They closed their doors and didn't give me time to pick my clothes up! Phone is disconnected!read more

Over priced and I went out of my way one day to pick up my jacket. Hours posted are open til 6:30…read morepm. I barely made it at 6:15. CLOSED. Nice.

Ellie and family are always kind, the work is detailed and completed timely. She also does all my…read morealterations.

Why have a business that's rarely open for business. Hours aren't as advertised on Yelp. Twice I…read moreraced here after work to find them closed at 6pm?? Never going back.

Nice clean business...the only thing I don't like is I wear shirts that are short on the front with…read morea slightly longer back( high, low shirt) she kept calling it a dress...they are not dresses!!!! This is just to charge me more money... I think I know the difference between a dress and a blouse! Not going to argue, but I'm not paying for a dress 11.00 and it's clearly a shirt

K & L repaired two winter coats with broken zippers and cropped a pair of leggings with the knee…read moretorn out. I am so pleased with the beautiful, meticulous work they did. It's an excellent value, $40 total to turn 3 expensive items of clothing that were unwearable into being in good condition & wearable again. Highly recommend K & L for clothing repair.

5 stars. they now offer pick up and delivery thru their website www.thewashfactories.com…read moreas easy as ordering uber eats amazing!!

I have been coming to the Wash Factory for years always clean and professional, today was a…read moredifferent story I had to wipe out the washer and the floor needed to be swept lint and hair clusters all over the floor The bathroom had no toilet paper , very disappointed. I have been recommending the wash factory to all my clients , I hope this is a one off experience

I've had very good experiences here cleaning garments and alterations very professional, friendly…read moreand all around great business. Highly recommend.

Jason is as kind as he is professional. He was able to get me in for same day services after…read moretraveling home for a family emergency. He don't have to, but he did. Thus, he has earned my business for life and he should have yours too! "The true test of a man's character is what he does when no one is watching." - John Wooden

Everything could be improved. Starting with customer service. Both people (man and woman) were…read moremiserable. How about a smile. I dropped off 2 pair of pants where hem came undone. And 1 pair of pants where the waistline came undone. All just needed resewing as is. The man said it would be $21, slip said $21. I show up to pick them up and was charged $39. I told her the slip said $21, but in parentheses it says something about it could be more. That was never told to me. Almost twice as much as was quoted. I will never go there again. Awful! Shame on them!

WOW! Reading that horrific review from "Mary R" I had to reply---and I never write reviews----I…read morehave been a customer of Sam and his wife for 15 years--all my suits, all our linens, all my husband's suits---15 years of outstanding service---I just had to take the time to say thank you to Sam and his wife (who I understand very clearly!) Cathleen