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    WC Trading

    3.3 (4 reviews)
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    Learning Express Toys

    Learning Express Toys

    3.8
    (15 reviews)
    3.3 mi

    After driving 40 minutes to shop for squishes with my son, we arrived at Learning Express. The…read moreselection was solid, we had picked out a couple of their more expensive squishies ($20) and were still looking when we touched a squishy to see how it felt (it said "try me" on the box). Immediately I was approached by an employee and told I needed to purchase the item ($24.99 strawberry squishy) because I had touched it. We continued to shop and upon checkout was forced to purchase the strawberry even though I disagreed. The majority of their toys are being touched by customers but I was singled out and made to purchase the additional item because we had touched one as well? Because my son and I aren't white like the rest of the employees and customers that were in the store? Terrible customer service! To make things better, there is not such policy on their corporate site.

    This is for the 4/4 debacle. I arrived and got in line around 5:55am. The line was disorganized,…read moreand bunched up all the way wrapped around the building. Up to 10 people were grouped up on the entire walkway while other civilized people lined up single or double file. At some point people started bum rushing their way to towards the store so a bunch of people cut and left lots of folding chairs behind. They allowed the people in front to buy 34 needohs each. For about an hour or more we saw big bags full after big bags full walking out and we knew they would run out. Not one time did we see any employee come out and walk the line to see how long it was. When one of the ladies near me went to ask the owner why they aren't limiting she was supposedly told that they tried but the people were saying why can't we buy 34 when the people in front did. When I went to cypress the IG post said 2 per style but the owner walked the line before the door store opened and let us know it was 2 total per person and everyone understood. It is your business you can change the policy at any time. Have a backbone. Instead of pleasing all of those scalpers you disappointed hundreds of people including kids who wokeup early on a Saturday. Eventually when the owner told everyone they were sold out she caught flack for it and cried and walked back into the store, locked the door and turned the lights off. Literally was crying. I've seen you respond to reviews saying this was your first shipment of needohs, we know that's BS just by looking at your IG posts. You also follow other learning express accounts on IG and can see the lines they had during drops. If you didn't then that's your failure as a business owner and just a lack of awareness on your part. Overall the Cypress location is the most organized out of the Houston area learning express stores. The town and country was pretty good too because they limited to 6 per person total. I hope you learn from this experience.

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    2 year olds love this store
    2 year olds love this store
    Learning Express Toys
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    WC Trading - coffee - Updated August 2026

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