Our rental experience was just amazing! Mr Toney definitely has the customer's satisfaction at…read moreheart. He will tailor to your specific needs. We rented a very nice and comfortable minivan. We didn't have any issues with our rental. It's rare that you find a business that's professional but personable. Thank you so much to the wonderful people at D C T Auto Rentals. We will most definitely be using you again in the near future. The next time you need a rental go ahead and give them a try. You will not regret it. Warmly,The Anderson family

From the owner: We offer Premium rentals for all occasions: Business travel, Vacations,Special events…read more

Everyone was nice and I easily extended my reservation multiple times over the phone. The bill was…read morescary, but that's because I had the car out for over a week. Linda shuttled me home, she is the coolest! She made my day by being kind and friendly :)

I have rented from Triangle Rent A Car on many occasions for our catering business and everyone of…read morethe experiences have been seamless! They are professionals, the vehicles are always clean and ready to go when I arrive for my pick up, and they are less expensive than their competition with much better service!

I strive to be a low-maintenance traveler, no matter whether I am traveling for business or…read morepleasure. I've been an Alamo Insider member for many years, a membership that usually provides me the ultimate convenience upon landing--walking straight to my assigned car and heading out on my trip with zero friction, and I reserve my vehicle ahead of time using the Alamo app. While Alamo typically nails this "easy" experience, my recent stop at the Raleigh-Durham airport didn't quite deliver the "easy" experience I've come to expect. Upon landing, the Alamo app indicated I'd still need to visit the counter for a car assignment. RDU still requires travelers to board a shuttle bus for transportation to the rental car lot, but thankfully, the buses run frequently so we didn't wait long. When we arrived at the lot, I was mildly discouraged to see a line snaking out of the office with only one customer service rep on duty. However, kudos to the on-duty manager for quickly recognizing the queue and offering to process several reservations at the adjacent National desk. The customer service rep who helped me was great at getting our trip back on track -- I had my license, credit card, and reservation number ready-to-go and they didn't try to push any "add-ons" like the collision damage waiver or satellite radio, which I appreciated (but am sure that Alamo's corporate overlords at Enterprise Holdings will be disappointed to read). I was, however, somewhat frustrated they didn't have the full-size hybrid sedan I originally requested, especially since I had a lot of driving to do. (At this point, I'm reminded of the Seinfeld episode where Jerry exclaims in exasperation: "You know how to take the reservation, you just don't know how to hold the reservation. And that's really the most important part of the reservation: the holding!") I was initially assigned a Kia K5 from a lower vehicle class, which showed significant wear and tear and several dings upon inspection. When I returned to the office to request a different vehicle, the rep handled it professionally and quickly found a 2026 Toyota Camry hybrid with less than 3,000 miles on the odometer. The rest of the rental went smoothly -- the nearly new Camry performed perfectly and the drop-off process was a breeze. While it wasn't the "straight to the lot and go" experience I usually enjoy, the staff's hustle, politeness, and willingness to fix the vehicle issue was definitely worthy of a 4-star review.

Toni had amazing customer service! Will choose Alamo everything because of our experience!read more

Imagine going to rent a car only to be confronted with a CSI scene. The car was splattered with…read moreblood down the passenger side and over both door handles and doors. Dont know if human or animal but definitely blood. When I questioned the biohazard, the associate, Ryan, looked at me and said, "I guess we can wash it off if you really want." Like how is that a question and in what world is this okay? He was completely indifferent. I asked for a different car and he responded with "I am afraid we can't rent to you." He then walked off. I was absolutely dumb-struck. At the end, they ended up washing the car and I rented it but not without a great deal of intervention(2 hrs worth). Do NOT expect good customer service nor a clean and biohazard free experience at this location. The manager also never reached out.

Airport location. The cost was $262. Why is my credit card charged an additional $1,846.75. Seven…read moredifferent charges over three -four day period. I've called three times to get this fixed.

I came to rent a car and wanted to add my sister as a driver. We always rent together, and she uses…read morean American passport and an international drivers license because she lives abroad. Not only did they not agree to rent to her, they walked away with her documentations to a back office and disappeared for a very long time. It is not OK to take people's legal documents!When I asked for the manager to come out of the back office, the woman who was helping us said that she was the manager. She went in the back to get a verification from someone else; that person should've come to the front. Taking a person's passport away, is unsettling to say the least. When I mentioned it to the woman who had the passport and driver's license,she says "there's cameras everywhere." Well I could've rented the car alone. I needed the other driver. Well, this may have been the issue with this particular location, I will never rent from Enterprise again I went to another company.

I had a wonderful experience at the Glenwood Avenue location. 5 stars across the board. After…read moreexperiencing a fender bender here in the great south with wildlife amongst us, AAA Insurance scheduled me for a Priority Pass Appointment on a Monday morning. I was initially scheduled for a pick up from John's collision office but the owner knew how busy enterprise was and decided to drive me and another customer over. Susan assisted me and reviewed what models were in stock. I initially requested a Nissan Sentra or Dodge Charger Sedan. I also confirmed with her that I wanted to stay within my policy's daily allowance. She showed me a 2023 Mazda CX5. I found the vehicle too large for my needs and asked to see other options. I decided on a electric blue 2021 Ford Ecosport Compact SUV. I love a fuel efficient vehicle, so this was perfect for my needs. The car smelled new, did not have cigarette odor and the interior was spotless. I enjoyed the keyless entry, Automatic engine shut off, cap free gas tank, comfortable stain free seats, amazing fuel economy where $30 fills up the tank. The collision shop originally promised the repair would be only a few days but I had the car for over a week's time. I am not a fan of FORD but I really enjoyed the EcoSport. When it came time to return the vehicle Josh was wonderful and assisted me with the return. Caesar drove me back over to John's Collision and I was on the road again. The customer service at Enterprise is unmatched. I will definitely return for my rental car needs. Prices are affordable and the selection of vehicles was spot on for me.

If I could give them zero stars I would. AVIS, CHANGE YOUR…read moreSIGNAGE! Picking up the car was easy. Returning it was a nightmare. I attempted to enter the Avis lot and the signs are Misleading. The sign says DO NOT ENTER severe tire damage if you do. So I exited and went around. Directions led me to exit the airport. I did this 3x. So I entered the do not enter entry and was told by two different young ladies two different directions to the drop off. When I got to her the third time I said listen. I'm gonna miss my flight if you give me wrong directions again. Finally she tells me where to go. I get on the shuttle bus and everyone has the same complaint. Avis you've got to do better!

Choose any other Avis in the Rayleigh area. I experienced exactly what others describe. So hard to…read morefind in this on a one way street. It isn't clear that the office is inside the hotel. I got yelled at for parking in the hotel pull in rather than the parking terrace across the street, as if I was supposed to know that. I informed the employee that when I picked up the car elsewhere it had not been vacuumed out first. He exclaimed that he did not believe that and looked at the passenger seat floor (I had no passengers) and declared that they would probably have to steam clean it and that they would charge me more. I said they better not! However, they ran my card for an additional $120. I filed a complaint with Avis headquarters about a week ago but so far have heard nothing!

This location is 24 hours it says other wise on the website almost missed my flight. Because I…read morethought 4:30am

This might be the worst National Car Rental I've been to. With Airports, these offsite facilities…read moresuck, especially if the shuttle is slow. I reviews this a few years ago and wish I didn't have to use this location. I'm a National Executive Aisle member and the fact that the cars are outside is the worst. My last visit, I returned a vehicle and there were so many people waiting for a shuttle it was total madness. Nowhere to stand, complete mayhem. Get it together National, and RDU. Update to a modern facility or get more shuttles!

Generally speaking Capital Auto Rentals has great cars, trucks and cargo vans. they offer 300 miles…read moreper day and good daily rates. DO NOT BE LATE with your return. They adhere strictly to policy so its not as if your unaware but there is little flexibility. Because it's a small operation, tgey want their cars back when do so they can resent them. reasonable, yes. It does seem unfair to be called and told to return a car at 930am the day after it was due because it's rented at 10:30, then get charged a full day when you get no added use. That's policy. I'm sure they would like you to keep it a couple hours past it's due time so they can collect Two rentals on one car every time. They make two rentals, your and the new customers but you don't get to use it. Don't be late

From the owner: Capital Auto Rentals strives to provide the best customer service in the industry as well as…read morevehicles loaded with options. Capital Auto Rentals does allow towing with our vehicles and offers competitive rates for retail, corporate accounts, church groups and insurance replacement. We offer rental vehicles including cars, trucks, SUV's and 12/15 Passenger Vans and look forward to serving you!

I Have been renting a car at this place for the last 2 years, and all the time it is a Great…read moresurprise, Clean and Excellent service, New and reliable cars. The manager all ways find the best solution to make you Happy. I am a Retired Visiting Teacher in North Carolina, and I highly recommend Budget, at RDU airport at Morrisville. Vincenzo Colonna

I came to retrieve a reserved vehicle. We entered and was greated…read more The paperwork occured and instructions for vehicle pick up was given. We checked Two(2) vehicles. Most of the the fleet were filthy on the outside. The inside was filthy as well. After debating on going back the counter, we took the keys back. We were told the car wash was down. But when the vehicle came back from being "cleaned" in which they washed the outside #but the car wash was down so they said. But they never cleaned the inside. I would suggest for this rental to be the abaolute LAST RESORT.

Best experience renting a car, the employees were freindly and helpful. Jawad was the best rental…read moreagent, I will go back for his excellent service!!

I would love to leave a zero star rating... I booked online for a car at Dollar at the RDU site and…read morepaid on line and received my confirmation. On arrival to pick up the car the line was long as was the wait time. When it was finally my turn the clerk didn't want my confirmation number, told me that I had reserved the Managers Special and what car would I like. I told her I had already paid for a compact size car. She then informed me that the managers special meant they pick the car which was fine but the least expensive which is what Id paid for would be a fully electric vehicle. We were visiting family in Fayetteville, unfamiliar with the area... no idea of where to charge an electric car and definitely not at our families home, she said they took a long time to charge as well. So, ended up spending twice as much money on a car I could have gotten cheaper anywhere else. A TOTAL SCAM is what I got. The clerk said they have a lot of electric cars... thus the scam.