While we would rather not visit we found ourselves in a pickle which happens with teenage drivers. Knowing the staff at Triangle it was a no-brainer! From Ronnie being kind and making sure we had great service to April, the office manager chatting while we waited. The process was fairly painless. If you are looking for quality care with the support to come back if you need them, check out Triangle if you find yourself in the same spot we were! You won't be sorry. read more

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11/10, look no further if you have a Tesla. This is a true white glove service collision center with top notch service, and it's the only "preferred" collision center for Tesla other than Tesla's own collision shops. I had cosmetic damage from an accident that was luckily cut and dry not my fault thanks to a dash camera. - estimate appointment was available in a week, they only do estimates in-person (unlike some other places that do online estimates using photos). This does seem like a long time, however other shops I reached out to were all 1-2 weeks out and Tesla's own shop was a month out. - you work with one person through the entire process who oversees everything. I cannot emphasize enough how nice this is. In contrast, every time you call or chat in app with Tesla's shop it's always a different person. Things can get lost/delayed/overlooked pretty easily like that. I worked with Brent and he was fantastic. - once I talked to the insurance adjuster and let them know of my choice for the shop and once I signed the papers, I was able to drop off the car in 11 days with 10 day ETA for the repair. Insurance I had a claim through has some sort of agreement with Triangle Collision where they direct bill them and handle all the paperwork for you. I spoke exactly one time with the insurance adjuster, Triangle Collision had me sign one paper via email to get the ball rolling, I then signed a paper at drop off and at pickup, that's it. Very easy. - drop off was a breeze, they are partners with Enterprise and they call a shuttle for you to get you to the local nearby Enterprise branch to pick up a rental car - Brent provided regular updates and the car was done 2 days ahead of schedule - pickup was very easy, they allow you to drop off the rental car right at the shop, you just can't beat the convenience of that I'm very satisfied with the repair, you can't tell the car was repaired. Paint is matched perfectly. I received a warranty booklet for the repair too, hopefully won't need to use it ever! From the research I've done the final cost of the repair turned out to be on the higher side, but you get what you pay for. I would not think twice about choosing any other collision center but this one for my future car body work needs. read more

I had the pleasure of working with Brent Brooks at Triangle Collision. I don't typically write reviews, but felt like they did such a phenomenal job that I would be doing them a disservice to not document it. I needed a repair to my back bumper following a rear end collision and came here for an estimate. I wanted to consider repairing minor damage to the front bumper from several years prior and, rather than immediately suggest a full replacement for $1200+, Brent offered to have the team buff out the front for me while it was in the shop for the rear repair. I didn't care about it being perfect and greatly appreciated the honesty, transparency, and willingness to go above and beyond to ensure a satisfied customer. The team did a wonderful job, handled everything directly with insurance for the rear damage, and completed the repair ahead of schedule. I will definitely be using this company should I ever need service again in the future. read more

I received an estimate for a replacement part and installation that was 3xs higher than taking my car to the dealership

I got rear ended on I40 in a brand new Toyota Highlander. Insurance sent me to this place. Literally years later I still get condensation on my windows inside the car because they did not replace/install the sealing properly around the tailgate and windows that were damaged in the accident. read more

Our daughter's silver Mazda was hit by a deer. There was extensive body damage to the bumper, passenger side front fender and side doors. Triangle Collision did a beautiful job repairing the car! They replaced damaged areas with Mazda parts or repaired original pieces. My husband took the car to a Mazda dealer and asked for them to inspect the car without letting them know why. The master technician said the car is in excellent shape. When asked why my husband wanted the inspection, he showed the technician the before pictures. The technician said that he could not tell the car had been repaired except for a couple possible small items, the passenger headlight looked newer and the gaps on the car's hood, doors, and trunk were too perfect! He said that new car gaps are almost always off by a little bit. All the nuts and bolts were painted as if they had never been disturbed and the paint color match was superb. read more

This is a Mom and Pop Family owned small business. I took my 2016 F150 to them to repair and paint my right rear fender that I scraped in a parking deck column in Myrtle Beach. I have used them in the past and was well pleased and this time was no different, well pleased again, my truck body is Aluminum and they handle it with no problem. The whole crew from April at the front desk to Ronnie the estimator and TJ the manager was awesome. Please give this small business your business and I am sure that you will be a repeat customer just like I am. The price was competitive with Caliber if not better. read more

I've had damage to my Acura TSX repaired numerous times by Triangle Collision during the last 10 years and they always make my car look like new again on the first visit. They go the extra mile to make sure they address all issues with the car and are incredible respectful and caring about their customers. I wouldn't take my car anywhere else. They do amazing work! read more

While the lady at the front desk gives off a little attitude, the rest of experience was top-notch. I got plenty of text messages, giving me updates on when the car would be done, and the repair and paint work look perfect. The gentleman that took me out to the car to show it to me was super helpful and I would definitely go back again. We went there because of all the positive reviews, and would recommend it to anyone else. Though I think the lady at the front desk may need to look for a new job because she doesn't seem to like this one.. Lol. read more

Rarely do I give a five star review. For me, that means that not only was the job done well, but the service and quality far exceeded expectations on all counts from my perspective. Brent and the entire team were top notch professionals from the moment my initial appointment was made. They told me my car would be ready in seven days, because they were very busy. I preferred my car back in five days since we were leaving on a two week trip. They said they would do their best. I received daily convenient updates and could reply with any comments or concerns. Crunch time came and they over delivered! Not only does the car look and drive like brand new, but they returned it to me in time for my trip. I had another issue with the other side of my car which was going to be close to $1300 for what looked very minor. They offered another solution without painting and said it would look 80% better than before. I went with this solution for only $350. That issue looks 95% better! I am very impressed with the professionalism, integrity, and quality of the service and final product. Plus, I love just having my car back. Well done, folks! Highly recommend! read more

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From start to finish, my experience with Triangle Collision was exceptional. I used them as a Tesla Certified repair facility specifically because of their high ratings... higher than any other Tesla Certified repair facility; I was not disappointed. I received an accurate start date for the work, automatic updates as work on my Tesla progressed, and I was thoroughly impressed with the quality of the repair. Not only could I not tell that there had been any repair completed, but my vehicle was as clean and nice as the day it left the factory. There was absolutely nothing out of place or unexpected at any point in the process. With any luck, I will never face another wild critter running out in front of my Tesla, but if I do, I will wait as long as it takes to ensure that Triangle Collision makes the repair. I sometimes worry that quality craftsmanship is dying in America; but I am happy to report that it is not dead yet. A big thanks to Brent and the other employees at Triangle Collision. It is not an exaggeration in the least when I say that I could not be happier. Dr. Joe West read more

Update for post-repair service - about 6 months after the accident, water started filling up inside my rear backup light that they had transferred onto the replacement tailgate. I called them up and brought the car in for them to check out - they mentioned that some damage to seals/etc. can manifest themselves after an accident due to temperature changes. Brent immediately pulled up the details of what would need to be replaced and reached out to my insurance company for an addendum to replace the tail light - got it approved and scheduled me to bring it back in. I came by one morning right after they opened - they got me right in, the part replaced, and out the door with minimal fuss in a short amount of time. Was a great example of how they don't just take the money and run - they obviously care about their work and making sure things get fixed properly - reinforces my previous 5 star review. read more

I cannot say enough good things about this place! What was a stressful situation they made it so simple and easy to get my car repaired and in a timely manner. They also cleaned my car inside and out. It was like I got a brand new car again! read more

Triangle Collision - Body Shops Near Me - Morrisville, North Carolina

I took my Toyota to triangle collision and they worked fast to give an estimate, when I took her in to her appointment it was a Monday by Friday she was done. They had great communication. It was like nothing had ever happened. When I picked her up they had washed her and put tire shine and the inside smelled really good too! Definitely take your vehicle to Triangle Collision! read more

TJ is the Man!! My 2015 BMW got side swiped on the highway and I was worried that my car will never drive the same again. I was wrong! TJ hooked me up with their trusted tow truck guy and brought me over to the shop and got me in touch with the car rental folks to get a rental while they worked on my car. He was able to give me consistent updates on my car and gave me a tracking link to track the progress of my car in real time. Needless to say, he was able to fix my car and detailed the hell out of it when I got it back. He was able to fully repair the car 5 days ahead of schedule. Afterwards they took my rental car and gave me my car back. They do great work and I would HIGHLY recommend you bring your car here for any repairs! read more

I brought in my car for an estimate and the staff were very friendly, prompt, and patient with all of my questions.

Great service. Very professional and friendly. I appreciate how they kepte informed of each step during the process. Auto shop work has gotten extremely pricey these days, but I guess that's due to the way repairs are conducted on modern vehicles. read more

I have never had an easier or more pleasant car repair experience. The process was easy from start to finish. I met with someone who gave me an estimate, brought my vehicle in on the scheduled day for repair, and it was ready to pick up the next day, earlier than promised and looking better than new. Everyone there is friendly and helpful. They work with the Enterprise Rent-A-Car close to their location, so Enterprise picked me up and when I went back to get my vehicle I was able to leave the rental there, pay my deductible, and go. Thank you so much - you have earned a new loyal customer! I could not be happier! read more

Triangle Collision - Body Shops Near Me - Morrisville, North Carolina

Excellent quality of work. Communicated the expectations ahead of time and accurately met them. They work with the insurance and my experience was headache free. I was hit in the rear and needed to get my van repaired. I wanted a headache free experience with good quality work. TJ Fish gave me an estimate, timeframe for completion and answered all my questions about the process and timeframe. He communicated via phone and text to keep me informed throughout the process. He delivered the vehicle early and within the price quoted. The work was also warrantied. I will use them again if needed and recommend others to check them out. read more

Called to schedule repair estimate appointment. Was told by TJ that they didn't have any availability till next week. I concur with another reviewer (Adam O, Apex) that a week to schedule an estimate is too long. I am looking to get 2-3 quick estimates to see where I will get the most value for my money. Having to wait a week just to get that is not acceptable. Triangle Collision, as a business, should invest more in expediting repair estimates so they don't loose business to other competitors. read more

This is the best body shop in the triangle. They do it what they say they're going to do and do it quickly. My car was like new, the replaced body panels were aligned perfectly and the work was like factory paint. I would not consider going anywhere else. read more

Nice place...and stellar reviews. But a big thing that surprised me: over a week just to get an estimate for a somewhat basic repair? Walked in today and was told can't get an estimate until next Wednesday e.g. 9 days from today. (Wife scraped the car on a gas station metal pole) Can't vouch for the quality of their work but the quality and time it takes for an estimate is ridiculous. read more

Gave me a link that never updated beyond "dropped off". Wavered back and forth on when my car would be ready. Made me drop it off first thing Monday morning when they didn't touch it until at least Tuesday afternoon. Said they would update me by 2:30 and never did. Finally got a time. Showed up to pick up my car and an employee had taken off with my keys, which meant I had to go back to the rental agency and pick up another rental car Completely unprofessional throughout the entire experience. I would never entrust my vehicle to this cut-rate shop again. read more

My wife took her car in for a (hit and run) repair. Said vehicle immediately fell into some sort of temporal anomaly in which the car was simultaneously being worked on, *and* listed as being in "dropped off" status. Same (or possibly related) temporal anomaly apparently prevented the business from predicting when the car might be available for pickup, shifting along a 2-to-3 day timeline. The eigenvalues eventually coalesced into a 15-minute interval between 4:00pm and 4:15pm on the third day. We arrived at 4:05 (after dropping off the rental car), only to find that another space-time anomaly had mysteriously transported the car keys into the pocket of one of the business' employees who (surprise) had just left for the day. We spent the rest of our evening booking a new rental, scrounging up a set of duplicate keys, and retrieving the car after hours. Side note: Youtube has some very helpful videos on how to start a keyless vehicle using a key fob with a dead battery. Business eventually re-acquired the original keys and returned them to their rightful owner, but not before a litany of excuses, delays and rationalizations. Would highly recommend, if you find this sort of thing entertaining. read more

While our wait was long, the car was perfection when I picked it up. My husband was also deployed, so they were super helpful in returning our rental car. Then, when I left my car seat base and car seat mirror in the rental car (which had been picked up already), they went above and beyond to pick them up from the rental car company for me. Great work, and great people! read more

Afte my wife got her car rear ended in car line at school, I called Triangle and scheduled an appointment with TJ. We went over the damage in detail and then I asked if we could also fix a few additional scratches. The work that was done was first rate! Very happy with the entire process and would use them again! read more

I recently got into a fender bender and went to this place to have it fixed using the other guy's insurance. They managed the entire process very well; from working directly with Allstate to coordinating the rental car pickup, sending me notification updates with the progress of the work, and doing quality work. They went above and beyond and fixed something unrelated as well. Great customer service! I highly recommend this place! read more

Getting in an accident is never fun, but the staff and professionals at triangle Collision make it a while lot easier to deal with. I got a check in twice a week telling me the progress of my car and it was done before schedule! The office was beautiful and super clean. I would highly recommend them! Will never go anywhere else! read more

Not a service you want to have to utilize but TJ and his team made for an amazing experience getting the massive dent in my car fixed. Work was completed within the original 8-day estimated window and the car looks good as new. Best of all they kept me updated throughout the process, texting me to let me know when the parts had come in, when it was being painted, etc. Hope to never need them again but would not hesitate to recommend to anyone! read more

Triangle Collision - After - Body Shops Near Me - Morrisville, North Carolina

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TJ was great, he made the entire process fast and easy from start to finish. I took my wife's car to his shop as very disappointing experience at Gerber. TJ kept me informed throughout the entire process, giving me regular updates. There were some delays due to miscommunication on the part of my insurance company, but thanks TJ's regular updates we were able to work through it quickly. All the repair's on my wife's car were completed perfectly, the car was spotless as it was also cleaned inside and out. read more

Repaired front bumper after collision. It looks great, and the rest of the car was cleaned up better than when I dropped it off! Couldn't be happier with the service! read more

Clint, Brent, TJ and April are an awesome team. They have always treated my family, customers, and myself with 1st class service. The work is performed by perfectionists! They completed the work on my wife's Camry (large repair) 5 days before the original quote of 10 days without rushing the work. If you need body work done on your car, call them ASAP and get on their list. Do not sacrifice quality work on another shop that will take your car in immediately and over promise results. read more

This is truly the best place to bring your vehicle to, we just relocated here and the yelp reviews are correct. Clint was incredible, helpful and provided the best possible service. I highly recommend Triangle Collision you will not be disappointed. read more

I worked with Brent who stepped me through the repair process and gave me daily updates on the repair of my vehicle. He answered all my questions in a timely manner and went above and beyond when the other driver's insurance company was playing hardball. My car looks amazing, I can't tell that it was involved in an accident. It helps that they are a certified Nissan repair shop as well. They used all original Nissan parts based on my request. There were a few weeks before they could get started on the repair but it was well worth the wait! read more

My go to place after two bumper hits on the same vehicle. Friendly, customer oriented, convenient and honest service with great outcome and fast results! I am a very pleased repeat customer! read more

I want to start by saying how amazing Triangle Collision Center was for me. Let's start by telling my story. So, I had a car accident, which dented badly my car's driver door, and a little bit to the rear door at the same side. I was upset, then I googled and found this center. So, first I called to set an appointment. April, customer service, she is awesome, courteous and knowledgeable. She set an appointment with the manager, TJ, which he was a really a professional guy. When I met him, he welcomed me, then he checked the car, and in like 15 minutes he estimated everything. He, then set an appointment to drop my car and advised me with Enterprise, because it's the nearest office to the center location. He also took care of the insurance company, StateFarm, which also were awesome. I dropped my car at the center and my car took 5 days, exactly how he promised. And the surprise was when I came to pick up my car today.... woooow It's like brand new, I couldn't believe my eyes. They even cleaned the car very nicely. I'm very happy and satisfied customer. If you ask me, would I absolutely recommend this center, my answer would be: Definitely yes, and I can summarize my reasons: 1- Customer Service: April, she's awesome. Always reply the phone whenever you call. 2- TJ, the manager, is professional, fast and efficient. 3- All their staff are welcoming, courteous and professional. 4- Their team are very expert and from their amazing job, you can tell they love their job. 5- Their work is very perfect. 6- Their prices are good deal for their amazing work they accomplish. read more

One review stated that it took a week plus to get an estimate. I submitted an online consultation - including pictures of the damage - a month ago and never heard back. read more

Spectacular service! I came in with some nasty sideswipe damage from a hit-and-run driver. Triangle's folks did everything for me, from contacting the insurance company to helping arrange the ride to the rental location for my loaner. I could not believe how easy they made it for me. They finished the car even before the promised date, and the repair was so skillful that there is no hint that the car was ever damaged. There were even a few little dings and scratches that came about with age that they fixed up for me at no extra charge. "Customer courtesy," they said. That sort of courtesy is a rare and precious thing, especially in the car repair business. So in short, they dealt with the hassles for me, repaired my car in record time, and gave it back to me looking even better than it did before the collision. You can't get much better than that! read more

These guys are great. I really had no idea how to choose a body shop... So of course I Yelped it! There were positive reviews so I took a chance and I was not disappointed. They did great work, worked with my insurance company, and even did a small unrelated repair at no charge. If you're unsure how to choose shop like I was then you should have confidence with Triangle. I am a repeat customer. read more

This is my second time coming to Triangle Collision. They are simply awesome! Great customer service, great work and a friendly compassionate staff that remembers you by name. I highly recommend you take your vehicle there should you need any body work. They are good and reasonably priced as well. Thanks TC! read more