This company has done several things for us and our house. They have always been polite and…read moreprofessional in every way. When called with a problem the owner of the company called us back even while he and his family/grandchildren were at Disneyland on a family vacation. He arranged to have someone come out in a terrible rainstorm and the very next day had someone out to get an idea of how to repair the problem.

THIS COMPANY PROUDLY ENDANGERS WOMEN BY TRESPASSING, LYING TO THE COPS, AND LAUGHING ABOUT IT…read more PLEASE STAY FAR AWAY. PLUS THEIR WORK IS LAZY. I live in a condo and my upstairs neighbor's insurance company hired Straight Arrow to fix his patio. An employee pushed my patio gate open, the one BELOW the staircase to the patio they're working on. It's literally impossible to access from the staircase and it makes no logical sense. When I questioned him, he said he thought the condo was two story. When I asked how that worked when there were two numbers, he said "I don't know." I then spoke with my upstairs neighbor who said they knew it was two story as they watched him leave and told him he can't go back on his patio, so he took a duffle bag to stay elsewhere. Yet, the dense employee continued to lie to my face because he didn't think he'd get caught. I called the owner of Straight Arrow Roofing who said "well I'm sorry he used your water" without acknowledging his employee literally forced his was into my enclosed and gated patio, trespassing on my property. He even tried telling me "it wouldn't be good for [me]" had I shot his employee on my patio out of fear. He got very quiet when I told him I work in law and that's not how that works. The cops also didn't feel the same when I told them three times that the man "needs to be trespassed for his safety and mine" lol, they understood. When I called the cops, the employee who trespassed on my patio called someone and laughed about the situation. Here's a cute picture of him laughing about violating a woman's home and lying to the cops about it. The whole video was sent to the insurance agent who hired them. When my husband and I left to run errands, the arrogant employee told him "hahaha the cops came and did nothing." He said they'll be back, they misunderstood, and the police had him formally trespassed from my home. I also sent photos of the patio to my neighbor and the tape wasn't secured tightly, the plastic is everywhere. Shoddy work from garbage people as expected. UPDATE: The curly haired kid isn't on site anymore after being trespassed. Guess who's laughing now boys. No one from this circus still called or text back to apologize, but I'm sure you apologized to Brian which is good enough for me ;) Someone likely told them to tape off the stairs after I posted the pictures of the shitty work - they didn't do that the day they were trespassed lol. Thankfully the work is done and I hope you all learned your lessons. Don't ever try this type of predatory behavior again or may you be handled appropriately by the women you happily violate - especially because it's completely legal in this state. SECOND UPDATE: The work took longer to complete as the workers didn't tape off my upstairs neighbor's patio and an Amazon worker threw a package on it. They also damaged my wall by forcefully opening my gate when trespassing and are actively laughing it off when I ask for their insurance information. I'll now be contacting the appropriate boards. Good thing I practice law and can sue you at no cost to me ;)

Out of 3 estimates from 3 different companies for replacement of my 21+year leaky roof...Tim Kline…read moreRoofing aka T&J Roofing LLC stood out among the rest. Good long-standing established reputation in the valley. Outstanding customer service from 1st contact, to a quick estimate and from the start of the job to its completion. Cost affordability & Best Warranty!!! Excellent communication, punctual, consistent, hardworking and professionally skilled crew. Even in 110 degree weather. Respectful of my & my neighbors property and cleaned up everyday. Even repaired & painted the fascia all around my home. I love my new roof. I would highly recommend Tim Kline Roofing aka T&J Roofing LLC, a great company you can trust for your roofing needs.

Had a signed proposal with Mr. Kline to do our roof, which he cancelled on a month after signing.read more

We have had the privilege to work with Chris on multiple projects and have been fortunate to have…read morefound him. He always responds quickly, arrives early and completes jobs timely. I should add that when requesting multiple quotes, Multi-Pro Roofing has almost always had the most affordable quote. Thank you, Chris... we look forward to the next one!

This is really a mixed situation. I've had several companies try to get my roof handled through…read moreinsurance and this is the only company who got it done. The roof so far looks good but I'm waiting for the rains. This company starts off strong but once they have your business that's when the lack of communication starts. They were billing my insurance so much that I had to sit and go over everything they had itemized. One was for skylights I don't even have. And when it came to the insurance, I felt like I was doing most the work having to be the go between and try to get their checks. This roof is probably one of the most expensive roofs after it was all said and done for being just shingles. I've not heard from the sales rep in probably 3 months but get a call from their manager the other day pretty much accusing me of not completely paying, when I try to arrange pick up of the remaining balance several times. The roofing crew left nails a debris all over my yard and I'm still cleaning up. My opinion, if you use them. Document everything. I did on this one and feel like it's really going to be important I did.

The guy was really nice when I texted him, set up and appt he came next day like he said he would…read more He did a roof inspection, gave me his flyer and said that he would have an estimate to me by the end of the day or the next day at the latest. Once I told him I wasn't going to use insurance he tried to offer a public adjuster ( we already went that route) when I told him we'd rather just get the quote for out of pocket he stopped responding, I've texted him multiple times and I've just been ghosted. Not a way to run a company or get business so we're going elsewhere since it's obvious they don't want our business.

We were recommended by our neighbor who was very happy. We had several roofers come out and look at…read moreour roof. Some said we didn't have much damage and other barely took time and said it did but gave no proof. Augusto was professional, prompt and honest. He showed us the areas that needed it the most and gave a fair price. We are very happy we choose this family owned company. They made recommendations and were great with communication. Highly recommend!

We have used Confide Roofing for occasional repairs on the roof of our 4,000-square-foot home in…read moreNorth Scottsdale for over 10 years. It finally became time to replace the underlayment of the entire roof which was almost 30 years old. Rod Bywater gave us a very acceptable quote and did the job over three weeks while we were traveling in Europe. We are extremely happy with the result, and love it that Rod does the work himself rather than acting as a salesman and putting inexperienced people on the job. Highly recommended!

I gave Confide 5 star five years ago based on their good price. But I have to update it to 1 star…read moreon their job quality. Please keep in mind it does need time to truly tell their job quality especially in Phoenix where big storm comes once quite a while. No, don't waste your money and time although their price is cheap. You pay what you get. For the past five years, their services have been called back multiple times due to continued leaks. It has been an endless nightmare as their responses became slow and impatient by blaming I did not use their regular maintenance. Finally they did not respond to me at all by turning down their warranty (with a hidden string that I must to stay with their maintenance). The warranty actually becomes ineffective even if you could miss the service due date. This is how they get rid of commitment. Too bad!

ROOF UNDERLAY REPLACEMENT…read more It was getting time to replace the underlay on my roof. I had already called and had gotten two estimates, when a trusted handyman I worked with recommended Clarity Construction. I contacted Clarity Construction and within a day received a call from Jason to for my third estimate. He told me how long it would take (about 4 hours) to complete the work. Without coming to my home, Jason sent me things the other two companies did not: a picture of my roof, along with three options from the lowest cost to the most expensive and long lasting option. With all that, there were few questions to ask. Jason was polite and patient in explaining the few questions I had. I liked with the middle option. Clarity's pricing was the lowest of the other two companies I contacted, so I went with Clarity Construction. Clarity worked with me as I had to get a loan for the work. Even though it took two weeks waiting for my loan approval, Jason never put any pressure on me, and the price estimate did not change, which I really appreciated! Once the funding was in order, their people arrived in a timely manner on the date and time we established. They were quick, professional, and cleaned up so well you could barely tell they were ever at my home! I am extremely satisfied and highly recommend them!

We recently had a roofing issue during some extensive rain storms in Phoenix. I called Pro-Tec and…read moreRuben sent his crew out right away to help us solve the concern. His crew was friendly and helpful and they were easy to get ahold of. I recommend calling them for your needs.

Roof replacement, they did a poor job. Pro-Tec made a mess of my roof. I can't believe that they…read morewould not honor the warranty and make repairs. Now I have under line extensive damage to my home now. I do not recommend this company to build a dog house. This has been a bad experience. Check your roof replacement by going in your attic and taking a look. I found broken plywood and water damage. I even found a support beam that had been split in half. Not good at all.

Chris is the owner's name. Company repaired the flat section of my roof over my back patio in Sun…read moreCity Grand in Surprise, AZ. Replaced rotted plywood. Added roofing material then spray foam coated the whole flat section of the roof. Great work. Quickly done. Reasonable price. Knowledgeable owner Chris. Nice guy. 5 stars!

We are snowbirds here in Arizona and needed to be sure our roof was in good shape while we were out…read moreof town durning the summer monsoon season. We had several estimates and talked with lots of contractors. We settled on Roof Tec after talking with Chris. He was super nice and seemed to be very knowledgeable about roofing and our needs. He took lots of pictures and explained the products he'd be using. I had lots of questions about how much of the roof coating he'd be using and he actually used way more than even I expected. (I done a little roofing at a younger age) Chris's attention to detail and all his workers were so polite and nice. Their prices fell right in line with all our other estimates. We are extremely happy with Roof Tec and highly recommend this company. Make sure to ask for Chris.