Shan was literally AMAZING!!!!! She ate my hair DOWN, full color correction and the exact haircut I asked for, she is the queeeeen of hair. Everyone here is so friendly and kind and the tea is delicious :) Go book Shan! read more

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Horrible haircut. Plus, without warning, a $25 upcharge because I was a new client. Their customer service was lacking and the overall unprofessional demeanor the staff and the entire experience warranted this rating. Back to the cut...it is uneven and flips up. My hair is not difficult when cut correctly but it is the worst cut, with no attention to the slight beveling required to make it easily stylable. All for $115!!!! DON'T DO IT. read more

Customer service atrocious, I had a great stylist there but she left to become a SAHM and I went back to a new stylist and all she did was tone my hair and I was crying and upset because it was days before my wedding. I did make a scene because of that but I did not deserve the treatment I received. They also had a senior stylist come talk to me about the situation and she even cut a strand of my hair to test on and I never received a call or anything. They banned me from the salon. I one hundred percent spent so much time money and effort with this salon and got the worst treatment and disrespect. read more

They'll need to get their scheduling sorted out without too many schedule changes after getting the agreed time / date scheduled. Luckily I was was able to accommodate THEIR schedule this time.... read more

I am always pleased with the service I receive at Trios, regardless of stylist. Staff is always professional, and enjoy the relaxing atmosphere provided. read more

I just got my hair trimmed by Jasmine. She was amazing! I dread getting my hair trimmed and usually regret it after they cut off 4-5 inches for a trim. I told Jasmine this and she consulted me every decision she made about length, layers, face framing and asked how I was feeling. I love how my hair turned out; it looks clean and fresh but not noticeably shorter. I will definitely return to her! read more

Terrible results! Arrogant and condensing owner and staff. Would give less than 1 star if that was possible. Very pricey for the service given. read more

I am very particular about my hair and who gets to style it. Even when I had long hair I was very protective. Stefani Timmermeyer is a lead stylist at Trios and is my absolute choice. Number one, she listens! She asks me questions, she makes great recommendations, and she knows the very best techniques - AND knows WHY the technique she has chosen for you IS THE best technique. She doesn't just know a few basic techniques that she uses tweaks to try to please you. Stefani is a true professional. As for the Trios team, I love their service. From the time your first foot enters the door you are being served. Wonderful, wonderful people. You can tell that they receive excellent and consistent training. The best! Period. Ask for Stefani! read more

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Trios has always had the best customer service, built on the foundation of a caring and dedicated staff. Karen and Vanessa in particular have always made me feel like a member of the extended Trios family of customers. When I have needed extra help, they have always been there to lend a kind and caring hand. I am grateful to have found this special place so many years ago. read more

This was the first time I came in to Trios Aveda and it wasn't a great experience especially towards the end. They assigned me to Meghan who is a trainee, she did a good job but I wish she was more confident and dint go back and forth to her trainer. This scared me and made me uncomfortable. Anyways, I wanted to go shorter on my bangs and had politely requested her, however her coach or mentor, Diana was super snobbish. They shooed me away literally, told me I had to come in again for a bang adjustment. I think this was the rudest client service I have experienced in the entire Fort Collins. Even though I love Aveda products and the salon vibe, Diana made it very uncomfortable and disrespectful. Megan needs to be more confident. Seriously if the hairstylists are not confident how can the customer be happy? Sincerely, Nishita Shahdadpuri. read more

Definitely a 5 star haircut experience. 1st off I look bangin'. Thanks Gaby :) Second off the staff is the coolest haircut staff I've ever met. Wonderful human beings. Had a great discussion about Philosophy the entire cut. I don't really have "go-to" haircutterys but this is now my place and Gaby is my go-to cut. read more

Trios Aveda Salon - Nail Salons Near Me - Fort Collins, Colorado

I try to update reviews as regularly as possible. Trios is fantastic! The girls up front are great at their jobs, always very sweet and cordial, and will bend over backwards to try to make an appointment/booking work. And BIG kudos to Danae. She is awesome! She's cut my hair and my wife's hair for years. My wife and I have both said that Danae can't ever quit being a stylist at Trios. She will have to retire there. LOL!!! And a BIG shout-out to Naomi. Naomi cut my hair while Danae was out. Actually, I think she cut it twice. She's SUPER sweet, easy to chat with, and very good at her job. I've been looking through some of the negative reviews, so I'm hoping this message gets to some of those problem children (preferably before they make an appt with Trios). If you're one of those impossible to please, over-entitled, had everything handed to you types whose mission in life seems to be to drag everyone into your sad, miserable little world..........go somewhere else. And to those that bitch about cost and want everything for free, think about the old saying "you get what you pay for." read more

Always overcharging surprise billing and Even canceling in a two day window or an occasional Covid exposure or emergency they will charge you and your hair is never the same and the price is never the same and no one's ever nice read more

I just walked in like a shaggy dog and I left with a smile and a great cut, thanks to the skills of Diana. I was greeted happily and my appointment (or lack of!) was handled very professionally. I particularly liked that the receptionist let me know, quietly, what the cut would cost. This is a nice way to set customer expectations. Both the business and the customer dislike surprises! The experience earns five stars, and I'll be back. Thanks for a great cut in a soothing environment! read more

A week ago I had my color done at Trios (a great job). I also decided to purchase a home-fragrance oil from a large display right inside the front door (Soap and Paper Company, Vanilla Fleur). I inquired as to the purity of the oil as I am quite sensitive so scents and they assured me they bring in 'clean' products. 3 drops in my diffuser once at home, gave me a horrible headache within 30 minutes. I drove yesterday 32 miles round-trip, to return the oil. They will not stand-by products that are not "Aveda", so I got no refund, no credit, no exchange. Trios should post a "no returns" sign near their display. Think twice before buying anything from Trios that is not "Aveda". read more

I've been a long standing customer and was late for an appointment. They charged me $$$$. They also didn't give all the little extra perks because of COVID but prices are going up! The care more about the buck than the person. Don't throw your money away with these shysters!!! They suck!! read more

Diana did an awesome job on my hair! I'm a little late writing this review but she was great helping me figure out the best way to achieve the shorter length I wanted and the style. I went from Long to medium. I love how light my hair feels now. She was also able to give my hair volume. She showed me some products to help achieved this look and I love them. Thank you so much Diana for a great cut, style, and experience!!! I definitely be back. read more

Worst hair cut and color ever! When i complained, they were very rude. I was very specific with my request and they did such a bad job I immediately scheduled an appointment somewhere else to fix the mess!! Total waste of money. read more

I think my hairdresser's name was Kristen. She was mildly awful! I had to explain to her what I wanted 3 times and what I wanted was to have my hair trimmed in general, but to grow my layers back. She seems to have some gender issues - strong ideas about how a woman should have her hair cut versus how a man should have his hair cut (i.e., a woman can't have a man-nish cut). Unlikely to go back. read more

Not the salon experience it claims to be. The girl who cut my hair was obviously exhausted. Made no effort to have a conversation- which is fine, but at least talk to me about the hair cut. When I mentioned things (how I usually like it cut) she didn't seem pleased that she couldn't just cut my hair and kick me out of her chair. Bleh for $60 I'll pass LOL. That was a Supercuts experience. read more

Lindsey is AWESOME!!! I get a color/cut every 4 weeks like clockwork. Love the hot tea. Everybody is very nice. I have had nothing but fantastic service and results. read more

I've had mixed feelings about trios. I love their hair services - I don't have anything bad to say about that. It's the other things that aren't that great. I came in a couple days ago for a pedicure which cost $70. It was average at best. Also, I chose to wear shorts because of how hot it's been and they put down sanitizer on the leather chair and didn't wipe it in. My thighs and legs started to burn and they didn't do anything about it when I mentioned it. When I got home my husband noticed how red and irritated the back of my legs were and they were burning the rest of the evening. The service has been so sub par lately. Bummed. read more

Got a bang trim by Hannah and a pedicure by Lauren during a whirlwind visit to FoCo and it was so heavenly to take pause and center. Loved the relaxing atmosphere and had an opportunity to just kick back and enjoy! Would highly recommend!! read more

I went to Trios today for a color and cut. I was nervous as I didn't really know what I wanted. Ashley did my hair and let me just say....she is amazing. All I knew was what I didn't want and she took it from there. She had wonderful suggestions and I went along for the ride. I have had good and bad hair jobs before, but none where I have no complaints whatsoever! She took her time and was friendly! I will be back and I will spread the word. Wonderful experience!! Thanks Ashley!!! read more

Over the past few years, I've been in to the spa for massages and pedicures, and just visited the salon for the first time recently. I've had a pleasant experience every time. I love Aveda salons and spas and their overall philosophy. Stylists, massage therapists, and nail techs have all been extremely friendly and professional. Reception staff has been helpful as well. They previously had flexible pricing that made it more affordable to go to the spa during "off-peak" hours, but I'm not sure if they are still offering that option. I really enjoy the experience at Trios and I will continue to go back! read more

Excellent service! Was greeted with yummy tea and Brittanie did an amazing job with my hair. Left me feeling like a million bucks with my fresh cut and smelling amazing from the peppermint/chamomile oil! I can confidently say it was the best haircut experience of my life:) read more

I've been here three times now, for both eyebrow waxes and haircuts/color. Although they normally require a color consultation before a first color appointment, I was able to convince the receptionist to let me book an appointment without it, as a consultation was geographically impossible (I live in Boston and am only in FoCo for Thanksgiving). Amber was fabulous with cut and color and knew the fine line about when to be quiet (very important with a stylist!!). I don't remember who did my eyebrows, but they're great too! It's nice to be able to come "home" for vacation and get a great style for a fraction of big city prices. Free hand massages are great too! They also offer a complimentary makeup touch-up before you leave. read more

I think it's more like 3..5 - this was like a Supercuts deluxe cut foe $57!!! I really think a stylist should put fourth a little effort to make you NOT be embarrassed to walk out the door. The cuts great, but people have plans or want at least see their hair cute!! Was disappointed with lack of finishing touches that are THE MOST IMPORTANT!! Thanks!! read more

I went to trios this spring on recommendation from a friend and loved it! My stylist, Naomi, was the best, very knowledge and personable and listened exactly to what I was wanting. Even gave me options for the things I wasn't sure about. I will be going back to see her again. read more

Trios Aveda Salon - Go see my stylist Naomi! - Nail Salons Near Me - Fort Collins, Colorado

To be fair I've waited 17 days to post review: on 3/17/19 I saw Lisa as a new client for a haircut, as our conversation went on we talked hair color hoping she could manage to make my hair lighter so...she took a strand of my hair to play with color and said she would get back to me on what she came up with, yes I realize she works 2 days per week but 17 days should be enough to at least have the courtesy to pick up the phone & say no can't do or I didn't even try..anything would of been appreciated after spending over $200 on products & a hair cut. read more

Had a bad experience with a receptionist and aesthetician. My appointment was confirmed and apparently they had changed their policy on letting sleeping infants go into the spa for waxing, pedicures, etc., which I totally understand and agree with, btw. What I don't agree with is the fact that for a year, I brought her with me every time, while sleeping and never bothered anyone while I had my 10 minute wax procedure completed, and even though they neglected to tell me on the phone that their policy had changed (I had no idea), when I showed up with my daughter, they refused to see me, saying that they told me when they confirmed my appointment. They did NOT. I would have known to get a sitter, which I would have gladly done. Anyway, they refused to see me, and I have never gone back. Horrible customer service! read more

I have been going to this salon for a year and a half. It's a clean and relaxing environment with great staff. I always feel welcomed and treated as such. Recommended friends to the salon already and they love it as well. read more

My wife recently went in for a scheduled haircut at Trios with our son in tow. It wasn't an ideal situation, but she hadn't been able to secure a babysitter and she brought along an arsenal of non noisemaking toys to occupy him. We have done this under different circumstances as necessity dictated. Every parent finds him/herself in that situation from time to time and we're extremely conscientious of the fact that people don't want kids scaling the walls in their place of business. Anyway, she walked in with our son and was immediately greeted by a look of "undisguised disgust" by the receptionist. She was told by the sneering receptionist that "We ask that people leave their children at home for the safety and comfort of our guests." Okay, so I understand the policy, but (a) it hadn't been communicated in advance, and (b) the rudeness with which it was conveyed was epic. My wife (a recurring customer) requested that the receptionist talk to the stylist and the receptionist repeated the same line with the same look of contempt on her face, just as if she were talking to a scam artist. She's now an ex customer, not because of the rule, but because of the treatment. read more

Didn't really realize that it was possible to screw up bangs so much. 10 years of getting bang trims and this place cut them like I'm a 12 year old boy. Not impressed. I'd rather drive to Denver than come here again. What an awful experience. read more

This place doesn't have enough stars! I had my hair cut by Denae (not sure I spelled that right), and I love it! Pretty good price for a cut with a shampoo, scalp massage, blow dry, and style. I will definitely be returning! read more

I have been a client of Trios for many years but will not be returning for spa services after today. I went in for a facial this morning which was my first experience in their new location. The new location has a lot to be desired. Instead of the separate area for the spa, the two spa rooms are at the back of the large open space where the styling area is. It does not the feel of going to a "spa". Not only that but the noise level was horrible. It took away from the relaxation level when you heard all the chatter and the people coming and going. The lighting in the room was very harsh which also distracted from the experience. Lauren did a good job with the facial itself but it could not in any way make up for the bad ambience. read more

Did some spying and found out that this is my wife's favorite place. I went in to buy her a spa day for our anniversary. The ladies treated me very well. My wife enjoyed her gift and raves about the quality of this place. read more

I love Karen ! I love Trios! Professional and consistent quality service ! Karen will give you honest feedback about what is an attainable result and what is perhaps of the mark ! I am so grateful for her and the team ! read more

$50 for a haircut ? She did a quality job but this shocked me. If I continue to go here I will be certain no less than 8 full weeks passes between appts. Hairstylists wonder why people resist tipping. 20% on top of $50. It's Fort Collins, not Los Angeles. On top of this they requested a VISA to secure that you don't pull a no show. Having serious reservations about returning. read more

I have had four appointments here. Friendly service, for sure. But the last two appointments were a disaster. They scheduled me wrong--for a bang trim--so I had to be bumped to another stylist, wait 20 minutes and then pay EXTRA for her to cut my hair because she was a different level. Today I had an appointment, they called only 15 minutes ahead (I live out of town, already on my way there) to say she was running late. I said I was on my way. Told they would have someone else start me, only to arrive and it was going to be more of a wait. I left, although the receptionist said she was trying to get me into a massage while I waited. I am a busy mom, when I have an appointment, I need to get it done and get out. I won't be going back. read more