Cleanliness Service…read more Customer Service And Management Also Great Location For Travel

this place is sick. I requested my Laundry at 10:41 on five on Friday and they don't do weekends…read more TOM went out of his way to pick up my laundry Sunday morning at 6 AM and drop it off on Sunday at 6 AM. This is the type of service that you can expect from them like if you have an emergency request if they are even remotely possible to do it they are there and it comes back perfect

Absolutely the best laundromat I have ever been to. Amazingly clean. Well maintained equipment. The…read moremanager, Lisa, was phenomenal in helping navigate the different options to pay. I am a bit of a dinosaur when it comes to technology and she was very kind when helping me understand. I cannot say enough about her and the service she gave. Super personable. The place is 5 stars and beyond.

I checked out this new laundromat on Sunday, June 29th, and I was honestly really impressed…read more The staff was friendly, professional, and helpful. The place was clean, well-organized, and the machines were modern. They even have a little area with a game table to keep you entertained while you wait. They also have an app that lets you see how many machines are available before you go, pay right from your phone (they take other payment options too), and it even notifies you when your laundry is done. Bonus points for the free Wi-Fi, TVs, Sunday refreshments, and it's BLACK OWNED! I'll definitely be back.

Spotlessly clean establishment with exceptionally friendly staff and easy to use payment methods…read more Very quick basic wash (22 mins) and although I didn't need the dryers, they appear to be huge ( so garments can actually tumble) and plentiful. My washing machine broke down at home causing me to need a laundromat and I will use it again should the need arise.

Clean. Big. So easy to utilize. Grab a card, load it. All the detergents and laundry fixings are in…read morea vending machine. Washers even have a rinse / clean before use option. My favorite laundromat in Wilmington.

This is a clean, well-kept laundromat with a variety of machine sizes. Everyday there are specific…read moremachines on sale. Not specfic sizes but actual machine numbers. The discounted machines can be referenced on the wall. Unlike most laundromats where the machines of the same size are grouped together, this one has sizes small to large in a row & then start again. I find that to be well thought out and convenient. Why the low rating? 1) The only method of payment accepted by the washing machines & dryers is their proprietary payment card. This is not that unusual but it's not my preference because I think customers end up losing money. Anyway, you can only top up the card with cash. The machine is equipped to accept credit /debit cards but the owner has not enabled it. 2) The washing machine cycle settings (i.e. gentle, normal, permanent preas etc.) aren't well defined in writing leaving customers to rely on the owner - Kim - to explain. When I asked her, she seemed annoyed. Instead of answering my questions directly she told me which setting I should use - without asking what my priority was. The gentle cycle doesn't wring out the clothes. I learned that through trial and error. 3) You must start with one dollar on a dryer. You can only top up the machine with 0.25 at a time quarter while the dryer is still running. If you wait until the dryer stops, you have to put a full dollar in again. To ensure that I only paid for the time I needed I checked the clothing frequently. Kim came over and scolded me saying that I was wasting the gas by opening the door so often. Of course she'd prefer that I waste my money paying for drying time that I don't need. I did not appreciate being scolded like a child. Knowing I was a new customer, she should have informed me nicely and made a suggestion on how I could be efficient with the drying time. It was during that incident that I decided I wouldn't return. Of course, I still had to return one more time because there was money on the card but that was it.

From outa town looking for a Laundromat is not easy to find around here.. But we found one that was…read morenot busy and clean. Always a must for me. 4.00$ per load. Plenty of machines, and if no luck here there's another to the left but it was a lot busier. Hope this helps

It's a simple, no fuss place to go wash clothes, and I appreciated it…read more Saw about 10 top load medium size machines, larger ones in the back. $2 for one of the medium machines, color clothes setting, done in 28 minutes. Dryers are big and heat well. 25¢ for every 5 minutes, (about 30 minutes time dried my loads of clothes). Guy managing the shop was nice, place decent. Had boxes a dryer sheets for a $1. Vending machine for soda and basic snacks in you need. I used 2 of those medium machines and the dryer, so cost me $5.50 and an hour of time to do a basket of clothing. Would come back again.

Wonderful place, great ownership, great workers. Always accommodating to the customers. Long time…read morecustomer and highly recommend.

Clean laundromat with a large number of washers and dryers with a variety of sizes. Reasonable…read moreprices. Complimentary water/ coffee/ snacks. The owner, Gigi, is lovely. No coins needed. You buy a card and put money on the card. There is a &1 charge for the card.

Super clean facility & wonderful staff. Highly recommend. Love how she also helps the communityread more

Close by my house, reasonably priced, the proprietor is friendly, and parking is easy. If you go…read moremid morning or afternoon. No complaints on the cleaning of clothes. Will continue to use.

Went to this cleaners based on reviews of other clients. I dropped off my wedding dress (to be…read morealtered, hemmed and to sew a sash onto it) and two other bridesmaids dresses in early March and scheduled to pick them back up at the end of May for my June wedding. Everything went well until I went to pickup the dress. I walk in the door and she asked why I was there. I told her I was there to pickup my dress and she says she forgot to do it. Apparently after having my dress for over 2 months other orders took precedence and my dress and the bridesmaids dresses got lost somewhere in her shop. She apologized and we rescheduled for the next week to pickup. A week later my bridesmaids go in to pickup their dresses and surprise, she forgot again! I immediately called her and told her this was not ok and that she needed to offer some sort of refund for the inconvenience not once but twice. After hanging up the phone, she calls my bridesmaids and tells them that she will get the dresses done on one condition. And I quote "if that mean bride doesn't come to pick them up". I cannot tell you how stressful this process was and how unprofessional this business is operated. Not only did Ms. Kim not offer any sort of discount but she then went behind my back to call my bridesmaids and tell them how I'm not welcome in her store. If I had time to get the dresses done elsewhere I would and I regret giving her the money I did for my dress. I have never written a bad review for anyone but felt the treatment I received during this process was horrible and I wouldn't want anyone else who is already busy with wedding planning to go through this.

Well i'm back and i'm finishing my review of Omega Cleaners…read moreCllif Notes edition Great place. Very efficient i am a return customer! Gold Star

My niece was getting married and her wedding gown was soiled the night before the nuptials. We were…read morerunning everywhere trying to find someone that could help with this crisis and OMEGA were the only ones willing to take on the task. They did an amazing job and literally saved the day!!! Some of the bridesmaids commented on how the dress looked better than before! Our Family will forever be grateful. You will always have us as loyal customers. Thank you!!