Cancel

    Open app

    Search

    Trinity Management Services

    2.4 (415 reviews)
    Closed • 8:00 am - 6:00 pm

    Services - Trinity Management Services

    Property management

    Trinity Management Services Photos

    You might also consider

    Recommended Reviews - Trinity Management Services

    Your trust is our priority, so businesses can't pay to alter or remove their reviews. Learn more about reviews.
    Yelp app icon
    Browse more easily on the app
    Review Feed Illustration

    Reviews With Photos

    An example of the air quality in my apartment when the neighbor smokes.

    Management here does not prioritize tenant health and safety over profit. Due to a neighbor breaking community rules and smoking in her unit, my unit has become unsafe and uninhabitable due to the secondhand smoke. The air quality in my apartment is very unhealthy and hazardous. My request to be moved to a different unit for reasonable accommodation was denied for the sake of money. If I were to move into a different unit, I would need to accept a rent increase of $400+. Management said they would not honor my current rental rate if I moved units. I am stuck in unsafe living conditions for the sake of their profit.

    Vintage 1970s sink, scrubbed and polished. Includes rusty soap dish. 100% free of dirt.

    UPDATE #2: RENT ANYWHERE ELSE. Despite spending $275 for cleaning, $100 for carpet cleaning, and hours repairing an unrenovated 1970s apartment I lived in for 7 years and paid nearly 200k in rent for, Trinity Management Services charged me nearly $500 for cleaning and painting. Have a look at the photos I posted. Think I owe them $500? I now have to waste more time suing them in small claims court--which I will do. Please do yourself a favor and do not do business with these people. UPDATE: "The most unethical landlord in San Francisco." I advise anyone considering renting with Trinity to look elsewhere. The apartments are overpriced and the management company is unethical and dishonest. After nearly 7 years in my home at 2133 Stockton, I made the decision to move, rather than continue renting with Trinity Management Services. As a person with a disability, this has been indescribably stressful and challenging. Trinity had no issue trying to bully me and gouge me for rent as a loyal tenant, so I have been losing sleep about what the "chargeback fees" for moving out will be. Therefore I have spent several hundred dollars painting and repairing the apartment before vacating. Receipts and photos of my empty home have been posted below. After posting my Yelp review and speaking with a lawyer and a Rent Board counselor, Trinity was suddenly willing to negotiate without forcing me out on the street for 3 days, but still above market value and with the new addition of paying for water. I found a gut renovated 1 bedroom with an office and bay views nearby for what they wanted to charge me for my junior 1 bedroom that hasn't been updated since the 1970s. The bullies at Trinity also wanted me to provide an invasive note from my doctor stating that I was disabled and it would be unhealthy for me to move out of my home during a pandemic AND to sign a nondisclosure agreement--that's right they wanted me to sign away my right to say anything publicly about them and their unethical tactics. The lawyer advised me to just move and said Trinity is "the most unethical landlord in the city." When I said they're "the devil I know," she said I'd be in better hands with ANY other landlord. I will miss my old home, but I didn't feel comfortable after being lied to and gouged for rent by a company I have been loyal to for 7 years. If you are a current tenant and they are telling you these lies, push back. Better yet, just leave. It's a renter's market right now. If you are a prospective tenant, I advise you NOT TO RENT in any building owned by Trinity Management. Look around, you can do better. The apartments are overpriced. This company is awful. If you are considering 2133 Stockton, here are the pros and cons. PROS: - The building is old and dated, but very clean and well maintained. The maintenance crew are fantastic and quick to respond. - It's centrally located and in a safe neighborhood. Bianca and office staff are also very responsive and easy to deal with. I feel bad for them having to be the mouthpiece for the horrible company they work for. CONS (besides the ethics issues): - The walls and floors are paper thin. I can hear my upstairs neighbor snore and my next door neighbor's phone buzz. The floors creak. If your neighbor is showering or even running a sink, the pipes HOWL and are loud enough to wake people up. You can hear entire conversations even when people are speaking in a normal voice. - Most of the apartments have ugly light beige carpeting that gets dirty really fast (light carpeting in the middle of San Francisco is a bad idea). You'll need to pay to have it regularly cleaned. - The appliances are the cheap and fall apart. - Security has been an issue for years (read the Yelp review about the carjacking and Trinity's response). I have had thousands of dollars worth of packages stolen. Trinity didn't do anything about this until recently by installing a camera and moving the mailboxes beyond the gate. I think they only did this because thieves started breaking into the mailboxes and damaging Trinity's property. They don't really care if your packages are stolen or carjackers have keys to the building. - The patios are nice, but be warned you will have a LOT of seagull poop all over and the back of the building is an insane wind tunnel most days. It limits how often you can enjoy your patio, even in good weather. - The laundry machines are expensive, break a lot, and there aren't enough of them for a building this size. Finally, I've heard from former neighbors and Yelpers that they play games with your security deposit, so I've attached photos of my apartment when I moved out. It has been professionally cleaned and carpet shampooed. I have in writing that I will not be charged for paining. If my deposit is paid back in full, I will provide an update.

    URGENT for current and potential tenants. Request specifically to have your bathroom vents cleaned and then verify. I asked for this to be done over a 6 month period. After confirming with the property manager that they had verified it was in working order and clean, I opened it up to verify and found a horrific scene. See attached photos.

    I prepare to fill this form coz they don't respond email for over 2 weeks....
    Momoko S.

    I have to say: stay away from 2000 broadway! Even I moved out for over 40days but they keep giving me a lot of headache!!! After the toxic smoking issue I had no choice but ask to transfer to #901 from #1002~ before the transfer, leasing Agant Kim told me that was the best choice for me but they didn't disclose there was going to have a laundry room turning down project right besides the room... they are not trustworthy. So in 2000 Broadway way I moved from #1002 to # 901 on Jan 16, but after I knew that news I tried to change to another unit but none of them wanted to help! They don't care!!! so I chosen to move to another trinity's building on Jan 25th 2020. What shocked me is I didn't live in 2000 Broadway in Feb, but I received the Feb rental bill for $2799. they charge me $95 moving-out deep clean fee, $45 painting fee coz they tell me there is the pencil spot on the wall, which excited before I moved in... I even don't have pencils!!!! also they charge the carpet shampoo fee for $89, for this part luckily I claimed it when I moved in coz this stain was so obviously so there was evidence on the paper they can not deny the carpet stain's responsibility. But for the one pencil spot on the wall I didn't even thought that would be an issue so i didn't claim it on the paper. Until today is over 40 days after I moved out but I don't receive any of my deposits refunded! So I emailed the 2000 Broadway- Rob last two weeks for two emails but there is no any response!!!! In the second email I told them if they don't respond I will consider to fill the small claims complaint form but they still no response~ I called the helpline at 415-5636333 last Friday and told the helpline staff my concern, he told me he would send the message to Rob for priority message that day.... nothing happen .... I don't know how to describe their management and the way to treat the tenants... I can attach some pic when I move out from #901 which is tidy and clean maybe the stove need to be clean but this doesn't take one hour deep clean fee for $95!!!! I just stayed in the unit for 9 days how come they want to charge me so unreasonable fees???? For the one existing painting spot? I am filling the form and will sent to them soon!

    Found this posted on the front gate of the building this morning.  Terrifying.
    Sunny S.

    Please see the attached photo. I found this message posted on the front gate of 2133 Stockton Street at 7 am. It's a harrowing account of a resident who was robbed at gunpoint right outside the apartment building. The robbery happened on Saturday at 10 pm, leaving this person without a car and without keys to the building's perimeter doors and his/her own apartment. When this person called Trinity Management, they refused to do anything and told him/her to not to expect any help until Monday. Isn't that lovely? When I went out again at 5 pm, the message had been taken town. I normally like to walk to Safeway or Trader Joes for groceries in the evening, right before dinner. Now I feel like I have to make sure to get all my errands done before sundown because I am terrified for my safety. This is not an isolated incident. It's part of a disturbing pattern. I had a package worth hundreds of dollars stolen. Several other people had their packages stolen. Two families on the ground floor moved out after some rando started regularly jumping in and out of their patios to get inside the complex from the Worden back alley. You know what would have prevented these incidents? Security measures: cameras everywhere and/or a security guard. Residents have been complaining about incident after incident and begging for heightened security measures, but management simply doesn't give a damn, and will continue to do nothing that will cost them money.

    Junior 1 bedroom
    Robert O.

    The front desk staff are extremely pleasant and friendly especially, Lalita. She always says hello and has a smile on her face. I have not experience any negative issues as of yet The have an easy portal to pay your rent ,and washer and dryers on every floor. They seem to be constantly cleaning.. The location is very convenient to MUNI and BART.. We have since moved out and I was worried that I was not going to get my deposit back. I am pleased to report that I received 100% of it back. I did spend a lot of time following all the items on their exit paperwork..

    Horrific, Cars getting broken in every week

    See all

    9 years ago

    Helpful 0
    Thanks 0
    Love this 1
    Oh no 0

    10 months ago

    Helpful 2
    Thanks 1
    Love this 1
    Oh no 1

    1 year ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    1 year ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    2 years ago

    Helpful 2
    Thanks 2
    Love this 0
    Oh no 0

    2 years ago

    Helpful 2
    Thanks 2
    Love this 0
    Oh no 1

    2 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    3 years ago

    Helpful 2
    Thanks 2
    Love this 1
    Oh no 0

    5 years ago

    Business owner information

    Photo of Trinity M.

    Trinity M.

    A member of the Trinity team will contact you to discuss further.

    Helpful 6
    Thanks 1
    Love this 0
    Oh no 0

    2 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Elda S.
    34
    22
    13

    3 years ago

    Business owner information

    Photo of Trinity M.

    Trinity M.

    Helpful 2
    Thanks 1
    Love this 0
    Oh no 0
    Photo of SR C.
    2
    28
    9

    4 years ago

    Helpful 4
    Thanks 1
    Love this 0
    Oh no 0

    4 years ago

    Business owner information

    Photo of Trinity M.

    Trinity M.

    Helpful 3
    Thanks 1
    Love this 1
    Oh no 0

    6 years ago

    Business owner information

    Photo of Trinity M.

    Trinity M.

    Helpful 5
    Thanks 1
    Love this 2
    Oh no 0

    2 years ago

    Had some issues with my apartment and Quincy solved them. He's very polite and professional! Thank you for your help!

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    6 years ago

    Business owner information

    Photo of Trinity M.

    Trinity M.

    Helpful 2
    Thanks 1
    Love this 1
    Oh no 0

    3 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    4 years ago

    Business owner information

    Photo of Trinity M.

    Trinity M.

    Helpful 4
    Thanks 1
    Love this 0
    Oh no 1

    7 years ago

    Helpful 3
    Thanks 0
    Love this 0
    Oh no 0

    10 years ago

    Helpful 13
    Thanks 0
    Love this 4
    Oh no 0
    Photo of Robert O.
    64
    286
    358

    13 years ago

    Helpful 3
    Thanks 0
    Love this 4
    Oh no 0

    17 years ago

    Helpful 15
    Thanks 0
    Love this 10
    Oh no 0

    11 years ago

    Helpful 3
    Thanks 0
    Love this 1
    Oh no 0

    3 years ago

    Business owner information

    Photo of Trinity M.

    Trinity M.

    Helpful 2
    Thanks 1
    Love this 1
    Oh no 0
    Photo of El Y.
    22
    36
    4

    8 years ago

    Helpful 9
    Thanks 0
    Love this 2
    Oh no 0

    6 years ago

    Business owner information

    Photo of Trinity M.

    Trinity M.

    Helpful 3
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Kate R.
    206
    3
    0

    9 years ago

    Helpful 7
    Thanks 0
    Love this 2
    Oh no 0

    6 years ago

    Business owner information

    Photo of Trinity M.

    Trinity M.

    Helpful 1
    Thanks 0
    Love this 1
    Oh no 0
    Photo of Leena S.
    82
    96
    20

    9 years ago

    Helpful 5
    Thanks 0
    Love this 1
    Oh no 0

    6 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    6 years ago

    Business owner information

    Photo of Trinity M.

    Trinity M.

    Helpful 1
    Thanks 0
    Love this 1
    Oh no 0

    6 years ago

    Helpful 2
    Thanks 0
    Love this 1
    Oh no 0

    8 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    6 years ago

    Business owner information

    Photo of Trinity M.

    Trinity M.

    Thank you for sharing this awesome story! We love to hear it :)

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    6 years ago

    Helpful 2
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Dhrumil P.
    593
    51
    17

    9 years ago

    Helpful 2
    Thanks 0
    Love this 0
    Oh no 0

    15 years ago

    Helpful 15
    Thanks 0
    Love this 3
    Oh no 0

    12 years ago

    Helpful 22
    Thanks 0
    Love this 5
    Oh no 0
    Photo of Ken A.
    13
    6
    0

    14 years ago

    Business owner information

    Photo of Rob W.

    Rob W.

    Helpful 16
    Thanks 0
    Love this 1
    Oh no 0
    Photo of julie r.
    169
    28
    0

    14 years ago

    Business owner information

    Photo of Rob W.

    Rob W.

    Helpful 16
    Thanks 0
    Love this 2
    Oh no 0

    Page 1 of 11

    Trinity Management Services Reviews in Other Languages

    Ask the Community - Trinity Management Services

    How do I get in contact with the corporate office? I'd like to get in contact with whoever manages the Property Manager and Assistant Property Manager at the 33 8th Street property.

    If you Google Trinity Management LLC corporate office it will give you the number I'm wondering if your issue was resolved my guess is no I've lived at one of their properties for a while now and It was a beautiful new building and they don't take… 

    What is the email address of Trinity Management Services if you need to reach their Corporate office? Only the phone number is listed on their website.…

    HI Michelle, Could you please email your direct email address and we will forward it on to someone in the corporate office?… 

    Are service dogs allowed?

    As far as I know yes they are. I know of a couple who lives here and has a service dog.

    Don’t See Your Question? Ask Away!

    Review Highlights - Trinity Management Services

    “Lalita is a great receptionist she has helped me on numerous occasions with UPS and other mail delivery.”

    Mentioned in 14 reviews

    Read more highlights

    You might also consider

    Verify this business for free

    People searched for Property Management 2,950 times last month within 15 miles of this business.

    Verify this business

    Alexandra Moari - Fallon Place/Taylor and Vallejo roof deck view.

    Alexandra Moari

    (238 reviews)

    Polk Gulch, Nob Hill

    It was a pleasure working with Alexandra from start to finish. She is incredibly professional,…read moretimely, thorough, and truly a problem solver. When a challenge arises, she doesn't just identify the issue--she quickly works toward a solution, often finding creative ways to keep things moving forward. What stands out most is how much she genuinely cares about her clients and the people she works with. She is responsive, collaborative, and committed to creating a positive experience throughout the transaction. I would gladly work with her again and highly recommend her to anyone looking for a knowledgeable and dedicated loan professional.

    Exceptional Property Manager - A Rare Find…read more After going through three previous property managers, I was incredibly fortunate to find Alexandra. Within just the first one to two months of taking over my rental property, she accomplished what my prior property manager had failed to deliver over the previous 2.5 years. One of the first things she tackled was coordinating and project managing major property improvements. She found qualified contractors to completely redo my front concrete driveway and resolve a long-standing issue with an unfinished backyard patio deck. We later discovered the deck had been partially built incorrectly and did not conform to the original architectural plans. Alexandra managed the entire process from contractor selection and oversight to final inspections and sign-off. She also successfully addressed tenant compliance issues that previous property managers had been unable or unwilling to resolve. What truly sets Alexandra apart is her network of trusted, highly skilled, and reasonably priced contractors. Every contractor she recommended had a proven track record, and the quality of work consistently exceeded my expectations. Alexandra treats your property as if it were her own. She genuinely looks out for your best interests, advocates for property owners, and approaches every challenge with professionalism and creativity. She is highly communicative, proactive, prompt, and always thinks outside the box. Instead of having to constantly chase updates, I received regular status reports and progress updates, sometimes daily, which gave me tremendous peace of mind. She also has a unique ability to treat tenants with respect while still holding them accountable. Even with less cooperative tenants, she was able to achieve compliance professionally and effectively. When it came time to sell my property, Alexandra once again proved invaluable. She strategically connected me with a trusted local real estate agent who had extensive knowledge of the area and guided me through the process. The property went under contract within two weeks and has now successfully closed. Beyond property management, Alexandra is exceptionally knowledgeable in construction, contracting, real estate transactions, and local regulations. Her broad expertise makes her an incredibly resourceful asset and someone you can truly rely on. Since Alexandra took over my property, I was able to be virtually stress-free, knowing my investment was in capable hands. Trustworthy and effective property managers are incredibly hard to find, and Alexandra is genuinely a rare find. She is worth every penny, and I recommend her without hesitation. Thank you, Alexandra, for your dedication, expertise, and outstanding service.

    Ukiyo Property Management - We manage rental properties in the Grand Lake area of Oakland.

    Ukiyo Property Management

    (59 reviews)

    Uptown

    My partner had to decide to rent or sell his house. We met with Nick from Ukiyo twice and we were…read moreso impressed with his knowledge, direct approach and patience. We were looking forward to having them manage our rental and felt very confident with the selection based on the support and communication provided. We have had to put renting on hold but Ukiyo will be our first call if we decide to move ahead.

    We saw a property on the Ukiyo website, and they quickly accommodated a tour. My partner toured the…read moreunit and loved it, so we applied. Saj was in touch with us frequently through the application process, but once our applications were submitted, communication was less consistent. That said, we found out the next day that we were approved! At least, we thought we were. Nobody at Ukiyo had confirmed whether we have pets (we do, and didn't want to double-list them with multiple adults applying), so they had to recalculate the deposit and needed us to provide vaccination records. Once we did so, we paid the deposit and went to bed, feeling like the next day we would pick up keys to our next home. Instead, we found out that the property owner doesn't allow pets, and that our entire application process was wasted. Not only are we not moving into what we thought would be our home for the next decade, but also we're having to find another option and wasted a week of time and energy. I can't claim I understand property management. That said, either the owner provided incorrect information to Ukiyo (in which case Ukiyo needs to do a better job screening owners since they "don't work with just anyone" according to their site) or Ukiyo didn't ensure that they had the correct information in their listing. Whichever is the case, the entire process has left us with a terrible impression of Ukiyo's business. It's already exhausting enough to navigate bay area housing without this kind of mess.

    Progressive Property Group

    Progressive Property Group

    (162 reviews)

    I had the pleasure of working with Dace from Progressive Property Group for listing my apartment…read moreunit. Dace has been an incredible partner in getting the house ready for the market, finding the perfect candidates, and going above-and-beyond throughout the whole process. Everything was crystal clear from the get-go, any and all questions answered, no doubt was left on the table. If you want to rent out your property, I would highly suggest sending a message to Dace and see what this group has to offer. It makes the whole process very easy and smooth!

    WARNING TO RENTERS: Avoid Progressive SF Property Group. Do…read morenot be fooled by positive reviews from property owners. Progressive SF Property Group (PPG) is hands-down the worst property management company I have ever dealt with. Extreme Neglect & High Utility Bills: It took over a year to fix the lack of any hot water in our kitchen sink, and four months to fix a scalding-hot shower issue caused by a simple shut-off valve their plumber missed. This neglect drove our gas bill up to $300-$470/month despite minimal usage and that includes include all 3 available discounts for budget billing, medical baseline, and -$108.36 for CARE, despite our minimal use of utilities. Unfair Blame & Extortion: Management routinely blames us for building-wide issues we have nothing to do with, including 114-year-old plumbing failures and laundry room floods we had no part in--even attempting to extort over $1,300 from us for damage caused by others. Today, another flood was caused yet again because of the washing machine, but it couldn't have been us because we haven't done laundry here for weeks because we are so afraid to do laundry here because we are worried they will try to blame us yet again for another issue we did not cause, and try to extort us into paying them for it. They also say we are unusually noisy, but our neighbors are louder than us, plus we work night shifts remotely and are usually asleep during the day, so it makes sense we would make some noise by entering and exiting the building at night . Our neighbors kid screamed loud enough for a nice old lady to ring our doorbell and ask us if the kid was okay, because she could hear the screaming from the street! The walls are paper thin. Forced Financial Liability & Harassment: After an uninvited individual caused a fire in a storage area, PPG illegally forced us to pay out-of-pocket for fire remediation. The fire report states that there was NO DAMAGE done to the property because the fire was put out almost immediately, thanks to the quick action of my boyfriend. They demanded we hire a remediation company and pay for it out of pocket immediately, so we did. We hired a professional company, cleaned the space, and provided receipts and photo proof, even went as far to sweep and mop ourselves 2× & send even more photos, because Kenny Thompson the property manager demanded we do so. Despite all of this, now PPG falsely claims we did nothing to remediate and now have served us a 10 day notice to cure or quit, won't tell us what needs to be done to cure the issues they're having, and won't look at proof proving our innocence because they want to kick us out by August 3rd, 2026! Hypocrisy & Lack of Transparency: They constantly hide behind an "uncontactable" HOA when refusing repairs or safety requests (like viewing camera footage after our friends dog was stolen outside the building, or claiming to not offer lockout services), yet weaponize the HOA to spy on and harass tenants in real time. Retaliation & Illegal Eviction Tactics: Because our rent is significantly below current market rate, PPG is actively trying to push us out. They served a vague "10-Day Notice to Cure or Quit" without explaining how to cure it, while refusing to look at evidence proving our innocence. Bottom Line: They are fake, retaliatory, and actively try to illegally pass property damages they should be paying for themselves onto tenants. Avoid renting from PPG at all costs. We believe they want to kick us out because we rent our apartment for significantly below market rate because we signed our lease before the AI bubble, so they want to kick us out so they can rent this 690 sqft apartment to some other poor sucker for probably $3500, or more! I have recently learned the fire should not have even been our legal or financial responsibility fix, since the person who caused the fire wasn't our guest willingly at the time of the fire, it should have been on them to pay for the damages. If they insist on trying to kick us out, I will just have to bring them to small claims court and get a lawyer to defend us against this wrongful and abrupt eviction, because they have zero evidence to back up the majority of their claims, and all of the issues we were actually responsible for were isolated incidents that happened several months ago, and were smaller issues, such as our guest accidentally ringing our neighbors doorbell a single time at night, which they also included in the 10 day notice, despite the fact it only happened a single time, and it happened 6 months ago. Do NOT rent from these people, they are horrible and be fake to your face, they will try to kick you out over stuff that isn't your responsibility, and they will try to illegally force you to pay for it as well. If I could give negative stars, I would. We want to leave, we just don't want to be rushed to leave by August 3rd!

    Rentals In SF

    Rentals In SF

    (218 reviews)

    NoPa

    Liz Pisco made the rental process easy which is appreciated especially considering how difficult it…read moreis to find a place in SF. She was always responsive and provided exactly what was required to submit an application. Thank you, Liz for helping find the perfect apartment for me!

    I applied to a Rentals in SF listing a couple of weeks ago. After touring a rental unit and talking…read moreto the guy showing the place (Greg, Liz's assistant), I immediately applied online and paid an application fee. I was told the landlord was evaluating multiple applicants and to wait for the final result. I was eventually not selected. But instead of refunding me for my application fee, Liz simply told me that my materials were good for up to a month if there's another listing that I'd like to apply to. This was a violation of California law AB-2493, which states that the landlord must refund your application fee if you're not selected. After voicing this compliant, Jackie responded to me immediately and offered to help me get a refund on my application fee. I'm glad to know that there is indeed a process for rental applicants to get back their application fees if they're not selected. However, this overall experience has still left a nasty taste in my mouth. Honestly, this was the most difficult rental company I've had to deal with during my recent apartment search. I suggest Rentals in SF leasing agents provide applicants with clear guidance on the application fee refund process, if applicable. In general, the leasing agents can also do a better job of handling the overall application process because they left me waiting to hear back from the landlord and failed to provide insight into the decision process. This just gave me false hope that I was still getting considered.

    Brick + Timber - A bedroom that feels like a retreat--space, comfort, and style combined

    Brick + Timber

    (447 reviews)

    Pacific Heights, Marina/Cow Hollow

    A fair update to the review above. This review was posted April 25, 2026. On May 12, Brick+Timber's…read morecommunications team reached out to resolve the issue, and once escalated it moved quickly: the rotten wood framing was repaired and my windows were fully replaced on May 22, 2026 -- ten days after their team got involved, and just under four weeks after this review went up. The issue is now resolved, and I'm grateful for the responsive, expedient service once it reached the right people. Credit where it's due.

    This location (Brick and Timber) has not gotten better in the 8 months I've lived here. Absolute…read morenightmare trying to find parking, even paid parking is very difficult to get! If you have a vehicle do not come here. I have had to park several times on the street even though I pay $300 a month for a almost impossible parking spot when another car is parked there and would come home after a 12 hour shift at the hospital to find someone parked in my spot. They tell you to call security so we always did, security recommends to find another place to park because they won't do anything until they have placed 3 messages on the vehicle before (scheduling) a tow truck. After parking on the street I would be rushing to leave for work and have a car parked directly behind me and would have to yet again call security then security states I should call the police for an illegally parked car. Now I had to call the hospital I work at to let them know unfortunately you're going to be very late leaving the hospital understaffed. Parkmerced (management team) know this has been an issue for a long time and make it clear to the tenants this illegal parking is not their problem. *photos attached* Parkmerced is Responsible for the safety of its tenants and should be reporting/calling in illegally parked vehicles as they create a hazard for emergency vehicles and tenants, this is only enforced during the day, it Needs to be enforced at night as well. My vehicle has been broken into and at our apartment building at 150 Font, packages are stolen frequently (ours several times in our 8 months). Property management team have a camera where the packages are delivered, when we report packages were stolen the security team states we need to file a police report before they will take any action. It is not safe to have deliveries here. If You like cockroaches and rats, it's so bad here due to the trash that is left around and buildings not really maintained or monitored. This apartment complex had to be sued to be proactive on maintenance by contracting out to actual contractors to help keep essential equipment working because Parkmerced management couldn't handle it. The front desk staff are rude and I had to show the new tenant how to use the online app as the 2 front desk staff had no idea and spent the entire time telling tenants there is nothing they could do and to put any/all requests through the app (that they didn't know how to use). The property management company to oversee this property is not equipped to handle something of this scale. The owners/stakeholders need to terminate their contract and get another property management company to manage this property. Recommendation: increase the amount of parking by removing the grass from the center of the road and place additional parking spaces in one direction. You can do this with little effort or cost. Example photo #8 of grass center. Also, place lines along the road of each individual parking space, right now people are parking in every direction because there is nothing indicating which then often people take what's considered two parking spaces. Do something because it's obvious and from what I been told from other staff members at Parkmerced (Brick and Timber) Nothing is being done. Parkmerced Actually Enforce your rules and yes it's your responsibility as the property management company to keep our community safe! Have these vehicles towed, post more signage about being towed!

    Trinity Management Services - propertymgmt - Updated September 2026

    Loading...
    Loading...
    Loading...