Cleanliness Service Customer Service And Management Also Great Location For Travel read more

this place is sick. I requested my Laundry at 10:41 on five on Friday and they don't do weekends. TOM went out of his way to pick up my laundry Sunday morning at 6 AM and drop it off on Sunday at 6 AM. This is the type of service that you can expect from them like if you have an emergency request if they are even remotely possible to do it they are there and it comes back perfect read more

I really appreciate the service offered by Trolley Laundry. I have a large, heavy comforter that I'm unable to launder at home. When it's returned to me, I know it's been thoroughly washed, dried, and folded. Everyone who works there is helpful. At my age, I need help with things, and Trolley Laundry fills that need. read more

This place is FANTASTIC!! I dropped off my laundry this morning and got a text early afternoon saying it was done! Everything was neatly folded. They even hung up my blouses! I'm thrilled. I'll be back! 10 stars!! read more

Convenient laundry center located in wilmington. We are a local childcare center that sends all of our laundry out for service at trolly laundry. The turnaround time is 1 day, and they PICK UP AND DELIVER! I would recommend them for your laundry needs. Friendly people, and we have never had an issue. Items come back clean, and they use products that are approved for our precious little ones. read more

We recently used Trolley as our laundry service for a trial we had in Wilmington. i can not express how happy everyone was with the service. they came and picked up and dropped of much earlier than scheduled. clothes were folder expertly and dry cleaning was perfect. i understand they recently took over this business which is why some lingering bad ratings are still there. this should turn around as more people review them as they are awesome. read more

I have not used a laundromat before this one so this rating might be a little harsh! The staff is very friendly and helpful but the facility itself is definitely not top notch. Machines are mostly used for people dropping of their laundry so sometimes it can be hard to find good washing machines. Top loading washing machines are $2 per load and front loading can be up to $3.75 per load- ridiculous if you ask me!!! I never fully feel like my clothes are washed either, but it does the job for the most part. The dryers are cost $0.25 per 6 minutes and I generally need up to 4 cycles to dry my clothes. The facility is very drab and there are only two real places to sit. It is never too crowded so that is usually not an issue for me. However the seats are very uncomfortable ! Overall, this laundromat does the job because I don't have many other options. read more

Trolley Laundry - It's laundry time ! - Laundromat Near Me - Wilmington, Delaware

I rarely used the dry cleaning services i usually just do a drop off pick up service from trolley laundry the staff is friendly . Lydia assure with the dry cleaning service for my trench will take at least 3 to five days and it came out beautifully. The staff is very professional and self assuring. The prices are fair I would go there everything for my laundry read more

This place was the sight of a recent tragedy... Don't let the new higher prices of the coin ops fool you into thinking the machines are new, too. Sure, some of them are, the washers, that is. I can't say for sure if it was the washers or the dryers that left rust stains on all of my white t-shirts and light colored clothing (where they are most visible), but I can say for sure that was my last ever trip to trolley laundry. wash at your own risk! I must add that the staff has been very pleasant the couple times I have been here, but that does not make up for ruined clothing. read more

As a dry cleaner, this was was on the slow side and unusually expensive, like more than Manhattan where I now live. Additionally, was I asked why the dry cleaning was so expensive, the response was a catty "This is what you pay in Trolley Square" as if that explained why it was more expensive that a place about 3 blocks away. Suffice to say, I never went back. read more

Zero stars! For dry cleaning, your item(s) have to be sent out--which takes a week--possibly longer! I needed a men's coat dry cleaned. The coat--about a month old, expensive, and with no defects--came back with a large cut down the inside sleeve! I called TL to complain and was told, 1) my coat might be cheap and I should return it, 2) the owner wont do anything because sometimes things like this happen. So, essentially, I was told--I am cheap and tough luck. 1) I am not cheap, the coat is a designer, high dollar, men's 3/4 length wool coat--when I dropped it off it was perfectly fine, but had some beer spilled on it and 2) I'm defending my rights as a consumer by posting here. Here's the best part, I was charged $12! and at no time did TL offer me a refend or offer to pay the cost needed for repairs. Needless to say, NEVER go to this place for dry cleaning!!! The washers and dryers are as old as they get as well. read more

Imagine someone converted a Hardee's bathroom into a laundromat. Genius, right? And, what if they also didn't air condition the place? (It was about 85 degrees outside when I walked in & 94 inside). Wait for it...$2 for a small washer, $3.50 for a medium. At that point I spun around & attempted to make a dramatic exit without checking any other prices. Unfortunately, I first ended up getting wedged between a middle aged lady's huge butt and a wall, then waiting 4 hours for another older woman to place the 3 or 4 articles in her basket in the dryer. Like a previous reviewer said: "that's what you pay for in Trolley." I'll never be back unless my car explodes & I'm forced to use the nearest laundrymat. read more

Clean facility, friendly staff. Not much space to sit though, always having to scoot around other people. Also, only one working set of triple load washer & dryers. Since I came to wash a comforter I had to wait for someone else to be done with each machine. read more

Trolley Laundry has a very friendly staff. There is a wide variety of machines to use, and is very reasonably priced. I have been in their many times, and if I'm in a hurry, I use their wash and fold service and can come pick up my clothes whenever is best for me! read more

Very rude workers there. Act like you are bothering them instead of pleasant and helpful like you expect. Both people I interacted with never smiled and were about as unhelpful as they could be. I will not return. I recommend you find another laundry or dry cleaner even if you can walk to this one from your house. read more

I had used Trolley Laundry a couple times in the past and was not at all impressed. My apartment complex recently installed a coin op washer and dryer, but neglected to provide a quarter machine. The fee for using the quarter machine if you aren't using Trolley Laundry's pathetic washers or dryers is $5. I walked in to speak to a smaller Caucasian woman with glasses, who immediately made me feel as if I was not welcome. I asked very politely to use the quarter machine and presented my $5 bill, and was very condescendingly and nastily told that if I wasn't using their machines, I couldn't use the quarter machine. Well forget you too lady!!! I was very pleased to find out that there are other avenues for me to obtain quarters for laundry besides this very rude, nasty place. read more