I was traveling out of Texas and broke an existing crown. I reached out to Conroe Family Dentistry…read moreto request an appointment on my return. As a new patient, the Scheduling Staff worked with me to get me in to see a dentist within 10 hours of my return home. Doctor Graham took all the proper steps to make me feel relaxed and destressed. She answered all my questions before she started any work. The Dental Assistant performed in the same way, working to remove any worries or concerns. Great Teamwork! Conroe Family Dentistry has latest new and high-tech equipment to provide the highest quality of treatment. Upper and Lower teeth were scanned using AI, so they could recreate the proper bite fit. The fitting scans were entered into a high-tech Milling machine that then went about cutting, sizing and aligning a new crown. The entire process from sitting down in the chair and out the door with a perfectly fitted and installed crown was less than 90 minutes. I was referred to Conroe Family Dentistry by a family member. I have now moved from a Dental Care Center and Dentist with a 30-year relationship to Conroe Family Dentistry. Very up to date equipment, well trained staff, and most of all, a stressless experience.

This dentistry is hands down the best in Conroe. I recently had my wisdom tooth extracted, by Dr…read more Robins and this was actually my first time going to them, the staff is very friendly, attentive and knowledgeable. I definitely recommend if you need any dental work.

I have been coming here for the last year and I'm impressed with their professionalism,…read morecommunication, and care of patients. I see Dr. Yu and she is kind and witty. All staff are friendly and knowledgeable. I love the hygienists Melissa and Robin. They are very kind, patient, and thorough in their care when getting my teeth cleaned. I would definitely recommend this dental office for all dental care. They are also located in a shopping center which is perfect for running errands or shopping.

I would stay away from this place unless you like throwing money down the drain. Poor customer…read moreservice and outrageous prices conoaredto other higher rates dentist in the area.

I've been seeing Dr Shao for 3-4 yrs. My whole family goes to her too…read more She and her staff are always so great at making sure my appt is swift but also comfortable. I never sit around waiting. They're professional but also fun - which I love! Dr Shao shows true care to me as a patient. She asks me constantly how I'm feeling, how my numbing is, and how my pain levels are doing, and she always follows thru to help me. Highly recommended!

Great employees, good office --vintage feel, and informative doctor. Had some veneers, crowns, and…read morewhitening done with some minor fillings. Ask for the compounded gel, It makes a world of difference and I didn't feel the injection at all. Been to over 10 dentists in the past 20 years due to having to move a lot, and I enjoyed this one the best. Will be back. Hopefully i won't need to move anytime soon. The office and employees are super though, so I may fly back for my care. -Lindsay

I have been to many dentist in my life and I can easily say Dr. Burton is the best I have ever…read moreencountered. He always starts by taking time to speak personally with you and has a very friendly disposition. He will explain what he is going to do in the procedure with as little or as much detail as you want and explains what he is doing during the procedure. The staff is wonderful and the Jaime, the Dental Hygienist, is very thorough and takes her time to do great cleanings. I've had numerous cleanings, and one dental implant performed and have zero complaints. At one point they went out of network on my dental plan but I continued to go there regardless. Wonderful group.

Great service, happy employees, knowledgeable doctors and staff. I was a new patient and felt very…read morewelcomed.

There are many good dentists in The Woodlands, yes, yadda, yadda, yadda. I get that. BUT, Dr. Aaron…read moreGlick, at Solomon Dental, is a young professional you should get to know. His education, back-ground, GPA, etc., etc., etc., are beyond reproach. "Cum Laude from Brandeis University, where he majored in Neuroscience, Psychology, and Biology. He then pursued his dental doctorate at the University of Texas Health Science Center at San Antonio Dental School and was in the top 10% of his class. As a dentist, he has achieved Fellowship with the Academy of General Dentistry, which is a distinction that less than 10% of dentists in the United States hold. He is also a Fellow of the International College of Oral Implantologists, a Diplomate of the American Board of Dental Sleep Medicine, and a Qualified Dentist of the American Academy of Dental Sleep Medicine." All that's wonderful. I'm proud for him. BUT, that's not the point of this writing. What is exceptional in my mind, is Dr. Glick possesses the unique "chair side manor" of being able to translate the very technical nature of the problems/repairs/goals and objectives he and the team have discovered to a Real World, easy to understand explanation. And, with options. One can tell Dr. Glick genuinely cares for the welfare of his patients. I am absolutely convinced, because Dr. Glick choses to offer his great bundle of abilities to those of us in The Woodlands, we are the winners!

Don't see Dr. Helen Sergerie at Sagewood Dental for a serious problem, she can't do anything. At…read moreleast that's what she told me! About 6 mos ago,I came in for a cleaning and check up, which was fine. A week later I developed severe pain in a back molar that already had a root canal. Dr. Helen Sergerie diagnosed an infection and prescribed an antibiotic and told me the only tx was to pull the tooth. I asked her multiple times, isn't there any way to save the tooth? No, she said , it must be pulled and sent me to an oral surgeon. I was told the surgery involved IVs, implants, tooth replacements and 6 mos before I would be finished. I went home to consider and took the antibiotics for 4 days and when I was still having pain, I called Dr. Helen Sergerie to ask if another antibiotic would be more effective. She said, Sorry, there's nothing more I can do. Wow, never got that from a Dr before! I finished taking the antibiotics and every day used alot of Listerine and the infection with its pain went away. I wasn't sure about all that other tx so waited to see how the tooth did. 6 mos later, no problems but I needed another teeth cleaning so stupid me, went back to Sagewood. Yup. Got another infection with that same tooth. Well I couldn't believe that my tooth couldn't be saved so I went to my previous dentist at Sterling Ridge Dental. One look and Dr Cope said, absolutely, that tooth can be saved! He sent me to Advanced Clinical Endodontics, (ACE) and sure enough they performed a re-root canal and prescribed strong antibiotics and finally cleared up the infection and fixed the problem with the tooth. One day! Not 6 mos! Stay away from the revenue focused, Dr. Helen Sergerie.

Providing an updated review to let fellow Yelpers know my crown split in half while biting into a…read moresoft roll, just a year and a half after getting it. Now I was told when I got it that crowns had a 5 year warranty but ONLY IF I came back to see this dentist every 3 months for a deep cleaning. As you can tell from my previous review, there's no way that was happening. So I now unfortunately have to pay for an entirely new crown from another dentist in less than 2 years. Consider yourself warned.

I spent nearly $7,000 at Spring Smile Dental and was shocked by the lack of professionalism I…read moreexperienced. When I picked up my partial, it was handed to me with no instructions, no aftercare kit, and no container I had to go back just to get a case. During my two extractions, the assistant, Marrisa, was having a full conversation with another staff member while I was choking on saliva and blood, receiving little to no help. This happened multiple times and felt completely unprofessional and unsafe. I was told my pain medication and antibiotics would be called in, but when I went to the pharmacy, no prescriptions had been sent. After speaking with Marrisa hours later, I was still left without the medication I needed just minutes before the pharmacy closed. I would not recommend this office. The care, communication, and attention to patients are unacceptable, especially after paying such a high amount.

Entire staff welcoming and friendly. Doctor was gentle and explained everything very clearly.read more

I have used several Dentists over the years but Dr. Romero out classes them all. My wife first used…read morehim when he was in Atascocita, TX. He later relocated to Conroe, TX. We liked him so much that we drive an additional hour to get to his new office. He is very thorough at explaining the problem and any type of action he can take. He will also offer different options if there are any. His staff is also very friendly and helpful. I highly recommend using Dr. Romero.

Dr. Robins is a must see!…read more I had a short time under the care of Dr. Robins due to a transfer to Chicago. There has been no one whom I trust more with my mouth fallowing a root canal, along with other procedures. Such have impacted my daily life in the best way. I would come back to Texas just to be under the comfort and confidence of His care.

Know your dental benefits and verify your treatment estimate yourself…read more I'm writing this because I hope our experience encourages other patients to become informed consumers of their own dental care. Treatment plans are estimates, but before agreeing to thousands of dollars in dental work, review the charges and independently verify anything that doesn't make sense with your insurance company. I'm very glad I did. My husband received a treatment plan at Sterling Ridge Dental involving multiple crowns. Our Delta Dental PPO covers crowns at 60% in-network, yet one crown was estimated at approximately 45%. When I questioned this with the office coordinator/manager, Theresa, I was told perhaps our benefits had decreased and was advised to contact Delta myself. I did. Delta confirmed our crown benefit was still 60%, consistent with estimates we had received from other in-network providers. Unfortunately, my conversations with Theresa became increasingly uncomfortable. I found her demeanor dismissive, passive-aggressive and at times hostile simply because I continued questioning discrepancies in the treatment estimate. At one point, she suggested another provider may have obtained a different result by coding a different tooth and said their office would not "unethically" code the wrong tooth to obtain coverage. That was never what I requested. I simply wanted to understand why their estimate didn't reflect the benefit Delta confirmed. I also questioned separate D0350 photographic image charges for the crowns. Theresa told me these photographs were needed as documentation/proof so the practice could get paid by insurance. I specifically verified this with Delta. The representative told me D0350 photographs are NOT required for crown reimbursement and that standard dental radiographs, including periapical (PA) x-rays, can be used when additional documentation is necessary. PA x-rays are covered under our plan. I understand an office can choose its own documentation practices. My concern was being charged separately for something presented as necessary for insurance reimbursement when Delta told me that specific photographic code was not required. This was especially confusing because during our consultation, the dental assistant took intraoral photographs and specifically told us they were for internal office use and were not something we would be charged for. When I continued questioning these issues, Theresa became more confrontational and told me, word-for-word, "We're not going to let any insurance company dictate how we run our business." She also told me I was "lucky that we accept your dental benefits." I wasn't asking insurance to dictate how they practice dentistry or asking anyone to improperly code anything. I was asking reasonable questions about our coverage and financial responsibility before committing to substantial dental work. Theresa ultimately proposed obtaining a formal predetermination from Delta. She also attempted a three-way call with Delta, but I was disconnected/hung up on and she never called me back. Within approximately the same week or the following week, I received the predetermination we had been waiting for, yet I still received no follow-up from Theresa. Ultimately, this wasn't about one relatively small fee. It was about transparency, professionalism and how legitimate patient questions were handled. We intended to establish long-term care here. My husband had substantial dental work to complete, I had scheduled my own new-patient appointment, and we potentially would have referred others. Instead, we canceled his treatment and future appointments, canceled my appointment and chose to seek care elsewhere. My advice: KNOW YOUR BENEFITS. Request an itemized treatment plan, review the charges and call your insurance company when something doesn't make sense. No patient should feel intimidated, pressured or "lucky" that their insurance is accepted simply because they ask questions. Being an informed patient is not being a difficult patient.