I was disappointed with the lack of transparency regarding pricing. When I initially called, I was…read moretold the consultation fee would be $50, and that if we had multiple issues within the same category, we would only be charged one consultation fee rather than separate fees for each concern. We specifically called because our electric water heater had clearly caught fire. We even had photos showing the damage, so we weren't looking for someone to diagnose that it had burned up--we needed help with replacement and recommendations for the underlying tank issues. Instead, we were charged for a plumbing diagnostic, a water heater diagnostic, and a water sampling test, bringing the total to $150--three times what we were originally told. At no point before the technician performed these services were these additional charges explained or approved. I understand that diagnostic testing and water analysis have value, but customers deserve to know the costs upfront so they can make an informed decision. Clear communication and transparency about pricing would have made this a much better experience.

It's is an extortion. I do not recommend using this company. Came over replace faucet, disposal,…read moresnake a clog -$1200 - that's labor. And they give you 8 hours window to come over ... these days who give 8 hours window??? They had to come back 2 more times to fix the clogs in kitchen sink. Snake 3x. We shall see/.

Appointment between 11-2pm. Showed up 1:45 pm. Two young techs - neither one was a senior tech. It…read morewas a simple estimate for repluming a kitchen sink and another pipe that needed blown out? Anyhow quoted over $2,000. Therefore, it seems the price is outrageous. According to the guys, they follow code. Well, duh, all licensed professionals do so. Anyhow, not pleased!!!

While on vacation my well pump stopped suddenly on a Friday morning, so no water at all for my…read morehouse sitter. I called RT Services after checking for sudden leaks and the breaker panel. Zach came out same day and diagnosed the well pump failure and also the pressure tank. They had a team at the house early the next day and had the water back on before they left. I also asked them to replace the pitless adapter when I returned, which they did promptly. Zach, Justin, and Landon (as well as Phil the owner) were fabulous! They were great at explaining things, were on time and courteous. I highly recommend RT for Plumbing and HVAC also.

Dave and his assistant installed a new bathroom sink with new plumbing installed from the basement…read morearea in Hagerstown, Md. Their work was top notch. They completed the work professionally and in a timely manner. They cleaned up their work areas completely when finished. They were also very courteous with the elderly homeowner. Recommended!

I had Dave come do 4 things. He came with his adult grandson. They did a great job at a reasonable,…read morealbeit typical plumber, cost. Recommended.

On time, reliable and very dependable very reasonable very friendly on time all the timeread more

This guy (Nate) from Roto-Rooter rocked and was very polite! Came out on a Sunday to help my buddy…read morefix his clogged drain pipe. He was also prompt to notify of his arrival eta the day it was scheduled. He worked on the line non-stop for hours and the clog finally broke free! THANK YOU! He also had a plan B in the works if this snake attempt failed. Although it wasn't my house, I thought Nate did a great job! And from what I understand, if it gets clogged again within 3 months of service, the guys will come back out and re-do for free! I thought that was comforting to hear and a great guarantee! Thanks Nate! I give the company 5 stars!

Fast and efficient ! Also charged about $200 less than the…read moreother bids I received. I highly recommend J&M!

After a wind storm did some damage to a gutter, I requested a quote on Yelp. Justin was very…read moreresponsive and was able to schedule me for a service call that week. He and his coworker showed up a few minutes early, were very friendly, and took care of the repair quickly and cleanly- it barely looks like there was ever an incident there. And the charge was exactly what he told me on the phone. I was impressed and would definitely use them again.

From moment one Art's Plumbing was accessible, informative, affordable and skilled. They installed…read morea water softener, a whole house water filtration system (which were scheduled) and also helped us by unclogging a kitchen/laundry line that coincidentally got clogged a day before their scheduled visit. Dustin is an amazing professional, highly skilled and patient to deal with all my questions. I gladly give them 5 stars and strongly recommend you contacting them if you need an excellent service delivered to you place.

very professional. Found the problem fixed it. Could not ask for a better job. These guys are great…read moreI recommend them highly. My water heater had a leak kept tripping the circuit breaker. Parts were still under warranty. They got me exact same one that I had. Took out the old one put in the new one wonderful. Could not be happier

I can't say enough about the professionalism with this company. I've had to call Bob Jones twice…read morenow (once in march and July of 2025). In march, scheduling was easy and they came the same day to fix a leak in the bathroom. Chris was great. He was informative and efficient. Once again I had a leak but it felt like an emergency. Bradley called me back within 10 minutes of leaving a voicemail and was there within 30 minutes. He was quick in finding the problem and told me exactly what the issue was. I could not recommend this company enough. Effective Communication, quick availability and fair prices are among the reasons I recommend this company.

They went above and beyond what they had to do. Very helpful and a fair price. Very pleased. Will…read morecall again when I have other plumbing needs