Paint job was fine. Reasonable price, decent work. PROBLEM: they drove my car approximately 270 miles while they had it. I clear my odometer and log my mileage every time i fill my gas tank, done it my whole life. Somehow my odomoter had 300 miles on it and a completely full gas tank when I picked it up from them. At least they filled the gas tank up. If i didn't track and clear my odometer every single time i get gas, wouldn't have noticed. Sadly for them, I do. Would not recommend or return b/c they've lost my trust. And no, I didn't just forget to clear my odometer. Mileage log shows about 270 miles unaccounted for since dropping car off to be painted. Also, noticeable white dusty handprints on the moon roof and two different AC vents. BEWARE: your car may be driven--a lot--while they have it.
UPDATE in response to Bob's comment: The car was ready on a Friday afternoon but due to my work schedule and Bob's hours, I was unable to pick the car up til the following Thursday (and was not charged for additional storage time, which i appreciate). Meaning, the car sat there over the weekend. If i'm an employee and need a car for myself or a family member, and i know there's a perfectly good car going unused over a weekend that i can "Borrow" and have back by monday, well.... what the owner doesn't know doesn't hurt them, right?
I keep a detailed mileage log for tax purposes and somehow the car acquired an additional 270 miles just sitting in the parking lot, while maintaining a full gas tank. I didn't contact the owner b/c i wasn't looking for a refund. I figured he would deny it--he was either aware of the problem and would deny it, or truly unaware that the car was borrowed and would deny it. Either way, won't change that it happened. I noticed the mileage and gas tank discrepancies two minutes after leaving the parking lot.
I waited to post the review b/c i don't like to leave negative reviews and i debated for a long time about whether to do so. I decided, in light of all the glowing positive reviews, that it might be helpful to others to document my experience. It also wasn't that big a deal to me so i kept forgetting to do so--I am disappointed that my car was driven without my permission and i will not be recommending them, but it's not an actionable offense, either.
Boils down to, my mileage log doesn't lie. The car mysteriously acquired 270 miles sitting in a parking lot and the gas tank mysteriously refilled itself. My fault for letting it sit there over a weekend after it was ready, but i didn't have any other options. Since this review was filtered, i suspect few people will see this anyway but at least be aware there's a possibility your car will be driven without your knowledge. read more