HORRIBLE! I have had 4 appointments for mosquito spraying. No one ever shows up or calls to say…read morethey can't come. I have lost work hours and money over this. I wouldn't keep trying but I bought a Groupon for them. NOT WORTH MY EFFORT! I would give negative stars if I could.

Great Experience…read more Jonathan and Gilde came, inspected and took care of our issue. We saw 1 bug, called, they visited, and then came back 2x more to apply to ensure no further issues. I cannot recommend them enough.

This company was highly professional, knowledgeable and responsive in putting an end to a…read morepersistent pest situation my folks were dealing with. They definitely know what they're doing, and their service really is first rate. I can't recommend them highly enough.

Highly Recommend! Theresa has been top notch. She always answers the phone when I call, is a…read moregreat listener, kind, friendly and is very professional. First Rate Solutions (servicing area near Cornwall, NY) sent Sam to our rental home for a free estimate and was available to provide our first treatment on the same day. Sam was on time and answered all our questions and concerns. We have 3 dogs and Sam was thorough with explaining our treatment options with consideration for the pets. Theresa always gives me a courtesy call or text message before anyone from their team shows up at the rental property we are in. Theresa scheduled a follow up visit a week later just to make sure we were happy with initial treatment. It was at this visit that Sam removed a couple wasp nests without hesitation. We have been thoroughly satisfied with First Rate Solutions, highly recommend them and have happily and confidently committed to quarterly care. Thank you First Rate Solutions for your attention to detail. May God Bless You.

Ralph called 20 minutes ahead of arrival, showed up in a clean jumpsuit with company name…read moreembroidered and clipboard in hand. He walked through my basement, looking over the home inspector's report to locate the wood-boring insect damage indicated. Saved me over $1000 and months of waiting by confirming that damage was not caused by termites, but by wood-boring beetles. He explained everything clearly and in detail, and sent a written estimate the following day just as I had asked. A level of professionalism rarely seen today. Thank you.

Good and prompt service. Knowledgeable and friendly techs. Will guarantee their service within 6…read moremonths. Good value. We have them for rodent removal and bug exterminating.

They were fast and sympathetic to my needs. I needed help right away and they came within the hour…read more I was infested with bedbugs from my laundromat. I was going to see if I can take care of the problem myself but I went online and found them instead. They did all the work. They moved what had to be moved in my apartment to get to source. Not only did they kill the little critters but also sealed my mattress to prevent any further infestation. I highly recommend Ecology EP. If you ever come across this problem, do give them a call. Like I mention before they were courteous and expedient.Their prices too were reasonable and below the competition. For the relief they gave me, it was worth it.

I had bedbugs once before in 2007, and I've seen how other companies operate, so it's not for…read morenothing when I say I'm extremely impressed with Ecology EP and Arnold the director. (N.B. I will alter this review if their work doesn't hold up, so please take comfort if this is still here and still has five stars three months from now.) The thing is, when I woke up this morning to find a live bedbug walking across my comforter in front of my nose, I instantly went into full panic mode--not because bedbug bites are so terrible (you'll survive)--but because the PROCESS is MISERABLE. Here was what was horrible BEFORE I found Ecology Ep: *Landlord pretended like he'd never heard of such a thing, and only begrudgingly sent his "exterminator" who sprayed with generic chemicals around the perimeter and left me with hopping mad bedbugs. (Note to 25 year old me: Small Claims Court is your friend.) *I was poor and as a result (or so I thought) the guy I could afford said that I had to do a lot of work on my own. Meaning: *Bagging up everything I owned. *Carrying everything that I could wash to the laundromat. *Dry cleaning what I could afford to dry clean and throwing away the rest. *Buying a new mattress cover and putting it on my infested mattress all by myself. *Throwing out half my furniture. *And even then he had to come back twice, probably because I didn't do everything correctly (given that I was doing it all by myself.) Arnold put me through none of that. It was AMAZING. Here's why: *Great price written right on the website--and LESS than what I paid in 2007. That's shocking--you'll see why in a minute--but it was also great because it meant I could call my landlords and say: "Here's what we're doing, THIS is the price, you're legally obligated to pay for it, and we're doing it tonight before the problem becomes insane. Also, it's coming out of my rent." They said, "Oh my god oh my god fine!" *They guaranteed the work at the industry standard, also right on the website. Another thing I could tell my landlords. *They're licensed and insured and used proper invoicing, also great for dealing with landlords. *Ecology Ep showed up the same day I called. *Arnold brought a small ARMY of people. Four workers, all very sweet. *The price INCLUDED mattress covers for my bed AND my futon. *THEY put the mattress covers on (the worst job ever.) *THEY moved all my furniture--but I didn't have to throw anything away! *THEY bagged up all the things that needed washing. *THEY helped me carry all my stuff to the laundromat. *Instead of putting me through the cost of dry cleaning, THEY brought a steam cleaner and steamed all my good clothes. *AND they didn't just spray with Ecologically sound (but guaranteed!) chemicals, but they ALSO sealed the cracks in my floors and steamed all my books and things I probably couldn't clean on my own. *AND they found the bedbug nest. And killed those jerks. *AND they were extremely kind and lovely about it, from beginning to end. A real plus when you're traumatized by bedbugs. Also, I asked Arnold to check another property while he was in the area, and he found no bedbugs. He could easily have sold me on more work, but he didn't lie, above-and-beyond compassion and professionalism I found consistent with the negative review and his response listed here. Frankly, his straightforward response to the negative review on his free service was an additional reason for me to hire him. Arnold told me he has a lot of contracts now with a lot of large shelters, dorms, and schools, and I believe it. As a young single woman, Ecology EP's help was enormous at an unbelievable price. I strongly recommend them to others who need help.

We had an ant infestation at home and sent out some quote requests and Stay Out responded rather…read morequickly, which I appreciated. After making the decision to book with them they were able to come by the next day. They sprayed outside and placed some ant bait in the kitchen where we saw them. It's been a few weeks since they came by and I haven't seen any ants!

I paid $800 for this company to get rid of my mouth problem in my apartment. He came twice, but…read morenever filled up the holes where the mice were coming from. I do not recommend this company to anybody looking for Pest Control.

I highly recommend them. We thought I had termites. Turns out it was water damage from a leak and…read moreregular ants were nesting in rotten wood. He was very honest and he knew the species well. "You don't need me. They could be killed by gel bait." I tipped him the cash I had on hand and he was grateful.

I called to get an estimate and there was a very non-businesslike message on the answering machine,…read more like someone joking with their friends, and I never received a call back.

Jove Pest Control were wonderful! They helped with a mouse problem in my apartment while I was away…read moreand had a friend staying at my place. They were efficient, knowledgeable, and just good people - great customer service, and got the job done! Great to work with and would absolutely recommend. Thank you Cory and Jolie!

I had the best experience with this company. Customer service was amazing and the got rid of the…read morebugs in one visit. This company is professional and very affordable. Highly recommend.

Paid over $800 for them to service our place and still see activity. Was promised a 30 day warranty…read moreand follow up visit if we still kept seeing rodents and they've been giving us the run around for weeks not answering calls or texts. They also encouraged $89 monthly visits which is fine, but after all the ghosting I can tell what they're trying to do. Ended up having to go with a different pest control company to fix our problem. Please save your time and money, avoid these people. Sad we didn't do more thorough research but we were desperate

We had two wasp nests on overhang/soffit of the roof that needed immediate attention. We found this…read moreplace via google reviews and it lives up to its 5 star reputation. Vinny picked up the phone listed on google business immediately. We texted him our address and he came the following morning. He took care of the two nests very professionally. He was careful, patient and did a great job! He also sprayed around the edges of the roof overhang to get rid of any additional insects. Highly recommend to anyone trying to get rid of pests