We called for a technician to come out and look at our gas fireplace that was not working. We were…read morequoted $69 for the service fee. He came out and got the pilot light on and then spent no extra time to see if it would remain. We were then charged an additional $30 for him to do something that took 1 minute. Two days later the pilot light went out and it is still not working. I called to get a refund of $30 and then was quoted over a $1000 for them to fix it without them even looking at it again. Does not make sense to me!!! I would call somebody else.

VERY pleased with the professional and prompt service delivered by the Technician. He provided…read morecare, maintenance and possible future repair needs information. The Technician was knowledgeable and knows his craft. Anyone needing this kind of service needs to call Mr. Soot Chimney!!

Smoke Alert has been servicing our home for both chimney sweep and dryer vent cleaning for several…read moreyears. Recently, I called because our woodstove was not burning correctly. Dale came out and spent a couple of hours checking all possibilities, contacting the manufacturer, trying suggestions they gave him. He located the issue and ordered the needed part. He returned today to make the repairs and gave me directions on how to proceed. I am more than impressed with this company's expertise, professionalism and customer service.

They postpone my appointment time the day before, and then 30 minutes before the appointment 2-hour…read morewindow, they call to cancel saying their technician is sick. Seems like they don't have enough technicians. I made the appointment well in advance and I'm disappointed that they don't have a backup technician to fill in. Can't rate on their service but giving a one star for their lack of flexibility.

Grey is great! When we moved in, cleaned out the chimney, replaced the chimney crown, had to remove…read moresome significant roots from the top and rebricked the top. Installed a damper. Later added a sealant to prevent further water entry/plant growth. Our damper he installed just recently wouldn't close (1.5 years later), and a part had melted and Grey fixed it, no charge!

Fireman's Choice is run by Grey, a current fireman. Grey was great to work with on our leaking…read morefireplace. We have an old home and since the hurricanes in 2018 our fireplace had been leaking quite badly every time it rained. Grey evaluates our situation and gave honest recommendations. For example, he used the best material for repair but this requires a certain environmental temperature to set and become strong. He let us know the best time to do this was on a dry warm day, which was about 4 weeks from the time of our initial conversation. In the meantime, he came over to do a temporary prepaid to keep water out of our home - free of charge. His price for the actual repair was very reasonable as well. If we have further issues with our other chimneys or if my friends do, I will defiantly recommend Fireman's choice.

Excellent service so far. He stated it will probably take 2-3 months to complete. Comes out most…read moreevery day to check traps and identify new trails. Great customer service!!!

Excellent customer service! I called Taylor concerning inspecting my fireplace chimney because I…read morewanted to take out the gas logs and have a real wood fire this Winter as we love to enjoy and it's therapeutic starring at a warm fire! Taylor's guys came right away, were very professional, accommodating, and extremely kind. I had Taylor come a few days later because the damper came of track. I texted him Sunday and he came with all the snow on the ground! I would highly recommend Taylor and his team. He's also a local good fellow from the area.

A very fair price, Mr. David Good and his son did an awesome job repairing our chimney stacks…read more Flashing, new mortar, and capping; our chimneys look like new and now we're prepared for the heavy rains.

From the owner: Chimneys and Gutters…read more Good's Fireplace & Chimney has been serving Southside Virginia for over 20 years. We provide quality work at a reasonable price. Ready to use your fireplace again but not sure if it's safe? Need those gutters repaired? Our services range from the following: Quality Cleaning of Chimneys Inspections Repairs Relining Chimney Caps Installation of Gutters 5" and 6" Gutter Covers or Guards Gutter Clean-Outs Gutter Repairs Give us a call today and we can schedule a time to come out and look at your property. We look forward to hearing from you and providing you with top quality service.

Nic came out and gave me quote and fixed brick on chimney! quick, nice, and pleasant. Thank you,…read moreNic!

Could not give a detailed estimate for services , as if hiding something . not responding back when…read morequestioned, not giving written warranty or contract,but taking security deposit.

Great with communication came out and cleaned my chimney quickly and effectively at a very…read morereasonable price (compared to several others I checked). Did not try and sell me on any additional services or products. I will happily use this service again in the future.

I am a military vet and I spoke to the owner with 41 years of experience this morning. He is the…read moreabsolute BEST! He has assisted me greatly with many concerns I had concerning my chimney! He is very professional, knowledgeable, honest, courteous, etc., and the best I have ever dealt with in 5+ decades on earth. I would highly recommend you utilize him and his great company for all of your chimney needs from sweeps and cleaning to complete installations etc. Give him/them a call! Thanks again Chimney Wizard Sweeps. You are awesome!

Had Ashes to Ashes come out to perform a chimney inspection and sweep. William was very…read moreprofessional and did a get job both in the house and stack repair on the roof. Highly recommend them!

nothing but great things to say about ashes to ashes, showed up on time , did an inspection, found…read morenothing wrong. will recommend his services to anyone that needs it. very pleased with the company. 12/19/2023