My brother-in-law backed into my Subaru .‍ CCC was amazing! They have the process of renting a car and renewing your car down to a stress free science. Their shop has a family feel. They are committed to excellence. Highly recommend them, even to my brother-in-law. read more

CCC was recommended to me and I can see why. I bought a new car in December 2020 and take very good care of it. For that reason, when I was unable to avoid hitting an overhanging branch on Wade Avenue and a foot-long scuff was left on the back passenger door, I had to do something. On my first trip to the shop, one of the guys tried getting the mark off with an abrasive. It didn't work so I scheduled a day to drop by again. In the amount of time it took for me to get my laptop out of my bag they'd already buffed it out. Nice fellows and good work! read more

My wife's car was hit by a firetruck. Luckily, everyone was OK, but, the backend of the car was crushed in. I called Capital City Collision and Matt was able to work us into his schedule within a few days. As well, Matt worked with the county's insurance company to get everything covered. He was flexible in getting the work done in a timely manner and with making sure we were satisfied before signing the county's General Waiver. I would highly recommend Capital City Collision and Matt to anyone needing to have body work done. It's great to have a company you can trust when life events like a car accident happen. read more

Someone hit my 10 day old truck saw the guys at at capital city collision not only made it good as new they did it quickly and professionally. read more

Capital City Collision - Body Shops Near Me - Raleigh, North Carolina

I recently needed repair work done on my car. I called several places and got the run around from many of them. But not Matt at Capital City Collision. He scheduled an appointment right away to give me an estimate. He was kind, helpful and understanding. He answered all my questions about the estimate and the process. His estimate was in keeping with the one I got from my insurance. I decided to get my car done at his shop and it was the best decision. The car looks great. Matt was helpful and considerate through the whole process. He made what was an awful situation so much easier. read more

I normally don't do this unless I have a really bad experience, but this time I have to do it for a great one! These folks at Capital City collision are the truth! They took great care of my Impala after a deer hit. Their work is top notch! I got my car back as if it never happened! If you need to have any kind of body work done to your car, this is the place to go! read more

David once again provided a quality OEM repair within a very reasonable price point and timely delivery. Highly Recommend.

I cannot speak highly enough about Matt Southerland and the Capital City Collision team. After a neighbor backed into our car, I took it to Capital City Collision for an estimate. Matt made working with the insurance company easy and even picked up and dropped off the car since I was working from home with a newborn. It was a huge help. Beyond that, the team did beautiful work on my car. It looks good as new. Highly recommend Capital City Collision! read more

This place is amazing for auto bodywork, customer service is the best I have seen. Very reliable and honest. Family members and I have taken our cars there, repeatedly: Honda Civic, Honda accord, and CRV for work on front and rear bumpers, to repair a back liftgate door and driver's side mirror. Very professional, fair price, timely repairs and good communication, they take the stress out of it because they are great at what they do. Highly recommend. read more

These guys are the nicest super honest not interested in over selling you just doing good work for a great price.

Great work on my vehicle. Capital negotiated with the insurance company to almost double the amount of the initial insurance estimate. Personalized service. read more

you just had an accident & you having enough on your plate to deal with let alone bickering with insurance co. etc... save your self the headaches & the never-ending estimates. talk to matt @ ****capital city collision**** let him do the best deal with the insurance co. & the magical super job on your vehicle & on time. I'm more than ecstatic & satisfied with job!! read more

Capital City Collision - Body Shops Near Me - Raleigh, North Carolina

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My Toyota Highlander was side swiped while parked at a grocery store leaving a pretty decent dent on the driver's side. Not having any idea where to start, I did a little research and based on recommendations decided to try Capital City Collision. They did an amazing job repairing my car to even better condition than it was prior to the damage. That being said, I am sure many auto body shops are good at what they do, what makes Capital City stand out from the rest is their customer service. Matt was not only completely accessible but he answered all my questions, explained the entire process and made the whole thing as streamlined and easy as one could hope for. I would definitely use them again! read more

I went to Capital City Collision based on a recommendation from a friend who had been there twice. He told me it was the best bodyshop experience he had ever had. I had hood paint damage from rocks flying off a small work/landscaping trailer on I540. I also had damage to a rear bumper that had occurred more than a year earlier. Because the bumper had not been addressed in a while, I was concerned about new paint matching the rest of the car. As it turned out, Capital City did a perfect job. Not only that, the job was done very timely, Matt handled loose ends with my auto insurer, and my car at pickup was immaculate looking. I mean, pristine top to bottom. I actually had more than one recommendation given to me for this shop. When my adjuster came to my home, he asked if I had a shop in mind. I told him it was Capital Collision and he said "Good choice. They do excellent work. Really good people." He was absolutely right. read more

There were three reasons I selected Capital City Collision, they had good reviews, they were relatively close and when I talked to them on the phone (Matt) they were very pleasant and professional. They offered to come to me for an estimate, but I chose to go there. An estimate was provided in maybe 10 minutes. I agreed with the fair price and they had me scheduled for a repair in a few days. They picked up and delivered the vehicle back to me, all very convenient and smooth. The repair was excellent and like it was never damaged. From beginning to end they went over and beyond. They have rightfully earned my future business. I just hope I don't bang into anything else any time soon. I will be directing my family and friends there as well. read more

I had a scratch & a dent on my car & got 3 quotes from around the area. Although all of them were very kind & prompt, it was Matt who got my business as he was so informative & took the time to explain everything. They came & picked up my car from my driveway & delivered it back within 2 days. Very impressed & will return. read more

Matt and team did a great job with my car. I just purchased a 2014 Boxter S with a few small dings. They gave me a fair price, my car was ready when they said, and they did an awesome job! Dings are gone, and the paint job is immaculate! They delivered on everything they committed. I would recommend them to any friend or family member who needs their services. read more

I received a car wash from AutoBell down the street from Capital City Collision. During the car wash, the plastic antenna base broke off my car and AutoBell send a repair request to Capital City Collision. I was contacted by Wade to get the process started and I offered to swing by so he could look at the damage and see what part(s) needed to be ordered. Everything was great. I scheduled when I would come back and was told it would be about 40 minutes to repair. So I planned on waiting. I come back, a week later, around 10 am. I was told it would be ready in the afternoon for me to pick up - although they already knew (or at least I thought since I specifically told them) that I was waiting for it to be fixed. I brushed it off and got an uber with my husband to go grab brunch and run some errands. We were waiting for the call to come pick it up. However, when we received a call from Wade... it was to inform us that he didn't order the correct parts (even though I came by a week in advance) and that it was his fault for not checking the box. I was furious - I drove an hour BOTH WAYS to come to this shop and found out the wrong parts were ordered and it was on their neglectful acts. Once my husband and I arrive back at the shop, Matt asked to speak with me outside, where he then decided to argue with me about the part and tried to make it seem like I had no reason to be so upset. Mind you, I was in school and preparing to take a HUGE board exam the next day, and I never asked for my car to be damaged in the first place. Matt was extremely rude and said "they bend over backwards for their customers" and that he "doesn't have x-ray vision to see through the car and know the part was missing" and many other sarcastic rude remarks that my husband was present for and witnessing. I had to step away and let my husband finish talking to Matt because I was literally about to explode with anger. The next day my husband took my car back to get fixed and come to find out, MATT LIED ABOUT THE PART THAT WAS MISSING. It was the black plastic piece on the OUTSIDE of the jeep that you DONT need x-ray vision to see. I was livid. He tried to make me feel like a jerk for being upset when I went out of my way for them to make sure the right parts were ordered....just to find out after he berated me that he was lying the entire time. I will NEVER go back to this establishment and am EXTREMELY disgusted at how Matt treated me....he had to talk to me OUTSIDE so no one else could hear the things he was saying to me. I do not recommend this place although they have wonderful reviews. If you do go here, just be weary. My car is fixed so that's why I rated it 2 stars. Otherwise it would be -5. read more

If you have to take your car to a body shop, something bad has usually happened to it. No one wants to ever go to a body shop. Unfortunately, for me, I have had to use these guys several times. The positive part is they do a meticulous, fantastic job at a reasonable price and they are quick and efficient. They work with the insurance company and make sure the repair is done 100% right. No shortcuts. My vehicles always look new when I get it back. I always come away with a positive experience. I would not take my cars to any other body shop. Although I never want to go to them again, if I need a body shop, I will definitely go to Capital City Collision. read more

I cannot say enough good things about my experience at Capital City Collision. When I arrived (unannounced), Matt immediately performed an estimate, which he explained thoroughly and answered all of my questions about it. He also presented several different options to treat the issue, which I really appreciated. I brought my vehicle in on Thursday (fender bender), and Matt had the car fixed by 4:00pm Friday, which was both extremely impressive and also very helpful as I have young children and the car was our minivan so we use it every day. When I brought the van in, Matt had someone give me a ride home so that my wife didn't have to drag all our kids in my small sedan to pick me up. Matt was very communicative during the entire process from start to finish. When the car was returned (he had an employee drive it back to our house), it looked perfect, and he also cleaned the exterior of the car. There were no surprises throughout the entire process. I'm so grateful to have found Matt and will definitely be bringing cars back to him in the future. Highly recommend! read more

I had some pretty bad nicks/scratches on the rear of my SUV. Matt, Wade and team did such a great job on it - you can't even tell that it was ever dinged up - it looks amazing. They're also really nice and easy to deal with. They came to my house for the estimate, and then picked up and returned my car when they did the repairs. I'm very happy with the experience, and would use them again in a heartbeat! read more

After reading all of the reviews for Capital City Collision, I was very optimistic about potentially working with them. However, the first phone call completely changed that. I submitted a very detailed description of what I would like done via their website, and uploaded as many pictures as I could (7 pictures - the max that their website allows). I then get a phone call from Matt at Capital City Collision. The very first thing he tells me is that I "wrote a lot" in the description. Not in a "haha" kind of way, but in a "I don't have time for this" kind of way. Well, yeah, I'm trying to make your job easier and be very specific. He then proceeds to tell me that he "doesn't even know what trim level the car is", when I actually sent him a picture of the vehicle's door tag that includes the VIN number and paint codes, which would give him not only the vehicles trim level, but also anything else he needs to know about the car. Sorry, but if you don't have the attention to detail to realize that I sent you my VIN number to get the trim level, then I'm guessing you don't have attention to detail in your body work. My guess is that Matt didn't event bother to look at all the pictures. I was also told that the pictures weren't labeled (they were - I named each picture things like 'driver-rear-quarter.jpg' etc etc) and that some were too close (fair enough - I'll send more. Your website only allowed 7 uploads. I'll gladly send you 700 if you need them) All the while I am trying to explain to him that I will gladly send him more pictures and answer all questions he might have. I explained to him that my car is not road worthy at the moment (drag car - not street legal) and that, instead of towing it to him just for an estimate, that I would prefer to send as many detailed pictures as he needs just to give me a ROUGH ESTIMATE. The entire time, Matt is interrupting me, talking over me, and not directly acknowledging anything I am saying to him on the phone. He ends the conversation by telling me that he will text me his personal email address so that I can send him more pictures. I never got the text. Rude, condescending, rushed, and not at all friendly. Maybe he does good body work but I won't give him my business because he surely doesn't seem to want it. read more

Capital City Collision was recommended by a friend and it was a good one! Matt & Wade's explanations, communications, and follow-up were all top notch! I am happy with the work they did on my '07 4Runner. I recommend Capital City Collision! read more

Timely, great work, estimate 20% less than caliber. Great independent shop, not a chain. My Porsche looks great.

The customer service was bar none the most professional I've ever encountered. Matt is world class and goes the extra mile to ensure you are satisfied. He will call you and explain in great detail all of the work that needs to be done and then proceeds to finish the task at hand at record pace. The price was fair and the work far exceeds the cost. I would recommend anyone take their business to Capital City Collision, you won't regret it. read more

Went in to get an estimate.Matt said he would email me my estimate in 35mins,checked email an hour and a half later nothing.Call ask him about it he said he had other things to do and he would do it and call me later which he never did.Bad business. read more

The paint on my hood started flaking due to factory defect. I took it in to Matt and they stripped/ repainted it in two days. I can't even tell its been repainted. Very fast and quality work.... Highly recommended! read more

While this may be the best place to get your car done the customer service is as important as well. People involved in accidents have to still work and get estimates for their cars. I called them today about getting my car repaired and the guy was rude and wanted to call me back when I in fact was calling him in my spare time as I was working. This may be a great place to get your car repaired, however I will never know because the customer service was definitely a deal breaker. So make sure when calling that it is convenient with them that you called to ask them questions about their business. read more

Best body shop in Raleigh - locally owned, professional service, and excellent work! The other 5-star reviewers are spot on. It's a family owned business and Matt is so easy to work with. I hope to not have another collision, but if I do Capital City Collision will be the only place I go. read more

Would not recommend anyone going to this collision center. I took my car in for an estimate and Matt assured me that my repairs were very simple and could be handled in a matter of 3 days. So he then proceeds to say he will send an estimate over to my insurance adjuster and myself within a couple of hours....2 weeks go by and no estimate was provided. I called the shop to ask what the deal was after a few days passed and my adjuster still had not received an estimate. He proceeded to say they had been without internet for a few days and would get the estimate over ASAP. Another week goes by still no estimate. I call and Matt acts like he sent the estimate over to my insurance adjuster and didn't know why she did not receive it. He asks could he give me a call back in a few hours once he double checks, never got a call back. So another week passes. At that point I decided to take my car elsewhere. If you can't send a simple estimate I can't imagine how long my car would've took to be repaired! read more

Matt and Wade were great to work with , excellent service , and worked with our insurance company to get the correct repairs done. I would recommend them to anyone needing auto body work. Very HONEST and dependable. read more

Having smashed in the front corner of my Maserati (including the headlight and a bunch of sensors), I went to my insurance company (state farm) to check out my options. They were not able to come up with a preliminary estimate, because Maserati's are not in their pricing system. I looked online for any body shops who repair Maserati, and it turns out that there was only one. (this one). I also checked with Maserati of Raleigh to get their recommendation, and was really glad to hear them recommend this one. My insurance company called up Matt at Capital City Collision, and jointly they were able to prepare an estimate, since this body show specializes in Maseratis. Matt was extremely helpful and friendly in setting up the dropoff and even helped me arrange my rental car. I have never had an accident, but Matt was very patient and informative in explaining the process. After receiving the needed parts, they did the work quickly, with fantastic quality - cannot tell there was any prior damage whatsoever. I highly recommend them, and will definitely use them again if I am unlucky enough to need them. read more

Excellent, independently owned body shop that did a super job on my Mini Cooper exterior paint. Matt was extremely friendly and professional, and everyone there was very friendlyand knowledgeable as well. They clearly care about their customers! Highly recommend them for all your body shop needs! read more

Simply the best customer service that I have ever encountered. Matt was friendly, knowledgeable, and eager to help. We've used them for two different jobs now and both were perfect. For the last one, we had them replace the entire carpet in a car and deep clean all the upholstery. They did an amazingly thorough job, cleaning every inch of the car. We were very pleased, would definitely use again! read more

Matt did a fantastic job removing some scratches on my hood. I have a black car and had a car wash scratch it by mistake. Car was sent me to him to fix. I will now go back for any car body issues. Very quick and easy. Looks great! read more

They did a great job replacing the tailgate on my Tahoe. Really nice people. Matt goes above and beyond in customer service giving options, etc. I would use them again and again. read more

I've used these guys twice now and would go back again if I need to. Great guys, easy to work with, and they handle most of the insurance details. Highly recommend! read more

Customer service is amazing! My scraped up Equinox bumper looks great now. Matt took care of it quickly and with a smile. He knows his business. Highly recommend. read more