HE LIED TO ME. READ TO THE END. I called for a price. The…read moreperson answered the phone took the tire size and gave me a price of $70. He said that they don't have the tire but they can order it. I stopped by to check how many tire do I need to change. In my opinion, I felt that only one tire needed to be changed but I wanted their input. The same person who took my call came out to check my tires. One brand new I just changed recently, one is low on tread, and 2 looked fine for me. He said no you need 3 tires because these 2 are one 6 years old and the other is 5 years old. When we went inside to get the order, He said they are $100 each. Then I said that is too much, you said $70 on the phone and I am on a limited budget, then he said I can find something for $85, I said fine, then he came back and said they are out of stuck. Only 1 left. At this point I could sense the dishonesty on his face so I left. When I got home I checked my tires. One has DOT code ends with (4319) and the other with code (0820). That means that one tire is 4 years 3 months old, and the other is 3 years 11 months old. So he lied to me to make the sale.

From the owner: Southern Tire Mart is your source for America's favorite quality brands. At locations throughout…read morethe southern United States, we continue the mission we began in 1973 to serve families and businesses with the best passenger and commercial tires on the market. And, to provide you the latest in parts and products at the best prices with unparalleled service. Whether you're looking for semi-truck tires or car tires, you'll find just what you need right here and you'll discover why Southern Tire Mart is North America's #1 Commercial Tire Store!

Your "technician", which you are standing behind, stated he checked all the fuses and they were…read moregood. The dealership checked the fuse related to the issue and found it blown. Replaced the fuse and drove the truck 1,300 miles back to Michigan with no problems. The wires had corrosion build up on them, so I can see where Armando would have blindly diagnosed it as a wiring and starter issue. However, as a technician myself, I know the first thing you do is check the fuses related to the electrical issue you are experiencing. Hence, the reason I questioned Armando about the fuses in the first place. Fact of the matter is, a simple fuse would have been the fix to get the truck back to my shop in Michigan. It would have cost me less than $200. Small mistakes create large problems. Owning up to those mistakes is not always easy. However, when the evidence is put right in front of you and you stand on pride instead of righteousness, the problem then becomes even bigger. I'm at peace with the ignorance of your "technician". It was a valuable lesson for me. I paid $1,384.90 for this lesson. The only good to come of this, I learned from my mistake. Have a great evening.

From the owner: Known formerly as Pilot Flying J Truck Care, Southern Tire Mart at Pilot Flying J is a growing…read morenationwide network of services and products catering to professional fleets and drivers, offering preventive maintenance, tire care and 24/7 roadside assistance. Featuring trusted brands like Michelin, BF Goodrich, Bridgestone, Yokohama, Zenna and more, Southern Tire Mart at Pilot Flying J is devoted to keeping America's drivers road-ready.

Make an appointment, it saves you time, trust me. Great service, friendly folks. If you stay,…read morebring a book. Tires are great! They do all our vehicles: cars, trucks and trailers!

Warren, Samuel and the team were amazing! We got stranded in Abilene with a flat tire and it was…read moregoing to take 5.5 hours to complete service. Only took 4 and the entire time we waited they had a great smile and so many customers kept coming. Never lacked in customer service and treated everyone with compassion and care.

I'm always well taken care of when I come in to this store. Both the service teams and sales teams…read moreare always friendly, professional, and informative. Today Trey was able to give insight on some uneven tire wear on my truck and advise me on how to fix the issue.

Was just here for six hours and 11 now to get a tire patched was never serviced. I left to go to…read moreyour competitor who can do it within the hour. At least you guys had the courtesy to put air in my tire. Thanks for the waste of time.

I must brag on the service at Tom's Tire Pros I used to…read moretake my car to a dealership in town and really thought they were good until I discovered they had lied to me about some routine car care that they said they did, only to find out later it was, in fact, never done. They will remain nameless. It is not my nature to slam a business. Personally, it shook my confidence and trust, though. Fast forward. Had to buy four new tires after the discovery of the "false care" from them. My son recommended Tom's Tire Pros, so I bought them there. I had to charge them so had all of the road hazard insurance added. Then, I called and had the wheels aligned there and decided to go there for my oil change. The alignment and the oil change cost less than I had paid at other places in the past. The topper came this week, though. I had been hearing a loud squeak in the springs or frame or whatever??? I took it up to them to ask if someone could drive it around slowly and listen to it to see if it could be fixed or what it would cost. One of the shop guys did just that and came in and was telling the service writer what he did. I walked up and asked him to tell me. He said it was the stabilizer that was squeaking and something about struts?? I'm a girly girl so understood some of it, but bottom line, I could replace something or other, but it would be fine without it. He greased the squeaking really well, with it on the lift rack and it was gone. There would still be a popping in the something?? I never heard that to begin with, and haven't still.? So, I asked the mechanic if he would replace the part and he said no. I said okay, I'm not. The replaced thing was $600. I went to pay, and they both said " No Charge "!! I tried to tell them thank you but could hardly get the words out with out crying I told them how much it means to me to be able to trust a business like theirs again!!! Just can't recommend this place enough!

The team at Tom's took care of my install even though I ordered the wheel/tire package through a…read more3rd party. Not only were they affordable, but the manager Daniel even dropped off my old set at my home at no charge. I highly recommend Tom's for your needs when in the market for new shoes for your baby!

I'm not sure what to say about Northern. 4 star product variety and 2 star prices. Just like the…read morename says, if you need a tool or some kind of equipment, Northern probably has it. I had to walk every aisle just to see what all they carried. It's amazing! Just walking the aisles, I saw several things I need or could use. But they have brought big city prices to small town Abilene. Just my humble opinion, of course. I have been in 3 times now, comparing prices. So far, I have bought elsewhere. Anyway, it really is a great store with LOTS of stuff. If you go shopping, ask for Joel. Very knowledgeable and a great guy. See ya!

I purchased a heated jacket a season or two ago, and applied for a Master Card to receive a…read moresignificant discount. I was approved for 6,300$ limit, and I stead of cutting it up when it arrived, I kept it. I purchased a few things a couple of weeks ago, Milwaukee splitting ax, and a plasma lighter I paid cash for. I decided to charge an air compressor on the card I've never used, 299$ I paid on that day, Thurs, and picked up on Fri. As I rolled it to my transportation, not one employee offered me any help in loading. I'm 62yrs old, plenty able to have handled it, but Harbor Freight wouldn't have offered, they would've done it with me not touching a thing. When I pay this bill that is coming, it will be the last. We will parting ways with Northern. Actually every time I've been in there, the employees aren't there due to enjoying their job, they are there due to necessity.

The guys here have been so helpful to my 18 year old daughter who's in Abilene for college. Jay…read morewas so helpful when I called in a panic because she was broken down. The car was a loss due to a broken motor and we decided to donate to a nearby tech school. It took nearly a month to get her a new car and get the paperwork finished to get the donation finalized. They pulled the car indoors every night to make sure nothing happened to it and never called to say we needed to "hurry up". Jay and Randall were so helpful and I so appreciate the way they helped my daughter. Thankful Fort Worth Mom :)

I have a nail in my tire. I came in for help getting the nail out and get a tire patch. They told…read moreme their machine for tire patching is broken and the new technician they hired broke it. They said they do not recommend me getting a tire patch from the new guy. I have to go somewhere else to get a tire patch. :(