After a scorching summer and a long vacation that ended with a trip to the hospital for my husband,…read moreI returned home and immediately noticed our AC wasn't working. I called J & J, a company I've dealt with before, and within an hour, William and Matt arrived at our house. They took their time to explain the issue and presented us with clear options, avoiding any pushy sales tactics. It was evident they were knowledgeable and genuinely cared about restoring our home's comfort. We decided to replace the 15-year-old AC unit. In the meantime, they were concerned about the excessive heat and provided us with a temporary AC window unit to cool the house. Within two days, Brendon, Evan, and David arrived with the new unit. They were incredibly professional, courteous, and knowledgeable. They promptly got to work, wearing shoe covers inside, laying down mats, and removing the old heavy equipment. They completed the repair quickly, cleaned up thoroughly, and ensured everything was functioning perfectly before leaving. Finding honest, hardworking, and skilled home repair teams these days is rare, but this crew exceeded our expectations. I highly recommend Johnson & Johnson and their three exceptional technicians. I also want to thank the in-office staff for keeping us informed and updated throughout the process. I wish all businesses operated like J&J.

I'm very disappointed with my recent experience with this company and its Comfort Program…read more A little over a year ago, I hired this company to replace the HVAC system at my rental property and paid approximately $14,000 for the new system and installation. I subsequently continued doing business with them and paid for their Comfort Program because I wanted the new system professionally inspected and maintained on a regular basis. During the most recent scheduled maintenance visit, the technician told me that the HVAC system is working properly and that there are NO problems with it. He was unable to identify or articulate any actual problem that needed to be repaired or corrected. Instead, during the visit, the technician discussed an optional iWave air-purification system with my tenants before discussing it with me, the property owner. What bothered me most was that the technician apparently brought up the fact that my tenants have small children and discussed how this product could provide cleaner air for their family. Naturally, after that conversation, my tenants wanted me to have it installed. I was then contacted and quoted approximately $740 for the system. After doing my own research, I also have serious questions about the value of this type of ionization technology. From what I have been able to determine, the real-world benefits of bipolar ionization systems such as iWave are debated, and I found plenty of criticism questioning whether the benefits justify the cost. That makes the way this product was presented to my tenants even more concerning to me. I have absolutely no problem with a technician identifying legitimate repairs, safety concerns, maintenance needs, or even recommending an optional upgrade directly to me. In fact, that is one of the reasons I pay for a maintenance program. But the technician specifically told me the system was operating properly and that there were no problems that needed to be addressed. What I do have a problem with is using a maintenance visit that I am paying for as an opportunity to market an expensive optional product to my tenants--particularly by tying the sales pitch to the health and well-being of their young children. My tenants are not authorized to approve repairs or upgrades to my property. Any optional products should have been discussed with me first. Instead, this put both my tenants and me in an unnecessary and uncomfortable position. I am now left explaining why I may not purchase a product that the technician has already suggested would provide cleaner air for their children. After spending approximately $14,000 with this company just a little over a year ago, I expected the ongoing relationship and the Comfort Program to be focused on maintaining and protecting that investment. I certainly did not expect a maintenance visit on a properly functioning, relatively new system to turn into an opportunity to sell additional products to my tenants. As a result of this experience, I have decided to cancel my Comfort Program. I want to pay an HVAC company for preventative maintenance, legitimate service needs, and honest recommendations--not for twice-a-year opportunities to upsell products to my tenants.

Ryan, is a awesome guy!! Ready to help and reasonably priced!! Would recommend to any one for your…read moreheating and cooling needs!! Tim Cramer

My toilet was leaking so I called Martz. Jason was here within 45 minutes and expertly took care…read moreof the toilet. I have needed their service 4 times in the past. They respond quickly and do a great jo. I highly recommend! Their prices are reasonable.

This is a great company!!Larry was so efficient and knowledgeable,great at explaining all! All at a…read moregreat value!

BPM's technician was here within an hour of my contacting them. Shawn solved our heating issue in a…read moretimely manner with a reasonable price. I definitely will use them again!

This vendor was used by my mother when she experienced very bad water damage in the basement due to…read moreseveral leaks. He arrived early for the assessment/correction and was very thorough with the steps needed to fix the problem. His price was very reasonable and lower than quotes from others in the area. An added plus as he assisted in connecting her with other vendors to fix non-plumbing issues also caused by water damage. Very happy with the service!

They are dishonest and tried to gouge me for a simple repair of under and hour. A hose bib part…read moreisn't $75 - I do shop Home Depot and priced the same part. That markup is obscene. I pay attorneys in DC lower hourly rate than I'm paying this plumber. They saw the farm, the house, the horses and tried to take advantage. So much for the local small contractor doing good work for locals.

Another company gave me an outrageous quote for a new hot water heater. Called SB plumbing. Was…read morequoted a very reasonable price and they showed up with in an hour of my call. They were professional, respectful of the property, did fantastic work. Highly recommended. Will absolutely call them again for any plumbing issues.

wonderful, honest and efficient! Did not have to wait long for appointment…read more I will use this business again and give them as a referal!

I have used Donnie's for years. My parents for years before me. Best service ever!!! You can't…read morego wrong with Donnie's Plumbing!!

We just bought a new AC Unit…read more We are extremely satisfied with the work of Willard and Benjamin. The two gentlemen were professional, and attentive . They did an outstanding and thorough job.and answered all our questions We definitely recommend them.

Our AC struggled last year to reach 73 on hot days. Larry & Sons charged me $637 to refill…read morerefrigerant. I am not knowledgable in HVAC and was unaware this only happens when there's a leak in the system. Now we are paying over $3,000 to repair and replace parts that could have been caught a year ago and still been covered under warranty. No leak test was conducted or offered. I was charged for 3 pounds of refrigerant and only needed a half-pound because that is their minimum. Absolutely terrible experience. I feel incredibly misguided and scammed and can't help but think this was done intentionally so I would call them back for another refill.... Either that, or maybe the technician was just uneducated on the subject himself.

My technician was 40 minutes early (received a call from Tolbard's asking if that was okay). I was…read morehappy to have the service earlier than scheduled. The tech was friendly and engaging. I detailed a particular issue I was experiencing and the tech began work on servicing my fireplace. He removed the fan that was the source of a rattling sound, cleaned it out well and reinstalled. All parts of the fireplace itself (fake wood logs, etc) were removed and cleaned. Upon reinstallation of the fan and buttoning everything back up he was ready to go in a little over an hour. I paid $245 ($205 inspection & $40 for level one cleaning). Generally speaking I felt the value was okay given the scope of the cleaning and extra attention to the fan creating the rattling noise. The exterior of the fireplace looked good with the glass being crystal clear. I happened to check the fan about a half hour later as it hadn't yet turned off and discovered the bottom area (below the fireplace box) had only been partially vacuumed; I attached the pictures. Given that the inspection cost so much and the cleaning wasn't spectacular - I'll do the work myself next year and save my money... As for now, I'll run the vacuum hose under the fireplace to clean out the dust and hair and call it a day. My tech was very knowledgeable and personable but given my experience for what I paid, I won't likely use Tolbard's again unless something that I can't fix is broken.

I did a web search looking for someone to service my propane fireplace which was having issues. I…read morehad see Tolbard trucks here and there around town, but I was not familiar with what they did. Anyways, I sent a request through their website and held my breath wondering how many hours or days it would take to hear back from them. Low and behold, I got a call back the next morning and an email. The staff was great on the phone answering my questions. I also got a 2 hour window date of service, which is pretty normal for this line of work. I also got a follow up call the morning of to confirm, which was pretty cool...so as to not waste my time. The service technician showed up and fixed my furnace in no time flat. Everything works just great. Was it expensive? It was around $200...and my guess is it only took 30 min or less. However, I've had problems with this stupid furnace for 4+ years...it works now and then. He figured out the tiny issue and fixed it and I'm pleased! The service fee was a little steep just to show up for local service...but I doubt I will need Tolbard often. So I paid the fee. All in all, very happy with the service.