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    Trophy House

    5.0 (3 reviews)
    Open 10:00 am - 5:00 pm

    Services - Trophy House

    Engraving

    Gift shops

    Trophy House Photos

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    7 years ago

    Our engraving job was superb. We were thrilled with the excellent engraving.

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    8 years ago

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    13 years ago

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    Edible Arrangements

    Edible Arrangements

    (35 reviews)

    If no stars were allowed, that's exactly what would be given. I don't always subscribe to the…read moresaying "the customer is always right" as I know this can be subjective and some customers abuse this to their advantage. In this situation, and PLEASE trust the reviews, the customers are right. I have never came across a manager with such lack of professionalism, lack of tact, lack of self-awareness, and lack of customer service. I received an arrangement that looked nothing like the arrangement that was ordered. The manager, Asha or Aisha, delivered the arrangement. She spoke to me in a frustrated/unprofessional tone as she could not easily find the address. I was away from the house and informed I would not return for about an hour or so but asked her to leave it on the porch and would have my sister pick it up. Yes the white chocolate was a bit out of place because of it being outside but that has nothing to do with the way the arrangement was put together. It looked sloppy and poorly designed. Nothing like the picture. When the manager was contacted (by the sender), she was rude and said she did a great job with the arrangement and said it was my fault if it looked bad because I asked her to leave it on the porch. She made no attempt to rectify the situation. Just kept being rude and passing blame. This was a very expensive arrangement and it is very unfortunate. Calling corporate was absolutely useless as they leave it up to the local store to make it right. This lady is delusional in her abilities in putting a decent arrangement together and her customer service skills are non-existent. In her mind, the customer is a POS who will always be wrong. Please stay away from this place. Believe the reviews!

    Seriously? I put in the order on a Tuesday for Friday delivery. No delivery Friday. Called…read moreSaturday, they said it was out for delivery. No delivery Saturday. Called Sunday, they were closed. THIS is what received on MONDAY!

    Trophy House - trophyshops - Updated May 2026

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