Straightforward and honest and reasonable. Good work and on time. Family run business They wash and waxed my exterior read more

What more can I say... Collision Masters did a superb job repairing my car after I was in a single-car accident last year. I'm beyond grateful that Sir Walter Chevrolet referred me to Scott and his crew. My accident occurred last summer. My car suffered minor body damage but some of it's air bags deployed. My insurance company opted to consider my car totaled; they didn't want to cover the cost of my repair. Despite that fact, Scott told me that my repair seemed straightforward after thoroughly inspecting my vehicle. I was informed that my repair could be turned around in a couple of weeks under *ideal* circumstances. I decided to give Scott the go ahead to repair my car. CM's stellar reviews and reputation helped to inform my decision. My repair was turned around as quickly as possible during a time when various components for repairs were in limited supply due to pandemic-related supply-chain shortages. Scott and his crew reached out to part distributors out of state, and even across the country, to find the last part needed for my repair. Scott was communicative and transparent throughout the repair process. In my case, if I had walked away from my vehicle, and not bought it back from my insurance company as a "salvage", I would have been thrown into a new and used auto market where car values were inflated due to the pandemic (Summer 22). Attempting to have my (fully paid-off) vehicle repaired was the better option, and I'm thankful that my car was in good hands in an industry where corners may be cut. If you're reading this, keep in mind that you always have the legal right to choose the shop that you want to have your car repaired at if you're in an accident; shops that are associated with your insurance company may not provide the best level of service. Collision Masters went above and beyond on my behalf. Under trying circumstances, bringing my car to their shop was one of the best decisions I could have ever made... read more

Collision Masters was wonderful! My car was done within a week and it came in under the estimate. They even fixed a few extra things at no charge, then cleaned my car inside and out. Nice people, easy communication. Highly recommend. read more

Good customer service, always picked up the phone or responded quickly, friendly. Skilled work and well done! Was recommended by a repair shop read more

I've needed to replace my bumper for the past two months now. I visited this place and Scott said he would order the parts. It's been two months and I still haven't heard anything from them. I try calling them and they seem extremely disorganized as they can NEVER find my case when I call so they let me go and assure me that they'll call me back. They never do. Stop giving me the run-around, this is insane. I'm going elsewhere. read more

I can not say enough great things about Scott and Collision Masters. I was involved in an accident and dealing with the other persons insurance was a nightmare. Scott went above and beyond to help me and repaired my car. It looks beautiful! First class customer service ! I can't thank you enough! Laurie Curtis read more

Trustworthy. Ethical. Does great work. If you want your vehicle fixed right, this is a good place to start. read more

The best customer service. Honest and knowledgeable. I was asked to provide three reviews. I went to Caliber, Gerber and I am so happy I found Collision Masters. read more

Firstly I would like to thank Scott and his team at Collision Masters in Raleigh NC. They did an excellent job on my truck. It's looks like a brand new truck. I will spare the details on how my accident happened. The driver's side door was destroyed. The before and after pictures tell the story. I was looking for an estimate right after the accident. I called 4 other shops, 3 did not answer and one wanted to schedule an appointment a week later. Collision Master not only answered the phone but told me I could come right over. I appreciate that they were able to accommodate me quickly. This is a family owned company and they have the best customer service hands down. When I brought my truck in I had a great experience Scott was thorough, explained everything well and he is fair. This place does quality excellent work at a fair and reasonable price. I knew right away they were not "taking me for a ride" I had to obtain other estimates I knew from the first encounter with Collision Masters that is where I was going to have my repair done. I knew I could trust them. I highly recommend them the experience was painless, straightforward, and my car was completed in the time promised. It was returned clean inside and out it looked like a brand new truck. If you need collision repair please bring your car to Collision Master you will be happily pleased. Kudos to Scott and his team and Thank you! read more

Collision Masters - Before - Body Shops Near Me - Raleigh, North Carolina

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We brought our car in to get re repaired, after another body shop missed a few items. Scott and his team did a great job. I felt that he was honest and trustworthy! read more

Scott runs a great staff, top notch work fair price. Upfront and will work around schedules. Repaired my truck to showroom new and made it shine like a diamond. read more

Scott is the man. He is honest and fair and is willing to work with you on an individual basis. Insurance wouldn't cover my repairs and Scott was willing to order after market parts for me to keep cost's low. He did an excellent job and the parts and labor were covered by a warranty too. read more

100% completely satisfied with the work that Scott and his shop did for me. I was rear ended a few days after I bought my brand new car, and Scott repaired it back to as if it had never happened. He Doesn't skimp on parts or take short cuts. He does it right. And works for the customer, not the insurance company. I trust and would recommend Collision Masters to my friends and family. Support your local businesses!! read more

Collision Master in my book is 5 star. Great initial estimate, did work on time and turned out perfect. Friendly, great location! As a woman, not always easy to get that kind of respect when it comes to vehicles. read more

Great experience with Collision Masters. Very happy with the repair and color match on my car. Insurance/payment went smoothly. The whole process was speedy. Thank you! read more

SCOTT does it RIGHT at a FAIR PRICE!!!!!!!!!!!!!!!!! Very honest guy and does not cut corners, very quality work!!