I rarely provide negative reviews, but I felt the service (and practices) of this Dry Cleaner was…read moreso poor, that I was compelled to submit this review. The unpleasant experience began when I walked in the door to have four (4) dress shirts cleaned and pressed. I did not have my credit card, so I offered to pay in cash. Even though they have a cash register, they claimed that they couldn't make change, so I paid $20.00 to have the shirts cleaned. I was told that all four (4) would be ready for pick-up a week later (i.e.: the following Saturday). When I returned the following Saturday, only two (2) shirts were cleaned. I was told that other two (2) would be ready the following Saturday, so I left with the two (2) cleaned shirts. When I got home, one collar one of the shirts had burn marks on it from an iron, so I had to discard it. I returned two (2) weeks later, and was told that only one (1) shirt was ready for pick-up, but that they would call me when the forth shirt was ready for pick-up. That was seven (7) months ago, and I'm still waiting for a call. I've never experienced such a lack of service, and such a exhibition of incompetence, by an establishment charged with such a simple task as cleaning and pressing a shirt. There are a half a dozen dry cleaners within a 2 mile radius of this place. Do yourself a favor and go to one of them.

Great service, every time! We needed to get my daughter's wedding dress cleaned in a hurry because…read moreof some dirt on the hem that appeared after her last fitting. Reynolds went out of their way to help us and did an amazing job! Highly recommend them for everyday cleaning jobs as well.

I have patronized this place for years, but the prices just keep skyrocketing. I understand that…read morethis is Greenville and things will be more expensive here, but I was just charged $45 for the simplest of hemming on a man's shirt. I will not go here anymore.

I was also referred here to have a pair of pants altered. These were quite expensive linen pants,…read moreso I did not want to just take them to the nearest dry cleaner - I appreciated the recommendation. I was able to try my pants on and the attendant pinned the pants to my specifications. 4 days later I was able to pick up my pants, which impressed me with such fast turnaround. It was only $15 for the hem, which is competitive (the cheapest I've paid was $7, but nowhere near Greenville, DE). Yesterday I dropped off a vintage Turkish kilim rug to be cleaned. They quoted just over a week's turnaround time, which I still didn't think was bad. We'll see how that goes and how much that runs me..

Their tailoring abilities are great! Ester finds a way to…read moremake everything fit perfectly.

NEVER use this business for alterations!!! Dry cleaning only!! Both my expensive items in there for…read morealterations had to b redone. Even a simple sleeve shortening! And then one of 2 STILL not done as requested. Go to a real tailor shop. U get what u pay for!!

My niece was getting married and her wedding gown was soiled the night before the nuptials. We were…read morerunning everywhere trying to find someone that could help with this crisis and OMEGA were the only ones willing to take on the task. They did an amazing job and literally saved the day!!! Some of the bridesmaids commented on how the dress looked better than before! Our Family will forever be grateful. You will always have us as loyal customers. Thank you!!

Well i'm back and i'm finishing my review of Omega Cleaners…read moreCllif Notes edition Great place. Very efficient i am a return customer! Gold Star

Close by my house, reasonably priced, the proprietor is friendly, and parking is easy. If you go…read moremid morning or afternoon. No complaints on the cleaning of clothes. Will continue to use.

Went to this cleaners based on reviews of other clients. I dropped off my wedding dress (to be…read morealtered, hemmed and to sew a sash onto it) and two other bridesmaids dresses in early March and scheduled to pick them back up at the end of May for my June wedding. Everything went well until I went to pickup the dress. I walk in the door and she asked why I was there. I told her I was there to pickup my dress and she says she forgot to do it. Apparently after having my dress for over 2 months other orders took precedence and my dress and the bridesmaids dresses got lost somewhere in her shop. She apologized and we rescheduled for the next week to pickup. A week later my bridesmaids go in to pickup their dresses and surprise, she forgot again! I immediately called her and told her this was not ok and that she needed to offer some sort of refund for the inconvenience not once but twice. After hanging up the phone, she calls my bridesmaids and tells them that she will get the dresses done on one condition. And I quote "if that mean bride doesn't come to pick them up". I cannot tell you how stressful this process was and how unprofessional this business is operated. Not only did Ms. Kim not offer any sort of discount but she then went behind my back to call my bridesmaids and tell them how I'm not welcome in her store. If I had time to get the dresses done elsewhere I would and I regret giving her the money I did for my dress. I have never written a bad review for anyone but felt the treatment I received during this process was horrible and I wouldn't want anyone else who is already busy with wedding planning to go through this.