This is a clean, well-kept laundromat with a variety of machine sizes. Everyday there are specific…read moremachines on sale. Not specfic sizes but actual machine numbers. The discounted machines can be referenced on the wall. Unlike most laundromats where the machines of the same size are grouped together, this one has sizes small to large in a row & then start again. I find that to be well thought out and convenient. Why the low rating? 1) The only method of payment accepted by the washing machines & dryers is their proprietary payment card. This is not that unusual but it's not my preference because I think customers end up losing money. Anyway, you can only top up the card with cash. The machine is equipped to accept credit /debit cards but the owner has not enabled it. 2) The washing machine cycle settings (i.e. gentle, normal, permanent preas etc.) aren't well defined in writing leaving customers to rely on the owner - Kim - to explain. When I asked her, she seemed annoyed. Instead of answering my questions directly she told me which setting I should use - without asking what my priority was. The gentle cycle doesn't wring out the clothes. I learned that through trial and error. 3) You must start with one dollar on a dryer. You can only top up the machine with 0.25 at a time quarter while the dryer is still running. If you wait until the dryer stops, you have to put a full dollar in again. To ensure that I only paid for the time I needed I checked the clothing frequently. Kim came over and scolded me saying that I was wasting the gas by opening the door so often. Of course she'd prefer that I waste my money paying for drying time that I don't need. I did not appreciate being scolded like a child. Knowing I was a new customer, she should have informed me nicely and made a suggestion on how I could be efficient with the drying time. It was during that incident that I decided I wouldn't return. Of course, I still had to return one more time because there was money on the card but that was it.

From outa town looking for a Laundromat is not easy to find around here.. But we found one that was…read morenot busy and clean. Always a must for me. 4.00$ per load. Plenty of machines, and if no luck here there's another to the left but it was a lot busier. Hope this helps

Hands down The BEST laundromat I have ever been too! Miss Ferguson is the MVP! She greeted me and…read morehelp me bring my clothes baskets inside. She also showed me have load my card and get started! You got a wonderful employee... give her a raise... lol! The place is spotless! Everything was clean and well kept! Everyone was friendly and helpful! I really like this place! I will return! Shout out to Ms Ferguson!!!!

Clean, well lit establishment with new machines in various sizes. Personnel are both friendly and…read morehelpful. Hours of operation is ideal. This business operates using cards that can be purchased on site.

Clean. Big. So easy to utilize. Grab a card, load it. All the detergents and laundry fixings are in…read morea vending machine. Washers even have a rinse / clean before use option. My favorite laundromat in Wilmington.

Everytime you come to the Governor Printz location, it's always vehicles parked along the sidewalk…read moreand you can never unload your laundry. And the vehicle stay there until these customers are done there laundry. The owners need to enforce the no parking in front of the laundromat. It's really easy to call the non emergency police number and have the enforce this policy aswell. Bet when they start getting tickets they'll ho park their cars.

I give them 0 stars, staff is rude and nasty . Was told they were going to take my clothes out the…read moredryer if I didn't remove them, did not offer compensation for unused time , nasty attitude

Nice people to help out with machines only problem was the music was WAY to loud like overly loud…read morebut the people there are nice.. but I think the one lady older but younger looking I think she was on drugs

Dirty, full of trash. Malfunctioning machines. People hoarding carts. Family/Friends of the…read moreattendant hog literally every single small machine, causing you to have to pay double for a larger one you dont need, or wait hours for them to leave. Driers that turn off on their own mid-cycle, while still ticking down the time, with no refund.

Decline in Customer Service and attendants on premises to resolve customer and machine difficultiesread more

no phone for call for customer service machine broke locked door and I couldnot get my clothes are…read morethere no one here To many machines are going down terrible place like us to be. a nice place before

Our washing machine at home broke so I've been searching for a laundromat that's close to me. I…read morechecked yelp and it was the 2nd one on the list. The washers were available they have machines that you can put bills in and it gives you change. There's a stool for the short people. Just about everything was in Spanish but it was obvious how many quarters each machine took so it wasn't a problem. I'll be back again if I ever need a laundromat

I've never been in such a clean & awesome laundromat. They have my 5+ rating. I will be doing my…read morelaundry at splash. And the workers here are so helpful.

I have been doing my laundry at SPLASH in Georgetown.very clean and reasonable prices. I have also…read moreused Splash in Milford a d again very clean, relaxing atmosphere. I would recommend Splash both locations. The Splash in Georgetown cou.d use more parking area. Some of the attendents do not speak English, an be somewhat frustrating but in all I would give 5 stars