Went in this morning to see about what I thought was a flat tire. The technician indicated the…read more"whatchamacallit" on the tire had broken and was letting all the air out. Everyone in the office was super friendly and my tire problem was quickly fixed for under forty bucks. Yes, I definitely recommend the shop and will be back!

Fair and honest and they do great work. I would not have my vehicles serviced anywhere else. You…read morecan trust them .

Went in to have brakes checked. Left 1 1/2 hours later with new pads and rotors. Fast reasonableread more

I work in the construction industry and as much driving as I do I am bound to get nails and other…read moresharp objects in my tires. Well, today was that day. I am not familiar with the area so I did a search and found an auto place only 1.5 miles away. I called to make sure they plug tires. They do and asked if I could come right away. I did and I was in and out in less than 10 minutes. These guys are the best! Thank you for helping me out in a pinch.

I have been coming to Dad's garage for years. I am retired military and it is hard for me to find…read morepeople of high moral fiber that I actually trust with my vehicles. Mike is one of those people. I read some of the reviews and one sticks out like a sore thumb. Darren's post does not sound like any experience I have had. Mike is a stand up guy. Seems like a Darren issue not a Dads garage issue.

Got some tires rotated on both my car and my girlfriends. good fair prices and quick turnaround for…read moresimple stuff. Knowledgeable staff, i know my parents have used them in the past and been happy.

Been going here since 2012. During that time all the work and customer service experience had been…read moregreat and, if there was any hiccups the current manager (Kathy) would make sure everything gets corrected!! This branch is an assest to the local community.

Called to set an appointment on Friday and my car was supposed to be serviced on Saturday at 1200…read more Dropped my car off at 1000 to see if it could be serviced early. After 1400 hit I called and they said the car was about to go in the lift to START the service, it should take only a hour and a half is what they said. It's now 1630 and my car is done, I'm not upset that they couldn't look at it early but more upset that they had no concern or regard as to the service taking four and half hours to get accomplished. I look in the shop and there's employees just standing around and talking, there's no concern for time for the customers. I would avoid this place at ALL COST if you are looking for an ordinary service such as an oil change.

Had a rapidly deflating tire on the highway with our toddlers in the car. We were watching as the…read moreair pressure monitor was declining every second. Luckily there was a dealership off the highway so we drove there. I thought we were in for a rough ride after realizing the dealership was closed. Midas was the only tire shop open within 3 miles open on a Saturday. My husband changed the flat out for the spare and we drove over. They took the tire right away and patched the hole. I walked the girls over to grab some lunch at Wendy's and when I returned it was done and my husband said they didn't even charge us! Thank you!

Scheduled an appt with Midas. Entered all the information and spoke to someone on the phone was…read morequotes a cost $15-$20 less than when I go there. The very nice representative that was there said that car takes an extra quart of oil so costs more. I said it's the exact same car as when I called and was quoted the first amount. Do not trust what they quote you on line or on the phone.

These guys are great. Chris and Jeremy and the team are very thorough and helpful. Great…read morecommunication with me all along the way. I've had them servicing my 3 cars for a couple years and I am super satisfied. Highly recommended. Andy G.

I made an appointment at the Annapolis shop for an oil change, but when I arrived, I was told it…read morewould take 1.5 hours! It takes 15 minutes at Jiffy Lube and other places, even without an appointment. Also, I sent 3 emails and made 3 unanswered phone calls to ask them how much a synthetic oil change costs. No response. Then, after learning that the oil change would take 1.5 hours, they told me the cost would be $96! Jiffy Lube charges $70. That was the last straw. What are those guys thinking? I doubt that they will be open for long.

I had a wonderful experience with DaTonice at NBT on the Defense Hwy location. She was…read moreexceptionally kind, professional, and attentive throughout my experience. It was very clear that she genuinely cared about the safety and well-being of her clients, which made me feel comfortable and well taken care of. DaTonice was also extremely knowledgeable and handled multiple responsibilities with ease. Her ability to multitask while still providing excellent customer service was truly impressive. She is a great asset to NBT, and her kindness, professionalism, and dedication definitely deserve recognition. Thank you, DaTonice, for making my experience such a positive one! NBT, you are blessed to have her apart of your Team! Kim W. Please Customer

The problems started when I made an online reservation (#27465) in March 2026 for a four tire…read morereplacement of low profile Continental tires. I arrived promptly and 30 minutes into the appointment the problems began when they initially stated they could not change my tires due to hub-centric spacers being used on the front tires and that they "couldn't ensure the torque settings". Mind you, these have been on the car for 19 years without issue. I offered to sign any release they needed and/or offered to park outside and I would take the front tires off myself and hand them the rims so I took all responsibility but both offers were refused. The manager then said they could take the spacers off, check for clearance issues and then they could replace the tires. After 2hrs the tires were mounted and paid the bill and walked outside to see the technician in my car with an OBD scanner hooked up and several ABS related dash lights illuminated. After some time, he pulled the car back into the bay and said there was an issue with the ABS sensor and shroud and offered to cut it off so I could leave. I refused, noting the ABS sensor and shroud are critical safety items and were obviously damaged during the service by the technician failing to check the fit of the wheel and lug bolts, as they said he would do before taking any spacers off. After some discussion, the manager offered to fix the mistake the next day (Wed) but that day came and went with a call noting there would be a delay and the car should be ready by Thurs. By the time I received the call late Thurs, I was at work and wasn't able to pick up until Fri. When I picked the car up, she handed me the keys and politely sent on my way with no apology, no offer of any sort for all the time wasted, nothing. So, the following issues occurred while the vehicle was in their care: Mechanical Damage: The ABS system was broken during the tire installation, requiring significant repairs. The original 'cure' was to cut out the damaged metal and send me on my way? This is a national and ostensibly professional shop. Someone should know what they're doing to prevent the damage as well as not trying to convince me into a hack 'repair' of a critical brake system component. Property Damage: All four of my painted wheels were returned with visible gouges and finish damage that did not exist previously. I've had these tires previously re-mounted and balanced without damage so it obviously wasn't a wheel defect. I saw at least one of the wheels with an air tool on top which is likely how some of the damage occurred. Service Delays: A routine tire change that should have taken a few hours resulted in my vehicle being held for three days. This required me to burn work leave and I was forced to make my own extra cost arrangements to secure transportation. I understand the ABS damage was eventually fixed but I thought for sure there would be something more than "here's your keys" - goodbye. I lost time at work, incurred extra costs and they couldn't offer up anything to try and make it right? Even wrote a polite letter to the corporate office and that too was met with silence. No surprise i guess - a person told me he had a simple oil change done and they left the filler cap off and set off his check engine light and they just gave him a shrug, found the cap and acted as if it was no big deal. Guess I should not be surprised they take no pride in their work. Don't be sucked into the price - the service and management is what matters and it's sorely lacki

Made an appointment for 3 o'clock and as soon as I arrived they got to work. I was told that it…read morewould take an hour, 54 minutes later they had my scraped rims fixed up. Thank you guys for your great work ethic.

The team at wheels helped me with plugging my tire when all other tire shops were closing. Awesome…read moreguys that saved my day !

We never have trouble with finding what we need and more. It's busy on the weekends but still easy…read moreto navigate. All the employees are nice. I love the scan and go on my phone. This is also the pizza, hot dog and ice cream go to. It is a bit difficult to figure out the food orders in the app and the older people that aren't into technology are out of luck. Overall a great Sam's location, but they need to accept orders at the counter for those that don't have the ability to use the app.

Great Sam's Club! Very clean and shelves are stocked! Love the premade dinners and the fruit and…read morevegetables all looked very fresh. Lots of parking close by and their gas is good too!

Couldn't reach the shop by phone before, now they have an Indian call-center answering the phones…read morebut they can't answer even the simplest questions regarding service, quotes, they only want to set you up for an appt. A few years ago, someone always answered the phone at this location and we're very helpful. Then at some point they must have cut costs and switched to a skeleton crew. This location has gone down hill and is just about to crash at the bottom.

Awful. We bought…read morefour new tires for my car. The next day, one was flat. I paid for a tow and they replaced the tire. I was told this would be reimbursed and it has not been 3 months later. Then, that tire began to lose air along w 2 others. Had to go back and they kept my car for 3 days, which with 4 children is very disruptive. They replaced the tires. THEN, two of those tires had issues so they replaced the worse one and told us they checked it and it was installed properly so we would be safe to drive to OBX and back. We did not realize our tire was MELTING FROM THE INSIDE on the way down until we got into the car to go home and noticed the huge buldge. We had to get a new tire at the OBX and pay for an extra night and day at our rental along w food deliveries. Our car would have crashed on the highway had that tire popped in the 5 hour drive down. Monro, the parent company, took 3 months to get back to me. I sent all of the documentation, a letter describing everything, all of my receipts, everything. It took me 3 months to get someone to call me back. Once they called me back, they informed me that only two of our expenses would be reimbursed. They put our family in danger time and time again, yet, are not going to reimburse us for the expenses they created for us. Do not go to Mr. Tire. They will gladly put your life in danger and not take responsibility for it.