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    JALC Pro Roofing

    1.0 (1 review)
    Closed • 8:00 am - 8:00 pm

    Services - JALC Pro Roofing

    Fireplace cleaning

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    1 year ago

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    Tar Heel Basement Systems - Water pooling

    Tar Heel Basement Systems

    (39 reviews)

    When the company original set the date to come to do the work. They called at the last minute an…read moreswitched dates. The one man justin spent a lot of time on his phone talking to his wife, an he also went into the back of his truck an peeled in a water bottle both of being on the phone with wife an peeing in the back of the truck are unprofessional. And the 3 works broke a drain pipe which than I had to get a plumber there to fix tge drain.

    I cannot recommend Tar Heel Basement Systems. More than six…read moremonths after this project began, the work is still not complete. What should have been a straightforward crawl space project became a months-long ordeal marked by failed inspections, poor communication, missed commitments, and a complete lack of accountability. The most frustrating part was not the inspection failures themselves--it was the fact that I repeatedly had to manage the project for the company. Promised callbacks did not happen. Emails went unanswered. Managers failed to follow through. On multiple occasions, I was told someone would contact me, only to hear nothing and be forced to initiate contact again. When inspections failed, I often learned about the status only because I reached out myself. There were stretches of weeks with no communication despite repeated emails, phone calls, and text messages. I documented every interaction because the pattern became so predictable: promises were made, deadlines passed, and I was left chasing answers. Over the course of this project, I escalated concerns through multiple levels of management simply to obtain basic communication and updates. To be fair, Caleb and Chris Alfano were professional and helpful when I interacted with them. Unfortunately, individual employees could not overcome the larger organizational problems. The fact that this project remains unfinished after multiple remediation attempts and failed inspections says everything prospective customers need to know. I have spent countless hours following up, requesting responses, documenting conversations, and pushing this project forward. No customer should have to invest that amount of time and effort after hiring a professional company. The workmanship concerns were disappointing. The communication failures were unacceptable. The fact that the project is still not complete more than six months later is inexcusable.

    Little Corner Foundation Repair & Waterproofing  - Exterior drains take water away from the home's foundation.

    Little Corner Foundation Repair & Waterproofing

    (13 reviews)

    Amazing service. We had our basement resealed. They finished ahead of schedule and made it a point…read moreto tidy up the worksite for Thanksgiving. The team was great and very friendly. Always willing to take a moment and explain all the steps they were taking to protect our home. The were also very friendly to our kids who were excited for the big hole. I would absolutely recommend them and will be returning for any other foundation projects we might have.

    This review is for services done to our home last summer, but unfortunately just now getting around…read moreto reviewing. Nonetheless, our contact person Madeleine and her crew came out to assess our foundation and cracks and some mold from the humidity in the crawlspace. In the end we went with mold remediation, a sump pump, new vapor barrier, joist lifts, and air sealing to keep out the creepy crawlies. Big ticket expense, but when compared to the competition, we went with them because of the thoroughness with the estimate interview and the willingness to answer all of our questions, they were also well-spoken of on other review sites including a popular large community message board, and the price was pretty comparable. Also, the crew was very good. My only ding would be was not putting the items in the crawlspace back in the order that it was originally, which saved space. But to add to their credit, we have one additional project that needs to be done outside of Little Corner's scope and the new company took a look at Little Corner's work and said "They did a very good job, this is how we would have done it." I think that speaks well of them as a whole. They may not be the biggest company, but they are professional, kind, and diligent about their work. Thank you, Madeleine and crew.

    Tar Heel Basement Systems

    Tar Heel Basement Systems

    (50 reviews)

    I got a free inspection + quote from Tar Heel Basement Systems and they were super pushy and rude…read more Salesman would not take no for an answer, and they tried all kinds of slimy tactics to close the deal. "Sign today to get an additional x% discount" "My boss won't like this but...." "Oh oops I forgot to add this one $10,000 piece to your invoice, the price we've been discussing for 1/2 hour is now 50% higher" "Well I guess I could give you the friends and family discount..." etc etc Every time I said no to their "absolute lowest price they can do," they came back with another "lowest price" with some kind of discount or deal that they "shouldn't do, but can make an exception for..." I've read online that they do excellent work, but all they wanted to talk about was their competitors. If I had a nickel for every time I heard about "the other guys," I could possibly afford their newest "absolute best price we can do." Not a fan. Just tell me the price, tell me what you do, and cut the gimmicks.

    Very very responsive organization. After some of the rains I went into my crawl space and noted…read moresome standing water. I asked Tar Heel to come by and make a determination to mitigate the problem. Before Colin arrived, I had a good sense of what was needed. I had an issue with a basement problem in a former house, so I was prepared for any "oversell." Oh, and my wife had over 36 years in the building industry. Colin provided a very detailed findings and options for correcting the water problem. We were both happy with the proposal and will be moving forward.

    JALC Pro Roofing - roofing - Updated October 2026

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