Reasonable prices and friendly and courteous staff. They were also able to schedule us quickly.read more

Overall, a super attic has done a decent job with some details to mention thought…read more First, my work started with Tom, a great gentleman who showed up on time, and inspecteed the house, gave me all the details, walked me through the process, gave me the best deal he could . And then we had two days of work. Both project managers, Eric and Greg were wonderful people. They did their best. I really appreciate it to work. And, overall, the team did a good job based on what I can tell from outside. They worked clean, they were respectful, they showed up on time. The only problem, and that's the reason that I only give 3 star, but not 5 star, is there is this one person in office, Lori. She's really hard to work with. She has an attitude. I had some question about this invoice. Some numbers initial didn't make sense to me. But the way she handles things with attitude, she gives me this tone while speaking - she is too much frustrated and frustrating customers too. If i am paying $8,000, i will ask question. I think that's the only thing that was down. I will consider it's Super Attic solutions -, maybe in the future, assuming that they're going to fix the folks in office and their attitude.

We had an ongoing rodent problem in our attic and crawlspace for a long time and tried a few pest…read morecontrol companies to help, but none were able to resolve it. After calling Attic crew, they delivered a standout experience and have seemingly solved our issue. Specifically, Juan Grattan led our project and I highly recommend him. On the initial consultation he came out and did the most thorough inspection I had seen. Looking into every possible space for many hours and delivered us a quote that was itemized so we knew exactly what we were paying for. We payed for the rodent proofing with a warrenty and this was a great value. They were true to their word. It was a process of continually finding new entrypoints, closing them off, and identifying changes. They came out numerous times to inspect and make improvements over the course of 2 months and finally got it under control. Each time they came out, they did not charge anything additional. Juan made sure to keep a very high bar for the work being done and earned my trust.

Nick and his crew were great! Super communicative and timely with their work installing ventilation…read more(intake) in the attics of our 4 story townhome. Would definitely work with them again!

We have had them servicing our property for years and for the most part no issues-we did have one…read moreperson who inadvertently got muddy greasy footprints all of our back covered deck and my husband almost cancelled service but they promised to be careful on future visits. We had Joshua come out today and he was not only really respectful and careful (no muddy prints on our back deck.. we have a small house and use it to extend our living space) but noticed the little details like noting an animal might have gone under our front deck and our son piercing a window screen with the gate.

Stellar company and superior customer service. Able to address our ant problem with professional…read moretechnicians, prompt communication, detailed information and fair price. Thank you!!

EXCELLENT INITIAL AND FOLLOWUP SERVICE! We hired the Attic…read moreCrew two years ago for home rodent abatement, a common but serious proplem in Seattle. They did an OUTSTANDING job finding and sealing the entry points, then clearing the old insulation and replacing with minty fresh new contemporary insulation. With the summer coming, we asked the Attic Crew to reinspect our attic fan and advise on possibly adding more. The crew arrived on time, with all their equipment, discussed our project needs with us, then promptly carried out the inspection. The Attic Crew report was A) our equipment was running fine, and needed no additional service. B) considering the tight attic space, the current fans were sufficient and no more would be needed. Final result? NO CHARGE FOR THE INSPECTION AND RECOMMENDATIONS! We would ABSOLUTELY GO TO THE ATTIC CREW next time we need their services!!!

The whole interaction with Attic Crew from the very beginning with the initial quote through to the…read morejob completion made us feel completely well taken care of. They're efficient and completely thorough. Shout out to the on-site project manager, Ricky Ricardo (yes, his real name, like the character from I Love Lucy, but he's a great sport about it) - who came early and stayed late to make sure we knew what was going on and were fully satisfied with the complete job, with a walkthrough and pictures of everything from end to end. Ricky is a guy who cares about a job done right and cares that the customers are completely comfortable, happy, and satisfied. Ricky came in before the crew started, walked us through how the job would go, made sure that all of our personal belongings were moved far away or protected by plastic throughout the garage and all the way through to the crawlspace access near the kitchen. The taped-up plastic "hallway" they created to prevent fiberglass and biohazard waste from leaking out into the house was going to block off part of the house, so Ricky made sure that we would have access to everything we needed, and offered to cut holes or coordinate crossings through as necessary. For the 3.5 years we've lived in this house I've been scared to even put my head down in the crawlspace, and by the end of the job I was ready to stand in there and take my own pictures of the space. Thankfully I didn't even have to take my own pictures, because Ricky organized sending me hundreds of before and after pictures from everyone on the crew. I have so many pictures now I could draw a pretty good map of my crawlspace without ever crawling through it. The price (spoiler: great!) Where other companies tried to quote for a smaller scope of work to keep costs within our budget, Attic Crew combined a completely thorough top-to-bottom job with guaranteed PSE rebates (as appropriate to our case) to meet our budget and then some. This was actually the best quote we got in two ways. First, this job was scoped to everything we wanted and more, no cutting corners. Second, it was the cheapest quote overall by about $500 thanks to PSE rebates that Attic Crew guarantees. Attic Crew takes care of the PSE rebates on their end, no paperwork for us. They included line items on the quote to show us how much we were saving from the rebates, but the sales rep, Tom, guaranteed me that even if they somehow don't qualify for the rebate from PSE, they will never charge that back to us. On top of that, they were quick to schedule the work only a week after we paid the deposit. The scope of work (extremely thorough): Removal of all old insulation and vapor barrier. Biohazard cleanout and sanitation. Crack sealing (foam, mesh, and/or cement as appropriate). Air sealing around any penetrations (vents, ducts, wires) into the house. Upgrade from 4" R-17 to 10" R-30 fiberglass insulation. Upgrade to 10-mil thickness vapor barrier. Replace dryer duct from flexible to rigid aluminum. The job was very thorough to improve our home efficiency and lock in the PSE rebates. As a bonus, they included cleanout of an abandoned rat's nest in a cabinet in the corner of the garage that the previous owner left us as a "gift" and we'd never had the equipment or PPE to properly deal with, and any rodent droppings found in the garage as well. Literally the only (very minor) issue we had was that we'd scheduled the quote on a day that turned out to be a Monday holiday. The communications were a little unclear referring to "tomorrow" rather than a specific date and ultimately they confirmed the appointment for the next business day. No harm done.

I hired NW Crawlspace to redo the insulation under my house, including duct sealing and rodent…read moreexclusion. They were friendly and professional, but a follow up inspection by another company later revealed that the work was substandard, and things that I'd paid for had not been done. After several attempts NW Crawlspace were unable to fix their mistakes, and communication broke down. I paid another company to come in and fix things, and the owner of NW Crawlspace reimbursed my costs and gave what I believe to be a sincere apology.

We needed to clean up our crawlspace because we were having a rat problem down there. I had a few…read morecompanies come over to take a look and give an estimate, but we decided on Northwest Crawl Space for these reasons: 1) Matan came and was very knowledgeable and professional. I also found that he was the only one who wasn't "sales"-y in his approach. 2) Financing was an option with 0% interest if paying off in 18 months. 3) Was the most affordable out of all the bids. Don't get me wrong, the pricing was comparable, but this company won by a small margin in costs. 4) They provided the removal of items and trashing it into the costs. A particular company was going to charge an insane additional amount to do this. 5) The workers who came to do the work were all friendly, professional, clean and quick. They did the job of about 1500 sq. ft. of crawlspace in one day. 6) When we inspected the finished product the next day, we were happy and their work exceeded our expectations! No more crazy smell coming from the vents and everything down there has been sealed and re-insulated, so no vermin should be coming in. 7) Plus, they have a 1 year "Rodent protection plan" for someone to come every 3 months to monitor the rodent traps to ensure us that the rats are not coming in. So by these reasons, I highly recommend this company! I will update in a few months or a year to make sure we are completely "rodent-free" down there. Excellent job!

We had insulation in the Attic replaced with new insulation in the crawl space our air ducts…read morecleaned. Aaron came and gave us an estimate after a throw check of our attic and crawl space. Aaron's attention to detail and explaining the whole process was incredible. The crew led by Luis was very professional and kept me aware of each step in the process. Eli in the front office was very helpful when we had to change a date. He was also very helpful and arranged payment through our bank. I will definitely use Environmental Solution again

Update: I was billed twice, so you'll want to double check your statement. I paid by check--to…read moreavoid the unexpected fees using my debit card. In related news, I later found out that asking adding a surcharge for debit transactions is actually illegal per U.S. Federal law. Good to know. (https://usa.visa.com/dam/VCOM/download/merchants/surcharging-faq-by-merchants.pdf) You might bring this up when they attempt to do charge you for a debit card, which my agent did. They can charge up to 3% for credit cards. Nevertheless, the good folks are the office were very nice about reversing the double-charge. I am waiting to see when it comes through. Pro's - Basic work seemed to be done well and at a price that was competitive with others I contacted at least for the basic service. - Communication was prompt. - After some re-scheduling on their part, the team did the work swiftly and efficiently. - Most of the terms were clear in advance, using Yelp Projects. Con's - This is a fairly shiesty corner of the home maintenance world. Many providers seem to give you a low-ball estimate to get in the door and then upsell significantly. - Envirosmart is not an exception. - The initial quote was $200. This included scoping the ducts and doing the negative pressure clean-out. - Onsite, they then upsold me to $670 for a more thorough brushing of the vents, sanitation, and some other ancillary services. - They were only modestly well-organized. They called the day-of to reschedule because of a conflict with internal training. They also confirmed a different time than I had originally scheduled. It was the difference of a 9 to 11am original window and a 2:30-3pm arrival. - The Yelp Project communication could have been clearer. They did not specify whether they were calling to quote me or coming to do the service! Amid all this and with some clarification and flexibility on our part, we worked it out. I would have appreciated either a discount or additional service for the delay. None was proffered. I did not go ahead with the upsell as I had already gotten quotes for less from other providers with somewhat more transparent pricing. I think the work they did appeared fine. See attached pics. Your guess is as good as mine which are before and which are after! They did not specify when they sent them to me and email took off the timestamp. I'm hoping the cleaner ones. I probably will try another service when I do this again and with a higher rated provider. All in all, though, I had low expectations and those low expectations were met.

Just moved to Pierce county. On my house inspection was told that I had vermin in my crawl space…read more Immediately started calling around. Insullation Co. was the First place I called. Then I called three other companies the prices were all over the place. Really felt like this company explained everything to me clearly and was more thorough. From the sales man to the three guys working on my house were really nice and respectful people. I give it a 10! Thank you

Not recommended! I hired Insulation Co to work on the attic of my rental property less than 2 month…read moreago. Unfortunately, once new tenants moved in and began using the space, we discovered that the bedroom outlets were no longer functioning. When I contacted the owner to ask if a wire might have been accidentally disconnected during the attic work, he refused to come by to inspect the situation. He argued that I should have reported the issue within two weeks, despite the fact that the unit was vacant and only recently occupied. Rather than offering to troubleshoot or verify their work, the owner was argumentative and dismissed the concern entirely. He also claimed I have no proof his team caused the damage and told me I would need to hire an electrician to prove it. I am disappointed in the lack of accountability and professional courtesy, and I would suggest looking elsewhere for a contractor who stands behind their labor.

Excellent company john is fantastic very efficient in his job and crew from start to finish would…read moregive 20!stars if i could dont go any where else if you need insulation this company best in state

I requested a service with John for an unfinished attic in Redmond. He was very detail oriented…read more The (3) crews showed up on time and completed the projected before expected. I've seen lots of spray foam jobs and in my professional opinion it was very high quality. Their price was very competitive against two other prominent companies in the area. I will be using them on the next job!