Friendly quick service. They repaired my flat and got me back on the road in less than 15 minutes…read more Amazing!

The reviews for this place are great, but I've never been here. The truck I just bought has new…read moretires from here with lifetime warranty. I had a nail in a tire so I went in to get it fixed. He didn't even look at my paperwork. He just said no problem, we'll fix it. Thirty minutes later my tire is fixed for free and I'm on my way. The good service and friendly employees made a believer out of me. I'm now a Bill Williams fan and will take my business here. Thank you for the great service, and I'll be back!

I was torn as to what to rate them as they are generally nice people and I do not like giving nice…read morepeople a bad review. Unfortunately after the experience I have had I have to do so. I ordered new wheels and tires for both my new 2024 RAM 2500 Limited and my wife's Jeep Wrangler Rubicon. The initial install went great aside from them leaving all my new wheels and tires a mess from the install. Hey, these things happen, but is disappointing when spending that much on nice new things. What is causing this post is I took my truck in for a rotation and while doing so one of the techs didn't pay attention and broke off a wheel stud with his impact gun. They told me they did it and gave me info to get it covered, but unfortunately I had to handle finding a shop and handle getting fixed, taking a 1/2 day off from work. Then it was a pain to get reimbursed - not at all a good experience. Zero customer care. A few weeks ago it was time for another rotation and this time I decide to have the dealership do it as part of a service. I immediately get a call asking who last worked on my tires and wheels. I ask why and they proceed to tell me (2) of the studs are broken off 1/2 way inside the lug nuts. The opposite side from where the previous tech had broken a stud. I had to pay to have dealer fix and then when I try to contact Discount Tire, I either get left on hold or leave a message that is never returned. This happened multiple times. I decided once again to try contacting Discount Tire before leaving a negative review and Josh is not available so I speak with Derek. Derek seems to actually take an interest and I explained everything to him and he agreed to reimburse me for the costs caused by damage. Just needed a receipt. I let him know I was traveling and would get with him later in the week. I called him and due to our schedules not aligning I emailed him the info and asked for a confirmation that he received what he needed. Now radio silence. I have tried numerous times to reach him for the past week or so, 10+ rings for someone to answer the phone, sitting on hold for 10+ minutes, I have now decided my time is worth more than this effort and money. I have posted a picture the dealer sent me, I do not have a picture of the original damage. Yes everyone is nice, but the reality is I cannot trust them to work on my vehicles nor do they seem to have their business running in a fashion focused on customer service. Be cautious on using them for anything.

Bright in a tire pressure low warning. So far, they are slammed, waiting time is 5 1/2 hours…read more After the remodel, there is limited seating.

Highly recommend Terry's Tire shop. Very helpful, reasonable, courteous, would not install…read moreincorrect tire which I though was very responsible and very impressive contrary to the slip shod store who sold me the tires, whose name won't be mentioned.

Terry's Tire Shop has always taken care of my used tire needs. Today, they went above and beyond…read more They COULD have sold me one used tire but instead, they fixed the bad one, AND as a courtesy, they checked the other two I was having issues with and they fixed those too! They fixed THREE tires for less than one used tire. These guys are fantastic! Thank you for teh help! As always, great service!

Locally owned shop with honest hard-working people. We are always treated well and are glad and…read moreproud to support this small business in Abilene.

Honest, wholesome shop. I could not recommend them more. Midday on a Friday and other shops were…read moresaying 2,3 hours for a simple flat repair. Just came in and asked for a flat tire repair, he said only 30 minutes and $20. Amazing, kind, friendly. Just all around will be getting my business in the future. Don't go anywhere else.

I must brag on the service at Tom's Tire Pros I used to…read moretake my car to a dealership in town and really thought they were good until I discovered they had lied to me about some routine car care that they said they did, only to find out later it was, in fact, never done. They will remain nameless. It is not my nature to slam a business. Personally, it shook my confidence and trust, though. Fast forward. Had to buy four new tires after the discovery of the "false care" from them. My son recommended Tom's Tire Pros, so I bought them there. I had to charge them so had all of the road hazard insurance added. Then, I called and had the wheels aligned there and decided to go there for my oil change. The alignment and the oil change cost less than I had paid at other places in the past. The topper came this week, though. I had been hearing a loud squeak in the springs or frame or whatever??? I took it up to them to ask if someone could drive it around slowly and listen to it to see if it could be fixed or what it would cost. One of the shop guys did just that and came in and was telling the service writer what he did. I walked up and asked him to tell me. He said it was the stabilizer that was squeaking and something about struts?? I'm a girly girl so understood some of it, but bottom line, I could replace something or other, but it would be fine without it. He greased the squeaking really well, with it on the lift rack and it was gone. There would still be a popping in the something?? I never heard that to begin with, and haven't still.? So, I asked the mechanic if he would replace the part and he said no. I said okay, I'm not. The replaced thing was $600. I went to pay, and they both said " No Charge "!! I tried to tell them thank you but could hardly get the words out with out crying I told them how much it means to me to be able to trust a business like theirs again!!! Just can't recommend this place enough!

I've been coming to Tom's Tire Pros since 2017, and I will continue to comeback here for all my…read morevehicle needs. From installing both my lifts on my Tundra and Tacoma to repairing flats. These guys here are the real deal! Honest great work with prices that don't break the bank! I highly recommend them to all my friends and coworkers over any other shop in town. Thank you all for always being a shop I can rely on!

Make an appointment, it saves you time, trust me. Great service, friendly folks. If you stay,…read morebring a book. Tires are great! They do all our vehicles: cars, trucks and trailers!

Update on refund: So I went in to the store the following day and spoke to the manager regarding…read morethe visits on the previous day. I told him that I was there for the wheel sensor and for the refund of everything that was charged to my Discount Tire Synchrony card. Manager went to the bay area where my tire was swapped and then came back to tell me he couldn't find the sensor. He gave me a new sensor at no cost and told me to go back into the store and that they would program it to my car. He also gave me a full refund on all of the charges 2 tire unmounts and 1 tire mount and wheel alignment.

Ok, Sam's hasn't done me dirty lately, so four stars. I have found certain things are cheaper at…read moreSam's than at Costco. You really can save some money by comparing prices. I do have one BIG gripe. They took the Supreme pizza off the menu in the cafe. It was definitely the best. Oh well, my loss. Off to the Big Box we go!

Went to pay for my products. Put my card in the machine and it rejected it three times, girl comes…read moreover and puts card in and bends the card 90 degrees I told her your going to break the card she says this how you have to do I said no you don't that's all I have to pay for things, I said gimme the card and she said " your momma" I said she's dead you stupid bitch. Fix the card readers, wished this town had a COSTCO SAMS has the same stuff no variety. I think I will not renew after 33 years