad, Peyton, and the whole team. read more

I hired prodigy when I bought my home. Mainly because they were the first responder. I had rodents in my attic where the house had been vacant. I paid to have holes patched in attic ,traps inside and out to catch the tree rats. I requested pictures of what was done for $650 ,no pictures were taken of the attic work supposedly completed. the traps used were glue and about half the size of the rodents finally . They changed trap sz and style 4 times ..I still have activity in my attic. I paid $150 11/3 for the house extermination for bugs and spiders. I was told they would clear any spider webs in the lanai and spray ext and interior. It took the technician 15 min to complete. I believe I have had nearly everyone in company attempt to resolve the attic rodents and the only one that knew what he was doing was Joe and he was removed . They now have time limit on the services whether they have done a good job or not. Then they had audacity to bill my credit card again Dec 9 for a quarterly fee for a service they are obviously lacking in. The sales pitch is far from what you will receive.Do yourself a favor and save the headache.. keep looking read more

Highly professional team with excellent communication skills from scheduling the initial appointment to the services I've received. Matt explained all the details of my first service and answered my questions promptly with a knowledgeable answer. He consistently does a thorough job around the perimeter of my home, and sprays the inside of home as well (while wearing shoe covers and a mask). I highly recommend Prodigy to anyone that wants the quality they expect when paying for a service. 5 stars without a doubt read more

I would not recommend these people. I paid him $225 and all they did is put for sticky traps pretty much right next to the ones that I already had that's it. Nothing more than laying $10 worth of sticky traps down. I know they did not catch any of The rats that were in my garage and ceiling. read more

This is a top notch pest service and specifically Wyatt is a wonderful asset to this company. He is professional, thorough and goes above and beyond to do the job right. I would highly recommend them!! read more

DO NOT USE THIS COMPANY!!! They have been banned from our HOA due to their predatory and dishonest sales tactics. I was not aware of this until our security denied entry to the technicians after I signed up for the service. I got permission for the tech to come and perform the service, only to have spiders rebuilding webs less than 24 hours after the service. I called to cancel, citing the company's blacklisting from our HOA and poor service, and was charged $150 for canceling early on a service I can't even receive. read more

Treated around the perimeter of the house , under the sink and dishwasher, dusted the pool cage for spiders , left sticky traps in kitchen to monitor roaches, time will tell if effective, responded quicker than any other companies and technician was polite and informative read more

Do not use this company. We've had to have them come out multiple times between our quarterly services and have continued to see pests in our home. I understand the pests may not be gone the next day after treatment, but we've continued to see them for days after. They have a satisfaction guarantee on their contracts where if they have to come out twice in between quarterly treatments you get a credit on your account. Instead of getting a credit I just wanted to get our contract cancelled & the cancelation fee waived due to continuous pests being seen inside my home & they would not honor it since I only had two treatments left. I paid the $150 to cancel and called it a day. Smh. Many families in our neighborhood have switched from prodigy to other pest control services due to the same issues. Save yourself the headache and find a different pest control company. My recommendation is don't sign up with anyone who requires a contract & has a cancellation fee. They usually aren't consistent in providing a good service. read more