Just had a lovely conversation with Kenzie. I have been out of town, forgot my login information and have a stock pile of meals. Lol. I was able to gain access to my account, make the adjustments to my delivery schedule and all within just a few minutes time. Chat feature was so fast and Kenzie was on top of my needs. Meals look great and are so convenient for someone who has a lot on their plate all the time.... Really glad it was Kenzie and not 'Dave' who answered my request (j/k.... I like Dave's.... mostly, lol) Any who.... thanks for your help. Looking forward to continuing my health journey with Trifecta. Ross Clark read more

I don't even know how this can pass FDA regulation as "food". I tried Trifecta for 3 weeks - it would've been 2 but there's no option to cancel online and they disregarded my first cancellation email - and the food was repulsive. For one thing, there is no convenient way to select your meals weekly, which is absurd given the ease of doing so with competitors. The food that I did get (same menu 3 weeks in a row) was the most foul, flavorless paste imaginable. I wouldn't even give it to the homeless people outside my apartment. I would feel bad. My dog, who is a fat, ravenous and indiscriminate piglet, refused food for the first time in her life. It was that bad. I would compare the quality to 3 day old McDonald's that you left in your car, except with less flavor than the paper bag. Store bought microwave meals are 10,000x better. Hell, I think dry scooping protein in your mouth is more enjoyable than these meals. I am shaken to my core at the thought of what kind of human being finds this food acceptable on any level. If you or someone you know has ever enjoyed Trifecta, please seek help. read more

I previously used Trifecta about two years ago, and at that time the quality and portion sizes were much better for the price. The meals had more flavor and the ingredients looked fresher. Fast forward two years, and after giving it another try, I'm pretty disappointed. The service is now more expensive and offers noticeably less value for the money. Most of the meals tasted like basic microwave dinners. For someone who wants to spend less time in the kitchen and eat healthier, it can still be a convenient option. However, I recently switched to a different meal prep service, and the difference is night and day. The food actually tastes fresh, not like it was scooped, frozen, and stored for who knows how long. That leads to another concern: the macros. I've been counting macros for years, and these meals seem significantly lower than what's advertised. I'm not sure how Trifecta weighs their portions or calculates their nutritional information--whether they rely on a standard serving size or another method--but the numbers just don't seem to add up. Overall, I wouldn't recommend it. There are far better meal prep services available that offer higher quality food at a lower cost. read more

I tried out Trifecta for two weeks and I can't be more disappointed. For starters their meals are tasteless. When the time came for me to get my second week of meals I was not given a proper heads up on selecting my meals and the same menu was automatically added. I asked their customer service if I could change the meals and they said yes just go to your account and choose, which I did. Next week I wake up Tuesday early morning and I think to myself oh my meals were delivered yesterday (most other meal delivery services deliver Mondays). I'm thinking at least nights are cold and the food should be ok. When I open the box I see I had been delivered with the same meals of the first week. I emailed the lady who had told me I could change the meals asking why my meals had not been changed and I also asked her why they had not sent me an email or a text message to confirm the delivery, I tell her my meals had sat outside all night without proper refrigeration. She then comes back and tells me that the changes I had made would only apply to the following delivery and that they deliver on Fridays not Mondays. My meals had sat outside in the sun four days! I had to throw $120 worth of meals in the trash because I couldn't get a delivery confirmation like everyone else does. I asked how they would remedy this wrong doing, as I had to throw all the meals in the trash because they couldn't send a delivery confirmation. After many back and forth they credited me back 50% of my first order, which was worth $26. As I had used the the first meals half price offer on my first order. When I asked why not at least give me the credit on the meal that had spoiled they said it was my fault because they always deliver on Fridays. I had only used them once but hence I was supposed to know this! My advice stay away from these guys, not only are they expensive and their meals taste is lame but they will not stand behind their service when things go wrong. read more

Been ordering from them on and off for years. Greatly helps me eat healthy with my nomadic lifestyle. Really easy to get in touch with staff to change delivery dates, etc. Kenzie in particular is super helpful! Balked a bit at the cost per meal initially but I have to say the clean eating options are really good and even though they say not to, I freeze them and find them to be just as tasty when heated up at a later date. Also meals keep me really full compared to other meal services I've had- probably due to nutritional bang for your buck. Love that the packaging is *mostly* sustainable. My Activity level: moderate to high intensity 4-5 times per week and I eat about 2-3 meals per day (usually 1 of them is a Trifecta meal). Hope this helps anyone considering this as part of a healthy lifestyle on the road! read more

Trifecta - My fave- red enchilada chicken tamales - Food Delivery Services Near Me - Sacramento, California

Customer service, namely Kenzie, has been very prompt and courteous. Wide array of healthy meal selections, suited to almost every type of food modification, from keto to GLP-1. Meals are pre-prepared, simple to heat, especially in an air fryer, if you have. Can freeze meals for later consumption. Eco-friendly packaging as well. Love their chef-curated, healthful and flavorful ingredients. read more

Terrible customer service. Also no confirmation step when you select your card and they told me I can't get a refund even though I reached out 4 minutes after because they said it was being prepared. I then got an email 20 hours later that it was being prepared. read more

I saw they gave a deal for first-time buyers, standard marketing to get people to try the product, so I decided to give it a shot. The order arrived on March 20th. Tried it and it wasn't for me. Went to cancel on March 23rd rather than waiting to finish all the meals and then cancel. Live Chat was quick and responsive, but I learned their process will snag you for another order. The receipt they send also contains the disclosure that you have only until a specific date to make changes. I am one to keep receipts and give a check to make sure the numbers match up, but not read it as a form of a disclosure document. I was given the last day to cancel or skip, on the same day I received the food. Thanks for the time to actually try the product first, before I am in a position where the next order is already executed. They do send a reminder email, which came in at 1:56 am, so by the time I was up, my inbox was filled, and the notification was so far down the list I didn't see it. I found it tasted very processed and not of the highest quality, but that could just be me. It's worth a try, but IMMEDIATELY CANCEL after you place your order, as you won't have time to try it before they charge you for the next order. read more

Healthy Meals, Interesting Menus, and Excellent Customer Service. Kenzie has been helpful with plan adjustments and modifications. Thank you. read more

Kenzie T was the name. She was FANTASIC! She helped me out with my plans and made sure it was all set for the week. She walked me through how to pick my high protein meals for the week. Food is excellent! High protein is all I need to get through my busy schedule. 15/10! read more

The food has always been tasty and appealing, I've been using Trifecta for more than a year now and really satisfied with them. Kenzie recently helped me, the customer support has been very good and they did a great job answering my questions and resolving my issue. Thank you Kenzie, keep up the good work. read more

I have been a subscriber to Trifecta for many years. They have provided me with meals on a weekly basis and it has really helped me to improve my health. They also have a very responsive customer support, I was recently helped by Kenzie Thompson. Thanks Trifecta! read more

Kenzie Thompson was helpful with navigating service I really didn't want to give up for a lower price and frequency what worked for me! YOU GO GIRL! read more

Food doesn't taste appetizing. I end up throwing away most of each meal. Tried for 2 weeks to see if it would improve. It did not. Try another option to get your meals. This one is not worth it. read more

Trifecta has kept my FOOD INTEGRITY intact for several years now. Getting takeout because I'm too lazy to cook is just not a thing! So I consider this a real tool in managing my macros and my budget. Big win for consistency. If you are trying to decide if you want to sign up, something to consider is how much food waste this prevents. I never have the issue of having to throw out expired food because I didn't plan well at the store -- Trifecta keeps my fridge balanced and in order. Feel free to add some of your own seasonings to make it your own! read more

Trifecta customer service is super speedy, efficient, and professional. Kenzie who I messaged with last time I had an inquiry is great and solved my issue in about 1 minute flat! read more

Kenzie was warm and quickly responsive in addressing my needs. I appreciated the human touch in a context increasingly overrun by bots.

Kenzie and all the Trifecta are the best customer service eva! Always easy and friendly.

I work in a remote part of the US and require a lot of flexibility with my orders. Customer service is always very responsive and extremely helpful, in particular MacKenzie R. I have had deliveries meet me at different locations when on the road and never had any issues. I subscribe to the Paleo whole 30 plan, with the breakfast. I find the food delicious with the nutritional value provided for easy macro counting. Recommend this company read more

I chose the clean meal plan and would be surprised if these meals are chef planned, since there were so many ingredients; I don't think they really are clean eating. For sure, the food tasted terrible to me. The grains were soggy and veggies hard (ie, imagine hard sweet potatoes). The meals come frozen and I was surprised the same day they were received, the second shipment was billed. [The company bills every Friday and the shipments arrive every Friday]. There was no time to assess if I wanted to continue with the plan or not. I ended up donating the food because I just couldn't stomach it and hope the recipients felt differently and liked the 10 meals received. Overall, very disappointed in the quality of these meals and definitely would not recommend. Will find a more edible, healthy meal prep company... read more

First two shippings amazing. Super delicious food! Third delivery 3 of the same meals, 2 of the same of another and another for a total of 6. There were to be 7 assorted meats, they were all chicken. Customer service was like "not our problem." Very dissapointed. read more

I'm shocked by all of these 5 star reviews. pros: It was easy to cancel/good customer service. cons: my meals were all frozen when delivered. eggs were interesting and I found it hard to believe they were fresh & not made from some type of powder. Threw them out & added my own egg bc the butternut squash was actually yummy hence the 2 stars. Protein & veggies are supposed to be organic but that surprises me as well, it certainly doesn't taste like it. Were there a few good meals? Yes, maybe 2 out of the 7 & there were some I could not eat. I called to cancel after first delivery but missed the cut off so I have one more delivery. I don't want to throw them away so am trying to think of where I can go donate them. read more

A colleague referred me when I expressed how tired I was with cooking and eating the same thing several days a week. She recommended Factor (which I tried) and she recommended Trifecta saying "they are the most expensive but their food was really healthy and fresh." What worked well: Easy navigation with their app. Most meals were edible. Delivered every Friday morning and when I arrive home early evening, food was still cold. Almost frozen with their freezer packs. What I did not like: Not allowed to select your meals for the week like other meal prep services do. I do not want shellfish, pork, nor duck yet you can only select 2 items you don't want. As a result, I'm receiving food I will not eat. I skipped every week (4 weeks) when I knew I was going to cancel my service. However, when I canceled (can only do so by email or phone call) I was told I did not skip the coming week and I will be charged for the following week. Very discouraging when I know what I did on the app. To resolve this, when people skip weeks, send an email confirmation (like other meal prep companies do). That way, there is no disputing / going back and forth if someone skipped a week. Lastly, when a member wants to cancel their service, they should be able to do so online (like other meal prep companies do). If you can order through the app, skip weeks through the app, why not cancel through the app? Unfortunately, the cons outweigh the pros. It is pricier compared to other meal prep companies yet they don't offer the convenience of selecting your own meals. read more

They were still saying publicly that they're transitioning to vacuum packed meals for some of the meal plans as recently as late April 2023. Buyer beware- take a look at the complaints on the Better Business Bureau page for Trifecta Nutrition as well as the trust pilot page for "trifectanutrition". Avoid!! or at least tread very carefully and make sure to use your account to skip a couple weeks before trying your first week so they don't charge you for the second week before you have tasted the first week's food. Just in case it is "seemingly" (not) good. They have an aggressive public relations team, so look carefully at how many reviews people have written when you read the reviews here. read more

I have tried two of the meals that were just shipped and did not like the taste or the texture of either. I tried seasoning each of the meals to make them palatable, but they are simply inedible. read more

Been using them for years, I like the options for humanely/healthy sourced ingredients. Had to change my subscription recently and Kenzie R was particularly helpful. read more

Have been using trifecta for well over a year! I love the fresh healthy meals and I've found their customer service great, especially with Kenzie R! read more

After I left the Yelp review, I was contacted by Dave who refunded my money. Thank you Dave read more

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Excellent meals prepared and delivered to your doorstep! Food was delivered on time and zero issues with quality. I needed to chat with customer service and Kenzie R, was fantastic. She resolved my problem in no time. Highly recommend to anyone looking for quality meals on the go. read more

I've been using Trifecta Meal Delivery service since 2020. I took a break and now I'm back. Kenzie R. Was great at helping back on board. Happy to be back! read more

I ordered from this company a few weeks ago and never received my package in the mail. I contacted their customer service and they refused to send me a refund or replacement. it is also very difficult to cancel your subscription through this company. Horrible! read more

Kenzie R was extremely helpful in assisting me with my account. Very knowledgeable, friendly and efficient!!!!! Thank You Kenzie, you certainly bring value to Trifecta read more

Kenzie R helped me with change in plans to accommodate a new schedule. Fast, efficient, friendly to allow me to get the most from this service! read more

Kenzie R helped me with delivery scheduling super quick. Took less time than it took me to type this review. Great customer service! Good clean meals. Great for staying healthy. read more

The meals look nothing like the ones they advertise! They must be sending out different meals to normal customers compared to those who they want to be Trifecta influencers. All of the meals arrive not vacuumed sealed and just covered with a thin piece of plastic wrap that may or may not be sealed. Almost all meals came looking like a burrito bowl/dog food mix (not appetizing and hard to see what ingredients you're actually eating, nothing like the pictures aka false advertising). No real variety in flavor either, it seems everything is in the spicy realm: Tex-Mex, Etouffee, Jambalaya, Chili, Burrito Bowl, etc. read more

I had a great nutrition session with Kenzie R. Received a full nutritional review and it was extremely helpful!

Our experience with Trifecta meals have been fantastic. The meals are very well balanced and healthy. We both have hectic schedules so we know if we have 5 minute break we can heat up a healthy meal for lunch. I also want to shout out to the team as anytime we reach out to customer service they have been super responsive in getting back to us. Kenzie R, specifically, has been fantastic in our last few correspondences. Highly recommend & thank you for the great service and food. read more

I had a sudden change in needing to move and Kenzie R helped me out quickly, kindly and with no issues. She gave me the option to freeze my account, but I wasn't sure where I was going yet, so I opted to cancel for the time being until I found and settled into my new place. Kenzie R made the process of canceling quick and easy and we were done in 2 minutes! I really have loved Trifecta food, delivery and their customer service. There were a few different times (as I'm currently in Florida) where there were hurricanes another other things that happened that disrupted my delivery, each time the customer service team made it very quick and easy to handle these things. They are always kind, and they always have taken care of me as a customer. I look forward to starting up with them again once I'm settled! read more

An update to everyone: the "people" responding to negative reviews most likely are bots because no one from Trifecta has reached out to me via email or messages and there's no way I can message "Dale" to speak with him. When I did chat to customer service about a comment I saw on Facebook about the old packaging returning, I was told they would be going back to the original vacuum sealed packaging sometime between February and January of 2024, and so far the Keto Meals are back to the vacuum sealed packaging. As for the quality of food, I hope they work on it too. Because the vegetarian option looks and smells worse than dog food and the taste is horrible. read more

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4 stars hoping to raise after tasting the food This looks like the best organic meal service out- we've tried them all after many health & surgery events. All were awful- claimed to be organic, yet delivered non-organic processed food (Factor). One w so many damaged meals weekly that they asked US to go elsewhere -as they have no current plan to fix the obvious problem! (CookUnity). Oh the stories- but back to high hopes for Trifecta: Signing up as a new customer today, the order interface to website on mobile with good signal was slow & not logical (cart filled & couldn't click to change meals- had to use chat to get help on how to progress) Chat was clunky - type in your full name, email & message & wait - EVERY time. Then type in all over again because once connected, agents can't see it!! (I needed chat 3x to get order placed due to issues) But the people behind the chat were good. Mackenzie R. helped me to fix: 1- Discount code was not applied to order. 2- When do I place next order after 1 one? System should tell customers upon ordering! Mackenzie noted system will send email a few days before (I think but can't remember- boy it would be helpful if copy of chat were sent!) I also don't yet easily see if I can order ahead...grrr They don't have a texting system yet. 3- Do you have new menus weekly? No. A few per month. Ok, so if they're good, we can find favorites to repeat- fingers crossed. It must be a huge undertaking to run a fresh, organic meal company- we are grateful just to find you!! 4- How can I change my delivery day? Just Friday right now. Friday it is! Cheers to food coming undamaged & as tasty as the pictures! And huge cheers to all the hard- working customer service agents! They are the face, glue, & make it/break it of a company! Mackenzie R. saved the day! read more