Went to this laundry mat today to dry a few work clothes, because my dryer stopped working this…read moremorning, a woman rushes over and tells me I Can't dry my clothes there, I Have to Wash and Dry them! Never heard such a thing! How are they making money turning people away?!

I have been going to this laundromat for over 10 years. This laundromat is under new management…read more This new management does not allow its patrons to use the one and only restroom in the laundromat. What type of establishment will not allow its customers to use the restroom??? The Restroom Access Act, also known as Ally's Law, is legislation passed by several U.S. states that requires retail establishments that have toilet facilities for their employees to also allow customers to use the facilities if the customer has a medical condition requiring immediate access to a toilet, such as inflammatory bowel disease or Crohn's disease. As of January 2024, at least 20 U.S. states had passed versions of the law. They include Arkansas, California,[1] Colorado, Connecticut, Delaware,[2] Illinois, Kentucky, Louisiana,[3] Maryland, Massachusetts, Michigan, Minnesota, New Hampshire,[4] New York, Ohio, Oregon, Tennessee, Texas, Wisconsin, and Washington. Due to this reason, I will no longer patronize The Clean Scene nor would I recommend.

Spotlessly clean establishment with exceptionally friendly staff and easy to use payment methods…read more Very quick basic wash (22 mins) and although I didn't need the dryers, they appear to be huge ( so garments can actually tumble) and plentiful. My washing machine broke down at home causing me to need a laundromat and I will use it again should the need arise.

always clean!!! Attendants are always cleaning the place! I love that! And the playlist is always…read moreon point!

This place is a life saver! Flew into town for late Friday night. Called Saturday morning to see if…read moreI could get my suit pressed in time for a wedding on Sunday. They were busy, but said bring it on in. I was expecting this to be done later in the day before closing, but they took care of it right away and had me looking sharp and out of the store within 30 minutes! Great customer service, great quality work. Thank you Nora and Paula!!

This was the very first time I've ever needed to use dry cleaners, but our cat peed on our king…read moresize comforter/quilt. This absolutely does not fit in our washer and if you have cats, you know their pee smells horrible. I'm not sure if I caught them on a busy or off day but if you're searching for great customer service skills, this isn't your spot. They're very dry and direct. Which can come off as rude. Especially to someone who's never used the service and just wanted to learn what's expected during drop off and pick up. It was as if I was supposed to know what info they needed and how they needed me to say it. And when I didn't say how or what they wanted, they cocked an attitude. Overall, they cleaned the blanket perfectly and got the smell out which is why I gave them 5/5 stars. I would definitely use them again and even recommend them to others, but just caution people to not have high expectations regarding the customer service part of it.

Ms. Anna keeps the laundromat running smoothly. This is a welcome alternative to the laundry…read moremachines at Castlebook apartments whose dryers frequently break down and staff doesn't even bother to put up an out of order sign.

This laundromat is very very clean and well run. Have person on site to help out. Owners very…read morefriendly and helpful. They also do on site alterations which is always a big plus !!!! After going to this established weekly for almost 2 months I regret saying I will be taking my business elsewhere. The Korean man with the ponytail and glasses is extremely rude and is need of getting a lesson in customer service. He has just chased away a good paying customer in not only cleaning but alterations too. If he is a employee he should be reprimanded, if he is part of the ownership shame on him and he better save his money because he is loosing business !!!! Good bye .....

Best dry cleaner in the tristate area. I travel all the way from Montgomery County, Pa just for dry…read morecleaning!!

Expensive! I put in one suit and dress shirts and a few polo shirts and it was almost $200. Maybe…read moreits the location. I will take the ride to kirkwood hwy next time.

Super clean facility & wonderful staff. Highly recommend. Love how she also helps the communityread more

Very clean & pleasant, helpful staff but no A.C. only fans, so u sweat while doing laundry. I'm…read moreupset staff didn't inform me they were having a special, which would have saved me $ because I spent close to $100.00. I found out after I was done washing by a sign they posted in the Chinese restaurant. A heavy set man was also a bit rude to my husband when he came in later to help me, yet I was treated kindly. Very soothing atmosphere. Debating whether I will return

OUTSTANDING SERVICE AT NEWPORT SUPER LAUNDRY IN WILMINGTON DE, 905 W. NEWPORT PIKE…read moreWe have utilized this laundry several times during which we received excellent, professional, prompt assistance from Cassandra who was pleasant, prompt, and efficient. She is the reason we will bring our laundry to this facility as the area inside is also well organized, clean and provides the ability to operate the washers and dryers with a preloaded cash account. You can also check your account $$ balance @ any time with the pre-loaded card which is also used to operate the machines, order washing supplies from well stocked units. In closing without the operational assistance from Cassandra in starting & using the washers & dryers and obtaining the washing supplies we would have been lost in how to utilize this Laundry. She is a true Ambassador for this Laundry Facility Woodrow Herrin

I've been a weekly customer here for almost 2 years. I've…read morebeen concerned about many of the unprofessional ways of the operation, but never affected my drop off laundry service. But... now it has all come together as such... My clothes were given to another customer. My entire work wardrobe. Over $200 of very specific clothes, such as my carhartt jeans, and my dickies tee shirts. So in total I'm out of 2 pair of carhartt jeans, 6 dickie shirts, 6 tank tops, 6 pair underwear, 6 pair of socks. After 2 days of trying to reach the owner, I finally was able to catch a employee on phone with him and I spoke with him. He blew me off for 2 days till he finally responded to me as to what he is going to do to reimburse me. He clearly stated that nothing like this has ever happened to him, and his employees did not take my clothes, and so he offered me $130 for my loss, and told me that he will not except my business no longer cause my clothes are too expensive. The owner is only in the shop maybe 2 times a day so he has no clue as to any regular customer or what they bring weekly to him. But he figures that since his employees didn't take them and said a customer took them, then he would only kind enough to offer me $130 for my loss of over $230 of clothes that are specifically needed for work. His arrogance is very child like. He has no customer care knowledge, but has plenty of things to otherwise blame besides himself. He has no realistic understanding of the amount, or the importance, nor the unsettling times still to come waiting for delivery of clothes that can only be bought online and how my job and income are affected by this. But he made sure that I heard him say at least 3 times that he don't want my business no longer after this. But I didn't do nothing wrong to be told a punishment . Again... just a child in a man's body but has nor one clue about even his own business. I highly do not recommend this establishment. And this will be posted on every media possible, just so everyone knows not to trust this business .

My dry cleaning was done as promised. Phil was very nice and has a a well established family run…read morebusiness in Wilmington, Delaware. I wanted to give his business a try and I'm glad I did. Thank you. Patty

What a great dry cleaner. So convenient and close by. Locally owned, makes it even better!read more