I'm sorry, but the vegan meal plan was simply gross. I paid $200 a week for basically more than half of my meals that contained bland beans. I've used quite a few meal services over the years, and this was by far the worst of the bunch. Of course cancelling the subscription isnt as easy as just clicking a button either. If you want to feel like you got ripped off, and enjoy insanely bland food, this would be right down your alley. My advice would be to look for other options. read more

Trifecta - Beans and cauliflower - Food Delivery Services Near Me - Sacramento, California

This was the most disgusting Vegan meals I've ever tried. The taste and color were terrible. It looked like prison food. Grey and brown mushy slop food. The oil pesto had an awful flavor. The packaging requires scissors to open it and it's not fun to cut and get scissors dirty every time I want to eat. Got my first box on Friday, you have to cancel it the same day (without trying the food) in order to not receive another week. I emailed on Monday and it was too late they said. They force you to do two weeks based on their cancelation policy. Threw second week food away. No one wanted it. I just wanted them to not send it. They charge full price at over $100 for 10 meals for the second week. So I feel like it's a scam. No one in their right mind would pay that much for the poor quality food. read more

Amazing and super responsive customer service team!! Especially Kenzie- she really worked with us to find a plan that worked! Thank you!

Worst food I have ever tasted. poor quality ingredients. Zero flavor. Tried to cancel and was forced to pay for another week. Theis scam is not letting you cancel online over the weekend because their food arrives Fridays. Then when you call Monday they inform you it's too late to cancel. So you are charged for another week of inedible food . Then reluctantly they credit one week back. So no customer satisfaction at all! They still get there money no matter what ! No refund for the junky first week of food! Disgusting and disappointed. read more

I don't know what's in these meals but every time I ate one I would bloat and get an upset stomach. Also I dislike how you can't cancel your subscription through your account. You have to call or email them. What's up with the added sugar in the meals too ? Every meal has about 7 grams of added sugar. read more

If you're looking for a convenient meal plan to take food prep off your weekly to do list this isn't it. Food is solid but they're incapable of consistently delivering meals. I've had multiple weeks' deliveries just not arrive. The customer support is great about refunding/re-shipping but that means I have to spend time on my weekend figuring out my meals for the week, a task I pay a premium to Trifecta to take off my plate. Maybe one day they'll figure out their logistics issues, but that day isn't today. read more

Trifecta is AMAZING! Their customer service is ON POINT!! I just recently spoke to Hannah H and she was lovely. PROS: The food is great. Gets delivered right to your door with tracking updates along the way. It's such an easy and hassle free way to know what ingredients are going into your body. I have ALWAYS had an incredible experience with customer service. I had one little hiccup with them and they gave me FREE chicken for life. (1lb per week as long as I keep my membership) THAT'S INSANE. I just recently cancelled due to lack of budget but cancelling was so easy. They do give you discounts to try to accommodate if the reason you're leaving is because of $$$ CONS: -You have to SKIP 2 weeks prior to your delivery. So there have been times where I forgot to skip in time (but if that happens, you can freeze the food to save it) -Can be a little pricey read more

Kenzie R helped me out! Great product and great service! Love it. Food is always fresh and if any issues just chat with them and they will solve all issues read more

This is now my review of the service 12 Apr 19 Trifecta Website falsely advertises the use of Fedex (a more reputable delivery service in my opinion) and once you subscribe, you then learn they use GCO for west coast deliveries. Same delivery driver failed to follow instructions on placement of meal delivery box at my residence two weeks in a row; and the meals for my second week of this subscription service (for a 7-meal dinner choice) had 7 meals; but it was 2 of beanless chili corn, 2 giant meatball, 2 cranberry venison and 1 beef stroganoff; and all the meals except for one were the same meals from the week prior. The expectation from this service was a 14-day variety. I no longer recommend them. Though I wasn't happy with the delivery service or inconsistent meals for a Keto Plan, I did get a call from the companies manager team; and they were willing to send me additional meals and attempt to move my delivery service to Fedex. 8 Apr 19 I'm on my second week of the subscription for a Keto Plan. First week had a slight bump in the road with the delivery service Trifecta is using for west coast (GLS); as their driver didn't follow notes on where to place the highly visible box (looks very attractive to thieves) at my residence. So minor delivery issue. GLS was accommodating and ensured their driver would comply with the delivery notes, and the Trifecta Rep (Ms Julia Nunez) was very helpful with my customer complaint. I'm on my 4th meal of the 1st week and I got to say the food taste great; and being 51 years old, that usually has bloat issues after meals, I was pleasantly surprised in that not happening at all. I'm tracking my food intake and the nutrients for my diet in the Trifecta App (free use/not premium); and I gotta say its an it's an added benefit to know what meals Trifecta has been providing to me (1) to track repetitiveness and (2) for its nutritional content; as one of my reasons for this service was to eliminate my crappy cycle of the same takeout or store bought food every week, and to try organic for awhile. My goal is to lose about 10 pounds, and tone up my abs, so I'll check back in a month from now with the before/after. read more

Trifecta - Food Delivery Services Near Me - Sacramento, California

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Great tasting food and fast, predictable delivery. I personally chose the a la carte items which suit my preferences. The Salmon is delicious! For about $120, I get 10 meals on average for the week! Emily, in customer service, is extremely helpful! read more

The flavor of the food is terrible. They use some unusual spices, and a lot of it was really spicy. I've tried the salmon twice. Both times it had that a gray matter still on the back of it. One of them tasted very fishy, almost rotten, and hI ad to throw it away. The steak(?) had pieces of bone in it. Not large pieces but ones that surprised me when I took a bite and I had to spit it back out. Some of the meals weren't cooked all the way and the potato chunks were hard. I ordered the service on Monday, 11/1/21, and received the box the following Friday, 11/5/21. By Sunday 11/7, after eating three of the meals, I emailed to cancel the service: Alex Preciado, the Sales and Customer Service Associate, (530) 564-8388. On Monday they email me back and said they were sorry it didn't meet with my approval but that the next weeks was already processing. I told him to cancel my order regardless, and delete my financial information. I really don't like the food. I can't eat it! They sent another box of the food anyway, and it arrived while I was out of town. I received no notice that it arrived. They charged me, even after I had told them about the bad food and problems with my previous order. I have contacted them twice since the original communication to have the charge returned and they have still not done so, and didn't even respond back. read more

Trifecta - Food Delivery Services Near Me - Sacramento, California

Do yourself a favor and avoid this service --- I really don't tend to post reviews but I just have to warn others. I was very excited to try them out and even went all in and ordered their 7 day dinner and breakfast plan. I was planning on only doing the full service for the first week (because there was 50% off so why not try it out in full), so even though the price was really high - I thought enjoy the discount, see what you like about it, and then adjust for later orders once I get the hang of it and modify to my lifestyle. First thing I didn't like was that there was zero visibility into what you're getting. I went along with it thinking at some point before I get the order I'd at least know what I'm getting (let alone choose? every other meal plan lets you make some choices..), but absolutely no visibility into what you get. Second - as I mentioned is the price point, this is already on the very high side - highest that I've seen in comparing many others (e.g., Factor, Hungryroot, Hello fresh and more). Third - the food is I'm sorry to say.. really really bad. I received a bunch of the same dish (because no choice or visibility), that all look pretty bad (See photos in other reviews). I really understand people may have different tastes, but this is just really really poorly done, low quality food, absolutely lacking taste, texture, portion... and this was at over $200 per week! I really tried to force myself to eat it because well.. I value money spent on nutrition and didn't want it to waste, but I just kept picking at the dishes and couldn't actually eat them. This was the vegan meals - maybe the non vegan meals are better? Fourth - BEFORE I received my box, I went on to my account and froze my delivery for the next week. This is because I knew I was traveling and also I wanted to wait to see what I would get and I knew I would probably not stay with a 7 day meal plan (they have also 5 days or just one meal per day). After receiving my box and.. being disappointed.. I logged in this week to cancel my subscription for good. I was surprised to see they were charging me and shipping the box this week, the one I had skipped. Fifth - This is when I reached out to customer service - up until now I was just going to cancel and find other plans without complaining. But I cannot be charged another $200 for food I cannot eat especially when I purposely skipped it. They claimed I did not skip it and that I had not logged on at all to my account last week. Which is.. not true. I then resorted to showing them my browser history to show I did, to which they said well even if you logged on you didn't skip. The offered me a partial refund but refused to do any more (I asked to stop the delivery of next box and refund it in full). I've seen at least one more person who had this issue. Going to this level with customer service of voicing that I really feel like they are scamming me and arguing with me about something I clearly did, and being accused of basically lying was the cherry on top to a bad experience. I spent a lot of time wasted on trying to plea my case, not being believed, and still paying for half of a box I didn't order and have no use for. I understand they may be a new-ish company but customer satisfaction is still important and this service was once again, subpar to the other meal plans I've tried. So.. Ya, I do not recommend. Bad experience all around. Factor is much better and cheaper if you want premade microwaveable meals. I'd recommend anyone to start there in your meal plan search. read more

kenzie r was very helpful when i needed to skip my meals for a bit. food is good, plant based

I love trifecta. It makes macro counting easy. The website is awesome as is the service. Paulina V was extremely helpful when i had some questions. I also like it because I dont waste or throw out food , Like I do, when I try to cook in large quantities. The cost ends up being the same. read more

The first four trifecta meals I ate were truly the nastiest things I've ever eaten. And I've had a lot of lean cuisines and off priced frozen meals. If you like green pepper flavor, watery sauces, spice with no substance and dried out meat, this is for you. I think they try and make unique recipes but the macros don't allow for the fat needed to balance out the flavor. I got these for some variety and well, I'm happy to go back to grilled chicken and roast sweet potatoes. They are healthy and since I could only choke down half I'm sure I'd lose weight. read more

Meals are always good. I had an issue with a recent shipment and used Trifecta's chat to work through it. I was immediately helped by Paulina V. She issued a credit and I received a confirmation email before our chat was finished. Great customer service! read more

I'm surprised there are any negative reviews as my experience has been great - I've been with trifecta for a couple years and it's been fantastic. I feel the best I've ever felt, am in the best shape I've ever been, and have the most free time because I don't have to shop or cook. Recently had a very positive customer service experience regarding an order mistake - Eli helped me out and it was easy to get things resolved. Thanks team! read more

I'm reviewing specially Trifecta's customer service. I have been impressed and satisfied with the interactions I've had w the customer service via email and the chat function. Even though I have had to contact the company on several occasion, they have always provided a solution. I'd like to call out Emily B. for going above and beyond on a weekend to help resolve a problem I had, also. read more

The customer service is great! Paulina V was super helpful on updating and processing my order so I could receive more meals! I am blind, and they made the process extremely easy for me to get the meals that I want! Will be a long time, Customer! read more

Great customer service! Emily was super helpful and friendly. I really enjoy getting these meals! They have saved me from many nights of takeout when I get stuck working late. I wish they sent out email reminders before the order ships though in case you still have a lot left and want to skip a week. read more

Trifecta is taking the meal delivery game to the next level. Thinking about it, this kind of business approach has never been done before: meals fully cooked sent to my house, cold, fresh never frozen. Wow. The convenience factor is incredible too - the fact I get to spend 2 minutes per meal to reheat has freed so much time to take care of work and business. I've also been traveling extensively and I've had my meals delivered to both coasts, from California to Miami, all the way to New York. And every single time Trifecta has delivered the food. Their costumer service team is incredible. Highly recommend 10 read more

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Update: after the Trifecta team reached out and said they were going to look into the issues with delivery to my area and get me back on the line... Silence. I had hoped for a better outcome here because of the delicious food and ease it provided us. Alas, no follow through. read more

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Trifectra is definitely delicious. The food is fresh and they make it easy to stay on track with your eating goals. A couple of areas of opportunity... I order the paleo menu, seven meals and the past four shipments have had three or more meals in the 470 - 530 calorie range... that is a whole lot of calories when they are usually ink the 350 calorie range. Also, I have had duplicates in nearly every package. The food is good, but I don't want duplicates. Again, I get seven meals a week. I am also concerned that the protein isn't what it is purported to be. Im going to be looking into that further, too. read more

I'm just rating customer service & cost value. My experience with Customer Service at this company has been top notch. Krista S. was particularly great. The chat function was available even at odd hours, my numerous questions were answered swiftly, courteously, accurately & to my satisfaction. I also think the cost of the food is great considering the value that they offer. read more

Trifecta used to be good for over 2 years now there quality of food detierated. It's all like stews. All flavors all in a box. Mushy. Not satisfying at all.. hope they change this.. read more

Trifecta - This is how the trifecta meals come to you. All mushy, lots of sauce. Horrible spicy . - Food Delivery Services Near Me - Sacramento, California

Trifecta has saved my bacon :) sometimes i get so busy i don't have time to meal prep and I'm a stickler for healthy food.... Also - they have been very flexible with delivery dates... special shout out to Kenzie... pushed back my delivery date when I was going out of town.... read more

This is the first meal prep company that I used that has poor customer service. This company totally does not care about their customers. Charged my card over $200 and I am receiving the same frozen meals from the previous week. And the rep response was "I understand" when I stated that I was canceling my subscription due to the poor customer service. read more

This food is so gross and even looks super unappetizing. Lots of ground meat on the keto plan. It is basically vacuum sealed dog food with vegetables. You can't pick your own meals, just a plan. I only went with them because I could exclude shellfish and tree nuts due to allergies. Huge regret! I received my first order on Friday evening. We tried a couple of meals and tossed them and tried 2 others (4 different ones in total). All of them were disgusting. I tried to cancel my order but couldn't do it through the platform. I ended up sending an email on Saturday. I was told that I am still responsible for this week's order even though I didn't even receive the food until after the Friday cancellation cutoff. In all of my back and forth with customer service, they have been unwilling to work with me on this. I'll end up paying hundreds of dollars for 28 packaged meals I will never eat. read more

If you're looking to lose weight, this may be a good solution for you. But, if you're like me and you need 2,500 to 3,000 calories per day, you will probably only get 1,200 - 1,500 from your meal plan with Trifecta (for $400/week, $1,600 per month - for three meals per day). I subscribed to the paleo plan in early December. The day that I was supposed to receive my first shipment, they emailed me and said that it wasn't coming due to supply issues. That was a huge bummer because I had already skipped my normal meal prep day, thinking that I would have these instead. So, I spent that week eating out at restaurants and whatnot instead, which ended up being fairly expensive. On the bright side, as should be expected, Trifecta refunded the charge on my credit card. My following shipment came as expected; however, I quickly learned that each meal is only 300 - 500 calories. So, in addition to having spent $400 for the week on Trifecta, I had to go out and eat 1-2 additional meals to hit my calorie goal. Which, for obvious reasons, ended up being much more expensive than I originally anticipated. To Trifecta's credit here, I certainly could have done more diligence and looked through their menu online before ordering... but I guess I made the silly assumption that a meal plan would (at least) consist of a 2,000-calorie/day diet. The food itself was fine - good for being pre-made/meal prepped, but nothing to write home about. I was also bummed because just 3 days after having received my first shipment, I tried to cancel my subscription, but they had already billed me for the next week and refused to cancel that order and give me a refund, stating that they were already in the process of cooking/shipping my meals. This was particularly disappointing seeing as how when I tried to order from Trifecta the first time, they couldn't even tell me that I wouldn't receive my order until the day that it was supposed to arrive - yet, they ask that you give them a full week's notice if you intend to cancel your subscription. Really disappointed with the overall experience: poor communication, decent food, very pricey, not enough calories, and tough refund/cancellation policy. read more

I follow a Keto diet and finally tried a meal prep to save the hassle of prepping myself. My first box of 10 meals came (first week at a discounted price of $89) and by day 2 I realized I wasn't happy with the meals. The portion sizes are too small for me and the quality wasn't there as well. All the chicken meals were thighs. The meals seemed very slimy in texture and I noticed on the instructions they recommend preparing with an air fryer. Well, unfortunately, I don't have an air fryer at work, or at home, so I was stuck with slimy. Additionally, the packaging seems to be about 10 lbs and the food is about 2 lbs. There is way too much waste that ends up in the trash can just to eat healthily. I tried canceling but noticed you cannot cancel online. I tried calling and got the phone tree. I called back but you can only get a person during business hours. I put a "hold" on my account online and left a VM on their machine with my subscription number requesting to cancel. Low and behold - another box just showed up at my house. I called back -waited on hold this time for 15 minutes to make sure I got a person. I explained my level of dissatisfaction but was told unfortunately they got my VM on Monday morning so I was on the hook for the additional 10 meals in the 10 lb box sitting on my porch for $149. If it feels like a trap when they limit access to adjust your account - it should be telling of the product and business model. read more

Trifecta - Food Delivery Services Near Me - Sacramento, California

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I have been very satisfied with Trifecta. So far it is the best meal delivery service I have tried. The food is excellent, and the pricing is fair for everything being sourced organically. I put mine in the freezer and eat them when I don't feel like cooking, and it has worked out so well for me. The customer service has been fantastic. I've been working with Kenzie R who has been helping me with my deliveries and putting holds on my account. I love the ease and the quality of the food and service I've received. 5 stars. read more

The food Trifecta makes is surprisingly delicious. I tried the Clean menu and my husband had the Keto. I have acid reflux, and many of the Clean meals were a little too spicy or peppery for my belly to handle, but the food is really good - it's well-flavored, the meat is always tender, and overall, it's a good substitute for cooking fresh. And, despite my control freak worries, we really liked the variety and the surprise in not choosing our own meals. In my first week, I ordered the wrong items and needed to make a fast switch and Evalyn P helped me fix what I'd done wrong. Then, when I couldn't figure out how to deactivate because of my poor belly, Evalyn helped me again, and even gave me a refund on my food, since I couldn't fully enjoy it. Trifecta is a good company that stands behind their product. Highly recommend! read more

Bland meats with no seasoning, "green" vegetables that are actually brown before even cooking them and a complete lack of variety. If this sounds like the diet for you at $15/meal, then by all means sign up. But if you're not sure it's for you, run. I did the trial and one extra week to give them a chance and they won't leave me alone. I politely explained my dissatisfaction with the meals on the phone when I cancelled and still received 4 email follow ups from customer service reps asking me what was wrong. I've replied to 3 politely until I got the 4th. I feel like everyone needs to know that this is harder to quit than Ross's gym. Update: Still getting phone calls and emails. All from different numbers and addresses so can't just block them. Definitely not worth the $250 I spent. read more

Not a fan for many reasons... The one thing saving this from a 1 star review would be their customer service that was responsive, friendly and accommodating- but only when you call. The chat option was not helpful and very frustrating. FYI, all meal delivery services are very good at sneaking you into a subscription, whether they are upfront about it or not. I chose the "a la carte" option and it said specifically it was not a subscription, when I checked my dashboard it said I had no upcoming shipments, so I cancelled and thought I was good. But when I called because I was so disappointed in the food quality of my first order, they said I had another shipment coming. It took me several phone calls and a whole week to resolve this issue. But the website cannot be trusted. For the food.... The meals look a lot better on the website. I chose "a la carte" because its the only option that allows you to choose what you want. If you choose a meal plan, you cant see the options in your order, you can't choose what you want, you don't know what's coming. Why cant we see the meals, their ingredients and the nutrition before we order? That's very shady to me. Although they're the only meal delivery to offer Elk, their meat is pre-cooked, conveniently, however when you reheat it according to the directions, it gets rubbery and way over-cooked. I liked the cod, which is sold separately than the meals. The meals in the "a la carte" option are too basic and boring. Their "sweet potatoes" are not what you expect... they're white sweet potatoes which are not sweet at all. The meals are vacuum sealed in a plastic container that is not microwavable and its very hard to cut them out of the package. It looks like a watery- cafeteria meal. Overall, save your $, to me these were no different than getting frozen meals from the grocery store. Ordering take out can be just as healthy if you make the right choices, you'll get a lot more food, have variety, and it'll be more cost effective. read more

Was not impressed with the preparation and taste of the meals I received. Photos online were very misleading. I intitally signed up with Trifecta and another meal delivery program to see which one I would continue with. I was looking forward to Trifecta for the convenience of their preapred meals, but went with the other company instead. I'd rather prep and cook my meals if it means a more palatable experiance. read more

I wish I would've checked Yelp before ordering. I've only had 3 meals so far. To be fair, the taste is decent to me. However, each meal looks nothing like what is advertised. And I get it. Nothing will look as good as a professional photo. But the meats have been ground and it's more like a sauce consistency than a plate of protein and veggies (Whole30 plan). Tonight, the meal I had listed the protein as 28g, but as a regular macro counter (food weigher), I'm hard pressed to believe this finely ground beef was enough ounces to be over 20g of protein. I'll finish off the week's meals, but not sure if I'll continue ordering. I wanted to make this Whole30 easy, but macros are important to me as well and I don't think they're too accurate. read more

Trifecta - What's advertised... - Food Delivery Services Near Me - Sacramento, California

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Had an order missing from my shipment and Kenzie R was able to help me SO quickly and efficiently. best support!!

Pros: Customer service is amazing. Meals look delicious when you open the box. I ordered the 21 meals for 7 days options, and there were duplicates, but no triplicates. Box was still cold and the ice pack. The box looked just as I expected. So far, I tried the frittata and it was delicious. I chose to put the meal in a glass dish and put it in the air fryer @ 350 until heated. The meal had the appearance and taste of just being cooked. 100% satisfied. Cons: My package was delivered late. This is not Trifecta's fault, but I did voice my opinion with the company as they are using GLS in northern CA and that shipping company is a big fail, in general. I hope they can find another shipping company that will deliver on time. Delivery was set for Friday, which turned to Saturday, then ended up as a "missing package" at 10 am on Saturday. My package was delivered, without a knock on the door, and set in the sun in the afternoon on Sunday. Trifecta did not hesitate to refund my purchase after the shipping deadline was missed. I'm in a cooler part of CA, but this package would not have survived in most parts of the state on this hot weekend. I am looking forward to the rest of the meals, and will definitely try Trifecta in the future if they use a different shipping company. This is a great way to keep your meals healthy and easy! read more

Their customer service line is a joke, average wait times are above 15 minutes and then the line disconnects, many times!! The logistics and meal delivery is a nightmare, I have subscribed for the Paleo 5 days 3 meals, now for two weeks my meals didn't come, I can't get hold of any customer service and no one is answering my calls nor my emails! You can't cancel your account from the APP, which is a scam like behavior, you need to call them and then guess what? They never answer and the line disconnects!! Strongly NOT recommended read more

Deceptive marketing and sales tactic. First time order made on Tuesday and it said Friday delivery. As it was a holiday weekend, could not cancel the subscription that they force you to use until Tuesday. So they are forcing me to eat this crappy food for another week. Even if I tried the food on Sat and tried to cancel the order, I am obligated to pay for another week as cancelation was the same day that I received my food. I have tried over 10 different food prep companies and this was the only that was very deceptive. In addition when I informed them that their food gave me an upset stomach THEY DIDNT CARE. I guess as diet food goes, i would rather starve than eat this crap again, so yahhh, I am way below my calories for the week since all I can take of their food is a bite. Bad food. Bad company. read more