Watkins Insurance Group has been outstanding to work with. They are consistently professional,…read morecourteous, and genuinely attentive to our needs. We're truly grateful we chose them for our insurance and look forward to continuing our partnership for years to come. I would happily recommend them to anyone looking for reliable, high-quality service. Mike Walker GardenHouse Plumbing LLC

I was pleased with how attentive Amy Wilkie was in walking me through the transition from my…read moreprevious agency. She has been responsive to concerns I raised and sought alternatives when questions arose. It felt good to again have an advocate for my insurance needs.

I've been working with Hays Insurance for more than 10 years. Jayme is the person I work with; she…read morehas helped me with my home insurance and vehicle insurance. She has seen me thru hail and auto claims. She was supportive thru all and gave me all the guidance I needed to make the process go smoothly. Jayme has been easily accessible and hasn't gotten frustrated with my numerous contacts about insurance questions. I highly recommend the Hays Insurance Group. You will get fantastic customer service!

Growing up in a small town made things easy when you were picking who you did business with…read more Usually generations of people had weeded out the good ones from the bad ones, so you usually just went with who your family had used for years because they had always done a good job and done right by them. I recently had an experience that reminded me a lot of that with Charles Conder from Conder Insurance Agency. I had been carrying all of my insurance for years with the same company out of Houston because that's where my family had always gone, and that's where we always went. My experience with insurance in the past had been that it was kind of like a sore that wouldn't heal, and I just sent my check off every month to keep it from getting any worse. I met Charles one day when I was looking for office space for my business on West Lynn, and I stumbled in to his building after seeing the "for lease" sign the owner had posted on the outside. Charles walked me up to where the office was, bragged about the owner and the area for a while, and we ended up down in his office a short time later talking about who I was, what I was doing, and toward the end of the conversation I ended up asking him for advice on my auto insurance. We went through my policies one by one, and he laughed at some of them when he told me, "man, these guys really saw you coming", and others where he saw giant holes in the liability my business or me personally could be subjected to. Funniest part of the entire conversation: I was the one that brought up insurance, he never mentioned it one time. We sat there cutting up, and just getting to know each other. Just the sheer excitement of meeting someone that I felt so comfortable with and that was just honest to their core was something I remembered from home, and that I hadn't felt in a long time. Just yesterday he helped me with a commercial policy for my business that he spent over a week figuring out for me. We had to have it in order to do business with some of our biggest clients, and I had gone in circles trying to figure it out. Charles called me probably five times a day to assure me that he would get it figured out, was on the phone with our vendors even talking to them about what THEIR coverage was to see how we could work off of that, and around 10pm the night before last I get a text from him saying "got good news for you, stopping by your office in the morning with breakfast tacos. Bring a pen." He shows up at 8am the next day with policy in hand, and, as he said, breakfast tacos for not only me, but my entire office! I can't tell you how much I recommend this guy for your insurance needs. He is a principled and common-sensical guy who knows how to get things done, and spends a lot of time learning about you and your business so he can take care of what your needs are the right way. I have all of my policies with him now. Why don't you????

Do you ever long for an insurance agent who you actually meet in person? Do you hope for an agent…read morewho answers his phone(not an assistant), who knows his business well, will work to get you a better deal, carries different programs to fit your needs, and will actually go that extra mile to get the job done? It had been so long since I had an insurance agent like this, I thought those days were LONG gone. But fear not dear yelpers, Charles Conder is here to save the day. After relocating back to Austin, I signed up with an agent who left the insurance business shortly afterwards. I was shifted over to a new person, who I never met. Whenever I called to get assistance, I was always shifted to some 800# or some assistant, and the whole experience left me wondering who I was sending all this money to??? I met Charles, and my first thought was "what a great smile". Sincere, honest, hardworking are adjectives I would use to describe him. So, sure he is nice and all, but he also got me better insurance for MUCH LESS than I had been paying. Bottom line is I got $200,000 more Homeowners insurance( as I had been underinsured), and added two antique cars to my already existing auto policy(4 cars total) for less money than I had been paying before. I saved over $300 a year to get more insurance, and the coverage was better. I have referred multiple people to Charles, and they all have been extremely happy. Bottom line is it doesn't cost you a dime to get a quote. Call him, you will be glad you did!

Stephen and Isabelle were awesome with me on my visit ! I was very confused when I went in but they…read moreexplained everything thoroughly perfectly. I would definitely recommend to anyone who is looking for a safe and trustworthy insurance agent ! Thank you guys for being awesome ! I will be back for the cookout !

I needed a different auto insurance company because despite my low ins usage my former company was…read morecharging like a highway robber. I had previous great insurance customer swtvice wirh State Farm in a different state and when Statr Farm in Texas contacted me I was very happy with the insurance information and the cordiality I received from Dan Shomali in the office of Stephen Couvillon. Dan is very easy to work with. State Fatm offers reasonable rates and reliable coverage. If you need a new car insurance carrier contact Dan Shomali in Stephen's office!

These guys are great! It has always been easy to get scheduled with them. Katie and the crew have…read moretaken care of our issues or Taxes/Fees that our wonderful Governments require, and have helped us fix all of the things we mess up. They have been handling our other bookkeeping needs for a few years now and we are very happy. I definitely recommend them. Bob Storm Etech Network Solutions, Inc.

Experienced service, good communication, local business, multiple services and it's a family…read morerun/service operation

Jeff should teach insurance full time. I never truly understood the finite details, and he kindly…read moreexplained it to me in a way it just clicks. I am confident and comfortable in the coverages because I know when they would be used to protect me. 10/10 service all around, thank you! Jeff is the quintessential professional.

Jeff went above and beyond when going over automobile insurance quotes. Not only did he match and…read morelower my premium, he upgraded and customized a more fitting policy suited for my needs. Thanks Jeff.

After posting my comments, B&B informed me that our insurance company would be providing a full…read morerefund of the over charge of our premiums. I appreciate their attention to this, but wish this action would have taken place without my having to escalate it.

I was in need of bundled home and auto as I was purchasing a home after relocating from the…read morePhiladelphia area. I had gotten auto initially when I came down through State Farm, but they were being very difficult to work with on homeowners. I looked for an independent agent nearby and found Brown and Brown. They were INCREDIBLE to work with. They were responsive, flexible, personal and very understanding. I would highly recommend them to anyone looking to explore their best options for insurance, and to work with a great agency. Melissa Bradley is FANTASTIC to work with.

Cameron was my agent. I am a new client. She's very pleasant, patient, professional and…read moreknowledgeable. She addressed all my concerns as I'm new on Medicare. I started watching Stephanie's (ABT CEO) Youtube for months. Her videos are informative and quite easy to understand. This helped me decide to sign up with them. Medicare is complex! I enrolled with them for Plan N. Thank you ABT Insurance.

I recently retired and have been doing research on Medicare and all the various options offered. I…read morewatched numerous You Tube videos and found that Abt Insurance did a very good job at explaining the various options one has. I decided to scheduled a meeting with them to learn in detail the options offered. My agent Abbie was amazing! I thought it would be a short introduction meeting but after about an hour or more of speaking with her I felt so well informed that I asked her to give me time process all the information she shared. Two days later I called her again to clarify some more questions I had and she quickly scheduled a call to help me. Abbie was so knowledgeable and explained things so well and really cared that I made the best choice for me. She really cared that I made the best informed decision to the point that she told me not to rush that even on New Years Eve she would process my application, so I would begin coverage on January 1st. True to her word, I reached out to her and she completed my application. If you want to have a great customer experience call Abt Insurance and ask for Abbie.