Went to this laundry mat today to dry a few work clothes, because my dryer stopped working this morning, a woman rushes over and tells me I Can't dry my clothes there, I Have to Wash and Dry them! Never heard such a thing! How are they making money turning people away?! read more

I have been going to this laundromat for over 10 years. This laundromat is under new management. This new management does not allow its patrons to use the one and only restroom in the laundromat. What type of establishment will not allow its customers to use the restroom??? The Restroom Access Act, also known as Ally's Law, is legislation passed by several U.S. states that requires retail establishments that have toilet facilities for their employees to also allow customers to use the facilities if the customer has a medical condition requiring immediate access to a toilet, such as inflammatory bowel disease or Crohn's disease. As of January 2024, at least 20 U.S. states had passed versions of the law. They include Arkansas, California,[1] Colorado, Connecticut, Delaware,[2] Illinois, Kentucky, Louisiana,[3] Maryland, Massachusetts, Michigan, Minnesota, New Hampshire,[4] New York, Ohio, Oregon, Tennessee, Texas, Wisconsin, and Washington. Due to this reason, I will no longer patronize The Clean Scene nor would I recommend. read more

Family owned and operated in Elsmere. Very reasonable pricing. Super convenient location to a Wendy's and a shopping center

This morning I took my kids to the Clean Scene laundromat. Ages 24-12. I sat in the car in front. My oldest daughter was cut by a machine and started bleeding. I advised her to let the attendant know and ask for a bandaid. He told her to be more careful and said he has no bandaids or first aid kit. I washed it off and they continued washing clothes. They were doing TikToks and laughing. The attendant comes to my car and says: Are those your kids? Yes. They are acting like monkeys, and breaking stuff. To which I said: I'm watching them. Monkeys?? Really?? What did they break? He could not answer me. He then told me if I come back he will call the police on me. I have been a loyal customer over 3 yearsI got my children and my money and left. I felt violated and angry. The fact that my kids had to ask me if I was ok read more

Clean Scene - Daughter scratched on washing machine. Told to be more careful and no first aid kit - Laundry Services Near Me - Wilmington, Delaware

I've been coming here for almost 10 years. This place was great until new owners took over. It has gone down hill quickly. Hall the machines aren't working even ones that are not marked "out of order". About a month ago I had to move my clothes twice till I found a dryer that worked. Today same issue. I had my clothes in a 2 dryers that were spinning when I left to find a bathroom (as they don't allow customers to use their bathroom). I came back and the clothes were still wet. I told the young man and he gave me coins so I could dry them again in another machine. Put the clothes in 2 different dryers which he said were definitely working! Came back another half hour later. One load was dry, the other was still very wet. I moved them again and dried them for 10 more minutes because I was out of cash. I ended up leaving with damp clothes after spending almost 3 hours there! I'm so discouraged because this used to be a really nice place and now it looks like I'll have to find another laundromat! read more

I liked getting my clothes washed here using the wash and fold service. The comforters/quilts and blankets were the most expensive items to be washed. I will probably wash these at home from now because some costed $20 to wash, dry and fold. I used this place in a pinch when I wasn't able to get a laundry card before I had company coming over to my new place. All my clothes smelled great and some of my clothes were left on hangers instead of folded which I especially appreciated so I could put them right into my closet. I would come back here in the future, if I find myself without enough time to wash laundry myself. read more

I cannot say enough good things about Clean Scene. The owner was so friendly, the prices were so reasonable for blanket and comforter cleanings, plus they were fast. I will go there every time! read more

I love this place, they do an excellent job with drop off laundry for excellent prices.

New girl that works there is VERY rude.. They close at 7:30 & she kicks me out before being able to dry my clothes.. It was 6:45. It's use to be a great place to until they hired her... read more

Employees are always nice & very helpful, especially to those with special needs. Dryers work great. Lots of nearby stores to entertain yourself while you wait. Separate area for children to play or watch tv. Convenient location. Yoanna is patient & answers all questions with a smile read more