Very disappointed with this meal delivery service. The meals were too small, not that it mattered because they looked awful and they tasted worse. Way too expensive for what you get. I specifically asked to omit one ingredient which they completely ignored. They're cancelation process is difficult. By the time your first delivery arrives they're already charging you for next weeks delivery so there's no way to get that money back and there's no satisfaction guarantee. You have to email or call to cancel your subscription. I chose to email and it took them over 24 hours to respond. When I explained that I was not satisfied with the quality of the ingredients I was not offered a refund or any other options. Basically I was told that I'll be getting another week's worth of terrible food that I can't stand to eat and was charged over $300 for it. In the end I threw out most of what was left because I couldn't take how awful the meals tasted and they started to stink up my fridge. I have never felt so taken by a company. I would not recommend this meal service. read more

Very convenient and especially helpful for weight loss! I have no time to cook because I work so much! The food is fresh and I'm especially impressed as a vegan because of how tasty, satiating and nutritional the food is! Big plus for helping with the iron intake! read more

I made a mistake in meal for a delivery. Alex was really helpful in helping me change my order. Thanks a lot Alex!

I really want to like this service, but it's been a little hit and miss for me since the start. I've been ordering a la carte which works well for me. I've tried most of the proteins. Was sorely disappointed by the cut and quality of the red meats-- gristly and tough on most; have never had this problem with a rancher we occasionally order from. The poultry and fish products are fine. No complaints on the eggs and sweet potatoes. Most of the starches are easy enough to prep on my own, so I can't vouch for those, but I have tried the veggies and found most of them to be a little sharp, almost as if they were steamed with a little vinegar. I couldn't tolerate them so went back to fresh/frozen veggies. Quality and taste aside, my biggest issue has been incorrect orders: I've had 3 in the several months I've been trying them. I will give them kudos for amazing customer service and promptly addressing any issues. All agents have been friendly and apologetic so I appreciate that. All in all, it's an incredible convenience to have prepped food delivered, especially in light of some long and erratic work hours this year. I think the a la carte proteins are a decent base to work with and slash my prep time in half. I also like that I can skip weeks and send my delivery to a different address if need be. I'll continue with the service for now as it's been helpful, but if time wasn't an issue, I'd happily prep my food myself! read more

The food is clean, without the use of oils and excessive salt and other seasonings. If I need to spice it up, I add hummus. The other part is that they have fantastic customer service, as evidenced by my interaction with Breanne Dyke. Great work, Breanne; keep it up! I'm a long-time customer, and you won't find anything better if you are interested in your health. read more

I am blown away by the quality and taste of the meals. Prior to becoming Trifecta customer I considered any food in a box or plastic as fast food to be eaten in rare occasions when nothing better is available. My first Trifecta meal, chicken with walnut pesto was delicious. It tasted like a professionally prepared organic dinner. The cauliflower with salmon was my next meal that also tasted great. Today I was contacted by Will Helm from Trifecta who informed me about different types meals for variety of diets they specialize in. Will was knowledgeable and I learned how to customize my meals and delivery schedule. With gratitude, Peter Wasowski read more

My husband and I have been using trifecta for over six months now. I have tried the keto and clean eating meals and both are fantastic. I agree with the other comments about variety, it is mostly the same handful of recipes, but again, they all taste great. Customer service has always been amazing. They are super helpful and very quick to fix any issues. I used the chat feature today and Kenzie was fantastic!! For those comments that say they can't skip a meal they apparently just don't know how to do it in their account, you can skip up to 4 at a time. read more

I've been using Trifecta all year and I absolutely love it! It really saves so much time. The food tastes great and is incredibly easy to heat up which makes meal prep as simple as possible. Their support is also always amazing. Most recently I made a mistake and failed to skip a week while out of town. I had the pleasure of interacting with Evalyn who quickly looked into it and helped me cancel the order a day late. Seriously a great group of people who provide some great food! read more

The food is generally pretty good but can't say i look forward to every single meal. Only issues that i've had is some of the food spoiling in the fridge before the expiration date. That being said, customer service is great (Alex P. was very helpful recently) and they're quick to correct any issues. read more

Awful! They only deliver on Fridays which is a problem for me. Quality of the dishes was poor in every way. No indication on their website which dishes were hot spicy. They were far too hot for me to eat. read more

Overall: I love eating your food because it is prepared by a chef. Eating from trifecta allows me to worry less about what I'm putting into my body. I trust that the ingredients are organic and my body as a result has felt a great difference. I feel more energetic and light! Starting my day off with trifecta helps me make healthier choices throughout the day! I enjoy the breakfast selections. My favorite is the egg, kale, and cauliflower. The sausage and eggs is great too! For lunch...I enjoy the beef stroganoff and my favorite are the chicken dishes!!! I feel great and that's why I love about it! read more

My husband and I have been trying meal plan services since 2014. Either we didnt have the time for blue apron or freshly was so salty we kind of gave up. Then Trifecta hit! This is it. We're set. 375 for 12 min. It doesn't get much easier than that. There is no waste and we have tried three weeks worth of food and havent found a dish we didnt like. Flavor is great and it fits our keto lifestyle. 10/10 would recommend. read more

My first experience with ordering was super easy. I needed Help with my delivery day and was accommodated without hesitation by Alex Preciado. contacting customer service was super easy i can't wait to start this meal plan read more

Horrible company and horrible service. Please do not order from this company. They will steal your money. This is the first time in my entire life that I post a negative review This company deserves NO STAR read more

Absolutely horrible food. They refuse refunds knowing that their food came in destroyed. Just completely avoid at all costs. They're in it for the money. Once they have your money, they don't care. Very sorry to have to leave this kind of review, but it's only fair to warn people. read more

Shady operators. Received first delivery on Friday midnight and card was charged for next delivery before first arrived. Didn't even have a chance to try it nor did I receive an email saying another shipment was being ordered. This is my first review ever so I feel strongly this is the wrong way to do business. Ps. Food is not delicious at all. Lots of onions and very bland. read more

Emily Barnes helped my during my ordering process and answered all the questions I had and was very professional.

Great company! Meals are awesome & customer service top notch will be using them for a long time!

The meals are great and customer service is wonderful as well. Also, shout out to Kenzie!!!

Using Trifecta for a few months and we're really enjoying the taste and variety of the food. It's easy to pause the meals when traveling. Their customer service is excellent and very responsive. Matthew Lyons on the customer service team was recently very helpful and so quick to respond to my request by email. read more

I had to get a refund from my recent order due to weather issues. I just wanted to say that it was an easy process and Kenzie R. was fantastic and sorted me out. Thanks Kenzie and Trifecta, I really like the product so far. read more

Never buy from this company it's a scam. Food quality is horrible and there is literally no customer service. I've been trying to cancel my subscription and no one gets back to me. Still trying to cancel. They deliver open containers and my order only had 10 of the 14 meals I was supposed to get with 1 of the 10 being completely open in the box and inedible. How can this company fail at food prep so bad. Buyer beware. Truly zero stars. read more

I am rating and commenting on my ordering and customer service experience. The website is great and easy to use. The FAQs answered all of my questions quickly. I wanted to have my order come bi-weekly rather than weekly, and I forwarded my order confirmation to the customer service email address with this request. Within 15hrs (the next morning) I had received a response from Emily Aulert who had adjusted my order frequency and confirmed with upcoming order and payment processing dates. So far my experience with Trifecta has been great, and I'm looking forward to trying the a la carte foods that I have ordered. read more

Thank you Kenzie for your excellent service with putting my account on hold. Quick and Easy!

I was a member for about six months and decided to cancel around the holidays. Kate Murphy responded quickly with stating she would hold my account and check back after the holidays. She kept her word and contacted me before another order was sent out. I decided to cancel and she again was very courteous and professional and agreed to cancel for me. This food service company is really topnotch. The food was great and always exactly what it claimed to be and delivered timely. The customer service was very easy to work with and if I do go back to using this service its because I know I can put a hold on my membership or cancel and without any problems. read more

Great customer service, Kenzie R was knowledgable, helpful, and went beyond to make sure that our needs were met!

I didn't receive one of my weekly shipments because of an issue with the courier, so I emailed Trifecta to voice my concerns. Mariesha responded quickly and that week's order was fully refunded no questions asked. I love their food and their customer service is just as good! I'd highly recommend them for anyone who wants good tasting quality meals without the hassle of food prep. read more

Horrible food and delivery. They only deliver on Friday's which is very inconvenient for us because we travel out of town . He food was mushy and seemed like it's been sitting out too long. On top of that, a couple of boxes were busted open inside the package. Tried to cancel through email and they never responded also tried calling- no response - second time we called we said 'Hello?" And the rep hung up. We wanted to just do a trial but because of the poor service they ended up billing is for a whole another delivery. What a rip off read more

So I ordered Keto meals. Twice a day 7 days a week I pay a pretty penny so I expect to get my meals right? Wrong. My meals Never showed up on its delivery day. No one emailed me and no one called me. I couldn't get a hold of anyone from customer service either. Finally after several emails- I get a response. Well according to them my meals were delayed to the the fires. However, the food prep is done in Anaheim (close to my address). Plus another representative told me they lost my package of meals! So then they tell me my meals will arrive during the weekend- Never happened. Then I was told I would receive tracking by Monday and receive shipment Tuesday. So I stayed home All day and guess what?- Nothing arrived! Late afternoon Tuesday they tell me yet again another delay. Yet again another fail. Finally my meals arrive Wednesday late afternoon. This company is unreliable. If you opt out of emails apparently you don't get to find out your tracking number either. They made nothing but excuses when they called Finally on Tuesday. They Said I opted out of emails, so I would Not have got an email letting me know that my entire 7 day delivery was delay... you'd think in this situation they would reach out-NOPE. Please take in mind I work at a hospital long hours, and I was relying on these meals to help me get through the week. I took one of my meals from my previous order for lunch and the beef tasted sour. The expiration date was not passed due... So I went without a lunch that day. Also for this delivery company you cannot exclude more than 2 items, and if you have an allergy it's also included as part of your exclusion. So mine was game meat and shell fish. So even though I told them the cod fish did not taste good,,,,well they went ahead and gave me 4 meals consisting entirely of cod fish. The rep who called me made nothing but excuses said she reached out multiple times.... ha. She didn't call me till Tuesday. I already been without meals or a real explanation since Friday. What a shame. I need a meal delivery I can count on so I can stick to my diet. Five -6 days of a delay is unacceptable. ****Consumer Beware!**** read more

This was the worst food I ever ate. You can't even call it food. It was like pig swill. They charge way too much money. I gave them a second chance by going a second week. They sent me the same garbage. This is the worst false advertising and the worst meal delivery service. I would give 0 stars if I could. Horrible food. Garbage. Trifecta should be ashamed of themselves. read more

Explain to me the difference between having a "pause permanently button" and a "pause individual weeks button" if not to psychologically trick you into ordering more weeks. Plated, macro Oc meals, freshly, zen foods, purple carrot, blue apron, factor, home chef,home chef. Martha, and sun basket all have "pause buttons" which pause your subscription instead of pausing individual weeks. Seems like a scam.................... read more

Back when Trifecta started a few years ago, they had a 21 day challenge: eat Trifecta for three meals a day for three weeks. I decided to give it a try with the Clean meals. It was rough starting because I was pretty unhealthy (think fried, sugary, and processed), and Trifecta is none of these. But after the initial shock, I was really pleased. Unexpected wins: felt great physically (lost 7 pounds!), no afternoon slump, increased confidence, and no guilt over my eating habits. I now switch between the Classic and Clean meals. Sometimes I'll take a few weeks or a month off (they let you skip from your account), but I always end up coming back. They make it so easy to be healthy, and I need that because I suck at it. read more

NOT ORGANIC. DO NOT ORDER. I've been a member for about 3 months, and in that period, my order has been on time only once. One week it didn't even show up. Three weeks ago, I was eating one of my meals, the chicken and bell pepper dish, and I found a produce sticker in my food. This sticker was for a Werita Bell Peppers, a product of Mexico. I started researching Werita, which anyone reading this review can do online as well, and as it turns out they don't produce organic vegetables. I was socked. Trifecta advertises that they only use organic vegetables, and this an obvious breach of trust and a lie. So I decided to reach out to Trifecta for an explanation. It took two weeks and multiple attempts to get an answer. They basically came back and said that I'm lying and that sticker didn't come from them. A company that lies so overtly, and misleads its consumers regarding their nutrition does not deserve your trust or business. Please help spread this story and hold Trifecta accountable. read more

Trifecta - Food Delivery Services Near Me - Sacramento, California

Their meal prep variety is the best out there. Ingredients are fresh and of high quality. Like any meal prep you have to switch it up, otherwise it get olds quick. I love the breakfast meals. Delicious. I even had to cancel my membership for a little bit because I was laid off from my job and the amazing customer service rep Evalyn helped me get a refund for a charge I desperately needed back. Try them out!! read more

After reviewing everything with our service, we decided to change everything. I dealt with Evelyn P. on the chat and she was extremely helpful! We got our refund, changed the program and received a discount at the same time. I was impressed. At how quickly everything got done, a great attitude. Customer service is definitely excellent. Katherine M read more

There are several reasons for my one star. 1. Shipping took 5 days. So the cutoff for pausing or canceling service after trying is past before you get to try the food. So don't plan around the shipping date of your fresh never frozen food so you can immediately bring it in. Luckily I was home on day it came. I wouldn't recommend meat or you might get sick. 5-6 shipping for fresh food kept cold by cold packs in styrofoam. 2. Impossible to get in touch/cancel service. Phone calls never EVER connected to a person. Text on website never connected to a person. Finally resorted to email but being told tough toenails. THEIR GUARANTEE ON THEIR WEBSITE IS NOT UPHELD. 3. Received a free gift of beef with my VEGAN meal plan. :/ 4. Most of the meals had a disgusting "beyond beef" patty. 5. Bland all mixed together food. 6. Not worth the price or frustration. 7. I cannot think of one positive thing about this service. 8. They don't allow reviews on their Facebook or website. So their customer reviews are... fake or handpicked... paid for... read more

Trifecta - They don't uphold this guarantee - Food Delivery Services Near Me - Sacramento, California

This is a review for their customer service. Both times I've communicated through their online chat the representative who helped me was pleasant and professional and made great suggestions and was eager to help with any issues. I'd definitely recommend this service to athletes who are really committed to eating healthy and want a fast, high quality meal. read more

This week, throwing most trifecta meals in trash. They are terrible. First week was good! Actually I was very excited as I thought I found my new healthy easy food solution. This week they sent me mostly overcooked beef. I only eat beef a few times a month & medium rare. They basically sent me leather & 5 of 10 meals beef!! They don't even seem edible. So disappointed. I'm changing menu option to custom vs paleo, if that doesn't work, switching companies. Many competitors to choose from. No easy way to contact them. They don't ask for feedback. Correction: I tried to write on chat line.... Although I didn't get an answer, I got a partial refund! That's great! I'll keep trying them & see if custom menu option is better. read more

I was referred to Trifecta by a friend who ordered from Trifecta. My friend also fed me a few dinners from her meals. I loved everything I ate. I then ordered from Trifecta, before I retired and began traveling a lot. Fast forward to now. I spend a lot of time with my 88-year-old mother, in a different state than where I live. I wanted my mom to have meals in the freezer, so that she was not cooking every night. My mom cannot eat a lot of things, due to some digestive issues she has, and eats very healthy. Perfect for Trifecta! I called and spoke with Dave, the Trifecta Manager, in Sacramento, CA. Dave reactivated my account and made some great suggestions based on my mom's dietary needs and how I wanted her meal delivery to be set-up. I highly recommend Trifecta and Dave! Don't hesitate calling customer service, if you have questions or needs, or if you just want help to understand the website and the food delivery. You will not be disappointed with Trifecta! read more

My biggest complaint as echoed by others is the sheer lack of customer service. After receiving my order 3 days late because of weather (which is fine) I immediately tried to figure out how to cancel my subscription. NO ONE ANSWERS the call, no one gets on the chat AND no one answered my email. And then today I get a notification that my next delivery is being sent when I still have a ton of food from just getting my delivery monday AND even worse I don't even want it. The fact that they are so shady about how to cancel and the atrocious customer service are two reasons I would think twice about ever ordering from them again. UPDATE - Well of course immediately after writing this review I got through finally and was able to speak with someone who helped me out (and made me happy again) but if anyone from trifecta reads this, your app should have far more information and ways to control your subscription like other apps such as freshly, because clearly customer service isn't working out so well. read more