I got a car alignment in a reasonable amount of time, and at a reasonable price. The staff were…read morevery friendly throughout my visit, and the customer areas were very clean. After my car was done, while driving home I experienced what a good job the tech did on my alignment; the steering wheel was perfectly straight, and more importantly the car was not pulling to the left or the right. I'll definitely be coming back for more work when I need it! Overall, I was very satisfied with one exception. I'm disabled and sometimes use a walker (I did the day of my alignment) and there were no ramps. There were several fairly shallow steps to get from the parking lot to the customer waiting area that were a nuisance to me, but I was able to make it in with moderate effort. If the store was more handicapped accessible, I'd give Big Country Tire a perfect ten. As it stands, I rate them 9.5/10

this place is a complete joke took my 2019 ram 1500 in to get aligned they said they couldnt do it…read more4 hours later and tried to BS me saying I had $2800 in parts that had to be fixed then fast forward I got a 2015 Ram 1500 same color took it in to get aligned the genius tried to call and say hey still none of those parts have been fixed to have to pay to get them replaced for I told the dude that it's not even the same truck and he started scrambling and stuttering to say some how this truck also needed the exact same fix what a joke of an establishment

Friendly quick service. They repaired my flat and got me back on the road in less than 15 minutes…read more Amazing!

The reviews for this place are great, but I've never been here. The truck I just bought has new…read moretires from here with lifetime warranty. I had a nail in a tire so I went in to get it fixed. He didn't even look at my paperwork. He just said no problem, we'll fix it. Thirty minutes later my tire is fixed for free and I'm on my way. The good service and friendly employees made a believer out of me. I'm now a Bill Williams fan and will take my business here. Thank you for the great service, and I'll be back!

I'm going to take off a star based partly on my experience today. I bought five new tires for my…read morefifth wheel yesterday and set up to have them put on today. I arrived at the appointed time, even about 10 minutes early and got my paperwork finished. I waited about 45 minutes and went outside to see how it was coming - since you can't put an RV in their bay. I didn't see anyone working on it, so I went back inside. I waited another 20 minutes and checked again. Still nobody working. So, I wait a while and go out again. Still nobody, so I talk to the guy that sold me the tires the day before. He goes out and checks and they had replaced the tires, but no one had told me. I don't know how much time I wasted, because I don't know when they finished; but I'm guessing it was in that first 45 minutes. Would have been nice to know. I'm still a fan of Discount Tire. I've bought at least 7 sets of tires there - I've lost count beyond that. Always got decent prices - sometimes great prices - and they are always good to deal with. Flats fixed free, good warranty, free rotation... What's not to like?

I was torn as to what to rate them as they are generally nice people and I do not like giving nice…read morepeople a bad review. Unfortunately after the experience I have had I have to do so. I ordered new wheels and tires for both my new 2024 RAM 2500 Limited and my wife's Jeep Wrangler Rubicon. The initial install went great aside from them leaving all my new wheels and tires a mess from the install. Hey, these things happen, but is disappointing when spending that much on nice new things. What is causing this post is I took my truck in for a rotation and while doing so one of the techs didn't pay attention and broke off a wheel stud with his impact gun. They told me they did it and gave me info to get it covered, but unfortunately I had to handle finding a shop and handle getting fixed, taking a 1/2 day off from work. Then it was a pain to get reimbursed - not at all a good experience. Zero customer care. A few weeks ago it was time for another rotation and this time I decide to have the dealership do it as part of a service. I immediately get a call asking who last worked on my tires and wheels. I ask why and they proceed to tell me (2) of the studs are broken off 1/2 way inside the lug nuts. The opposite side from where the previous tech had broken a stud. I had to pay to have dealer fix and then when I try to contact Discount Tire, I either get left on hold or leave a message that is never returned. This happened multiple times. I decided once again to try contacting Discount Tire before leaving a negative review and Josh is not available so I speak with Derek. Derek seems to actually take an interest and I explained everything to him and he agreed to reimburse me for the costs caused by damage. Just needed a receipt. I let him know I was traveling and would get with him later in the week. I called him and due to our schedules not aligning I emailed him the info and asked for a confirmation that he received what he needed. Now radio silence. I have tried numerous times to reach him for the past week or so, 10+ rings for someone to answer the phone, sitting on hold for 10+ minutes, I have now decided my time is worth more than this effort and money. I have posted a picture the dealer sent me, I do not have a picture of the original damage. Yes everyone is nice, but the reality is I cannot trust them to work on my vehicles nor do they seem to have their business running in a fashion focused on customer service. Be cautious on using them for anything.

Locally owned shop with honest hard-working people. We are always treated well and are glad and…read moreproud to support this small business in Abilene.

Honest, wholesome shop. I could not recommend them more. Midday on a Friday and other shops were…read moresaying 2,3 hours for a simple flat repair. Just came in and asked for a flat tire repair, he said only 30 minutes and $20. Amazing, kind, friendly. Just all around will be getting my business in the future. Don't go anywhere else.

I must brag on the service at Tom's Tire Pros I used to…read moretake my car to a dealership in town and really thought they were good until I discovered they had lied to me about some routine car care that they said they did, only to find out later it was, in fact, never done. They will remain nameless. It is not my nature to slam a business. Personally, it shook my confidence and trust, though. Fast forward. Had to buy four new tires after the discovery of the "false care" from them. My son recommended Tom's Tire Pros, so I bought them there. I had to charge them so had all of the road hazard insurance added. Then, I called and had the wheels aligned there and decided to go there for my oil change. The alignment and the oil change cost less than I had paid at other places in the past. The topper came this week, though. I had been hearing a loud squeak in the springs or frame or whatever??? I took it up to them to ask if someone could drive it around slowly and listen to it to see if it could be fixed or what it would cost. One of the shop guys did just that and came in and was telling the service writer what he did. I walked up and asked him to tell me. He said it was the stabilizer that was squeaking and something about struts?? I'm a girly girl so understood some of it, but bottom line, I could replace something or other, but it would be fine without it. He greased the squeaking really well, with it on the lift rack and it was gone. There would still be a popping in the something?? I never heard that to begin with, and haven't still.? So, I asked the mechanic if he would replace the part and he said no. I said okay, I'm not. The replaced thing was $600. I went to pay, and they both said " No Charge "!! I tried to tell them thank you but could hardly get the words out with out crying I told them how much it means to me to be able to trust a business like theirs again!!! Just can't recommend this place enough!

I've been coming to Tom's Tire Pros since 2017, and I will continue to comeback here for all my…read morevehicle needs. From installing both my lifts on my Tundra and Tacoma to repairing flats. These guys here are the real deal! Honest great work with prices that don't break the bank! I highly recommend them to all my friends and coworkers over any other shop in town. Thank you all for always being a shop I can rely on!

I want to give a shout out to one of the employees here. A different store had quoted me $280 for…read moretire pressure monitors. When I came to discount tire, He quoted me $210. When he went out and checked my monitors, he said there was nothing wrong with them. They only needed to be reset. His honesty impressed me and he saved me $210. I wish I got his name, but I will definitely recognize him when I go back to do business here. Thanks for your help and I will definitely be back.

Discount Tire has always treated me very well, and this time was no exception. They found a way to…read moresolve my problem quickly, and charged less than their estimate.

Ok, Sam's hasn't done me dirty lately, so four stars. I have found certain things are cheaper at…read moreSam's than at Costco. You really can save some money by comparing prices. I do have one BIG gripe. They took the Supreme pizza off the menu in the cafe. It was definitely the best. Oh well, my loss. Off to the Big Box we go!

I came in at my 4pm appointment time. I waited and waited, at 5:15pm my car was still not done. I…read morewatched people, who walked in come and go, and they left my car on the lift with the front tires off, for about an hour. I explained i have plans, Emilio just shrugged and said they don't give a time estimate for completion. It is now 5:35 and he is just now getting to my tires. Sam's just doesn't respect you, or your time. I don't know when I will get my car. I am so upset, and they just plan don't care. I asked why it was taking so long, and they don't have an answer, or at least one they will tell me. I am so upset, they were so nice and timely with my husband, and with the gentleman that walked in, but me, just blew me off. Usually I have a good experience here, but this is just rude

I called 3 different tire shops that all gave me a 5 hour window. I found Bulldog on the web and…read morethey told me an hour and a half. I'll be damned the service truck showed up in an hour and a half on the money. Service guy took maybe 25 minutes to swap out two tires and I was back on the road. Very impressed with their service. Not to mention I was at least an hour from their shop on an off ramp. I will definitely be saving their number in my phone.

From the owner: Semi-trucks drive through all kinds of rough roads and weather conditions, so it's only a matter of…read moretime before yours breaks down unexpectedly or needs repairs. After all, they drive hundreds of miles daily, so a flat tire, dead battery, or any other problem with your truck is inevitable. When you experience operating or tire problems with your truck while you're on the road, call Bulldog Diesel Repair & Tire Service. We can come to you to provide on-site heavy duty mobile repairs of all scopes and sizes.

Took care of car with wrong tire installed and handled replacement free of cost best Firestone…read morestore in Abilene!

Billy is great! Friendly service, great tires, and quality work...this is where we go for all of…read moreour tire needs.