Had a dress hemmed and was charged $34. I was shocked because it is just a simple hem and I wasn't…read moretold how much at drop off. Also when I got the dress home I noticed two small yellow highlighter stains on my dress. I'm beyond ticked! The dress had not been worn prior and did not have those stains when I dropped it off. I won't be back!

Took some of my daughter's jeans here to be taken in as they were all gapping in the back. As a…read moreyoung teenager she had no idea this was even possible and was very satisfied with the results. She'll be sure to consider this option in the future when her jeans are ill fitting!

Valdez Tailors have become an integral part of my life as the only tailors i trust to deliver…read moreoutstanding quality alterations to high urgency clothing. They have altered the uniforms I've worn to state championship competitions and did an exceptional job of altering my prom suit to fit me perfectly. Most projects I've taken them have been last minute and they have never failed to deliver quality work at affordable prices!

I was referred to Luis at Valdez Alterations by a family member. I brought him 3 items, VERY last…read moreminute, needed for some upcoming high school games. They were able to get all of my items done by the time I needed them, total (3 days). I am not saying they can accommodate everyone like this, but they will do whatever they can to try to make it happen! And that's good business! Everyone was also very polite. Highly recommend!

All alterations I needed finished in a timely manner and with great quality. I had no problems with…read morepick up. Value of the service was more than doable.

This place does not want your business. They take about a month to finish your work and then on a…read moreSaturday they post a note on the door that says they are sorry but they don't open till 11 AM. This is terrible. You cannot trust when they will be open or closed. Do not use this business. They do not earn your business. Their reputation is lazy.

Absolute 10/10 service! I needed a pair of dress pants hemmed the same day, and they delivered…read moreexactly as promised. The total came to $36, including the expedited fee, which I thought was very reasonable. I had called several other tailoring shops, and while their prices were similar, most quoted a 7-day turnaround. The fast service, fair pricing, and quality of the work made this an excellent experience. I would definitely come back and highly recommend them!

It was a fairly simple alterations but when I picked the item up there was damage and the work I…read morerequested was not done! I have used them before, with great results. But this time was different. perhaps it is a different team? I won't go back.

Went in on Friday with 2 coats and a pant. Picked up my items Monday after 5:30pm and paid 25$ for…read morethe services. I am a satisfied customer. It is at a convenient location and would return.

Dropped of four of my husband's Ralph Lauren Polo dress shirts. I didn't check the shirts before I…read moreleft. A couple days later when my husband went to wear one of his shirts, two of them had black streaks down the sleeve. I went back to see if they could get the stain out, the girl there just sprayed Shout stain remover on the sleeves. I knew that wouldn't work. Stains were still there when I picked up the shirts. I got nowhere this time as two teenagers were running the place. Will not be going back.

Great dry cleaning experience when traveling for a wedding. Drop off for item to be cleaned had…read moregreat customer service, and they have a 24/7 pickup that is fully automated! Item was ready a couple hours early, text communication was accurate and smooth pickup at a time that worked for me! Reasonable cost, decent value, convenient for The Woodlands, recommended.

This is such a convenient, 24/7 dry cleaning place. I love that I can show up at any time. I…read morereceived a text the next day when they were ready, and was easily able to pick up the clothes. The entire thing is automated as you can see from the photos, really impressive! I will definitely return.

Great service, low prices, and good quality. My cleaning was due Monday after 6:00. When I arrived…read morethere was an issue with the van so the clothes had not arrived. I came back Tuesday. My cleaning could not be located. I was getting concerned. The owner was helping me. Finally my clothes were found still in the bag and had not ever been taken to the facility to be cleaned. I kinda needed them but I wasn't upset since the owner was genuinely concerned. He told me he would take them himself and get them done and back the next day. Today when I picked up my clothes, he immediately remembered me and pulled everything out for me. I thought of asking for a little discount but decided not to. This guy is so friendly I just let it all slide. He charged me $10 for 13 items including 3 dry cleaned garments. He didn't have to do that and I didn't expect it, so WOW. Great customer service. Highly recommend.

They aren't what they used to be. My jeans weren't repaired very well and didn't last but the price…read morewas fair. It also took longer than was promised. They have been around for a while. I'm just don't so impressed anymore.

I brought in a delicate vintage baby dress for an alteration, and unfortunately it was altered…read morewith the inside of the dress treated as the outside. When I raised the issue, I was told it wasn't clear which side was the inside versus the outside. However, the dress has clear indicators--including the tag, buttons, and front design details--that distinguish the inside from the outside. The incorrect stitching left visible needle holes in the fragile fabric and left the alteration work, which should have been concealed on the inside of the dress, visible on the outside when the dress is worn. I explained that I was not comfortable having the alteration undone because the dress is very old and the fabric is fragile. I was concerned that removing the stitches could cause additional damage. The owner would only refund the alteration fee if she was allowed to undo the work. Since I did not want to risk further damage to my dress, I declined. I was disappointed that a refund for an incorrectly performed alteration was conditioned on allowing additional work to be done to such a delicate garment. Mistakes can happen, but I was disappointed with how this situation was handled. I would encourage anyone bringing in vintage or heirloom items to use caution.

Great place to go for alterations! Wonderful quality and friendly service. They text you when your…read moreitem is ready for pick up. Prices reasonable!!!