Kenzie R was amazing helping order my meals. I cannot wait to get them and give a more thorough review on the meals, cost and delivery!

I am loving Trifecta and tell everyone I know how tasty and convenient the service is. Getting pre-packaged food is not only easy for my busy schedule but also helps me maintain proportion dieting goals and in my specific case remaining true to Keto. If I had to provide any criticism it would be that I wish I could go into a storefront and pick up extra meals or my main order. Planning ahead two weeks for delivery purposes is sometimes cumbersome. In the future I hope that I can see what meals are options for the upcoming week and choose my preferences. Keep up the great food quality and service you all provide! read more

Trifecta - Heat sealed meal - Food Delivery Services Near Me - Sacramento, California

I order for the first time 5/1/2025 . I get other food delivery services and wanted to try this one as I seen reviews seem to be mostly good well at least on their personal site . I have to say canceling was very easy and they did reach out and apologize but i did throw out 8 remaining meals ( at my cost) . These meals were not good at all unless you love the taste of vinegar . My vegetable's tasted like straight vinegar. Asked husband to try to see if it was just me nope he spit it out he said this is bad don't eat it , meat was super dry . Tried another one of the meals to see if it was just that one nope the burrito was same vinegary and so dry i choked on it . For the price of these meals you can get way better in my opinion . read more

I only ordered for 2 weeks because I was so disappointed. I have to work to eat the whole meal because it is just not very good.

Second time subscribing to Trifecta and enjoying it! The deliveries have always been on time for me and I appreciate the variety in food options. Kenzie R was also very helpful and accommodating when I needed to change the delivery frequency. read more

Service: Received support from Paulina and she was super helpful in figuring out how to make sure I can pause and also confirming my next shipment. The dashboard is a bit confusing on what you're charged vs when your next shipment will arrive. I will say the website is a bit cluttered and while I was waiting for a support person to chat with, I was clicking around the dashboard and the chat box went blank so I had to restart the process Food: Nothing special, you are paying for convenience of meals where you know the macros. Some of my packages were vacuumed sealed and 2 were not. My shrimp bowl was drowning in sauce so the veggies were super soggy but the Barbacoa bowl was fine. Seasoning is pretty bland and texture is hit or miss but I was fully expecting that from premade "performance meals". Again, here for the convenience. Delivery: Timely and came on Friday as expected. Be aware when you order your first box, you will already be charged for next box THE FRIDAY you receive your 1st box unless you're in your dashboard and skipping the next delivery before the charge date. I didn't see ANY reminder emails about the next charge or delivery date but I definitely would have skipped or chosen out different meals for my next box. Received a receipt after my first payment but didn't receive that confirmation on the 2nd charge. read more

UPDATED 6/14/23: To be fair, after posting this review, I was contacted via email by one of Trifecta's sales managers and was refunded all of my money even though I was told this was outside of their "100% money back guarantee" policy. Although I am very grateful, I still stand by my original review as I think Trifecta's marketing practices are very misleading and the actual food you receive does not remotely resemble what is represented on their website. I think if you believe that strongly in your product, then post actual pictures of the meals that are being purchased and let the consumer decide. *** You might want to think twice before ordering from this company . . . I really try not to write a negative review unless it's warranted and I'm afraid this one does. First, let me say the food tastes terrible. And when I say terrible, I mean it's really terrible and almost inedible. The same base flavor seems to be in every meal and overall they are completely unappetizing in appearance, smell, and taste. All the meals truly look and taste like the same hash with a couple of different ingredients. Seriously, how can someone make a simple egg and sausage dish taste so bad? Are they powdered eggs? My husband will eat just about anything and even he didn't like Trifecta's food and went so far as to say that it looked and tasted like cat food. I'm not sure he knows exactly what cat food tastes like but I think you get his meaning. Of the 20 meals we received (10 breakfasts and 10 dinners), we threw away every single one of them after only a couple of bites, with the exception of one salmon dish. I'm just amazed anyone could write a positive review for this food. Second, I think it's very shady to be charged for the second week's billing before we even had a chance to taste the food from the first week's delivery. Note the delivery for the first week was made on a Friday and we were charged for the second week's delivery the very next day on a Saturday. When I tried to cancel the second week's order on that Monday after trying the first four meals, the customer service rep was unable to accommodate my request and I was charged yet another $164.98, where all of it went in the trash. Note my cancellation request was made on a Monday for something that wasn't planned to ship until that Friday but yet they couldn't accommodate my request. Hmmm. When I again emailed their customer service team to invoke the "100% money back guarantee", I was refunded a whopping $54.25 from my first order only and my second shipment still proceeded forward. So, my "100% money back guarantee" cost me a little over $200 for completely inedible food. If you're considering ordering food from this company, I would seriously think twice and read a few more of their reviews (which I wish I had done!) instead of falling prey to the slick marketing on their website. If you are still compelled to try them out for the convenience like I was and think the other negative reviews are just a fluke, I would highly recommend that you immediately pause your subscription as soon as you press the subscribe button so you get a fair opportunity to try the food before automatically getting charged for the second week. Personally, my recommendation is to avoid this company altogether as I think they have very poor business practices. I could overlook the bad tasting food and even not getting all of my money back for the first week's order despite their 100% money back guarantee, but to still ship the second week and charge me an additional $164.98 even though I notified them 5 business days prior to shipping that I wanted to cancel my subscription because we disliked the food, that's just not a company I want to do business with or one that I would consider ethical. read more

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I've been using Trifecta for several months now, and I love the taste of the food. They use fresh ingredients and prepare clean, well-thought-out meals. In addition, Kenzie R is an absolute delight to work with. She assisted me in creating a well-rounded dietary plan, and her customer service is unmatched. If not for Kenzie R, my meal prep journey would be much bleaker. She truly cares and goes out of her way to make my experience memorable and, best of all, healthy. read more

TL;DR - Bad: Terrible customer service with slow responses, 0 solutioning/flexibility, bad website UX/UI, food is 5/10 at BEST. A lot of meals are "dog food" in texture or too spicy to eat, and they're allergic to salt it seems. Good: consistent quality (not good quality, but consistent quality) and delivery. Unlike a lot of meal service, they have decent macros and you don't need to choose your meals and risk the diet. It seems their customer service policy is "oops, your bad." For the amount of work it takes to skip weeks of service, the bad UX/UI on their website, and meals that are below average in taste and texture, at $16/meal it's just not worth it. Special shoutout to Kian, for your "customer service"... We were traveling this week, and we had to plan accordingly to cancel many subscriptions to skip a week of deliveries, amazon/coffee/pet's food/meal service/etc... I had to resort to emailing them in the first place because I can't see any actions to take when I click on "skip weeks" on their website, so I CAN'T do it on my own! As within the policy we did everything on Friday (because why not make it the most inconvenient day of the week, brilliant!) unfortunately with many emails going out, I emailed the wrong business about the skipping of the weeks of the meal service (yes, my mistake). I reached out on Sunday morning as 48h had passed and I hadn't heard back. I got a response end of day sunday, which went to spam. Tuesday as I was about to follow up again 48h later, I found their email: "We're happy to help! Unfortunately we can't find the email, but send us a screenshot to help." I replied with the screenshot at 9am tuesday. They replied at 1:30p Wednesday "thanks for the screenshot, but the screenshot you sent doesn't have the time and date you sent the email and the first email we have is from the 12th which is past our deadline." I replied 40min later, pointing out that they missed it, because the date and time are to the far right on the image. They replied an hour later saying "Thanks, we submitted it to our tech team because we still can't find it, please send a screenshot of the pop-up with the emails information" and sent a screenshot as an example of where to click (not an example image mind you, just an arrow pointing to where to click to get the info.) As I was trying to take the screenshot (which is impossible to take due to how the pop-up and the snipping tool interact where the snipping tool will close the pop-up, and is probably why they couldn't provide a sample image but just point out where to click), I saw the information pane and I noticed it went to the wrong info@emailAddress. At this point I just thought they don't want to give a refund either way, which is understandable for struggling/small businesses and depending on their volume of transactions, refund fees can be costly. I reached out and apologized for my mistake, but the issue remains that we would be out of town and I didn't want the food to arrive just to spoil, we have no way of getting it inside or anybody to ask to store the meals. I asked what my options were, and 21h later, we're about to take off and I hadn't heard back, so I followed up... Crickets! They replied Friday at 4:58pm saying "ah sorry for taking so long, but you reached out past our cutoff time so there was nothing we could do to stop the shipment." - The box of food was already on our doorstep by the time they replied. Not asking for a miracle, didn't even directly ask for a refund, I asked for options - they gave me 0. Could've used the box as a giveaway sample box, give it to someone in need, store it and freeze it yourselves and then deliver the box - I would've been open to any of these, but they didn't even bother to try. Honestly, over $200 for 1 box, you lost a customer that liked the service because I was seeing results. I was referring you to fnf, but it's been a very long time since I've exeperienced such bad customer service so I'll just be doing the opposite of that to save my peeps from the experience. read more

We live in Texas and order online. Love their meals and the face that they are organic and most are seed oil free! Customer service is always very helpful. Kenzie R helped me reschedule while we would be traveling to make it easy. read more

The food is disgusting and looks worse than dog food. One of the meals, piri chicken, made my fiancé sick. As you can see from the pic the food looks nothing like the food they promote in the ads. Also the company is super unethical. We received the food on Friday and tried to cancel the subscription the next day and they tried to charge the additional $200. So when we complained twice and threatened them that we will call our bank, they finally agreed to reverse the charge . read more

Trifecta - One of the Meals - Food Delivery Services Near Me - Sacramento, California

Just finished week 2 of meal delivery. We use it for lunches in the office which saves a ton of time. My husband and I really enjoy the taste and macros. I always wish the sodium content was a bit less but suppose that helps with flavor? Customer service is top notch. Paulina Vu has been super helpful over email and I received follow up calls! I visited Trifecta booth in Madison at the Crossfit games and the ladies working were equally as helpful and friendly. Great service model Trifecta! I'd love to see alternate delivery dates. Weekend deliveries are challenging with travel etc. read more

I've gotten 3 deliveries and I've liked most of the meals. Trifecta helps me eat high protein without having to spend hours meal prepping. I like that they change the menu every week so you can try new meals. Price is a little high and I wish I didn't have to have a subscription. I wanted to change my free meat and Kenzie R made it super simple. read more

I wish I could comment on the food but it never arrived. Customer service has been almost non-responsive since day one. Three days to respond to a query when they tout 24/7 customer service on their site is a major lie. The first query they didn't even answer my question. Just a canned response proving they didn't even read my query, but picked out a keyword and canned the response. Tried calling but their system hung up after being on hold for 20 min. At this point they owe me money for the massive time spent trying to contact them in addition to a refund for not delivering the product. I should have known they were inept when I received two shipping notifications, one for UPS and one for FedEx. If they're so short staffed, they need to stop pretending they're easy to reach on their website or hire some help. Extremely disappointed with the way my entire account was ignored and the obvious shipping issue from day read more

Trifecta - Shipping issues they ignored from the moment they sent two notifications. Inept support and skeleton staff. - Food Delivery Services Near Me - Sacramento, California

I needed a meal prep that had yummy food, could keep up with my dietary restrictions and could ship any where (due to my travel)- Trifecta exceeded expectations. CUSTOMER SERVICE: I needed some help adjusting my order and Will made it so easy via their chat on their website (see screenshot). ORDERED: I initially ordered the Paleo Meal Plan- 2 meals per day (see photos for a couple meals). I just switched to basic meals (plain with just a little seasoning). EXPERIENCE: Meals came with giant reusable ice packs and were delivered right to my front door. I have tried many many meal preps, as I have previously competed in fitness competitions. This one is reliable, consistent, and well priced. read more

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Kenzie R was very helpful in helping me adjust my plan to my specific needs. I was originally planning on canceling due to my schedule, but she made it very easy to find a delivery that fit for me. I also hope she beats Dave in this review competition. He's probably a nice enough guy, but I'm team Kenzie all day. If she loses, I'll probably cancel and go back to factor just out of spite read more

Had to leave out of town emergently and wasn't able to take my meals inside, with only one ice pack keeping them cool they obviously went bad so I emailed customer service but was told no replacements will be sent. I then called customer service for money back guarantee only to be told it is only if the food tasted bad. So they expected me to still try the spoiled meals in order to get my money back?? Waste of time and money. read more

This is the first meal prep service I've ever used so I don't have much to compare to, even with that said, I love my trifecta paleo meals. I use my air fryer to prepare them and I don't find any issues with taste or texture as mentioned in other reviews. I'm a Night Shift nurse with a long commute and very active schedule. I loathe meal prep in all aspects. Trifecta has eliminated so much of that stress for me. I do wish the website was more mobile friendly and offered more autonomy to the consumer in terms of fully canceling a subscription. I was trying to change mine and ended up added another subscription. Then in the midst of a busy life, forget to call and cancel one and skip a week with another. Then along came Kenzie R.!!!!! Thank goodness for this individual. I called and presented my dilemma and the resolution I was seeking. Kenzie communicated thoroughly, and honestly. She listened to my concerns and helped explained the process of how we could resolve my issue despite there being some uncertainty with the situation. She went to work and promptly followed up with an email with the resolution I was seeking. Having customer service in the way that people like Kenzie provide is not something I come across often and it makes me want to stick with this brand for my meal plan needs! read more

We have used this in the past and it was so much better. The meals are very unappetizing now. I can't eat them.

What a great company! All my meals were great and arrived when one time. Customer service was exceptional as well, Kenzie R was helpful and answered all my questions. Would highly recommend. read more

I've been eating the meals for the past 6 months or so and they're great, especially when I need something quick. I reached out for support and Kenzie R was a big help. read more

This meal delivery service is an absolute scam. The food came frozen, even though they say the food is never frozen on the website (they say they "deep chill" it to preserve the freshness (???), but if something is rock hard, covered in ice and cold a.f., to me is frozen). Everything looks and tastes the same, which is a disgusting slop that reminds me of a throw up. Look at that picture!! What is that! Where are the whole foods you're promising? I had to read the list of ingredients to discover that most of them were powders (potato powder, mushroom powder, etc). On top of that, the average protein amount is below 30g per meal, which is unacceptable, considering that they claim to be macro balanced for athletes. The reviews and the advertisement is completely false. I asked for a full refund and they only refunded half of the meals. Thieves, scammers and liers. That's what they are. Don't waste your money and time with this vomit of a food. read more

Trifecta - Onion Beef with mushrooms and cauliflower by Trifecta Nutrition - Food Delivery Services Near Me - Sacramento, California

Trifecta has made my WFH lunches a breeze. I like the Whole30 meal plan because I know that the ingredients are clean, but there is a good variety. There have been some package changes recently (Fall 2022) that they are working through, and I think once those are solved, I'll be back to a full 5-stars with Trifecta. For now, the price point of about $13-$14 per meal is worth it to me to make sure I have something healthy and appetizing every day ready to go for lunch. read more

Trifecta - Clean meal from Trifecta - Food Delivery Services Near Me - Sacramento, California

Absolutely LOVE Trifecta! The meals are delicious, and what is incredible for prepped meals, is how low in sodium they are. I never have to worry about what option I pick, they are always well in alignment with my cal and macros needs. They also have an excellent rotation and variety. Totally recommend! read more

Love the healthy food and the help I received from Kenzie R. when onboarding. Great advice and resources --- thank you!

Amanda White was great in helping me in setting up my meal delivery option on their online chat after I started my subscription. I wanted to start the new year right and after watching the Netflix series on plant based, I signed up. Can't wait to get my meals! read more

Before you order, I'm only rating this a five star because of Paulina from CS. My package was delivered to me and I live in TX. Food quality: I think it can be better. As I told Paulina, I enjoyed the first set of meals and after that, it was not so tasty. The website makes their food seem much more, but really, doesn't look all that tasty after heating. This is with all honesty. Packaging: The packaging is poorly done to travel with our heat wave in full effect. My package came in all soggy. There were three ice packs in the insulated box and all my meals were warm. Don't worry, Paulina help get my money refunded due to the poor packaging and unsafe meals. Customer Service: As stated, I was able to contact Trifecta and I have measured the temp of my food before I contacted. Paulina was even happy to wait for me to check the other meals before refunding just two. I found that all but one were safe to keep for later. Didn't look good either, but overall Paulina was pleasant to work with. Dislike: As most stated, you're charged the second week before you even get to taste the first. It's stated CLEARLY in their process of how you are charged so don't go trying to bargain. I don't like it either, but that is why you chose to skip before you get charged. (I did this). read more

If you have food allergies then keep looking for other meal delivery options! I ordered a keto meal plan of 3 meals x 5 days and included my food allergies. I ordered in July and they ended up missing the delivery date then blamed covid. I wouldn't have had an issue if their emails or site had mentioned such delays. The first meal I opened had mushrooms in it after I specified I have a mushroom allergy. The company wouldn't allow me to return the meals yet won't refund me for them either. *REVISED - Austin, a customer service manager, was understanding of my situation and offered me a full refund. read more

I am hopeful. Thanks to the support provided by Amanda, AND I have tried them all, I am trying Trifecta again. Trifecta checks all of the boxes, organic, non-GMO, sustainable farming practices, and adherence to banned ingredient standards. They also allow every other week shipments. I am trying plant-based, for three reasons, the environment, improving my overall health, and I need inspiration for plant-based food preparation, I love salads, but I get bored with the same food every day. I wish they didn't have minimums, forcing me to add breakfast, which I rarely have time to eat but I will give it a shot. Living alone most of the time can mean failure with meal shipments, I honestly struggle to eat that much food. I am also guilty of letting food spoil. I will pop back with an update. Here's to your health! read more

Just started with Trifecta through an article in Arnold's Pump Club. Thought I had one subscription with 2 sets of 7 meals (which were delicious, by the way!). Turns out I accidentally created 2 accounts. Kenzie R was incredibly helpful via the customer support email, deactivating the extra account so we weren't inundated with food! She answered promptly and professionally, and she didn't make me feel like I made a stupid mistake. Thank you, Kenzie! read more

We just wanted these for weeks that were busier and filled with short work related travel, they seemed perfect with Whole30 options and vegan. Ordered a mixture of both to try out. Our first shipment arrived super well packaged and froze nicely for the days we needed something they were easy. The meals were bland but I'm a home cook and could easily add something to make them less like flavorless hospital food. We put the service on hold for as long as the system would allow as we had extensive travel out of the country coming up. The week we left the country I forgot to check and the meals were shipped without my intercepting. They were delivered and sat for 2 days before my housekeeper found them at the doorstep completely wasted. She notified me via text that the box was wet and stuck to the patio tile so I requested she open it. (The box was warm and the meals were shipped this time in these carboard containers that were breached during shipment so a few would have been trashed anyhow.) I immediately contacted customer support to suspend future shipments. This is where it all went downhill and the greatest reason there is zero chance I will ever go back to this company or recommend them. With the first shipment wasted I could take ownership even if it was $200+ left to rot on my doorstep but I received a response from Customer Service Monday morning stating that they would cancel my membership after my next order. I'm not in the country, I had explained this in my prior message, could they please hold that shipment or cancel it prior to shipment? NOPE they insisted that production was such that they would have ALREADY been produced to be shipped 5 days later and could not be stopped. "Could I have a neighbor or relative/friend go over and pick up the package" So 420$ later I could have donated them to charity rather than wasting food and way more money than these were worth at all. I'm working on having a local church member pick up the box to use at a food bank but this is with exactly zero help from this company. They simply stated I agreed to the terms when I ordered. HUGE FAIL No Taste No option to pause longer than 4 weeks No Customer Service....might have well interacted with a bot DON'T DO IT ....no matter what Melissa Urban or any other (insert favorite influencer here) tells you. Not it! read more

The items arrived still frozen, no problems with packing or shipping. However they are barely palatable. Lacking on general seasoning and taste, quite mushy. The appearance of the meals are unappealing, but I understand that there is only so much you can do with tofu scramble and beans and such to make it look appealing without a ton of additives. But do note the photos they use are very misleading. read more

Where is my food? Where is your company's integrity? Stay away from this company if you don't want to be lied to. My food was supposed to come last Friday but never came. Called multiple times and was told multiple times that "it's coming via next day shipping." Five days and multiple calls later, still no food and still getting the same excuses. However I have already been charged for last week and this week. How about giving me an honest answer that you forgot to make my food instead of being so deceitful? The number of consistent b.s. responses tells me that this is a company policy, not an isolated incident. Learn to have some integrity. Edit: Food was delivered this afternoon. In addition to the above issues, I'm missing meals. I should have received 10 entrees and 5 breakfasts, instead I received 14 entrees and no breakfast. It appears that your business just sent me whatever is left over without regard of what I actually ordered. Also half of the packaged food are smeared in dirt and blood, see attached pictures. This is gross. I DMed Trifecta as requests but did not get a response. I called Trifecta but am stuck on hold. Completely unacceptable. read more

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Very flexible plans, and Kenzie R was fantastic and a big help for me to find a plan and frequency that worked for me. Very happy with the cust service and the food! read more

I was not able to eat any of the food options. All the meat is too salty especially the pork. The chicken is dry. I tried many different ways to prepare it. I use the air fryer like they suggested. The sweet potatoes are runny like maybe they're half powder and half roll sweet potato or something. I don't know. It was very runny. read more

TERRIBLE TERRIBLE TERRIBLE!!! besides the fact that the meals taste so bad, the customer service is horrendous. I was charged on the next meal delivery although i pressed to pause the next delivery. When I called the customer service a men that did not stop repeating my name in a very pretentious way, told me that by the policy I missed the cut off day by one business days, ALTHOUGH I requested to freeze my plan online!!! And mind you, there's no way to cancel the subscription online, you have to call them for that. summing it all up its just ONE BIG SCAM. There are so many other companies that are better tasting, better prices and much better customer service. Don't waste your money! read more

Update: No delivery on Sunday. The food is on road since a week ago. Please see attached tracking photos. I used Fedex on a daily basis and this never happens for the past 3 years. What deal does trifecta has? Absolutely never going to deal with company again. Update: Unfortunately, the shipping now is rescheduled to Sunday end of the day. This is the 2nd reschedule. Tomorrow is Sunday and I'm sure it won't be delivered tomorrow. As this is food, I am not able to consume the cooked food which was prepared a week ago and not frozen. I have reached out for a cancel and refund. I hope we can resolve my cancellation as soon as possible so that I don't need to deal with this anymore. Thanks! 09/26/2020: It is already Saturday night and I still have not received the package which supposed to be delivered by Friday. Not only I have to travel to the office when it's delivered to get it, but I'm not sure it's even eatable anymore since it's been on the road since Wednesday. I will have not a choice but to freeze the meals when I eventually get it. In addition, I have try to call, email, and online chat with Trifect since Friday. Up until now, absolutely no response. So much marketing and empty promises. Will need to cancel this thing. Disappointing. read more

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I like trifecta and get it from time to time depending on my needs. This time I had a lot of specific requests and complicated questions, but Allison was a great support agent. She responds fast and professionally. read more

Amanda from customer service provided me with a quick and satisfactory response to my inquiry!

Two extra stars for the customer service. To start, my meals were supposed to be delivered on a Friday. The day came and went and Trifecta did not notify me that my order was delayed due to a logistics problem. This completely messed up my meal plan for the fitness challenge I was starting that Monday. They gave me a $20 account credit which I doubt I will use. When my meals arrived I was shocked to see the nutrition label. A paleo meal for a woman looking to lose weight at 510 calories? 6 out of the 10 meals I received were useless to me as I need to stick to 350 calories per meal. Something standard for a female weight loss paleo meal plan. The bright side is they refunded me for the 6 meals I could not eat. The meals I was able eat were satisfactory, but not as good as I had hoped. All 4 of them were a protein in pesto with veggies, 2 of them cod and 2 of them sausage. I appreciate Morgan who contacted me after I posted my review to see if there was anything they could do to rectify the situation. In the end it's just that Trifecta is not for me. One thing I did note is that both him and the previous costumer service rep I spoke with said they work with F45 nutrition to ensure their meals are challenge approved, but they both said the meals are made to come out to an average of 400 calories per meal. I went back to check the website, and the website advertises an average of 350 calories per meal for the F45 challenge. So this is something that I still take issue with. That's an extra 500 calories for 5 days worth of lunches and dinners. Those are extra calories I cannot afford with my meal plan and it explains the high calorie meals I received as opposed to what I thought I purchased based on the website description. read more

Trifecta - Food Delivery Services Near Me - Sacramento, California