Pedro helped us with our broken window and fixed it same day! The pricing was competitively and the…read morequality of work was great! Pedro was extremely professional and would definitely use again!

Review: Contract Signed, Deposit Paid, then they asked for $5500 more to start the job. (Proposal…read more#16872151) OCI360 Exteriors sent out someone to look at the project (June 7, 2024) and spent a few hours measuring and talking about procedure and policies etc. He gave me a quote within a few hours and even offered to lower it if we would pay cash. He called his boss while we were sitting there, who offered an even better price if we would let them put a sign up and pressure us to agree to terms on the spot, which I said I would not do without my spouse. They sent the proposal (June 18, 2024) and we agreed to terms that day or the next and I signed the contract. They sent an invoice for the first third of the work (June 28, 2024, I didn't see this the first time, and requested that they resent it on July 1, 2024). They sent the project manager out to look at the job (On or about July 3, 2024) and look at logistics. He told me that once the deposit was paid they will file a permit the same day with our town. I texted them immediately after the deposit was sent (July 8, 2024) and my phone rang within 10 seconds. They said they mismeasured the job (two weeks earlier) and it would require $5500 more for them to do the job. This was a 68% increase over the agreed upon (signed contract) price. They asked me how much my other offers were for and I said I wouldn't tell them that and that I expected the company to hold up their end of our contract. I do not think they are losing money at all. After two weeks since I paid and they have still not filed a permit or delivered a dumpster as promised. The project manager texted me today to say that his office would start processing the return of my deposit as they would not do the job unless we agreed to pay 68% more than the quoted, signed upon price. If this review is still posted here, then this matter has not been resolved, and my money has still not been refunded.

Excellent experience. Highly professional from the very first interaction. John was my main point…read moreof contact. Excellent service. They were not the cheapest quote, but they were the most thorough and well-thought out. Scheduling, payment and installation all went like clockwork. Exceptional crew, highly efficient and professional, cleaned up well. Excellent communication throughout. Got a beautiful new roof that I'm very happy with. Highly recommend without reservation.

This past summer, we had a section of our roof replaced. The job was done quickly and cleanly with…read morelots of communication and just plain old professionalism. -- At the same time, we had some work done on our laundry. This involved a vent pipe being run through the roof. -- This winter we had some leaking that looked like ice dams. We called Golden Group and they sent some people over. They quickly diagnosed the problem as something about the gasket around the new vent pipe (not ice dams, yay!). The problem wasn't caused by them, but they fixed it anyway. -- The bottom line is: good quality, speed, clean, professional, and excellent cuatomer service.

Doug and his crew and amazing. On time, no games, honest service and does an excellent job. Great…read morevalue for a new roof and excellent quality materials.

I was new to the area and took a year-and-a-half interviewing roofers -- seven in total. Because I…read morewas looking for a roof on a sprawling ranch house with all manner of twists and turns, I knew I had to find someone with a level of expertise on which I could depend. In addition, I also planned to roof a freestanding cottage, potting shed and two barns. Jon was the only roofer to express enthusiasm over what was a decidedly complicated job. His company also provides siding and sun tunnels, and they were able to patch some siding to match existing material and install a sun tunnel in my kitchen. This is the kind of one-stop shopping I was thrilled to have. The team, under the leadership of Angel, also replaced six skylights with solar-powered blinds that reap credits come tax season. They were also able to spray foam into a rotted exterior beam and finish it off with a custom-molded lead cap they painted to match the wood. There was nothing they couldn't do, and my requests (which dribbled in as the work proceeded) were never met with anything but total professionalism and suggestions for how it could be done. When Jon and I first discussed the job, I was still debating what type of roofing to install. My lack of focus dragged on for several months, and Jon would check back with me at intervals and send me product links for what he thought I might like. I looked at everything from metals, thatch, cedar shakes, faux shakes, slate and tile. A lot of the products I was interested in initially were discontinued but showed up in online searches as if they were available. Jon diligently pursued what products were still on the market, which helped me avoid going down a rabbit hole in attempting to find the "perfect" product. This forward-thinking support was invaluable in helping me narrow down my choice -- Presidential Shakes by Certainteed in an autumn blend. This product is absolutely stunning and provides a rustic accent to my quirky home, which features very low rooflines where the shingles are a visible characteristic of the home. These shingles are offset from one another and are subtly multicolored in the most pleasing of tones. They have a cottage feel that often mimcs thatch or slate. I am a graphic designer so my standards for visual appeal might be more demanding than most. I urged Jon to take a drone video of the job, because I think this project fully shows off his company's capabilities. Once you contact Jon Rigali, your search will be over. He will guide you every step of the way. I do have to recommend that you hide your crunchy peanut butter Cliff bars.

We worked with Jon on our roof and siding project a few months back and had a great experience. He…read morewent through all the information in depth to answer our questions and explain the process. His crew worked very efficiently to get the job done in the shortest amount of time and cleaned up every evening before they left. Prices were competitive with other bids we did and the quality of work on the roof, siding, trim and gutters was exceptional. Definitely would use Rigali again.

Very impressed by the professionalism of this company. Responded in a timely and friendly manner…read moreto all communications. Outstanding work removing old and installing new, covered gutters on my home. Pleasant work crew, who cleaned up really well after the job was complete. Highly recommend.

Jim and his team worked with us to fix our roof and build a beautiful portico to add curb appeal to…read moreour house. Jim is reliable with communication and his team was quick, clean and so very kind! We have loved our experience with them and will use again in the future!

With the severe winter we have been having, the freezing and thawing, as well as the high winds,…read moreparts of the roof on a rental house I own were damaged. There actually was a leak in the living room. This company had friendly pricing and came right out the same day to give me a quote! It did not take them long to do the patching, (I did not need a new roof) and the leaking has stopped. I only talked with the owner, and he is very friendly and candid. I felt he was genuine in his suggestions to get the roof patched up and not just selling me.

Recent roof replacement and was impressed from start to finish. A recent storm put a hole in our…read moreroof and needed to be fixed causing us to replace the whole roof! Recommended by my husbands co-worker, Michael was awesome to work with. Very responsive and helpful. Prior to the big day, they delivered the supplies and dumpster and on the actual day the crew arrived ready to go! They quickly set up the protective nets around the whole house and then stripped the old shingles, fixed the hole and replaced bad boards. This was my first roof replacement and I had no idea what to expect, but they were done so quickly! They were there approximately from 8-2ish, if I remember correctly. They did a great cleanup job as well. I was going to write a review when this was done a month ago but forgot. To my surprise, a cookie delivery came today thanking us for our business! What a thoughtful gesture and great way to go above and beyond! We'll definitely call on them for our future needs.

From our initial meeting with Michael G right through project completion. Our window and siding…read morereplacement project went off without a hitch. Michael G was very helpful throughout the process and never left a question unanswered. Then Matt and his crew arrived. WOW. What a great crew of professional craftsmen. The attention to detail was incredible. Matt let us know what the plan was daily and the crew was outstanding. I would recommend Northeast Home & Energy without question. I can't say enough about these guys. Thank you!

The response time for emails / messages was super quick and if they could not get back with full…read moreanswer there and then , they would still message to say they would be in touch later . As my issue was window replacement , after they had looked at it , due to the type & size the estimated price had to increase but they still gave me a good price and would have fixed the sash for me to reduce the price except it had been thrown out . The window had to be ordered & they were in touch with updates along the way which is very important as I'd never used them before and had paid 50% deposit . They were very very professional & polite & easy to have there doing the work when the work was being done .

Juan did a great job installing a door with new framing and new locks, etc,. He fixed a few things…read moresomeone else had installed that weren't level and did a few other minor handyman type services and I couldn't be happier with the results. He pays attention to detail and was very responsive and dependable. I will use him again for my next project!

We're putting our house on the market and needed our ceiling painted to clean up water spots, so we…read morereached out to many businesses to help. We got a prompt response from Crown Home Improvement and the owner took the time to come up and paint the ceiling himself because of our short turnaround time. He was super courteous, very polite, and professional. Not only did he help us move the furniture but he was friendly, thorough and meticulous. The ceilings look great and fresh!

I hired Crown Home Improvement in summer 2020 to repair some minor roof damage from a recent…read morewindstorm. Douglas showed up immediately, provided a very timely estimate, and was able to get started on the work very soon thereafter. From initial consultation to start of the work, everything was smooth and very simple - he explained very clearly what was needed and kept making sure I had no questions. During the same visit, as he was assessing the roof on my garage, he inquired if I ever considered a skylight for the bonus room. In like manner, he had an assessment and estimate in my hands and, after I agreed, likewise made a point to begin the work as soon as he could. I've attached pictures to show progress. I am beyond pleased with the final product. Not only did they install a beautiful skylight, they repainted the rest of the wall to match and the finished work looks as if it were installed as part of the original bonus room. Douglas and his team clearly know roofing, windows, and framing. And their skills back up their work. To make things even better, when a subsequent wind & rain storm resulted in a few drips on the sides of the skylight, Douglas and team were back within days to reassess their work - they removed the skylight, re-checked and shored up the lining, and reinstalled the window in less than a day at no additional cost. Douglas and his company stand by their word and their work. It is a lost attribute in this world of service-providers, and thus working with them was refreshing. Looking forward to the next project where I can bring them in.