While working at the Delaware city refinery I brought my clothes here every Sunday for 6 weeks for drop off service. My dude didn't even weigh it on the scale, held it. Looked at it. Said $15. I paid him cash right there. As is how he does business for drop off service. My clothes always came back in fantastic condition. Never a missing sock or welding cap. 10/10 this place and I'm assuming the owner. Are awesome. read more

Do not leave ur clothes here !!!!!!!! Do not leave your clothes with this guy please he will throw them on the floor to to check of the dry me and him got into a whole argument because he told me he's obligated to do what he wants that his laundry mat so I told him I'm spending my money don't touch my stuff poor customer service and he didn't care and even posed for the picture when I told him I'll be writing a review read more

Brookside Laundromat - Laundromat Near Me - Newark, Delaware

I've been going here for years dealing with a very nice older couple.. Drop off my clothes to be cleaned and folded once every two week.. Instead of being able to drop off my clothing, I had someone who I've never seen before screaming at me waving hands ,r saying too late to do wash, believe he was drunk..seemed to want to fight for droppingoff wash..as i was tossing my bags back into van, started tugging my bags back..its was insane..never go back read more

At first the guy was kind , I placed my laundry bags on the sidewalk so I could park and come back and get them , but he had brought them in for me. The issue came with a washer I was trying to use and it wasn't accepting my quarters . The guy had to open the top of the washer and spent maybe an hour fixing it . When he found that a quarter was bent and jammed on the inside of the slot he aggressively came up to me and said " You put this, this why"!. I was surprised and felt embarrassed . 1) The quarter was bent , how could a bent quarter fit into those thin quarter slots... clearly that quarter had to have been there . 2) I had showed him my roll of quarters from the bank , my quarters were not bent! 3) Do you know how hard it is to bend a quarter , to do that it would have to be repeatedly jammed by something ! Also there were other washers and dryers having trouble accepting quarters. He even was working on another washer with another guy by the time I was ready to leave. The prices are high 4.75 for small wash, 6.50 for big wash . The washers and dryers are a bit bigger than usual ones I've seen, but it's not worth the hassle in my opinion if it'll take 2 minutes to keep putting in quarters cause the machines won't accept them. Terrible experience and I will not go there again. Good luck if you decide to accept services here and if you do please make sure you have an extra hour set out for the hassle. read more

I am leaving a 2 star review not because of the machines or cleanliness of this establishment. I am leaving this review because the worker behind the counter is watching a show full of animals being killed. This is HIGHLY INAPPROPRIATE! I asked the worker to not watch such violence in a business but he doesn't speak English. Super disappointed and now I have to wait for my clothes to finish washing then dry. SMH read more

been washing here for over a year and never had a problem I don't understand all the bad reviews here on yelp it seem like y'all complain over nothing and are sensitive, just go and wash best place to go and drop off y'all clothes to wash and or to wash your clothes in general read more

First off, change machine was out of order. Tried to put my clothes in the dryer machine at 8 o'clock and the man insisted that l was too late to put my clothes in. Drying cycle only takes 30 minutes. Laundromat closed at 9. The worker left at 8:23...hmmm read more

This is a perfect laundromat for quickly cleaning and drying clothes! The machines are clean and the the owner is helpful and kind. Would recommend to anyone looking to peacefully and efficiently do laundry!! read more

I went with a friend to this laundromat today. Upon arrival, the man who was working was pretty helpful. We put our laundry in, and said we'd be back when the washer was done. We got back just in time to put it in the dryer, and everything was fine. We told the man we'd be back in 40 mins when the dryer was done, and he told us they closed at 7:30, to which we said ok, we'll be back before that for sure. After 40 mins we went back, and it was about 7:05 at this time. When we got there, the store was completely closed and nobody was inside at all. read more

This place is very small but has longer hours. I do not have a working dryer so I typically need to just dry my clothes. This is the first place I've come across where this had been limited to certain hours! I was approached by someone I couldn't understand who apparently worked there and told me something about before 5. Idk...I sleep during the day and go to work at 2am. I do not see what the big problem is. I WILL NOT BE BACK! read more