I was torn as to what to rate them as they are generally nice people and I do not like giving nice…read morepeople a bad review. Unfortunately after the experience I have had I have to do so. I ordered new wheels and tires for both my new 2024 RAM 2500 Limited and my wife's Jeep Wrangler Rubicon. The initial install went great aside from them leaving all my new wheels and tires a mess from the install. Hey, these things happen, but is disappointing when spending that much on nice new things. What is causing this post is I took my truck in for a rotation and while doing so one of the techs didn't pay attention and broke off a wheel stud with his impact gun. They told me they did it and gave me info to get it covered, but unfortunately I had to handle finding a shop and handle getting fixed, taking a 1/2 day off from work. Then it was a pain to get reimbursed - not at all a good experience. Zero customer care. A few weeks ago it was time for another rotation and this time I decide to have the dealership do it as part of a service. I immediately get a call asking who last worked on my tires and wheels. I ask why and they proceed to tell me (2) of the studs are broken off 1/2 way inside the lug nuts. The opposite side from where the previous tech had broken a stud. I had to pay to have dealer fix and then when I try to contact Discount Tire, I either get left on hold or leave a message that is never returned. This happened multiple times. I decided once again to try contacting Discount Tire before leaving a negative review and Josh is not available so I speak with Derek. Derek seems to actually take an interest and I explained everything to him and he agreed to reimburse me for the costs caused by damage. Just needed a receipt. I let him know I was traveling and would get with him later in the week. I called him and due to our schedules not aligning I emailed him the info and asked for a confirmation that he received what he needed. Now radio silence. I have tried numerous times to reach him for the past week or so, 10+ rings for someone to answer the phone, sitting on hold for 10+ minutes, I have now decided my time is worth more than this effort and money. I have posted a picture the dealer sent me, I do not have a picture of the original damage. Yes everyone is nice, but the reality is I cannot trust them to work on my vehicles nor do they seem to have their business running in a fashion focused on customer service. Be cautious on using them for anything.

Bright in a tire pressure low warning. So far, they are slammed, waiting time is 5 1/2 hours…read more After the remodel, there is limited seating.

I must brag on the service at Tom's Tire Pros I used to…read moretake my car to a dealership in town and really thought they were good until I discovered they had lied to me about some routine car care that they said they did, only to find out later it was, in fact, never done. They will remain nameless. It is not my nature to slam a business. Personally, it shook my confidence and trust, though. Fast forward. Had to buy four new tires after the discovery of the "false care" from them. My son recommended Tom's Tire Pros, so I bought them there. I had to charge them so had all of the road hazard insurance added. Then, I called and had the wheels aligned there and decided to go there for my oil change. The alignment and the oil change cost less than I had paid at other places in the past. The topper came this week, though. I had been hearing a loud squeak in the springs or frame or whatever??? I took it up to them to ask if someone could drive it around slowly and listen to it to see if it could be fixed or what it would cost. One of the shop guys did just that and came in and was telling the service writer what he did. I walked up and asked him to tell me. He said it was the stabilizer that was squeaking and something about struts?? I'm a girly girl so understood some of it, but bottom line, I could replace something or other, but it would be fine without it. He greased the squeaking really well, with it on the lift rack and it was gone. There would still be a popping in the something?? I never heard that to begin with, and haven't still.? So, I asked the mechanic if he would replace the part and he said no. I said okay, I'm not. The replaced thing was $600. I went to pay, and they both said " No Charge "!! I tried to tell them thank you but could hardly get the words out with out crying I told them how much it means to me to be able to trust a business like theirs again!!! Just can't recommend this place enough!

I've been coming to Tom's Tire Pros since 2017, and I will continue to comeback here for all my…read morevehicle needs. From installing both my lifts on my Tundra and Tacoma to repairing flats. These guys here are the real deal! Honest great work with prices that don't break the bank! I highly recommend them to all my friends and coworkers over any other shop in town. Thank you all for always being a shop I can rely on!

I want to give a shout out to one of the employees here. A different store had quoted me $280 for…read moretire pressure monitors. When I came to discount tire, He quoted me $210. When he went out and checked my monitors, he said there was nothing wrong with them. They only needed to be reset. His honesty impressed me and he saved me $210. I wish I got his name, but I will definitely recognize him when I go back to do business here. Thanks for your help and I will definitely be back.

Discount Tire has always treated me very well, and this time was no exception. They found a way to…read moresolve my problem quickly, and charged less than their estimate.

people look great. Just make sure you look for up grand for four tires and If you don't have it…read morepaid off in six months and that's facts straight from the woman's mouth.

I took my rims up to this place and was told that they could put them on for me. They ended up not…read morehaving the right lug nuts needed for my car. No problem, but I was then told that I wouldn't find the lug nuts needed and to just sell my rims. Well I found the lug nuts that would fit the rims and my car. But when the put my stock rims back on the guy forgot to put my censor back on one of the tires. Owner said to come back in when I could and he would put them on for free. I was charged for that though. And more then what was agreed upon too as well. Each time I had my credit card ran by this place it's been more then It was pose to be So I took my car back up to this tire shop when I received my lug nuts , totally senseless on my part. my lock key was broken or snapped by the guy who put my rims on my car and he told me that he was gonna give me the one in his hand that he used instead of mine. But the owner of the shop kept it instead. And not no more then 35-40 miles off of the lot. My back passenger tire started to shake and it was life threatening. knowing that the guys up there would be quick to fight and not offer any compensation I just took my car to my mechanic to fix the issue . They had put my emergency break and in doing that when it was released the rim was not in the Correct position or tighten up so my studs were bent and the lug nuts stripped out. It cost more then $400 for labor and parts to fix. I just don't know why men think that woman can be taken advantage of, like I'm not a dummy but I was for trusting this place to work on my car.

HE LIED TO ME. READ TO THE END. I called for a price. The…read moreperson answered the phone took the tire size and gave me a price of $70. He said that they don't have the tire but they can order it. I stopped by to check how many tire do I need to change. In my opinion, I felt that only one tire needed to be changed but I wanted their input. The same person who took my call came out to check my tires. One brand new I just changed recently, one is low on tread, and 2 looked fine for me. He said no you need 3 tires because these 2 are one 6 years old and the other is 5 years old. When we went inside to get the order, He said they are $100 each. Then I said that is too much, you said $70 on the phone and I am on a limited budget, then he said I can find something for $85, I said fine, then he came back and said they are out of stuck. Only 1 left. At this point I could sense the dishonesty on his face so I left. When I got home I checked my tires. One has DOT code ends with (4319) and the other with code (0820). That means that one tire is 4 years 3 months old, and the other is 3 years 11 months old. So he lied to me to make the sale.

From the owner: Southern Tire Mart is your source for America's favorite quality brands. At locations throughout…read morethe southern United States, we continue the mission we began in 1973 to serve families and businesses with the best passenger and commercial tires on the market. And, to provide you the latest in parts and products at the best prices with unparalleled service. Whether you're looking for semi-truck tires or car tires, you'll find just what you need right here and you'll discover why Southern Tire Mart is North America's #1 Commercial Tire Store!

Great service. Work was done quickly. Very much appreciated the service and price…read more Thanks!

Superb service and great hospitality, unlike most of the tire shops in Cali, if you need tire…read moreservice, this is your one stop shop, Thank You and GOD BLESS!

Save yourself the time and the stress, and find somebody else to handle your vehicle…read more Professionalism is consistently lacking, and quality of service is even worse. Been burned too many times here, but enough is enough. Regret is the only thing waiting for you if you use this location.

Discount tires everywhere have proven to be very reliable, cost-effective, and straightforward. My…read moreson has bought tires from them in Oregon. I have bought from them in California and recently we fixed his tire in Austin Texas at a Discount tTre. The staff is friendly and knowledgeable And they move a lot of customers through their stores fairly quickly. All in all I have had good experiences at Discount Tires and I will go back there in the future.

Very nice guy and extremely helpful with our spontaneous tire leak. Would recommend if you're…read morehaving any tire trouble.

Had a flat tire and all other places had to order our tire! He had it ready to go and changed it in…read moreunder 20 minutes! Best prices and great service! Would recommend coming here for all your tire needs very nice man and great customer service.