1. Big Country Tire

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Abilene, TX

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Big Country Tire

4.0 (24 reviews)

Services - Big Country Tire

Tire balancing

Tire repair

Tire rotation

Big Country Tire Photos

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Recommended Reviews - Big Country Tire

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David R.

I've done business with Big Country tire for years. They always get you right in and take care of flats, or replacements. They really take care of their customers, and don't ever charge for flat repair, or balance and rotate if you bought the tire from them! Highly recommend!

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4 months ago

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9 months ago

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1 year ago

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2 years ago

Nick in service is very rude. Discount tire is way better. His coworkers were nice.

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3 years ago

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4 years ago

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4 years ago

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5 years ago

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5 years ago

Best business in the town super fast and great customer service I highly recommend them! Thanks big country!

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5 years ago

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6 years ago

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5 years ago

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11 years ago

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11 years ago

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8 years ago

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11 years ago

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14 years ago

I've only bought 1 set of tires here, but they have the newest front end alignment machine in town. Really does a good job. I'm a fan.

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8 years ago

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9 years ago

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9 years ago

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10 years ago

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10 years ago

Not being a local, Big Country could have easily taken advantage of me. They did not. I got prompt service, quality work, and a fair price.

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11 years ago

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12 years ago

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Review Highlights - Big Country Tire

“While traveling through Abilene we found ourselves in need of some tire service.”

Mentioned in 2 reviews

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Discount Tire

Discount Tire

(80 reviews)

I'm always well taken care of when I come in to this store. Both the service teams and sales teams…read moreare always friendly, professional, and informative. Today Trey was able to give insight on some uneven tire wear on my truck and advise me on how to fix the issue.

I was torn as to what to rate them as they are generally nice people and I do not like giving nice…read morepeople a bad review. Unfortunately after the experience I have had I have to do so. I ordered new wheels and tires for both my new 2024 RAM 2500 Limited and my wife's Jeep Wrangler Rubicon. The initial install went great aside from them leaving all my new wheels and tires a mess from the install. Hey, these things happen, but is disappointing when spending that much on nice new things. What is causing this post is I took my truck in for a rotation and while doing so one of the techs didn't pay attention and broke off a wheel stud with his impact gun. They told me they did it and gave me info to get it covered, but unfortunately I had to handle finding a shop and handle getting fixed, taking a 1/2 day off from work. Then it was a pain to get reimbursed - not at all a good experience. Zero customer care. A few weeks ago it was time for another rotation and this time I decide to have the dealership do it as part of a service. I immediately get a call asking who last worked on my tires and wheels. I ask why and they proceed to tell me (2) of the studs are broken off 1/2 way inside the lug nuts. The opposite side from where the previous tech had broken a stud. I had to pay to have dealer fix and then when I try to contact Discount Tire, I either get left on hold or leave a message that is never returned. This happened multiple times. I decided once again to try contacting Discount Tire before leaving a negative review and Josh is not available so I speak with Derek. Derek seems to actually take an interest and I explained everything to him and he agreed to reimburse me for the costs caused by damage. Just needed a receipt. I let him know I was traveling and would get with him later in the week. I called him and due to our schedules not aligning I emailed him the info and asked for a confirmation that he received what he needed. Now radio silence. I have tried numerous times to reach him for the past week or so, 10+ rings for someone to answer the phone, sitting on hold for 10+ minutes, I have now decided my time is worth more than this effort and money. I have posted a picture the dealer sent me, I do not have a picture of the original damage. Yes everyone is nice, but the reality is I cannot trust them to work on my vehicles nor do they seem to have their business running in a fashion focused on customer service. Be cautious on using them for anything.

Big Country Tire - tires - Updated October 2026

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