That new older guy they hired is totally awesome!! Very highly skilled and competent. A great…read moreaddition to a great shop!!

In any small town, it can be a challenge to find that "good ol' boy" small shop mechanic. Randy of…read moreRES Automotive is that guy you've been looking for. Their place isn't fancy. The "waiting room," if you want to call it that, is an old car bench seat in the office, and you might have to share that with the resident dog. Their location isn't high traffic or convenient. It's out of town, next to a rock quarry and where they park the school buses in Franklin. They don't do any fancy ads or claim any special promos, and if you need a shuttle - you might have to arrange that in conjunction with school schedules and who is doing the lunch run. But if you want a trustworthy mechanic, who earns a fair and honest living for himself and his employees, but isn't driving a big fancy car and living in a McMansion, then this is your place. Hubby and I have had work done on each of our cars over the years, and I've referred several local friends over the years, and have never been disappointed. Give 'em a try, and tell them Gary and Sarah sent ya.

I chose this place due to "honest work" reviews and being that it's right by my home. Unfortunately…read morethat is not my experience. I sent the email below and sent to their text line and was told the owner would be in contact. I have called since to request his call and received none. I was mindful and patient. It has been over a month since I was initially told he would call and have had no resolution. We are out $600+ on repairs that were not needed/incorrect. "To whom it may concern, I recently brought my vehicle to your shop for service due to a noticeable sound occurring during acceleration. Your team was unable to locate or diagnose the source of that sound. Instead, you identified a coolant leak, which led to expensive repairs totaling over $600 (including parts and labor). Unfortunately, after the repairs were completed and the vehicle returned to me: The original acceleration sound persisted unchanged as you all could no locate it. Diagnostic cost incurred there but no repairs were made. The coolant leak continued as well. I later rescheduled an appointment with your shop, and I received a call indicating that no diagnostic fee would be charged this time. However, due to concerns about the prior service, I decided to cancel and have an independent mechanic inspect the vehicle instead. The independent mechanic immediately identified and fixed the source of the acceleration sound by replacing a faulty bracket--a relatively straightforward repair that your team had not located. Additionally, shortly after retrieving my vehicle from your shop, my check engine light illuminated. The code indicated a "coolant thermostat" issue. Upon further inspection, the mechanic located the actual source of the coolant leak. While I can see the new hose your shop installed, it was not installed at the leaking location. The leak was coming from a different area entirely, and clear evidence (stains and residue) shows this has been the ongoing source for a significant period of time--well before and after your repairs. I have attached photos clearly showing the actual leak location and the part that actually needed to be repaired. In summary: The acceleration noise was not diagnosed or repaired by your shop. The coolant leak you claimed to have fixed was not properly addressed (wrong location repaired). I paid over $600 for work that did not resolve the reported issues. This has resulted in additional costs to properly diagnose and repair both problems. I would like to discuss how we can resolve this matter, including possible reimbursement for the ineffective repairs and compensation for the additional expenses incurred due to the incomplete/misdiagnosed work. Please let me know a convenient time to speak with a manager or someone authorized to address customer concerns and billing disputes." I would give 0 starts due to lack of professionalism and accountability but cannot do less than 1.

I'm new(er) to the area and I like to support smaller businesses whenever possible so I contacted…read morethis auto care center. Paul, who answered the phone when I called, was courteous and very helpful. They were pretty booked for the next couple of weeks but he scheduled me in for an oil change the very next day, stating "that can't wait". I instantly felt that I was valued and my vehicle's maintenance is their priority. Upon my arrival, I found ample parking and a tidy front office. The front office person cheerfully greeted me immediately upon entering, which is not common in this industry (in my experience). Aside from a drive-thru style oil change place which is often questionable, I don't believe I have ever been cared for so swiftly. As a woman, I have grown accustomed to being demeaned by men in the auto profession. This company may be the exception. They may exude traditional values but they are enlightened and I was treated as a peer. What a relief! From end to end, this company was professional, efficient and uncommonly courteous. I will be back and I highly recommend them.

BEST in TOWN I have been taking my 2010 Audi Q5 to the…read moredealership for regular yearly services and issues for the past 5 years in Nashville. Every time I walked out with a huge bill. Not that Audi dealership is not reliable but definitely they charge more. One of my friends recommended GPO and wholaa I cut my expenses in half with the same Amazing service. Randall and Shawn are amazing at what they do and NEVER try to oversell. I have been going to GPO for the past 2 years and HIGHLY RECOMMEND them. RELIABLE - ABSOLUTELY GREAT QUALITY OF SERVICE - ABSOLUTELY GREAT

I've taken my 2 BMW's to GPO and they are a very good shop. They are very knowledgeable on BMWs…read more I would recommend this shop.

Tomlin Diesel is hands down the best. I called to ask a couple questions and spoke to Jason Tomlin…read more He listened to my questions and offered to come to our house and check out GMC 2500HD diesel. It wasn't starting and with the below freezing temperatures I was concerned with damaging something. He arrived with everything to diagnose the issue. It was determined to be the batteries. He had anticipated that and had two with him that he quickly replaced. He then checked the diagnostics again and reset the electronics. It was fast, professional and beyond what I expected. We will be Tomlin Diesel customers for life.

The services here is outstanding. Quality, Work, fast and great value. Took my motorhome there a…read morecouple times now. And each time they did Fantastic Work at a really good price. I am so happy. I found a place that will fix my motorhome when needed.

Mr Hughes is one of a kind! A true professional, with…read morecustomer satisfaction the goal. This last repair he accomplished for me was exactly like everything else he has done for my family. Very precise in estimate and work required. I have no problem recommending him for anything. The best independent repair shop in Murfreesboro, without a doubt

My experience with Hughes was limited but service was on schedule and he provided exactly the…read moreservice I requested at a reasonable rate for the time involved.

Best place to get an oil change! We went and immediately got in. Apparently we didn't need an oil…read morechange yet and they were transparent about it and willing to give us a new sticker no charge. Thank you Shannon (and his coworker that I didn't catch his name!)

I had a great experience at Take 5 Oil Change today. I want to give Tremaine a shout out for his…read moregreat customer service!!

Honest, friendly, and customer-focused -- Conder's truly stands out…read more The team went above and beyond our expectations. We brought in two vehicles expecting the worst and walked away with quality work for several hundred dollars less than what other shops quoted us. It wasn't because corners were cut -- it was because they treated our trucks as if they were their own. Conder's is now my go-to shop for any future work. Highly recommend.

For standard maintenance and repairs, I'll always take my Jeep here. Very friendly and reasonable.read more

First of all it started from the moment Carly answered the phone, she got everything in motion…read more Then it went to Giovanni then to the technicians. They did a ten star job on my truck. They kept me informed from the beginning until completion. The work they performed was incredible. They are amazing. If you want to have your vehicle restored back to factory condition then trust me when I say go to Saints Collision Services in Gallatin. They are best at their craft. Saints all I can say is a super thank you!!!

Great service and they did an amazing job. After an accident they made my truck brand new again!read more